OUT OF THE BLUE, Capsis Elite Resort 715 00, Greece, Crete, Heraklion, AghiaPelaghiaTel: +30 2810 811 112 – 811 212 Fax: + 30 2810 811 076 E-mail: capsis-crete@capsis.gr

Sales and Marketing Department: 15125, Greece, Athens Maroussi, Parnonos, 10Tel: +30 210 61 42 083-7Fax: +30 210 61 42 072 E-mail: capsis-athens@capsis.gr Sales Manual

Location: Totally reconstructed in 2008, OUT OF THE BLUE, Capsis Elite Resort is a 5-star deluxe resort hotel complex situated on a private peninsula next to the traditional �shing village of Aghia Pelaghia, 20 minutes from the city and the International Airport of Heraklion. It is ideally centrally located on the island of Crete, providing easy and quick access to all Archeological Sites. The property is outstretched over a unique private peninsula featuring beautiful Aegean views, extensive gardens, green pathways, ponds, cascades, beautiful beaches and Botanical Gardens on a surface of 167. 000 sqm.

Short Description The resort hotel complex features a total of 465 rooms of di�erent categories, from cosy bungalows and modern suites to elegant maisonettes and luxurious villas with private pools. OUT OF THE BLUE, Capsis Elite Resort is a unique resort hotel complex with 5 separate Hotel-neighborhoods of di�erent concept, character, style, architectural design and interior decoration, o�ering the best service quality directed towards di�erent types of clienteles. There is a wide variety of choice that clients can make based on their needs, requirements and personal style.

The Eternal Oasis neighborhood is located on the west section of the self-contained peninsula, next to the Capsis Minoan Amusement Park, the hotel zoo and the private Cladissos Bay. These are numerous clusters-small blocks of “bungalow-style” rooms with private balconies or small terraces, either on the ground or on the 1st �oor of each building, overlooking the gardens, the pool or the sea. This is the ideal place for families with up to three children and nature lovers.

Ruby Red Regal Hotel – is a boutique hotel for those who estimate classical luxury and comfort. Ideal for couples or small families with one child or two at most.

Crystal Energy Hotel is a modern-art boutique hotel located in the centre of the resort, o�ering spacious and luxurious suites, most of which with direct sea view, ideal for those who prefer an active lifestyle but also suitable for young families.

The Luxurious Suites and Maisonettes of Divine Thalassa sea-front VIP neighbourhood, drenched by endless Aegean views will leave only best memories of perfect romantic holiday escape.

One of a kind, totally private section of the resort OH! All-Suites VIP neighbourhood o�ers exclusive accommodation and services for the most demanding guests.

The resort complex also features exclusive private pool luxurious villas: The classical Royal Villa (290 sqm) with antique furniture and art works of famous painters, the elegant Villa Emerald (525 sqm) a true example of modern chic and �nally the one and only, exclusive Black Pearl Residence (820 sqm) a true experience of ultimate luxury, privacy and comfort.

OUT OF THE BLUE, Capsis Elite Resort has been rewarded with the 2008 Star Diamond Award for its commitment to excellence in luxury, service and hospitality on a global level.

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17. OH! All-Suite Buildings18. «Safran» Italian Pool Restaurant & Bar19. Royal Villa20. Black Pear Residence21. Black Pearl Residence Private Deck

12. Blue Diva Bar13. Divine Thalassa VIP Neighborhood14. Villa Emerald15. «Souda» Gardens and Heliport16. OH! All-Suite Main Building, Euphoria Rejuvenating SPA & Precieux restaurant

6. RUBY RED REGAL Hotel Main Building7. RUBY RED REGAL Hotel Private Pool8. Resort’s private section at Aghia Pelagia public beach9. «Poseidon» Fish Taverna10. Crystal Energy Hotel Main Building, «Red Pepper» Mediterranean Restaurant11. Crystal Energy Hotel Main Pool, H2O Aqua Fusion Restaurant

1. Main Entrance2. Eternal Oasis Neighbourhood3. Capsis Minoan Amusement Park4. Parking5. «Сladissos» Main Beach & aqua marine beach bar

Location: Totally reconstructed in 2008, OUT OF THE BLUE, Capsis Elite Resort is a 5-star deluxe resort hotel complex situated on a private peninsula next to the traditional �shing village of Aghia Pelaghia, 20 minutes from the city and the International Airport of Heraklion. It is ideally centrally located on the island of Crete, providing easy and quick access to all Archeological Sites. The property is outstretched over a unique private peninsula featuring beautiful Aegean views, extensive gardens, green pathways, ponds, cascades, beautiful beaches and Botanical Gardens on a surface of 167. 000 sqm.

Short Description The resort hotel complex features a total of 465 rooms of di�erent categories, from cosy bungalows and modern suites to elegant maisonettes and luxurious villas with private pools. OUT OF THE BLUE, Capsis Elite Resort is a unique resort hotel complex with 5 separate Hotel-neighborhoods of di�erent concept, character, style, architectural design and interior decoration, o�ering the best service quality directed towards di�erent types of clienteles. There is a wide variety of choice that clients can make based on their needs, requirements and personal style.

The Eternal Oasis neighborhood is located on the west section of the self-contained peninsula, next to the Capsis Minoan Amusement Park, the hotel zoo and the private Cladissos Bay. These are numerous clusters-small blocks of “bungalow-style” rooms with private balconies or small terraces, either on the ground or on the 1st �oor of each building, overlooking the gardens, the pool or the sea. This is the ideal place for families with up to three children and nature lovers.

Ruby Red Regal Hotel – is a boutique hotel for those who estimate classical luxury and comfort. Ideal for couples or small families with one child or two at most.

Crystal Energy Hotel is a modern-art boutique hotel located in the centre of the resort, o�ering spacious and luxurious suites, most of which with direct sea view, ideal for those who prefer an active lifestyle but also suitable for young families.

The Luxurious Suites and Maisonettes of Divine Thalassa sea-front VIP neighbourhood, drenched by endless Aegean views will leave only best memories of perfect romantic holiday escape.

One of a kind, totally private section of the resort OH! All-Suites VIP neighbourhood o�ers exclusive accommodation and services for the most demanding guests.

The resort complex also features exclusive private pool luxurious villas: The classical Royal Villa (290 sqm) with antique furniture and art works of famous painters, the elegant Villa Emerald (525 sqm) a true example of modern chic and �nally the one and only, exclusive Black Pearl Residence (820 sqm) a true experience of ultimate luxury, privacy and comfort.

OUT OF THE BLUE, Capsis Elite Resort has been rewarded with the 2008 Star Diamond Award for its commitment to excellence in luxury, service and hospitality on a global level.

