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Capture Consulting Offers 1 Consulting Prep Workshops Session 2: Consulting Industry Overview February 21, 2017

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Page 1: Capture Consulting Offers · PDF fileGet the Offer: Experience ... Cover Letter Essay Questions (other firm-specific elements) ... • Infosys • IBM • Slalom Consulting

Capture Consulting Offers

1

Consulting Prep Workshops Session 2: Consulting Industry Overview February 21, 2017

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Session Date Topic / Outline

1 Jan 31 Consulting Preparation Kickoff •  Interview preparation roadmap •  Case preparation •  Experience interview preparation

2 TODAY Feb 21

Consulting Industry Overview and Engagement •  Firm overviews •  Networking + Elevator Pitch •  Business Etiquette

3 Mar 7 Get the Interview: Resume Deep Dive •  Fine-tuned resumes for consulting •  Best-in-Class resume elements •  Resume evaluation

4 Mar 21 Get the Interview: Key Messages, Essays, and Cover Letters •  Key messages •  Big 3 Questions •  Essays / Cover letters (Tailored to PhD/post docs)

6 Apr 4

Get the Offer: Experience Interview Deep Dive •  Resume walkthrough •  Story matrix •  Telling powerful consulting stories (SOAR) •  Key consulting interview questions

7 Apr 18 Executing Successfully: Bring all Pieces Together (and Wrap0p)

✪ TBD Case Workshop •  Case solving approach, key business theory, solving frameworks •  Case practice •  Ongoing case preparation

Capture Consulting Offers – Workshop Dates

McKinsey Insight and Bridge to BCG

applications typically due EARLY APRIL

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REMINDER

Find Workshop Materials at:

www.archcareerpartners.com/uchicagogcc

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Today’s Agenda

①  Importance of Firm Knowledge

②  Universe of Consulting Firms

③  Firm Deep Dives

④  Networking + Elevator Pitch + Business Etiquette

⑤  Wrap-up / Q&A

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Firm Deep Dives

Why is learning about the background of the firms

important?①  Targeting: Job Search

Strategy

②  Interview Prep: ¤  Why consulting

¤  Why you

¤  Why firm

¤  Experience Questions

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•  Consulting only or also industry roles

•  Plan A/B/C Firms

•  Focus vs. broad

•  Generalist vs. specialty

•  Industry, function

•  Align/position to firm organization

•  Office choice

•  U.S. vs. International

Importance of Firm Knowledge Job Search Strategy

Firms Positioning Geography

Consulting vs. Consulting “only if” 1

2 3 4

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Importance of Firm Knowledge Interview Preparation

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Networking Interaction

Resume

Cover Letter

Essay Questions (other firm-

specific elements)

To get an interview

Case Study

Experience Questions

Fit

Other Firm Specific

To get an offer

One word: RIGOROUS

Contribute to

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Importance of Firm Knowledge Interview Preparation (cont.)

8

Strategy / Positioning à B3Q’s

Firm Research Case Preparation Experience Preparation

Phase 2

Phase 3

Mocks

Phase 1

Page 9: Capture Consulting Offers · PDF fileGet the Offer: Experience ... Cover Letter Essay Questions (other firm-specific elements) ... • Infosys • IBM • Slalom Consulting

Capture Consulting Offers Universe of Consulting Firms

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Universe of Consulting Firms

Many More Firms To Explore

The universe of consulting firms is large!

…and there are many more out there. 10

•  Accenture •  AlixPartners •  Altman Vilandrie •  Aon Hewitt

Consulting •  Arthur D. Little •  AT Kearney •  Bain & Company •  Blue Ridge Partners •  Booz Allen

Hamilton •  Boston Consulting

Group •  Blue Ridge Partners •  Bridge Strategy •  BTS •  CapGemini •  Campbell Alliance •  Capitol Consulting •  Clarion •  Claro Group

•  Clerestory •  The Chartis

Group •  Civic Consulting

Alliance •  Crowe Horwath •  Deloitte •  Edelman

Management Consulting

•  Ernst & Young •  Fidelity Business

Consulting •  First Annapolis

Consulting •  Genpact •  Gillum Strategy

Partners •  IBM •  IDEO •  IMS Consulting

•  Infosys •  KPMG •  The Keystone Group •  Kurt Salmon •  LEK Consulting •  Marakon •  Mars & Co •  McKinsey & Co •  Mercer •  Monitor Deloitte •  Navigant •  Ocean Tomo LLC •  Oliver Wyman •  The Parthenon

