care pair 2.4.14
TRANSCRIPT
Finding the right personal assistant
Russ Smith, CarePair3rd April 2014
How to participate today
Russ Smith
Russell Smith is the creator and director of CarePair. He was born with Muscular Dystrophy and has required carers all of his life. He has lived independently, working in jobs as diverse as college lecturer, software technical support and UK Sales Manager for a communication aid company for the last decade with the support of the Direct Payments Scheme. It was this scheme that sparked an ambition to make a change to the way that care provisions were delivered throughout the UK initially, but now also in the USA and Australia!
Initially CarePair came from a very personal need, Russell’s main carer had finished their shift, and the next carer had called in sick with two hours until their shift started. Russell did what is standard in his home town of Coventry and rang every agency in the city. Unfortunately they had no staff available at short notice and his only option, advised by the duty social worker, was to get admitted to hospital for the night. Luckily he had family nearby he could stay with, but he realised that not everybody in the same position as him had that support network. It was from this situation, and looking at the problem with a joined up thinking approach that led to the creation of CarePair.
.
CarePairPutting People
TogetherHealth Apps Library Approved
ICO Registered - Z3544395
Setting the scene
As of March 2012, 53% of ongoing users of community services in England were on and
using personal budgets (Direct Payments) - some 432,000 people.
Setting the scene
• In its 2010 adult social care strategy, the UK government set an ambitious target of having all council-funded service users and carers on personal budgets, preferably as a direct payment by April 2013.
• The target has proved controversial with the Association of Directors of Adult Social Services... Although the care and support White Paper published in July 2012, confirmed the target - and the fact that it applied to community based support, it was dropped by the government in October 2012, when care services minister Norman Lamb reduced the target to 70% by April 2013.
Setting the scene
Assuming the April 2013 target is met, Direct Payments will be supporting 570,566 people.
Setting the scene
If each of these 570,566 people have a minimum of two different carers, CarePair has the
potential to support 1.7 million people in the social care industry.
Why create CarePair?
• To help employers find high quality carers on demand
• To help carers find jobs, to suit their hours and skills
• To reduce advertising costs
• To save unnecessary, extra, agency costs
Higher quality carers?
“Hi I am interested in this job as it fits around my schedule. I have no incuded my CV as id like you to contact me before so we can ask each other any unclear questions. I am available for the post immediately and do hold a driving license so we can “cruise” lol. I will look forward to hearing from you.”
Ardia
(direct copy)
Reply from a Gumtree Advert
Higher quality carers?
“...There’s my church of course. Oh, and I make clothes. I mae all my own and just today I finished a little PVC dress for my significant complication. The thing you’ll not see in my CV is my love of fet. It’s either your thing or it’s not, but if you wanted to go to any fet clubs this Christian will don his man-skirt and I’ll either be your guide or your moderator...”
Ambion
(direct copy)
Reply from a Gumtree Advert
Higher quality carers?
“Currently training to be a nurse, so my availability varies due to placements and study time. I work on the bank in a local nursing home some weekends too.”
Laura
(direct copy)
Self description on CarePair
Higher quality carers?
“Daytime hours preferred but negotiation possible between 8am and 8pm as responsibilities as a lone parent to a 10 year old.”
Susan
(direct copy)
Self description on CarePair
To reduce advertising costs
CarePair is free for all users
Gumtree From £4.99 per advert
Personal ads can be free but can also be removed if deemed
as business
Employer
PaPool £4 for 3 days £8 for 7 days
Subscription fee to get work
Carer
To save agency costs
ProviderAvg.
Hourly Rate
Avg. Night Rate
Hourly Rate
Difference
Night Rate
Difference
Coventry C.C £7.18 £32.50 £0 £0
Nationwide £12.80 £62.73 £5.62 £30.23
Radis £14.82 £95.45 £7.64 £62.95
Allied £13.91 £68.25 £6.73 £35.75
To save agency costs
ProviderAvg. Day
(14 hours)
1 Night TotalCost
Difference
£
Difference
£
Coventry C.C £100.52 £32.50 £133.02 £0 0%
Nationwide £179.20 £62.73 £241.93 £108.91 81.87%
Radis £207.48 £95.45 £302.93 £169.91 127.73%
Allied £194.74 £68.25 £262.99 £129.97 97.7%
To save agency costs
If I was to use a week of agency support, I would need to make up the deficit in funding. This in
turn would result in me having to cut back between 80% and 127% of a week’s support
in the future.
With CarePair I can set my hourly rate and find short term staff to match, leaving no deficit.
What is CarePair?
• CarePair is a matching service
• CarePair’s model is similar to that of a dating site
• CarePair provides introductions not recommendations
• Available through the website and as an iOS App
CarePair Android Coming Soon!
The CarePair website
Secure login for users
CarePair registration
Only 4 Steps to Register
Step 1
• Name• Contact details• Privacy option• Mailing list option
CarePair registration
Profile images help people know who they will be working with
Step 2
Upload a profile image
CarePair registration
Step 3
• Broad requirements• Requirement details• Hourly rate• Distance from job
CarePair registration
Step 4
• Preferences;• Music• Film• Social event• Food• Lifestyle• Job Preferences
CarePair registration
Complete Registrations
• Held for approval• Approved by hand• Rejected if fake• Contacted about issues• Bi-monthly relevance checks
CarePair registration
Once Approved
• Matches displayed• Match ranked• Search by region• For exact matches• Or any available carers
• View matches• Contact Members
The CarePair app
• Free on iTunes• Entry portal to the CarePair system• Easy for employers to post jobs• Easy for carers to fill vacancies• Contact via CarePair Messaging• SMS Text• Call
CarePair Android is in development!
The CarePair app
• The first step is to accept the terms
Posting a vacancy
The CarePair app
• Employers then log in
Posting a vacancy
The CarePair app
• The home screen is then shown• Add a job• My messages• My preferences• Log out?
Posting a vacancy
The CarePair app
Posting a vacancy
Choose a start time
Choose an end time
The CarePair app
Posting a vacancy
Broad details
Fine detailsHourly
rateLocation
The CarePair app
Posting a vacancy
Job is then savedto CarePair
Return to
home screen
The CarePair app
Posting a vacancy
My jobs showsall posted jobs
Touch a job to seeavailable carers
Touch a red pinto see a carer’s
name and the blue
ball to load their
profile
The CarePair app
Posting a vacancy
View a carer’s profile
Contact them viaMessage
CallText
The CarePair app
Filling a vacancy - First three login steps are the same as an employer
The CarePair app
Filling a vacancy
See employers listedin the Jobs Availablesection
Click on a job
to see the job
details
The CarePair app
Filling a vacancy
View an employer’sprofile by pressingtheir name
Press their address
to see their location
relative to you
The CarePair app
Filling a vacancy
• Contact the employer via;• CarePair messages• Call• Text Message
As of today,in CarePair…
Filling a vacancy
There are nationally;175 Employers (60.3448%)
115 Carers (39.6552%)
In the ‘Midlands’;42 Employers (45.1612%)
51 Carers (54.8387%)
The ‘Midlands’ comprises of; Staffordshire, Warwickshire, Worcestershire, Herefordshire, Shropshire, Birmingham, Coventry, Dudley, Sandwell,Solihull, Walsall, Wolverhampton, Stoke-on-trent, Telford & Wrekin, Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshireand Rutland.
Any questions?
Further information and contact details
www.carepair.co.uk
www.in-control.org.uk/webinarschedule2014
www.in-control.org.uk/stayconnected