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17. OH! All-Suite Buildings18. «Safran» Italian Pool Restaurant & Bar19. Royal Villa20. Black Pear Residence21. Black Pearl Residence Private Deck

12. Blue Diva Bar13. Divine Thalassa VIP Neighborhood14. Villa Emerald15. «Souda» Gardens and Heliport16. OH! All-Suite Main Building, Euphoria Rejuvenating SPA & Precieux restaurant

6. RUBY RED REGAL Hotel Main Building7. RUBY RED REGAL Hotel Private Pool8. Resort’s private section at Aghia Pelagia public beach9. «Poseidon» Fish Taverna10. Crystal Energy Hotel Main Building, «Red Pepper» Mediterranean Restaurant11. Crystal Energy Hotel Main Pool, H2O Aqua Fusion Restaurant

1. Main Entrance2. Eternal Oasis Neighbourhood3. Capsis Minoan Amusement Park4. Parking5. «Сladissos» Main Beach & aqua marine beach bar

Resort facilities

The resort boasts its own private Cladissos beach, and a private section on the public beach of Aghia Pelaghia. Sunbeds, umbrellas, and beach towels are available at the beach and by the pools (free of charge).

5 swimming pools*:- Oasis(outdoor fresh water pool including water cascades, slides & children section), next to the Eternal Oasis section- Crystal Energy (outdoor, fresh water pool with lounge area and bar), next to the Crystal Energy hotel- Ruby Red (outdoor, fresh water pool) only for Ruby Red Regal Hotel guests.- Safran (outdoor, fresh water pool), on the territory of OH! All-Suite, it is available only for Divine Thalassa and OH! All-Suite guests.- Euphoria (indoor, fresh water, Jacuzzi, hydro massage, chromotherapy) in the Euphoria Rejuvenating Spa Centre

Sports and entertainment :

• Water sport centre at the beach of Aghia Pelaghia: jet ski, water ski, Banana, Water rings, etc (extra charge)• Floating water activities/games at the Cladissos private beach (free of charge)• Tennis (extra charge)• Table tennis (free of charge)• Everyday Fit4Life group classes during high season (free of charge)• Billiards (extra charge)• Virtual bowling/Virtual games room (extra charge)• Giant chess (free of charge)• TV room with great DVD and CD selection (free of charge)• Library with books selection in di�erent languages(free of charge)• Bridge room (free of charge)• Daily water and light show with music (free of charge)• Entertaining programmes and theatrical nights during the high season (free of charge)

Health and beauty :

• Euphoria Rejuvenating Spa o�ers professional care treatments from Valmont (anti-age facial treatments), body care treatments from Algoane, as far as exclusive Capsis treatments that are made from the best, purely natural, ecologically innocuous products like olive oil, mountain herbs and essential oils.The Spa centre o�ers 10 specialized designed and fully equipped rooms for multiple treatment use: facial and body care, beauty treatments, aromatherapy and massage rooms (including massage rooms for couples), re�exotherapy, chromotherapy, balneotherapy, hydrotherapy and many more. Our specialised stu� is ready to assist you in choosing the right treatment for women, men as far as special treatments for younger skins .

• Fit4Life – is the �tness centre with sea view and o�ers private and group training programmes for all the tastes and preferences. • Fit4Life beauty salon o�ers a sea view manicure and pedicure room with comfortable massage chairs and hairdressers and make-up artist (upon request)

For children :

• Inspired by the famous Ancient Minoan Palace site of Knossos, Phaistos and Malia, the OUT OF THE BLUE, Capsis Elite Resort features a fairyland and historical amusement park of about 4.000 sqm for children from 4 to 11 years old. The Minoan Park o�ers free entrance (�rst-come �rst served basis) and features: • A multi-lingual team of professional educators and baby sitters • All necessary safeguards, policies and procedures which parents would expect in a day nursery including sta� to child ratios. • Complimentary lunch, dinner, snacks and soft drinks during the visit of the children.• For children of the age 11 to 14 there is a multiple choice of entertaining programs and games on fresh air during the whole day, and di�erent water activities on the beach.

• Children pool with water slide• Children menu• Baby nursing (upon request for extra charge)

Food & Beverage :Accommodation is available on Breakfast, Half board and Full Board basis (BB/HB/FB)• 6 restaurants**• 5 bars**

In Room Facilities:• Individually - controlled air conditioning • Fully stocked Mini Bars (replenished daily) • Satellite TV • in-room safe deposit boxes • «Do not disturb» button/light • wi-� internet connection • Balcony or verandas with sitting area • «Сapsis Bed Concept» which includes special orthopedically-designed mattresses which o�er maximum comfort for sleep, high quality bedding with the company initials on it, choice of pillows and blankets, in some rooms remote-controlled matresses are available. • «Capsis Bathroom Concept» featuring towels, bathrobes, slippers, Capsis toiletries replenished daily, beach towels, part-marble walls, hairdryer and make up mirror (in some rooms – double sink , hydromassage shower, Jacuzzi) • Daily housekeeping • Daily bed changing

** All restaurants and bars of the resort operate during speci�c periods of the season according to its operating schedule and weather conditions; the schedule of the restaurants’ working hours can be changed by the hotel without notice in advance. * Swimming pools operate during speci�c periods of the season and are available according to di�erent types of accommodation reserved.

Hotel Services and Facilities :• Luxurious Capsis boutique • Mini-market and souvenirs store • A hotel chapel ideal for baptisms and weddings• 13 meeting rooms of various sizes • Fully equipped business center with secretarial services (extra charge)• Heliport• Parking• Dry clean/Laundry service• Wireless Internet (Wi-Fi) in all rooms of the resort (extra charge)• Welcome drink upon arrival• Butler service/Parking services

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The Eternal Oasis Neighborhood consists of two-storied cozy buildings located in the west section of the self-contained peninsula, ideally situated next to the Capsis Minoan Amusement Park, close to the private Cladissos bay, the zoological park and the Botanical gardens, the outdoor fresh water swimming pool with water slides and cascades. Guests can sway around the green pathways into a luscious labyrinth of trees and flowers from around the world or simply relax by the neighborhood’s swimming pools. The Eternal Oasis is ideal for families with small children and nature lovers.Total room number : 243

Bungalow

27-30 sqmView: garden view, pool view, side or direct sea view. Maximum occupancy: 2adults + 1 child (up to 14 years old)Description: 1 bedroom, 1 bathroom (either with bathtub or jet-shower), private balcony with lounge area Booking codes: O1, O2, O3

1-Bedroom Bungalow Suite

55-60 sqmView: garden view, pool view, side or direct sea view.Maximum occupancy: 2 adults + 3 children or 3 adults + 1 child (up to 14 years old)Description: 1 bedroom, living room with sofa bed, 1bathroom with separate shower, private balcony with lounge area. Booking codes: O4, O5, O6, О15