Group (now E&Y) •  Point B •  Promontory •  Prophet •  PwC (includes

Diamond/PRTM) •  Roland Berger

•  Samsung Global Strategy

•  Schlumberger Business Consulting

•  Siemens Management Consulting

•  Simon-Kucher and Partners

•  Slalom Consulting •  Stax •  Strategy& (now

PwC) •  Waterstone

Management Group

•  West Monroe Partners

•  Wipro •  ZS Associates

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Universe of Consulting Firms

Analysis of Chicago Booth Hiring (2016)

8 Consulting Firms make the majority of FT hires – 80%+

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Firm FT Prior Year Intern Difference

McKinsey 35 26 9

BCG 23 21 2

Bain 15 10 5

Accenture 13 8 5

PwC Strategy& 10 6 4

Deloitte Consulting 9 14 (5)

AT Kearney 5 9 (4)

Cornerstone Research 4 N/A ~4

Subtotal 114 84%

94 61% 20

Total Consulting 135 154

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Universe of Consulting Firms: Overview

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Groups Firms

� “Pure” Strategists Large: •  AT

Kearney •  Bain •  BCG

•  McKinsey •  PwC/Strategy& •  Roland Berger

Boutique: •  Arthur D. Little •  BTS •  Bridge

Strategy •  Gillum •  Keystone

•  LEK Consulting •  Marakon •  Mars & Co

•  MonitorDeloitte •  The Parthenon

Group (E&Y) •  Stax

� Internal Consultants •  Fidelity Business Consulting •  Samsung Global Strategy

•  Siemens Management Consulting

� Diversified Services Business: •  Deloitte •  E&Y •  KPMG

•  Oliver Wyman •  PWC

Technology-base: •  Accenture •  CapGemini •  Genpact •  Infosys

•  IBM •  Slalom Consulting •  West Monroe Partners •  Wipro

� Functional Specialty •  Aon Hewitt Consulting (HR) •  Blue Ridge Partners (Revenue) •  Cambridge Group (Growth) •  Edelman (Brand, Org, Corp) •  IDEO (Innovation, Design)

•  Mercer (HR) •  Navigant (Expert services) •  Prophet (Marketing, Brand, Innovation) •  Simon-Kucher (Marketing, Sales) •  ZS Associates (Marketing, Sales)

� Industry Specialty •  Altman & Villandrie (Tech) •  Booz Allen Hamilton (Gov) •  Capitol/Civic Consulting (Gov) •  Clarion | Chartis (Healthcare) •  First Annapolis (Payments)

•  Kurt Salmon (Fin Services, Retail, Healthcare) •  IMS Consulting (Life sciences) •  Promontory (Fin Services) •  Slumberger Consulting (Energy) •  Waterstone Management Group (Tech)

� Experience-based •  AlixPartners •  Crowe Horwath

•  Point B

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Universe of Consulting Firms: Your Focus

Hypothesis: MBA hiring is the dominant focus for consulting firms

OR IS IT??

¤ More than half of the consultants at McKinsey & Company do not have a Master of Business Administration degree, a share that is up sharply from a decade ago. Some 20 percent of Boston Consulting's new hires in the United States fall into the same category this year -- four times the level in 1995. Other firms are following suit. -New York Times, October 2000

¤ A consultant who helped oversee MBA recruitment at his firm agreed: “95 percent of our intake is from the top-five business schools. –HBR, October 2015

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Do Your Homework! Each Firm is Different.

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Capture Consulting Offers

Firm Deep Dives

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Firm Deep Dives

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Group: � “Pure” Strategists (Large)

Firms Bain & Co BCG McKinsey & Co

Their work • Help clients make better decisions • Create results • Pragmatic,

holistic, enduring • “Our clients

outperform the market 4:1” • Private Equity

• Customized solutions • Create lasting

competitive advantage • Agents of change –

business and society •  Innovation • Delivering value • Make clients more

capable • Non-profit

• Trusted advisor • World-shaping

client impact • Network of leaders • Management

insights • Shape the world • Distinctive, lasting,

substantial improvements • Governments

Key characteristics to shape TMAY/ Big 3Q’s/EQ’s

• Passion • Problem solving • Results delivery • Ability to Lead

• Curiosity • Path finding • Impact • Leadership

• Achieving • Problem solving • Personal impact • Leadership • Entrepreneurial

Drive

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Firm Deep Dives: Compare/Contrast

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Firm Leadership Definition Bain & Co •  Looking for all-rounders — independent thinkers who thrive as part of a team.

•  Works with, and develops, some of the worlds' top leaders with the capacity not only to contribute to teams, but to lead them and our clients' organizations to change.

