Inside this issue:Schedule of Events

Seniority NewsAuxiliary NewsEmployee News

Statement of PurposeCalais Regional Hospital exists to provide and plan patient care, educational and restorative services that meet our customer’s expectations, commensu-

rate with available resources.

Our VisionCRH will be known by our customers as the best rural

hospital in Maine.

Statement of ValuesAs an organization we value customer service,

leadership and progressive management, compassion, teamwork and collabora-tion, stewardship of re-

sources, and dedication to quality and honesty, integ-rity and ethical behavior.

At CRH, quality means the continuous improvement of programs and services

in an effort to exceed customer expectations.

Volume XXIV, No. 2February 22, 2017

We are seeing stars - 4, actually! Calais Regional Hospital earned a 4 star Overall Hospital Quality Rating and CRH Home Health

earned a 4 star Quality of Patient Care Rating from the Centers for Medicare and Medicaid Services. Only 946 hospitals nationwide received a 4 star rating out of 4,598 hospitals. Eighty three received a five star rat-ing. Scores and ratings can be viewed at www.medicare.gov/hospitalcompare. A 4 Star Rating means that CRH Home Health performed better than other agencies on the 9 measured care practices and outcomes. Across the country, most agencies receive 3 or 3 ½ stars, according to CMS. The Maine Average is 3 ½ stars. Only 5 Home Health Agencies re-ceived a 4 star rating and 4 received a 4.5-5 star rating out of 30 Agen-cies across the State. Scores and ratings can be viewed at www.medicare.gov/homehealthcompare.

Congratulations to our staff on this amazing recognition of the quality health-care they provide for the communities we serve!

Hospital AND Home Health earn a 4 Star - Rating

C a l a i s R e g i o n a l H o s p i t a l24 Hospital Lane Calais, Maine 04619 - (207) 454-7521

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C O M P L I A N C E

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Events Committee Update

Jeans Days are the 1st and 3rd Wednesdays in 2017. Pay $2.00 to benefit employee events, a

local charity or an employee with a tie to a char-ity. National Employee Appreciation Day Soup Luncheon in honor of our staff and you keep the bowl! The Soup Luncheon is Friday, March 3, 11:15 a.m. to 1 p.m. in the class-room. Staff unable to attend the event can pick up their complimentary bowl from Community Relations or Human Resources through March 15.

Spring Forward!!Don’t forget to turn your

clock ahead one hourSunday, March 12, 2 a.m.

Come Celebrate Dr. Seuss’ birthday with us at CRMS Pediatrics!

“From there to here and here to there, funny things are everywhere” - Dr. Seuss

Dr. Seuss Birthday Celebration!

Thursday, March 16th from 4-6 p.m. 37 Palmer St, Suite 1 - Calais

Come visit with us and enjoy:• Birthday cupcakes/refreshments• Face painting• Popcorn• Photo booth• Storytime and balloons

Our neighbors, patients and families are encouraged to wear their favorite Dr. Seuss attire or

costume to the office that day!

Speak up if you know of, or suspect, unethical behavior. Contact the Compliance Officer,

Ext 228, or call the Confidential Employee Val-uesLine

1-800-273-8452

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MarchBirthdays

Employee News

The winner from the Above and Beyond nominations for January is Megan LaPlant

for "Helping me set up QC in CPSI for the influenza test." There were 29 entries in Janu-ary. To recognize someone, simply complete a recognition card available in the lobby, cafe, and Inpatient Care Unit and submit to Community Relations. The winner will receive use of the reserved parking space in the Staff Parking Lot closest to the hospital for one month.

