CareerDevelopmentSyllabus

of Indiana

No matter at which stage you are in your

career with RE/MAX, help is never far

from reach. In addition to our respected

International conventions, statewide events

and conferences, we also have a reputation

for one of the most comprehensive training

programs in the industry. We at RE/MAX are

proud that, in addition to having the finest

professionals in the industry, we are able to

present a vast array of educational consulting

and coaching opportunities, right here in

Indiana.

Learning is achieved through several different

methods, at varying paces. As such, RE/MAX

of Indiana offers several paths to help you

reach your career goals. Whether through

coaching, classroom-style teaching or online

resources, RE/MAX caters to your needs in

many ways.

For additional information about any of

the programs listed in this brochure,

please contact RE/MAX of Indiana at

(877) GO-REMAX.

CareerDevelopmentSyllabus

2

CoachingChampionship athletes all understand that coaching is critical in achieving success. Dedication, hard work and experience are all augmented by assistance from those who have been there and have a proven track record of success.

RE/MAX of Indiana has teamed up with LantzQuest Performance Strategies coaches to give you the boost you need. LantzQuest coaches provide motivation, accountability and constructive feedback to help you better understand your strengths as well as address your areas of improvement. No matter if your goal is to improve relationships, increase performance, raise profits or raise customer satisfaction, LantzQuest Performance Strategies will help you establish the foundation to fulfill your dreams.

Professionals from more than 100 companies, spanning 22 different industries have teamed with LantzQuest to realize their goals, and so can you. Visit www.lantzquest.net.

“Whether you want to focus on personal or business objectives, LantzQuest Performance Strategies is a great option for your business. Top-level professionals have coaches and mentors partnering with them to reach the next level of success. I have been coaching with LantzQuest since my first day with RE/MAX and they have certainly been imperative to the success of my business.”

John PacilioSales Associate

RE/MAX Real Estate Groups

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TechnologyRE/MAX Satellite NetworkFor a RE/MAX of Indiana associate, RE/MAX Satellite Network (RSN) is Must-See TV, all in the comfort of your home or office. Offered exclusively to RE/MAX associates through DISH Network, RSN offers programs including:

• Designation courses • Motivational speakers • Panel discussions • Technology issues • Shadow series

New programs include the RE/MAX Coaching Hall of Fame, moderated by three of the top trainers in the industry, and the RSN Supercharge Event, which features the biggest names in the industry. If you’re a DISH Network subscriber, order RSN. It’s free and available to all RE/MAX associates.

The Best of RSNForty of RSN’s most popular titles are now available on DVD and VHS. For $5 per program, you can receive a copy of titles such as “S.A.F.E.R.: Safety Awareness for Every REALTOR®,” ”Your Life. Your Business. Your Way,” or one of the RE/MAX Coaching Hall of Fame presentations. Check out the full list at RE/MAX Mainstreet and order today.

remax-indiana.comBecause the workday doesn’t end at 5 p.m., you can always find what you need at the RE/MAX of Indiana Web site. Whether you’re gathering basic information, or looking for current events throughout the state, the RE/MAX Web site is interactive, current and full of educational and occupational resources valuable to associates at every level. The site is also secure with usernames and passwords so associates can keep their profile and contact information pages current for prospective clients.

From the RE/MAX of Indiana Web site you can:

• Schedule the RE/MAX hot air balloon • Request press releases • Register for educational events • Peruse industry news • Download graphics, files and articles, and much more!

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RE/MAX MainstreetAn exclusive, members-only extranet site, RE/MAX Mainstreet enables Associates to exchange ideas across the global network, download logos and documents, and much more. www.remax.net

LeadMAXXHomebuyers no longer simply rely on a real estate agent in person. The Web has become a powerful tool for homebuyers; and it should also be a powerful tool for you, the real estate agent. That’s where LeadMAXXTM comes in.

LeadMAXX offers the #1 lead generation and lead qualification system in the real estate industry. With tools that allow customized programs, LeadMAXX provides unmatched online lead generation. Best of all, it’s free to you!

For RE/MAX of Indiana, LeadMAXX converts existing Web site traffic into qualified leads by providing state-of-the-art tools that homebuyers want and expect. It is an interactive, easy-to-use tool for the potential homebuyer. It allows for quick, easy, customized searches for properties based upon location, price range, even school district.