•  Demonstrated leadership, whether through work, school or extracurricular activities, frames your application in a favorable light.

Boston Consulting Group

•  A path is useless unless you can lead others to it. Can you persuade with facts and with empathy? Can you bring traffic to the road less traveled?

•  We see teams as a means not only to solve problems but to lead. •  Enjoy intense interaction among junior BCGers, senior partners, and clients.

Here leadership is not tied to hierarchy or experience. •  Your voice and ideas are valued regardless of your tenure. And your reward

for arguing and implementing your ideas? The leader you become in the process.

McKinsey & Co •  The ability to take people forward and act as a catalyst for productive teamwork

•  Recognize that different people lead in different ways; appreciate diversity of gifts that make some people capable of inspiring others to rally behind them.

•  We help create positive change within client organizations—and our own. •  Some say we are a leadership factory based on the CEOs, entrepreneurs,

politicians, and social-change agents we develop. (Cite 300+ CEOs are alumni)

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Firm Deep Dives

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Group: � Diversified Services (Business)

Featured Firms Deloitte Oliver Wyman PwC

Their work •  World’s largest management consulting firm •  Areas: Human capital,

strategy and operations, and technology •  Disciplined improvement

initiatives marked by powerful leaps and breakthroughs •  Acquired Monitor

•  Part of Marsh & McLennan and affiliated with Mercer •  Optimize business,

improve operations and risk profile, accelerate organization performance •  Specialized industry and

functional expertise •  Rigorous methodologies •  Agenda-setting research •  Non-profit fellowships –

offer externship with Kiva (micro-lending organization) •  ~3,500 consultants

•  Combination of PWC, Diamond, PRTM – now Booz & Co •  Help organizations works

smarter and grow faster •  End-to-end services •  Turn strategic insights

into operational realities by bringing a mix of strategic, functional and technical professionals •  Leverage deep industry

expertise •  Practical approach

What they look for

•  Know about Deloitte •  Can look at business

problems from all angles •  Dress like an executive •  Ability to sell yourself •  Solid personal

experiences •  Display intellectual

curiosity •  Passion to make

personal impact

•  Ability to hold a conversation •  Appreciate healthy

exchange of ideas •  Strong aptitude and

interest in research

•  Embrace a challenge •  Comfort in ambiguity

and recurring change •  Believe in the

opportunity •  Value relationships •  Eager to learn •  Well-balanced

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Firm Deep Dives

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Group: � Functional Specialty

Featured Firms The Cambridge Group ZS Associates

Their work •  Owned by Nielsen •  Demand Strategy – find or create

demand as a market maker •  Believe demand should be placed

before supply •  Firm led by economists and business

leaders •  Entrepreneurial •  Quantitative •  Chicago office only •  ~115 professionals

•  Create customer demand via sales and marketing •  Focus on: -  Customer insight -  Product development -  Sales and marketing strategies -  Sales compensation planning •  Data-driven strategies •  Large base of clients in pharmaceuticals,

biotechnology, and medical products •  Typically office-based work model, travel

to client as needed •  ~2,000 professionals

What they look for

•  Problem solving •  Impact •  Leadership •  Creativity •  Curiosity •  Analytics/mathematical skills

•  High motivation, good work ethic, maturity, and professional initiative •  Attention to detail •  Creative and innovation-oriented •  Primary and secondary market research

skills •  Client service orientation •  Communication skills that will enable

personal impact with executives

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Capture Consulting Offers Networking + Elevator Pitch + Business Etiquette

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Universe of Consulting Firms

How to Target Firms and Position

21

Firm Characteristics

Your Characteristics

Success comes with finding the right match

(and having great interviews!)

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Focus of Information Gathering

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Knowledge to Obtain Actions to Obtain Overview of Firm

READING: •  Firm website •  Vault/Wet Feet Guide •  Firm publications •  Glassdoor.com •  Internship profiles from second-year MBAs •  LinkedIn •  Resumes from prior first and second-year MBAs •  Publications – Consulting Magazine, Working Mother •  Books (Ex: The McKinsey Mind) Ü Career Services has an excellent list – reference this

Philosophy / Mission / Approach

Organization of Firm •  Industries •  Service Offerings •  Groups (Generalist, Industry, Function

Firm Terminology

Candidate Profiles (most typical)

Consulting Model

NETWORKING: •  Firm recruiter •  Second-year MBAs with consulting internships •  Former consulting analysts now in business school •  Recent alumni (who went through OCR last year) •  Recent alumni (1-2 post-graduation) •  Consultants at your company •  Consultants referred to by friends/family •  Consultants with similar backgrounds •  Former consultants (exited the firm) Ü 1-1, coffee chats, networking events, symposium

Point of View / Recent Perspectives

Projects – type, problems, scope of work

Culture / Consultant Experience

Professional Development – Staffing, Performance Manage, Transfers, International Assignments, etc.