2-Bedroom Bungalow Suite

70 -80 sqmView: garden or pool viewMaximum occupancy: 3 adults + 2 children (in O8) or 4 adults + 2 children (in O7) Description: 2 bedrooms (1 master bedroom for 2 persons, 1 secondary bedroom for 1-2 persons), 1 living room with sofa bed, 2 bathrooms (1 master bathroom, 2 bathroom with separate shower cabin), private balcony with lounge area.Booking codes: О7, О8

1-Bedroom Maisonette 60-65 sqmView: garden view, pool view, side or direct sea view. Maximum occupancy: 2 adults + 2 children or 3 adults + 1 child.Description: Two-levels, with 1 bedroom for 2 persons, living room with sofa bed, 1 bathroom, WC, private balcony with lounge areaBooking codes: О9, О10, О11

2-Bedroom Maisonette 70-80 sqmView: garden view Maximum occupancy: 3 adults + 2 children Description: Two-levels with 1 master bedroom for 2 persons and 1 bedroom for 1 person, 1 living room with sofa bed, 1 bathroom, WC, private balcony with lounge area.Booking code: O12

2 Eternal Oasis * Rooms cannot be inter-connected.

Luxury room*

27-30 sqmView: garden view, pool view or sea viewMaximum occupancy: 2 adultsDescription:ground or �oor level, 1 bedroom, 1 bathroom (bathtub), private balcony with lounge area; ground level luxury rooms o�er direct access to the hotel pool.Booking codes: R1, R2, R3

1-Bedroom Suite

60-70 sqm View: pool viewMaximum occupancy: 2 adults + 1 child (10-14 years old).Description: ground or �oor level, 1 master bedroom, 1 separate living room with sofa bed or rollaway bed, 1 bathroom (bathtub), private balcony or veranda with pergola or patio, ground �oor rooms have o�er direct access to the hotel pool.Booking codes: R6, R7, R11

2-Bedroom Suite 70 sqmView: pool viewMaximum occupancy: 4 adults + 1 childDescription: 1st �oor level, 2 bedrooms (1 master), 1 separate living room with sofa bed or roll away bed, 2 bathrooms (1-master, 1– shower cabin), private veranda with pergola.Booking code: R8

Presidential Suite* 85 -110 sqmView: sea view Maximum occupancy: 2 adultsDescription: 2nd or 4th �oor, 1bedroom, 1separated living room and dinning area,1 master marble lined bathroom (Jet shower) and separate WC (in some rooms), private veranda with pergola. Booking code: R9

Royal Suite 170 sqmView: sea view Maximum occupancy: 6 adults + cotDescription: 3 bedrooms, 2 living rooms, dining area, separate dressing area,3 bathrooms (1-jet shower, 2,3 - bathtubs), 1 WC, 2 private balconies,1 private veranda.Booking code: R10

3 Ruby red

Ruby Red Regal hotel is the first hotel building that guests meet upon arrival at the resort/ private peninsula. The interior décor of this exclusive boutique hotel is made with great emphasis on comfort, combined with the traditional Greek touch of natural colors of Greek marble and wood. A private collection of paintings by famous Greek artists, antique furniture, statues and decorative ornaments collected from Greece and around the world blend beautifully with the cosmopolitan atmosphere of this elegant property. The hotel features spacious verandas overlooking the St. Athanasios Hotel Chapel, the colorful gardens and the Aghia Pelaghia village and bay.This classical boutique hotel is ideal for those who appreciate ambient and elegant atmosphere. It is also suitable for families with children. Total room number: 78

* Rooms can be inter-connected.

Junior Suite

40-50 sqmView: poolMaximum occupancy: R4: 2 adults, R5: 2 adults + 1 child (10-14 years old).Description: ground or �oor level,1 master bedroom with living room corner, 1 bathroom (bath or bath and shower), private balcony or veranda with pergola or patio with direct access to the hotel main pool; ground �oor rooms o�er direct access to the hotel pool. Booking codes: R4, R5

Luxury room*

27-30 sqmView: garden view, pool view or sea viewMaximum occupancy: 2 adultsDescription:ground or �oor level, 1 bedroom, 1 bathroom (bathtub), private balcony with lounge area; ground level luxury rooms o�er direct access to the hotel pool.Booking codes: R1, R2, R3

1-Bedroom Suite

60-70 sqm View: pool viewMaximum occupancy: 2 adults + 1 child (10-14 years old).Description: ground or �oor level, 1 master bedroom, 1 separate living room with sofa bed or rollaway bed, 1 bathroom (bathtub), private balcony or veranda with pergola or patio, ground �oor rooms have o�er direct access to the hotel pool.Booking codes: R6, R7, R11

2-Bedroom Suite 70 sqmView: pool viewMaximum occupancy: 4 adults + 1 childDescription: 1st �oor level, 2 bedrooms (1 master), 1 separate living room with sofa bed or roll away bed, 2 bathrooms (1-master, 1– shower cabin), private veranda with pergola.Booking code: R8

Presidential Suite* 85 -110 sqmView: sea view Maximum occupancy: 2 adultsDescription: 2nd or 4th �oor, 1bedroom, 1separated living room and dinning area,1 master marble lined bathroom (Jet shower) and separate WC (in some rooms), private veranda with pergola. Booking code: R9

Royal Suite 170 sqmView: sea view Maximum occupancy: 6 adults + cotDescription: 3 bedrooms, 2 living rooms, dining area, separate dressing area,3 bathrooms (1-jet shower, 2,3 - bathtubs), 1 WC, 2 private balconies,1 private veranda.Booking code: R10

3 Ruby red

Ruby Red Regal hotel is the first hotel building that guests meet upon arrival at the resort/ private peninsula. The interior décor of this exclusive boutique hotel is made with great emphasis on comfort, combined with the traditional Greek touch of natural colors of Greek marble and wood. A private collection of paintings by famous Greek artists, antique furniture, statues and decorative ornaments collected from Greece and around the world blend beautifully with the cosmopolitan atmosphere of this elegant property. The hotel features spacious verandas overlooking the St. Athanasios Hotel Chapel, the colorful gardens and the Aghia Pelaghia village and bay.This classical boutique hotel is ideal for those who appreciate ambient and elegant atmosphere. It is also suitable for families with children. Total room number: 78

* Rooms can be inter-connected.