Other LeadMAXX advantages

• Complete Web page with photo, testimonials, your listings, buyer and seller tools and your contact information

• Increased online leads through an appointment calendar, information exchanges and automatic e-mail updates of property listings

• Lead qualification by an internal Customer Service Center so agents receive “warm” leads to their fellow agents and mortgage partners

• View reports on immediate buyers (within 30 days) and developmental buyers (more than 30 days), ensuring that traditional, quality offline service carries over online through LeadMAXX Customer Service Center daily

• TourMAXX virtual tours through 360house.com that come complete with still photographs and tracking statistics to measure the tour’s effectiveness

Drive more leads to your inbox by linking your own URL to RE/MAX of Indiana’s LeadMAXX Solution.

“

”

#1 lead generation and lead qualification system in the real estate industry

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Sales Associate Education TrackDiscover RE/MAXOne of our most popular offerings, this program is a great introduction to the RE/MAX family and available resources.

Through Discover RE/MAX, new or potential RE/MAX associates get an overview of the RE/MAX system, history and philosophy. They learn about the advertising and public relations opportunities available and hear firsthand from fellow agents why RE/MAX is the top choice for REALTORS® in Indiana.

The Program includes:

• Special events updates • Instructions on using the RE/MAX Referral network,

Corporate Connection and the Referral Roster • remax.net (Mainstreet), remax.com and the Regional Web

site benefits • Lunch with networking

Plus, participants of Discover RE/MAX also have the opportunity to participate in a free, two-hour Continuing Education course.

Fast TrackA comprehensive training course for agents new to the real estate business.

Upon completion of this task-oriented course, agents will have a working knowledge of:

• Purchase agreements/buyer forms • Listing contracts/seller forms • Showing property • Comparative Market Analysis (CMAs) • Risk management • Financing • Closing and title procedures • Buyer presentations • Listing appointments and listing presentations

Fast Track provides 16 Continuing Education credit hours.

Professional growth is

essential to career advancement.

Whether you’re a sales associate or Broker/Owner, RE/MAX offers a diverse array of

programs to help you achieve your

goals.

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SUCCEED Agent Mentoring ProgramPutting your Fast Track skills to work.

Through “homework assignments,” the new agent will apply what he or she has learned in Fast Track in “real world” experience. Skills are perfected with the assistance of a mentor as well as interaction with fellow class members.

Through SUCCEED, the agent is earning while learning.

The typical Succeed Graduate earns in excess of $72,000 in the first year of real estate. Approximately 50% of graduates earn in excess of $100,000 per year. Succeed is also ideal for the experienced real estate associate who wants to refocus on the basics for an additional boost to his or her career.

Concepts covered include:

• Business plan development • A professional approach to the listing process • Development of an effective listing presentation • Techniques for working successfully with buyers • Staging a productive open house • Effective negotiation/skill building • Successful telephone techniques • Personal marketing plan development

None of this training would work, however, if facilitators didn’t stay up to date. That’s why the RE/MAX of Indiana regional office provides ongoing training for Succeed facilitators several times a year at different locations throughout the region.

Coaching Hall of FameThis monthly series on RSN covers innovative and vital topics presented by the best in the business. Industry experts such as Brian Buffini, Connie Podesta, Howard Brinton and Richard Robbins conduct monthly sessions over important topics for REALTORS on every level.

“The Succeed program was a perfect fit for me. I was in sales for 21 years before coming to RE/MAX of Indiana. I chose a career with RE/MAX because it offers the Fast Track and Succeed programs. What the Succeed program did for me was empower me to find my own path to success. It’s a wonderful program because it gave me a lot of useful and necessary information that continues to help me build a successful career and future with RE/MAX.”

Mike DobsonSales Associate

RE/MAX Connection

Sales7

Tech TrainingAs technology evolves, RE/MAX of Indiana offers training to all its associates to maximize efficiency, effectiveness and earning potential. With the use of outside vendors RE/MAX also offers training to agents on new software necessary to success. The majority of these classes are available for Continuing Education credits with the state of Indiana.

Classes include:

• MS Excel, Word, PowerPoint and Windows • Top Producer • Agent 2000 • Digital camera use • And much more

100 Days to Greatness on RSNBrian Buffini, Founder and Chairman of Providence Systems, Inc., developed and refined a powerful marketing system to become one of the top REALTORS in the nation. He shares his highly acclaimed strategies in a lively, captivating style. Drawing on his own experiences and time-proven principles, you will be equipped to generate more business than ever. You can see his exclusive “100 Days to Greatness” on RSN. Pre-registration is required.