Exit Considerations

Interview styles / Case structure / Priorities

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Networking and Research Goals

①  Learn further information about the firm – to incorporate into cover letter and interviews

② Share your interest in the firm

③ Provide a few points of information about your capabilities relevant to consulting/the firm

④ Demonstrate the critical skills and presence necessary to be a consultant

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Networking and Research Goals (cont.)

①  Learn further information about the firm – to incorporate into cover letter and interviews

② Share your interest in the firm

③ Provide a few points of information about your capabilities relevant to consulting/the firm

④ Demonstrate the critical skills and presence necessary to be a consultant

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Big Picture

Research/Networking results in: a) Selection for interview b) Getting an offer because of

your knowledge of the firm!

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Networking’s Dual Purpose and Emphasis

25

Knowledge Acquisition

(KA)

Selling (S)

Networking

Today Offer Accepted

BCC

Sym

po

sium

Firm Eve

nts C

NN

s

Intervie

ws

Offe

r Re

ce

ived

Level of Emphasis S: KA:

Low High

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Synthesis of Information

¤  For each firm, it may be valuable to build a brief or system of organizing notes from research and networking

¤  Keep track of key information, contacts made, questions to investigation

¤  This is a dynamic process

¤  Focus on directing your efforts and synthesis to answer the Big 3 Questions

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1. Why Consulting

2. Why You

3. Why Firm

What You Are Preparing to Answer

“Big 3” Questions (B3Q’s)

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Elevator Pitch: Phase 1

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My name is Elizabeth.

I am a PhD student at The University of Chicago, studying the evolution of culture in organizations.

I chose this area of study because am fascinated by how organizational culture evolves, the impact on decision-making and the resulting change in market value of firms.

I will graduate in Spring 2017 and am looking to roles in business.

I’m exploring consulting because I see an opportunity to apply the analysis of reviewing and identifying patterns which is the focus of anthropology to the type of business problems that consultants tackle.

I’m talking to a variety of consultants to understand your work more and see how my capabilities and interests would align, and particularly within your firm.

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Starting Point: SPARKS

REFLECTION

29

What motivated you to study

X

What has been your proudest

accomplishment

What experience generated your

interest in business

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Capture Consulting Offers

Wrap-Up / Q&A

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Wrap-Up / Summary

¤  Key component of your game plan: Which firm(s) are right for YOU – your career, lifestyle, personality

¤  Clarity about “Why Firm” is a recruiting advantage

¤  Considerations:

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Brand name Boutique

Established Emerging

International Locally-based

Generalist Specialist

Industry Function

Structure Ambiguity

Long-term Short-term

Diversity Strong culture

Consult Manage/firm build

VS.

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Remember: Your End Goal

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Wrap-Up / Discussion

Pam Schilling

33

“The very essence of politeness is to take care that by our words and actions we make other people pleased with us as well as with themselves.”

― Jean de La Bruyère

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Appendix FIRM DEEP DIVES

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Firm Deep Dives

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Group: � “Pure” Strategists (Boutique)

Featured Firms LEK Consulting Marakon

Their work •  Help business leaders make informed decisions •  Produce practical, high-impact

results – quickly •  Strategy, Shareholder Value

Management, Mergers & Acquisitions support, Operations & Organization and Marketing & Sales. •  Philosophy of evidence, not opinion •  ~900 professionals

•  Value creation via aligning direction •  Challenge, collaborate, catalyst,

conviction •  “The Marakon Way” •  Senior leaders on the ground •  Teams combine deep sector experience

and functional knowledge •  Considered generalists •  Strong professional development •  Offices only in Chicago, NY, Boston, and

London •  <500 employees •  Division of Charles River Associates

What they look for

•  Honest, diligent, personable •  Like to deep dive •  Want big responsibility as an

Associate •  Great camaraderie

•  Genuine interest in business •  Analytic and creative •  Confidence with humility •  Independent thinking with collaborative

skills •  Understand issues facing CEOs and

general management •  Achievement oriented •  Possess common sense •  Desire to build and grow the practice •  “Clear interest in Marakon”

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Firm Deep Dives

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Group: � “Pure” Strategists (Large)

Featured Firms AT Kearney Strategy& (PwC)

