Cardless ATMs

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Welcome!

Thank you for joining us.

Bryan Bauer is the President of Kahuna ATM Solutions, a business development and service company for ATM ISOs and distributors. Bryan currently serves on the Board of Directors for the National ATM Council (NAC), the ATMIA USA Board and ATMIA’s IAD Committee.

David Tente is the U.S. Executive Director of the ATM Industry Association (ATMIA). David has over 30 years of experience in IT sales and business development, and 13 years in the payments industry.

Our Presenters:

Andrew Martin is CEO and founder of Retail Banking Consulting Group. Andrew advises and partners with banks, retailers, ATM network operators and service providers on everything from small business advice to management of ATM networks and creation of new ATM businesses through joint ventures.

What Are Cardless Transactions?

• EMV and Contact/Cardless Transactions

• Quick Response (QR) Codes

• Contactless and Cardless – RFID & NFC, HEC

• Why IADs Should be Considering Contact and Cardless Options Now

ATMIAs Recommendations

• “Cardless ATM transactions are the way of the future.” – Mike Lee, CEO of ATMIA

• ATMIA encourages the link between mobile apps and ATMs as this is one of the areas where new innovations will thrive.

• ATMIA encourages U.S. IADs to look at financial institutions in other markets for more guidance.

Cardless ATM Solutions

• Consumer and Bank Concerns about Cardless

• Taking the Card out of the Picture – Banking• Itautec• NCR• Diebold• Wincor

• Cardless for Off-Premise ATMs• Nautilus Hyosung• Triton• Genmega / Hantle

European Banks Using Cardless Options

• Cardless Trends in Europe

• Introducing Card Present/Contactless Withdrawals – NCR/ING

• Cardtronics/Ukash in the UK

Europe & Cardless transactions• The first debutant of the cardless transaction was

Natwest promoting this as their emergency cash solution. A simple process• Customers calls bank and asked for emergency cash• Bank verify customer and issue 6 digit PIN to mobile

device• Customer goes to Natwest ATM and collect predefined

amount of cash

• Simple process but on a closed loop system• Verification against bank data

• Now being launched as a permanent emergency cash solution

Other examples – GE Moneybank• Similar process to Natwest with some major

differences• QR Code required

• NFC optional

• Hardware upgrades can make deployment difficult

• Again this is a closed loop system purely for GE Moneybank

Another Spanish solution• Banco Sabadell use a mobile app to allow the

users to request money• User specifies the amount on the app• A code is sent via text which is entered at the ATM

• The key is simplicity in the transaction which allows users to feel safe

Polish option• PKO Bank Polski has also launched a mobile app

where you request money• A code is again issued to the mobile phone• The predefined amount is withdrawn

• Again a closed loop system

Themes• All of the successful European solutions have common

themes:• Existing hardware is used• Mobile apps link the customer with the ATM• Text messages are issued to the user

• However all pilots also have concerning themes• Closed loop applications where the money can only be withdrawn

from their bank ATM

• Solutions to be avoided as costly and technically complex• NFC• QR codes

The ideal solution• The ideal solution is still to be launched and

requires• Multi-Vendor protocol• Mobile App of website driven• Simplicity• Single tokenization or• Dual tokenization

• User friendly

Considerations for Going Cardless

• Following the Bank & Credit Union Lead

• Technology Costs and EMV

• Recommendations:

1. Assess Upgrade Options

2. Focus on Retail

3. Research Emerging Technologies

Questions. Comments. Concerns.

We will now take a few moments to address your questions.

Should we run out of time, please e-mail further questions or comments to:

info@kahunaatm.com

Thank you!

About Kahuna ATM Solutions

• Client Base of ISOs & IADs• Focused on the Success of ISOs & IADs• A Community of ISOs and IADs

• Over 26,000 ATMs• Over 60 Million ATM Transactions

Annually

• Dedicated to the Future Success of the ATM Industry