International ConventionAttending the annual RE/MAX International Convention can open doors around the world. With a global network of sales associates, any gathering is a fountain of opportunity for networking, personal promotion, referrals and professional development. The Convention is a perfect venue for affiliates to share ideas, and learn about new developments in technology and within the real estate industry.

Held in premier convention cities such as Las Vegas, Orlando and San Diego, the annual convention now regularly draws more than 5,000 associates from all over the world and has even swelled to a record 9,200 attendees. Packed convention schedules boast nearly 150 hours of educational sessions, and pre-convention courses cover most of the designations that RSN features.

Sales RalliesLooking for an opportunity to network with fellow RE/MAX of Indiana agents? Sales rallies provide a perfect venue for discussions while touring vendor showcases, or at one of the many breakout sessions. Speakers are also contracted to address topics vital to your growth in the RE/MAX family.

“The technology training classes were great! As a RE/MAX of Indiana Broker/Owner, this training was especially helpful because it allows me to keep track of my agents and staff efficiently and accurately. I’m also able to focus my energy where it needs to be – on my clients and closing deals. If this class were offered again, I’d take it again and I strongly recommend anybody take advantage of this training.”

Ann GishlerBroker/Owner

RE/MAX Reality Plus

8

Education ToursPeriodically, RE/MAX of Indiana offers special mini-rallies that tour the state. Industry speakers, top producers, break-out sessions, roundtable discussions and a select group of vendor panels make these tours outstanding events.

For a nominal cost, a CE tour is a wonderful opportunity for agents and brokers to take in 16 credit hours for Continuing Education requirements. Each year, several locations are selected throughout the state to best accommodate all RE/MAX associates.

Continuing Education with Stan Sundheimer

Real estate agents are required to complete 16 hours of Continuing Education every two years. RE/MAX of Indiana associates have the opportunity to receive the highest quality instruction from Stan Sundheimer.

With 28 years of real estate experience, Sundheimer has provided expert continuing education to RE/MAX of Indiana associates since 1997. He has firsthand knowledge of

every facet of the industry, including 10 years of ownership experience.

Sundheimer offers required course work in:

• Antitrust Law • Licensing • Escrow • Fair housing • Agency management • Ethics and professional standards

Sundheimer also offers elective courses to help associates reach their goals:

• Property listing • Selling techniques • Marketing • Building your business • Geographical and demographical concentration

Whether you’re just starting in the industry or looking to be an entrepreneur, Stan Sundheimer provides real-life instruction with proven results.

Periodically, RE/MAX of Indiana offers special mini-rallies that tour the state. Industry speakers, top producers, break-out sessions, roundtable

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Broker Education TrackOffice LaunchDesigned specifically for new offices coming into the RE/MAX of Indiana family, this two-day course is open to new managers, recruiters and Broker/Owners. Held quarterly at the Regional Theatre, this course covers Broker/Owner business planning, financial planning, fee schedules, the recruiting campaign, how to interview recruits and communicate your office’s unique points of difference.

Denver Franchise TrainingHosted by RE/MAX International in Denver, Colorado, this five-day, content-rich experience will be remembered for years to come. New franchisees from around the world converge monthly to learn firsthand about the RE/MAX system, the inter-workings at RE/MAX International, setting up a RE/MAX office, recruiting, tours of RSN and the International headquarters, and an opportunity to meet face-to-face with RE/MAX International executives.

Broker/Owner ConferenceA welcome retreat from the day-to-day business is the RE/MAX Broker/Owner Conference held every August at a different location in North America. This three-day event brings together brokers, owners and managers from across the globe to discuss issues affecting your real estate business. Outstanding keynote speakers, continuing education and breakout sessions are part of the agenda.

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One-on-One ConsultingFocus, determination and a clear strategy toward the operation of your RE/MAX franchise are keys to your success. In addition to Broker/Owner meetings and networking events, you also need a sure sounding board and sound advice.

RE/MAX of Indiana offers such direction through one-on-one consulting with our franchise development personnel who help you develop your franchise to its fullest potential. A variety of subjects, business planning and accountability are all a part of this successful service to our franchisees.