Junior Suite

40-50 sqmView: poolMaximum occupancy: R4: 2 adults, R5: 2 adults + 1 child (10-14 years old).Description: ground or �oor level,1 master bedroom with living room corner, 1 bathroom (bath or bath and shower), private balcony or veranda with pergola or patio with direct access to the hotel main pool; ground �oor rooms o�er direct access to the hotel pool. Booking codes: R4, R5

Crystal Energy is a modern-art boutique hotel, the trendiest of all five sections of the resort complex, offering spacious and luxurious suites. The ideal location, right in the center of the resort hotel complex, offers excellent access to all of the resort’s facilities and services. It houses the FIT 4 Life Lounge, RED PEPPER Mediterra-nean restaurant and the H2O pool restaurant (Asian-Mediterranean Fusion Cuisine) with daily night music water shows, a trendy sea water pool and bar with pool lounge music, virtual bowling and resort’s boutique..The interior décor of this hotel is created with great emphasis on comfort and modern art architecture with its lobby sculptures and in the suites, the famous Marylin Monroe lips mosaic artwork has become a trademarkof the CRYSTAL Energy Hotel.Total room number : 70

1-Bedroom Family Suite

45-50 sqmView: garden view, sea view or pool view. Maximum occupancy: 2 adults + 2 children or 3 adults Description: 1 bedroom, dressing area, 1 living room with a sofa bed, 2 bathrooms (1-bathtub, 1 with Jet shower) and private balcony. Booking code: C1 + C2

2 Connecting Rooms

45-50 sqmView: sea view or pool viewMaximum occupancy: 4 adults + baby cotDescription: 2 bedrooms, 2 bathrooms (both with Jet shower), corridor with a closet area separating the two bedrooms for ultimate privacy, 2 private balconies.Booking code: С3

2-Bedroom Suite

80-90 sqmView: sea viewMaximum occupancy: 4 adults + 1 baby cotDescription: 2 bedrooms, closet area, living room with sofa bed, (rollaway bed), 2 bathrooms (One master bathroom with bathtub and one bathroom with jet shower or both bathrooms with jet showers), 2 private balconies.Booking code: С4

2-Bedroom Suite with Lounge Room and Dining Room 100-125 sqmView: sea view Maximum occupancy: 6 adults + 1 baby cotDescription: 2 bedrooms, 2 dressing areas, 1living room with sofa (rollaway) bed, separate dining area, 3 bathrooms (One master bathroom with a bathtub and two or three bathrooms with jet shower) 2 private balconies.Booking code: С5

3-Bedroom Suite with 2 Lounge Rooms 125-150 sqmView: sea viewMaximum occupancy: 6 adults + 2 childrenDescription: 3 bedrooms,2living rooms with sofa bed, 2 dressing areas, 4 bathrooms (One master bathroom, one bathroom with bathtub, with jet shower and a WC), separate WC and private balcony.Booking code: С6

4Crystal Energy

Sea-Front Junior Suite

60 sqmView: Aegean Sea view Maximum occupancy: 2 adults + cotDescription: 1bedroom with living room corner and dining area, 1 marble lined bathroom with Jacuzzibathtub and separate shower, private balcony with lounge area.Booking code: Т1

Sea-Front 1-bedroom Suite

60 sqmView: Aegean Sea viewMaximum occupancy: 2 adults + 1 childDescription: 1 bedroom, 1 separate living with sofa bed, 1 marble lined bathroom with Jacuzzi bathtub and separate shower WC (in some rooms), private balcony with lounge area. Booking code: Т2

Sea-Front 2-Bedroom Maisonette with private outdoor pool 120 sqmView: Aegean Sea viewMaximum occupancy: 5 adults or 4 adults + 2 childrenDescription: Two levels: 2 bedrooms, 2 living rooms with sofa beds, 2 bathrooms with Jacuzzibathtub and separate shower each, 2private balconies with lounge areas each, private garden with outdoor pool* (16,8 sqm)Booking code: T5

5 Divine Thalassa

The Divine Thalassa is a private VIP neighbourhood drenched by endless Aegean views. Bathed in blue and green reflexions from the sunlight, this luxurious retreat features sea-front suites, maisonettes and villas. Spelled by the sounds of the sea this tranquil hideaway offers unrivalled hospitality combined with epic landscape, to make true a guest’s dream of ultimate privacy. Guests of Divine Thalassa have privileged access to Oh! All Suites private section of the resort hotel complex and are welcome to enjoy full American breakfast at «Precieux» a la carte Gourmet Restaurant. Total rooms: 22

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* The pool can be heated upon extra charge

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Sea-Front 1-Bedroom Maisonette with private outdoor pool 100 sqmView: Aegean Sea viewMaximum occupancy: 2 adults+ 1 child Description: Two levels, second level: 1 bedroom with open plain Jacuzzi, separate shower, separate WC, private balcony with lounge area. On the �rst level – 1 separate living room with dining area and separate WC (in some rooms), private garden with outdoor pool* (16,8 sqm)Booking code: Т4 2-

The OH! All-Suite Hotel is a brand-new unique hotel with luxury suites, maisonettes and villas with sharing and private temperature-controlled heated swimming pools. This new hotel is totally private for VIP guests offering exclusive services and facilities: private reception, restaurant for breakfast, private dining area, main pool and pool restaurant which operates during lunch & dinner time, bar/café, spa and private section at the Cladissos beach. The VIP guests have a private entrance gate and enjoy the facilities of the most exclusive All-Suite resort hotel in Greece. Total room number: 52

Junior Suite*with private Jacuzzi in balcony 42,75 – 45 sqmView: Sea view, side sea view or garden view.Maximum occupancy: 2 adults + cotDescription: 1st or 2nd �oor level, 1 bedroom with living room corner, 1 bathroom with Jacuzzi bathtub and separate shower, private balcony with outdoor JacuzziBooking code: А1

Junior Suite with private pool

42,75 – 45 sqmView: Side sea view or garden viewMaximum occupancy: 2 adults Description: 1st �oor level, 1bedroom with living room corner, 1 bathroom with Jacuzzi bathtub and separate shower, private balcony with outdoor heated pool ** (11.9 sqm).Booking code: А2

1-Bedroom Suitewith sharing pool

45-55 sqmView: garden or side sea viewMaximum occupancy: 2 adults + 1 childDescription: Ground �oor level, 1 bedroom, 1 separate living room with sofa bed, 1 bathroom withJacuzzi bathtub and separate shower, sharing garden with sharing outdoor heated pool ** (17-23 sqm).Booking code: А3

1-Bedroom Suitewith private Jacuzzi in balcony

50-80 sqmView: Garden viewMaximum occupancy: 2 adults + 1 childDescription: 1st �oor level, 1 bedroom, 1 separate living room with sofa bed, 1 bathroom with Jacuzzi bathtub and separate-shower, private balcony with outdoor JacuzziBooking code: А5

1-2 bedroom maizonette (Countess maizonette)*with sharing pool

60 -120 sqmView: sea viewMaximum occupancy: 2 adults + 1 child (in A6), 2 adults + 2 children (in A4)Description: Two level, second level: 1 bedroom, master bathroom with Jacuzzi bathtub and separateshower, �rst level:1 separate living room withindoor dining area (in A6), 1 bedroom within living area (in A4), 1 bathroom separate shower, sharing garden with sharing outdoor heated pool** (17 – 23 sqm).Booking code: А6