Their work •  One of McKinsey’s original founders – firm split and Chicago office became ATK •  Previously, part of EDS – now

independent though management buyout •  Foundation in operations and

manufacturing •  Focus on “CEO’s agenda” •  Apprenticeship model •  Collaborative •  Diversity of thought •  Global Business Policy Council •  AT Kearney Global Prize Competition •  ~3,300 employees

•  Founded in 1914 (one of the originals) – famous for creating the NFL •  Formerly Booz Allen Hamilton: -  2008 – Split with USG business -  2009 – Merged with Katzenbach (Org

Perf) -  2012 – Merged with Axom Advisory

Partners (Digital bus) -  2013 – Merged with Management

Engineers (Bus strat) •  Capabilities-driven strategy •  Tough challenges, side-by-side with clients •  Align consultants to industries and/or

functions (IT, Ops, Org/Leadership) •  Become famous for something, build

personal brand •  ~3,300 employees

What they look for

•  Strong academic record •  Robust analytical and quantitative

skills •  Superior problem-solving skills •  Often use team case/presentation in

final round •  Recruit Dec graduates to start Jan

•  Thought leadership •  Analytics/problem solving •  Personal leadership •  Big picture view •  Motivation – done something very hard

very well, satisfaction to excel in the quest

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Firm Deep Dives

37

Group: � Diversified Services (Business)

Featured Firms Ernst & Young KPMG

Their work •  Roots in accounting and tax •  Global organization, wide footprint •  Evolving consulting services (re-

building) •  Opportunity to grow fast •  Lot’s of infrastructure due to large

scale of firm

•  Similar to E&Y

•  Desire to cut through complexity •  Flexible work environment

What they look for

•  Experience •  Achievement oriented •  Energy •  Thrive on challenges •  Integrity

•  Someone “technically brilliant” •  Quality focus •  Team player •  Ambition •  Integrity •  Problem solver •  Global mindset •  Insightful

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Firm Deep Dives

38

Group: � Diversified Services (Tech-base)

Featured Firms Accenture CapGemini

Their work •  Consulting, technology and outsourcing •  Do it all (“comprehensive” services) •  Go deep, go broad •  Stimulating, challenging, cutting

edge

•  Consulting, technology and outsourcing •  Focus on transformation •  Identify, build, and carry through

transformation programs to improve growth and sharpen competitive edge •  Diverse capabilities •  Collaborative Business Experience •  ~3,600 professionals

What they look for

•  Interest in building a career with deep skills •  Oriented to industry and/or function •  Value the resources of Accenture •  Down-to-earth •  Wide array of background and

interests

•  Boldness •  Entrepreneurial •  Executive presence

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Firm Deep Dives

39

Group: � Diversified Services (Tech-base)

Featured Firms IBM West Monroe Partners

Their work •  Consulting, technology and outsourcing •  Do it all (“comprehensive” services) •  Go deep, go broad •  Stimulating, challenging, cutting

edge •  Emphasis on innovation •  Global footprint and mindset •  Large scale transformation •  Strive to be first

•  Entrepreneurial in nature •  Evolving firm •  People first emphasis •  Growing rapidly – can invent the firm •  Focus more on middle market clients •  Broad industry focus •  Somewhat of a technology and process

orientation •  ~400 consultants

What they look for

•  Dedication •  Team-oriented •  Relationship builder •  Diverse talents •  Strong academics •  Continual learner •  Forward thinker •  Change focused

•  Commitment •  Potential for growth •  Integrity •  Achievement •  Diversity of thought •  Problem solving capabilities

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Firm Deep Dives

40

Group: � Experience-based

Featured Firms Alix Partners Crowe Horwath Point B

Their work •  Improve corporate financial and operational performance •  Experience and

knowledge •  Built on foundation of

corporate turnaround work •  Actionable, fact-based,

result-oriented solutions •  Low leverage model

•  Large public accounting firm with advisory services •  Financial advisory

services and performance improvement consulting •  Focus: Financial services,

manufacturing and distribution, healthcare, government, PE

•  Sought for industry and functional expertise, and ability to execute •  Focus on driving impact •  Serve start-ups to

Fortunate 100s •  Work to minimize travel

with local staffing •  Drive ownership of the

business by all professionals •  Values include “Choice”

What they look for

•  EVERYTHING – very tough interview process •  Dynamic •  Driven •  Intellectually

experienced •  Demonstrated ability to

get results •  Experience from

professional services or industry

•  Willing to work from specific locations •  Prior consulting

experience •  Industry experience •  Work well with structure •  Conservative approach

•  Experienced consultants •  Self-driven leaders •  Expertise in project

management and technology implementation •  Experience working in

multiple industries and business areas