Leading Industry ConsultantsFrom time to time, RE/MAX of Indiana partners with highly visible industry consultants who work with our Broker/Owners on different aspects of their business such as:

• Profitability • Recruiting • Retention • Organizational skills • Education

These sessions range from one-on-one meetings to joint networking sessions with fellow Broker/Owners.

Broker11

Broker/Owner MeetingsNothing substitutes for face-to-face networking. Regional Broker/Owner meetings are scheduled at least two times a year. Along with Regional updates, speakers on a variety of relevant topics are featured. The Broker/Owner meetings are a great way to meet fellow members of the RE/MAX of Indiana family to discuss experiences and share ideas.

For a narrower focus, demographic meetings, mastermind groups and teleconference calls are also held to address issues that specifically impact your office. You are placed with offices of similar size and mindset to insure that these meetings are of the highest productivity.

Destination RE/MAXIf a recruit’s on the fence, he or she should head for the mountains for a day-trip to Denver for a one-of-a-kind look inside RE/MAX International. You and your recruit will be treated to a buffet and program at the “wildlife experience” built by RE/MAX co-founders Dave and Gail Liniger. The executive team at RE/MAX International provides an insider view of the benefits, opportunities and mission of RE/MAX and how you can be a part of it. In addition you will hear from RE/MAX top producers about why they chose RE/MAX.

A tour of the International headquarters follows and the day is capped with an exquisite dinner at a four-star restaurant catering only to RE/MAX affiliates. After a day in Denver, your recruit will be eager to join the RE/MAX family.

“Everybody Wins”Authors Phil Harkins and Keith Hollihan were conducting research for a book when they realized the RE/MAX story and philosophy deserved its own book. Everybody Wins: The Story and Lessons Behind RE/MAX covers the company’s history and the original philosophies that continue to serve as the foundation of the world’s most successful real estate organization.

The book is available at Barnes & Noble bookstores and is a must-read for RE/MAX associates old and new.

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“We couldn’t believe the impact the RE/MAX has had in our market. We have gone to #1 in

listings in less than six months.”

“Attracting and retaining the best agents helps me build my business. Our auction division provides an option that works

well with our real estate company. We have enjoyed dominant market

share in Marshall County for several years now.”

Brenda BrumettBroker/Owner

RE/MAX Hometown Professionals

Sam GoebelBroker/Owner

RE/MAX Oak Crest Realty

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AB

R

GR

I

SRES

CR

S

CR

P

CC

IM

Value of Designations/Broker LicenseHere’s how commission earnings among various designation holders in the United States compare. (Average Associate commission earnings in the US overall in 2003 were $123,255.)

$2

16

,79

0

$1

98

,23

4$1

69

,58

5

$1

61

,03

9

$1

45

,51

7

$1

42

,32

2

PercentHolding

.31.7

16

.7

2.6

31

.4

17

.3

Leading the Way With Designations

RE/MAX leads the way with professional designations!

Our agents earn more and hold more designations than any other real estate network–anywhere!

14

8,286

5,503

2,033

1,857

779 776 742 722

Coldwell Banker

Prudential

Century 21

Realty Executives

GMAC

ERA

Keller William

s

Certified Residential Specialist RE/MAX has more Certified Residential Specialists than the nearest two competitors combined. Nearly one out of five CRS designees is a RE/MAX Associate.

6,866

4132

1,8051,494

900652

432 271

Coldwell Banker

Prudential

Century 21

Keller William

s

GMAC

Realty Executives

ERA

Accredited Buyer RepresentativeThe number of RE/MAX Affiliates holding the Accredited Buyer Representative designation recently grew to over 6,600, far more than any competitor. RE/MAX has had the most ABRs since the designation was established in 1994.

507

156127

101

24 22 11

Century 21

Coldwell Banker

Prudential

Keller William

s

ERA

Realty Executives

Certified Relocation ProfessionalWith close to 60% of all CRPs in the U.S., RE/MAX has more agents with this designation than any other real estate organization.

1,625

1,276

650602

540

9173

Prudential

Century 21

Coldwell Banker

ERA

Keller William

s

Realty Executives

Seniors Real Estate SpecialistRE/MAX has 1,393 Seniors Real Estate Specialists designees, more than any other real estate company. Many RE/MAX Affiliates earned the designation by taking SRES education requirements on the RE/MAX Satellite Network.

CRS ABR

CRP SRES

15

of Indiana9465 Counselor’s Row, Suite 130 • Indianapolis, IN 46240 • www.remax-indiana.com