New Faces at CRH

Erica Pike 1Carlton Miller 2Ruth Rogers 2Debra Bassett 3Trudy James 3Laura Chadwick 6Lisa Farris 6Kara Hawley 9Billie-Jo Leighton 10Toni Clark 10Mary-Jo Smith 11Shelby Lozier 13Bonnie Glynn 14Judy Thornton 18Katrina Wescott 18Bonnie Sprague 19Angelia Fader-Day 19Dr. Christopher Hayward 21Shelly Bodkin 23Brandee Hall 24Crystal Donovan 27Cathy Blake 30

Welcome to Johnathan Massey, Danforth, FT Patient Accounts Advocate and Dr. Heather

Sneff, Temp CRMS Physician. Sorry to see you go to Heidi Allen, CNA, Home Health, Cynthia Russell, MA, CRMS, Shantel Gib-son, RT. Congratulations to Cathy Blake on the birth of a new granddaughter. Son Caleb, and his wife Tara, are proud parents to Ella Mae born on 2/7/17 weigh-ing 3 pounds.

Do you know an employee at CRH whose daily life is an inspiration to others, both personally

and professionally, and brings distinction to us all? Does this individual exemplify honesty, integrity and ethical behavior? If so, nominate this individual for the 2017 CRH Excellence Award. From CRH nominees, one individual will be se-lected as the winner. Nominees should be employ-ees who have demonstrated teamwork and respect for people, service to others, commitment to im-proving the world around them, outstanding custom-er service, and dedication to quality. To be eligible, employees nominated must be in good standing. Provide as much detail on this form as possible. This information is used to make the selection. Re-turn your nomination in a SEALED ENVELOPE to HR no later than 8 a.m. Monday, April 3, 2017. Current employees who have received the CRH Excellence Award are Mona Van Wart, Shelly Bodkin, Shirley Richardson, Kris Mesman, Cheryl Trader, April Free, Brenda Prout, Mary-Jo Smith, Marlene Dobson, Ericka Marshall and Karen Childs.

Nominate For The Excellence Award Forms available from HR

Johnathan MasseyPatient Accounts

Advocate

Dr. Heather Sneff Temp

CRMS Physician

The CRH Auxiliary meeting was held on February 6 in the CRH

classroom, 12 members attended plus Hospital Representative Deedee Travis and a guest new member. A pot luck supper was served before the meeting. Members voted to make another do-nation to the Calais Methodist Homes for the use of the recreational hall for 2016. The donation last month was for 2015. We had a request to purchase more office furniture. Request was tabled with a motion to concentrate on equipment for the hospital. Auxiliary Annual Report was pre-sented to the members in attendance. Donation Day will be held on March 16 from 9 a.m. to 2 p.m. at the CRH coffee shop, Chairperson is Irene Moreside. Winners for the 2 heart shaped pans of fudge were Gladys Greenlaw and Carey Fox. The 50/50 draw was won by Dr. Robert Leatherman. Thank you, Irene. The next meeting will be March 6 at 6 p.m. in the CRH classroom. Sand-wiches: Ruth Clark & Heather Mor-rison, Sweets: Kristi Saunders & Joan Tracy.

This newsletter is published monthly by the com-munity relations and human resources departments.

CRH is an equal opportunity organization.

Schedule of Events

L e t t e rC a r e

JOB OPPORTUNITIES

Nursing RN IPCU full time RN OBS full and part time Surgical Tech full time

Rehabilitative Services Physical Therapist, full time

Per Diem, all shifts Lab MT/MLT Laboratory RN OB, IPCU & ED all shifts Respiratory Therapist CNA, OB full time

Laboratory MT or MLT, full time

Apply: Applications available from switchboard or can be completed and submitted online

www.calaishospital.com

Auxiliary News by Helen Taylor, President

Calais Regional Hospital24 Hospital LaneCalais, Maine 04619

ADDRESS CORRECTION REQUESTED

NonprofitOrganizationU.S. Postage

PAIDCalais, Maine

04619Permit #38

Free Blood Pressure ClinicWoodland Manor, BaileyvilleTuesday, March 7, 9 a.m.

Diabetic Support GroupCRH ClassroomWednesday, March 15, 6 p.m.

Dr. Seuss Birthday CelebrationThursday, March 16, 4-6 p.m.CRMS Pediatrics Office

CRH Breakfast ClubOpen to All Community MembersWickachee RestaurantWednesday, March 29, 7 a.m.