OH! All - Suite Hotel 6 * Rooms can be interconnected **The pool can be heated upon extra charge

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2-Bedroom Suite with private pool 61-90 sqmView: Garden viewMaximum occupancy: 4 adults + 2 childrenDescription: ground �oor level, 2 bedrooms, one of which is with living room corner, 1 living room with sofa bed, 2 bathrooms each with Jacuzzi bathtub and separate shower, private garden with outdoor heated pool* (17-23 sqm)Booking code: А7

2-Bedroom Suite with sharing pool

61 sqmView: Sea viewMaximum occupancy: 4 adultsDescription: Ground �oor level, 2 bedrooms, 1 separate living room with a dining area, 1bathroom with Jacuzzi, bathtub and separate shower, sharing garden with outdoor heated pool* (17-23 sqm)Booking code: А8

Ambassador Suite with private Jacuzzi in balcony

86.50 sqmView: Sea viewMaximum occupancy: 2 adults + 2 childrenDescription: 1st �oor level, 2 bedrooms, 1 living room with a dining area and sofa bed, 1 open plain bathroom with Jacuzzi bathtub and separate shower, private terrace with outdoor Jacuzzi Booking code: А9

Bronze Suite

176,86 sqmView: garden viewMaximum occupancy: 6 adults + 1 child + baby cotDescription: Ground �oor level, 3 bedrooms, one of which is with living room corner,1 separate living room with dining area, 3 bathrooms, each with Jacuzzi bathtub and separate shower, private gardenBooking code: А11

7 OH! All - Suite Hotel* Rooms can be inter-connected** The pool can be heated upon extra charge

The exclusive VIP services that are offered to Divine Thalassa and OH! All Suites guests

(and also to Presidential Suite and Royal Suite guests of the Ruby Red Regal hotel) are the following:

• Express check in/out • Complimentary access to the «Euphoria»Rejuvenating Spa • Complimentary use of Sauna, Steam bath (hammam) and Jacuzzi at the «Euphoria» Rejuvenating Spa• Complimentary use of the Fit4Life fitness club at Crystal Energy Hotel• Complimentary use of«Blue Diva»wooden deck next to the private beach of the resort • «Capsis Bathroom concept» featuring luxurious towels, bathrobes, slippers. • Mini-bar• Complimentary evening turndown service • Complimentary welcome package upon arrival: welcome refreshment drink on reception, a selection of traditional Greek sweets or fresh fruits, complimentary bottle of mineral water, bottle of wine, fresh flowers in the room upon arrival.

Empress Suite with 2 private Jacuzzis

163 sqmView: Sea view and village viewMaximum occupancy: 8 adults + 2 childrenDescription: 1st �oor level, 4 bedrooms, one of which is with living room corner, 1 living room, 3 bathrooms (Two marble lined bathrooms with Jacuzzi bathtub and separate shower), 1 bathroom with a bathtub, 2 private terraces each with a private Jacuzzi and outdoor dining area Booking code: А13

The OH! All-Suite Hotel is a brand-new unique hotel with luxury suites, maisonettes and villas with sharing and private temperature-controlled heated swimming pools. This new hotel is totally private for VIP guests offering exclusive services and facilities: private reception, restaurant for breakfast, private dining area, main pool and pool restaurant which operates during lunch & dinner time, bar/café, spa and private section at the Cladissos beach. The VIP guests have a private entrance gate and enjoy the facilities of the most exclusive All-Suite resort hotel in Greece. Total room number: 52

Junior Suite*with private Jacuzzi in balcony 42,75 – 45 sqmView: Sea view, side sea view or garden view.Maximum occupancy: 2 adults + cotDescription: 1st or 2nd �oor level, 1 bedroom with living room corner, 1 bathroom with Jacuzzi bathtub and separate shower, private balcony with outdoor JacuzziBooking code: А1

Junior Suite with private pool

42,75 – 45 sqmView: Side sea view or garden viewMaximum occupancy: 2 adults Description: 1st �oor level, 1bedroom with living room corner, 1 bathroom with Jacuzzi bathtub and separate shower, private balcony with outdoor heated pool ** (11.9 sqm).Booking code: А2

1-Bedroom Suitewith sharing pool

45-55 sqmView: garden or side sea viewMaximum occupancy: 2 adults + 1 childDescription: Ground �oor level, 1 bedroom, 1 separate living room with sofa bed, 1 bathroom withJacuzzi bathtub and separate shower, sharing garden with sharing outdoor heated pool ** (17-23 sqm).Booking code: А3

1-Bedroom Suitewith private Jacuzzi in balcony

50-80 sqmView: Garden viewMaximum occupancy: 2 adults + 1 childDescription: 1st �oor level, 1 bedroom, 1 separate living room with sofa bed, 1 bathroom with Jacuzzi bathtub and separate-shower, private balcony with outdoor JacuzziBooking code: А5

1-2 bedroom maizonette (Countess maizonette)*with sharing pool

60 -120 sqmView: sea viewMaximum occupancy: 2 adults + 1 child (in A6), 2 adults + 2 children (in A4)Description: Two level, second level: 1 bedroom, master bathroom with Jacuzzi bathtub and separateshower, �rst level:1 separate living room withindoor dining area (in A6), 1 bedroom within living area (in A4), 1 bathroom separate shower, sharing garden with sharing outdoor heated pool** (17 – 23 sqm).Booking code: А6

OH! All - Suite Hotel 6 * Rooms can be interconnected **The pool can be heated upon extra charge

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2-Bedroom Suite with private pool 61-90 sqmView: Garden viewMaximum occupancy: 4 adults + 2 childrenDescription: ground �oor level, 2 bedrooms, one of which is with living room corner, 1 living room with sofa bed, 2 bathrooms each with Jacuzzi bathtub and separate shower, private garden with outdoor heated pool* (17-23 sqm)Booking code: А7

2-Bedroom Suite with sharing pool

61 sqmView: Sea viewMaximum occupancy: 4 adultsDescription: Ground �oor level, 2 bedrooms, 1 separate living room with a dining area, 1bathroom with Jacuzzi, bathtub and separate shower, sharing garden with outdoor heated pool* (17-23 sqm)Booking code: А8

Ambassador Suite with private Jacuzzi in balcony

86.50 sqmView: Sea viewMaximum occupancy: 2 adults + 2 childrenDescription: 1st �oor level, 2 bedrooms, 1 living room with a dining area and sofa bed, 1 open plain bathroom with Jacuzzi bathtub and separate shower, private terrace with outdoor Jacuzzi Booking code: А9

Bronze Suite

176,86 sqmView: garden viewMaximum occupancy: 6 adults + 1 child + baby cotDescription: Ground �oor level, 3 bedrooms, one of which is with living room corner,1 separate living room with dining area, 3 bathrooms, each with Jacuzzi bathtub and separate shower, private gardenBooking code: А11

7 OH! All - Suite Hotel* Rooms can be inter-connected** The pool can be heated upon extra charge

The exclusive VIP services that are offered to Divine Thalassa and OH! All Suites guests

(and also to Presidential Suite and Royal Suite guests of the Ruby Red Regal hotel) are the following:

• Express check in/out • Complimentary access to the «Euphoria»Rejuvenating Spa • Complimentary use of Sauna, Steam bath (hammam) and Jacuzzi at the «Euphoria» Rejuvenating Spa• Complimentary use of the Fit4Life fitness club at Crystal Energy Hotel• Complimentary use of«Blue Diva»wooden deck next to the private beach of the resort • «Capsis Bathroom concept» featuring luxurious towels, bathrobes, slippers. • Mini-bar• Complimentary evening turndown service • Complimentary welcome package upon arrival: welcome refreshment drink on reception, a selection of traditional Greek sweets or fresh fruits, complimentary bottle of mineral water, bottle of wine, fresh flowers in the room upon arrival.

Empress Suite with 2 private Jacuzzis

163 sqmView: Sea view and village viewMaximum occupancy: 8 adults + 2 childrenDescription: 1st �oor level, 4 bedrooms, one of which is with living room corner, 1 living room, 3 bathrooms (Two marble lined bathrooms with Jacuzzi bathtub and separate shower), 1 bathroom with a bathtub, 2 private terraces each with a private Jacuzzi and outdoor dining area Booking code: А13

Princess Suite with private Jacuzzi in balcony 119,70 sqmView: Sea viewMaximum occupancy: 4 adults + 1 child + cot Description: 2 bedrooms, one of which has a living room corner, 1 living room with 1 indoor dining area, 2 bathrooms each with Jacuzzi and separate shower, private sea-facing terrace with outdoor sitting and dining area and private outdoor Jacuzzi.Booking code: А10

Silver Suite with private pool 112,64 sqmView: Sea viewMaximum occupancy: 6 adults + 1 child + baby cotDescription: Ground �oor level, 3 bedrooms, 2 separate living rooms, 2 bathrooms each with Jacuzzi and separate shower, private garden with private outdoor pool ** (17-23 sqm)Booking code: А12

2-4-Bedroom Maisonette*with private pool

96,40 -166 sqmView: Sea viewMaximum occupancy: 4 adults + 1 child (in A15), 4 adults + 2 children (in A 16 ), 8 adults (in A 17)Description: Two levels with one up to four bedrooms***, kitchenette, 1 separate living room with a dining area, 2 bathrooms, private garden with private outdoor pool *. In some maisonettes a barbecue area is available.Booking codes: A15, A16, A17

OH! All - Suite Hotel 8 * Rooms can be inter-connected** The pool can be heated upon extra charge *** Rooms can be inter-connected up to 7 bedrooms.

All rooms are decorated with outstanding furniture from the Italian Boffi Collection, Murano ceiling glass, textiles with Swarovski crystals and exclusive collection of paintings and sculptures from Greece, Italy, China and other countries specially designed for OUT OF THE BLUE, Capsis Elite Resort.

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Veranda

9 Villas* The pool can be heated upon extra charge

Villa Emerald - is the most exclusive and ultimate residence of the Divine Thalassa VIP neighbourhood. A monumental villa of emerald green colours with stunning views of the Aegean Sea, it offers luxurious services and facilities of exquisite detail and elegance in the privacy of its 360 sqm indoors and 175 sqm outdoors.

Royal Villa - this secluded Oasis of 140 sqm indoors and 150sqm outdoors epitomizes gracious beachside comfort nestled on a slope of OH! All-Suite VIP neighborhood and make this Classical Mediterranean Villa a perfect place far away from home. A unique selection of the antique furniture, paintings and other exclusive interior décor elements, which over the years have been carefully selected with love and care by the Capsis family, makes this magnificent villa cozy and warm, enhancing your stay with convenience of the modern world and exclusive luxury.

The Black Pearl Residence is the ultimate, most luxurious and exclusive residence of our resort, and is of the most exclusive villas in the Mediterranean. It is located in the exclusive section of the resort, the OH! All-Suite Hotel. This magnificent Villa is situated on the edge of the private peninsula and is totally exclusive for the discerning guest. It features 510 sq.m. indoors and 310 sq.m. outdoors, a private entrance, garden and security and guarantees absolute privacy for its guests. The villa has a unique view of the Aegean Sea from all its angles and is surrounded by a private pond.

Maximum occupancy: 4 adultsDescription: 2 bedrooms (master bedroom on the second �oor), spacious living room with dining area and �replace, bar with premium class alcohol drinks selection, spacious walk-in closet, 2 exquisite marble bathrooms (1st with Jacuzzi bathtub and separate shower, 2ndwithbathtub), outdoor Jacuzzi, 2 private terraces with endless Aegean views, private outdoor temperature-controlled «In�nity» pool (17 sqm), private garden, sundeck and private outdoor barbeque with sitting area.Booking code: RV

Maximum occupancy: 5 adultsDescription: 3 bedrooms, 1st master bedroom withdirect access to the private deck & to both swimming pools, separate dressing room, its own marble bathroom with Jacuzzi and shower & a separate spacious WC, 2nd«Absolute White» bedroom with in-room luxurious bathroom with shower, WC & basins & an in-door Jacuzzi which overlooks the pond & the ancient Greek ruins & 1 service/butler bedroom, spacious living room with grand piano & outdoor deck, dining room, home theatre system, kitchen with separate private entrance, private �tness area with Steam bath, massage bed & shower room, 2 private temperature-controlled pools* indoor (23 sqm), with cycling machine and outdoor pool (37 sqm), separated by glass doors & an outdoor in-pool pathway which leads to the living room and the master bedroom, outdoor Jacuzzi, sea-front private deck with direct access to the sea, private garden & pond.Booking code: BP

Maximum occupancy: 5 adultsDescription: 2 bedrooms (master bedroom featuring a round bed with �breoptic lighting and spacious walk-in closet, second bedroom and a service/butler room each with its own private bathroom), 3 exquisite bathrooms (1stmaster marble-lined bathroom with a gym area, sauna, steam bath (hammam), massage bed, open-plan Jacuzzi bathtub, 2ndbathroom with Jacuzzi and separate shower, 3d with separate shower), separate WC,2 living rooms, one with the �re place, bar and billiards, working cabinet (o�ce), kitchen with separate private entrance, private garden, separate dining area, private outdoor pool (28 sqm) with water cycling machine, pool sunbeds, outdoor dining area.Booking code: VE

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blue diva bar – Located near to the cli�s in front of the sea, next to the Cladissos Main Private Beach and under the Crystal Energy Hotel, this relaxing beach bar o�ers refreshing juices, cocktails and captivating sea views

Ikaros – classy Ruby Red Regal Hotel lobby bar, o�ers great selection of alcohol drinks, di�erent varieties of Chinese tea and co�ee as well as a wide range of cocktails.

H20 - Crystal Energy pool bar, o�ers an exclusive refreshing alcoholic and non-alcoholic cocktails and light snacks during the day.

Azure – The Oasis pool bar o�ers a wide selection of refreshing drinks and appetite snacks for adults as well as small guests of the hotel.

Aqua Marine - Cladissos beach bar o�ers various cocktails, fruit smoothies and punches, to quench one’s thirst.

This gourmet restaurant has a stunning location on the edge of the rock cli� of the OH! All-Suite VIP section. This Italian restaurant is a perfect place to enjoy breathtaking Aegean Sea views, while trying Italian chef exclusive gastronomic delights, sitting at one’s favourite table around the outdoor swimming pool. It is open for lunch and dinner.

For those guests staying on Bed and Breakfast basis in the OH! All-Suite*, Divine Thalassa and Crystal Energy the program gives an opportunity to choose from a selection of dishes (set menu) in any of our A La Carte Restaurants: H2O – Fusion Asian Mediterra-nean Cuisine, Poseidon Greek Tavern, Italian restaurant – Safran, for one attractive �xed package price. Dine-around is o�ered on HB or FB basis, and a very special package price is available for families of 2 adults + 2 children.

This is the main bu�et restaurant of the hotel, located in the Crystal Energy Hotel, in the very centre of the resort. This restaurant o�ers a wide variety of international salads, starters, main courses and desserts. The restaurant has a beautiful veranda overlooking the hotel’s Cladissos Private beach & bay. The restaurant operates for breakfast and dinner for guests of the Ruby Red Regal, Eternal Oasis & Crystal Energy.

This stylish and trendy restaurant serves a fusion cuisine with Asian and International specialties. Situated on the outdoor pool area of the Crystal Energy Hotel, it o�ers a new approach on Japanese, Chinese, Thai and other Asian meals in exclusive fusion with our Executive Chef’s interpretation. Guests can enjoy their lunch, not leaving the lounge pool area, or a delicious dinner. The restaurant operates for lunch and dinner.

Decorated & furnished with Greek regional �air, this restaurant is a traditional Cretan and Greek tavern. It is located right next to the beach of Aghia Pelaghia overlooking the Aghia Pelaghia �sherman’s village and the crystal clear sea. This restaurant o�ers an «A la Carte» Cuisine & operates for Lunch and Dinner in an informal and relaxing setting, where guests can enjoy, once per week, a «Greek theme Night» including a la carte Bu�et Dinner and Live Music.

This outdoor grill -restaurant o�ers fresh �sh, grilled meat, wok-cooked dishes and fresh vegetables. It is located on the private Cladissos beach. Simple but exclusive dishes will stimulate the guests’ appetite after intensive swimming. The restaurant is open for lunch.

This exclusive gourmet restaurant o�ers breakfast for DivineThal-assa and OH! All-Suites hotels guests. It is located inside the main building of the OH! All-Suite Hotel. Guests are o�ered an exclusive American bu�et breakfast in an exquisite, sunny, bright restaurant and the charming outdoor terrace surrounded by trees. The restaurant is open for breakfast only.

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RESTAURANTS

BARS: 4 Restaurants, operating only for special occasions or private events (upon request):

The program must be pre-booked a week prior to arrival and is only valid for stays of minimum of 7 nights. Notice of 48 hours is required for choice of the restaurant.For guests who have paid the full price for the supplement for bu�et-half-board in the main Red Pepper Restaurant, the Dine Around Program gives a possibility of exchanging their meals in the main Red Pepper Restaurant for a discount voucher to be deducted from their bill (food only) in any of the A La Carte Restaurants.For more details please contact your Tour Operator or contact us on reservation@capsis.gr

*with the exception of the resort’s 3 villas.

OUT OF THE BLUE, Capsis Elite Resort oers exclusive wedding services for both civil and religious ceremonies of every denomination, by creating uniquely personalized events. The «Just Married» couples can also spend their honeymoon at the resort by taking one of our special oers.

Facilities on territory:

• A private St. Athanasios chapel. • 10 Restaurants, 4 of which are for private events. • Indoor and outdoor function areas (Souda garden, surrounded by palm trees, Blue Diva Bar, Crystal Energy pool lounge area and many other smaller locations) • 5 dierent style and concept hotels as well as 3 private villas for honeymooners and bachelor/hen parties on the territory of the resort complex.

Services:

• Christian Orthodox bridal ceremonies (inside the chapel)• Organization of Bachelor/hen parties and other theme events. • Room, chapel -as well as other chosen spots for the event- decoration with �owers, ribbons, balloons and other elements.• Award-winning cuisine with specially designed menus according to your request by any of the specialized chefs of the resort. • Event Ceremonies assistance by the resort team of true professionals along with other event companies involvement from the outside if and when required. • Fireworks arrangements, yacht and helicopter rent. (upon request) • Specially designed honeymoon packages with a standard range of services • Specially designed bride and groom Spa packages **

Bronze package

Accommodation: Eternal Oasis Bungalow/ Ruby Red Luxury Room• Express check in • Welcome drink – Capsis lemonade• Exclusive bed decoration of the �ower petals and traditional greek sweet almond («koufeta»)• Complimentary fresh fruits basket and bottle of wine.• Traditional Greek sweets• Garden view to sea or pool view room upgrade (upon availability)

Silver package

Accommodation: Eternal Oasis Bungalow Suite, Maisonette/ Ruby Red Regal hotel Junior Suite, 1-Bedroom Suite.• Express check in • Welcome drink – Capsis lemonade• Complimentary sparkling wine, chocolate sweets, fresh fruits in room upon arrival • Exclusive bed decoration of the �ower petals and traditional greek sweet almond («koufeta»)• Continental breakfast in room in the �rst day of arrival • Free Jacuzzi hour at Euphoria Rejuvenating SPA center (upon request)• One day visit to the Spa with free Hammam, sauna pool and massage room for couples usage (upon requst & availability)• Fit4Life �tness center free visits during the whole period of stay. (upon request & availability)• 1 complimentary bottle of greek wine from the Ikaros lobby bar (served in the bar)

Gold package

Accommodation: Divine Thalassa Junior Suite, Suite, Maisonette/ OH! All-Suites Hotel Junior Suite, Suite, Maisonette/ Villas• Express check in • Welcome drink – Capsis lemonade• Complimentary �owers set for honeymooners upon arrival• Complimentary sparkling wine, chocolate sweets, fresh fruits in room upon arrival • Exclusive bed decoration of the �ower petals and traditional greek sweet almond («koufeta»)• Continental breakfast in room in the �rst day of arrival • Free Jacuzzi hour at Euphoria Rejuvenating SPA center (upon request)• One day visit to the Spa with free Hammam, sauna pool and massage room for couples usage (upon request & availability)• Fit4Life �tness center free visits during the whole period of stay. (upon request & availability)• Candles in room• 1 complimentary bottle of greek wine from the Ikaros lobby bar (served in the bar)• 10% discount for all Euphoria Rejuvenating SPA center products and services. • 10% discount for all Fit4Life �tness and beauty salon products and services. • 1 complimentary co�ee/tea and desert for each from Ikaros lobby bar deserts selection• 1 complimentary dinner with candles, served in room that contains of 3 main course dishes with one complimentary bottle of wine. (upon request made 24 hours in advance)

11 Weddings & Honeymoons

Special o�ers for honeymooners*

* Free from charge in case of marriage certi�cate show, valid during 1 year ** For more details, please contact Capsis Hotels and Resorts

WEDDINGS AND HONEYMOONS

System of collecting points:

Standard rooms

OUT OF THE BLUE, Capsis Elite Resort Room types/booking codes: C1-C2, O1 – O15 , R1-R81 night = 10 points

For all questions about Capsis Agents Bonus Program please contact: mkt@capsis.gr - Capsis Hotels and Resort marketing department reservation@capsis.gr - Capsis Hotels and Resorts reservation department bonus@capsis.gr - Capsis Agents Bonus Programme service

Suites and Maisonettes

OUT OF THE BLUE, Capsis Elite Resort Room types/booking codes: C3-C6, T1-T2, A1-A6,R11 1night = 20 points

Suites and Maisonettes

OUT OF THE BLUE, Capsis Elite Resort Room types/booking codes: T4-T5, A7 –A17 ,R9-R10 1 night = 30 points

Villas

OUT OF THE BLUE, Capsis Elite Resort: Room types/booking codes: RV, VE, BP1 night = 100 points

Dear Partners

we are delighted to introduce you to Capsis Agents Bonus Program specially designed for travel agents. This program was created and operate specially for you. Each agent can take part in the building of the company’s success by generating reservations for the resort whilst being able to accumulate enough bonus points to win unforgettable family vacations at our resort.

By the end of the season the best selling travel agent who reaches 1000 Bonus points will also receive an award of 1 week complimentary accommodation for 2 adults + 1 child (up to 14 years old) on the Half board basis at:

• Eternal Oasis and Ruby Red Regal hotels of OUT OF THE BLUE, Capsis Elite Resort*

The best selling travel agent will be rewarded with a special prize in recognition of their success and co-operation.

*Upgrades are possible subject to availability

«Сapsis Agents» Bonus Program terms and conditions:

• The member of the Capsis Agents Bonus Program can only be owners/managing directors or employees (sales managers) of the Travel Agency. Third persons cannot participate in the program. • The above program is valid for each individual and may not be transferred to another individuals unless the employee actually leaves the company, in which case the director/owner of the company must inform Capsis Hotels and Resorts in writing about the departure of employee and then send a formal request to allocate the existing points to another employee of the company or to the director / owner, or if they agree for the departing employee to take his/her points to the new agency/ employer. • Once an employee/manager has collected the minimum points required, requests for complimentary stays must be sent by the director of the agency directly to Capsis Hotels and Resorts marketing department in order to be valid. • Transfers, visas &air fares are not included in the above complimentary stay reward.• The complimentary stay can only be rewarded and be valid for the named employee of the agency and does not apply/cannot be given to any of the family members, relatives, acquaintances and/or clients of the agency.• All requests are subject to availability, as there is a daily maximum quota in each hotel stays can be taken, in particular during high season (15/07 to 27/08)• Children younger than 2 years old stay free of charge; second and third children from 2 up to 14 years old can stay at 50% discount.• Rewarded Points can be collected within a period of two consecutive years to reach the minimum number of points required, after which the points expire.• Agencies that have remained inactive with reservations for a period of over two years will automatically lose their membership and will have to apply anew.• Capsis Hotels & Resorts may make amendments or cease this program at any time it chooses. In this case, members will be noti�ed in due time with the relevant information and how to use the balance of this program.

«CAPSIS AGENTS» BONUS PROGRAM

How does the «Сapsis Agents» BonusProgram work:

1. To become a member of the programme, please register on our website! The registration procedure is very simple and will take not more than 5 minutes!• the main page of Capsis Hotels and Resorts (www.capsis.com) in the menu, please select «Agents» option – which leads you automatically on the Capsis Agents Bonus Program page. • Choose the menu set «To register», �ll in the form and press «Register» • You will receive an electronic noti�cation on your email address that your account has been activated within a few minutes. • You can return to the website and enter the system under your login and password using the option «Enter» or you can modify your pro�le by using the option «Modify your data»

2. Book our hotel and get more bonus points• Please inform us about bookings not later than 21 day after guests’ departure. To send your bookings, please use an Excel table with detailed information about the booking, including guests names, dates of stay in the hotel, room category, as well as your company information in full: (Director/Owner personal details – Name, Surname) and most importantly the Tour Operator through which the booking was made. Kindly forward this table on the following email address: bonus@capsis.gr or mkt@capsis.gr . The excel �le is attached on the website in section: «About Bonus Program» for your convenience. • Once all the data is carefully checked and calculated, you will receive an o�cial document from Capsis Hotels and Resorts company in which you will be informed of the results of your participation in the program. According to the terms and conditions of the program this o�cial letter will be sent on the name of the director/owner of the company on the email address, written in the Excel document

3. Redeem your Bonus Points and get complimentary accommodation in our resort complex.• You can always check room availability in the period you are interested in by contacting Capsis Hotels & Resorts reservation department: reservation@capsis.gr; or contact the Bonus Program coordinator: bonus@capsis.gr• Kindly note that terms and conditions apply, for more information please contact the Bonus Program coordinator: bonus@capsis.gr

Agents

OUT OF THE BLUE, Capsis Elite Resort 715 00, Greece, Crete, Heraklion, AghiaPelaghiaTel: +30 2810 811 112 – 811 212 Fax: + 30 2810 811 076 E-mail: capsis-crete@capsis.gr

Sales and Marketing Department: 15125, Greece, Athens Maroussi, Parnonos, 10Tel: +30 210 61 42 083-7Fax: +30 210 61 42 072 E-mail: capsis-athens@capsis.gr Sales Manual