career pathways
DESCRIPTION
Career pathwaysTRANSCRIPT
1
GHD Career Pathways
2
GHD Career Pathways
Your Career, Your Conversation
How about a road map for your pathway?
3
About Career Pathways 4
Where do you start? 5
A contemporary career story 7
Technical & Design Career Pathway - Engineering stream 8
Technical & Design Career Pathway - Science stream 9
Technical & Design Career Pathway - Design stream 10
Business Services Career Pathway 11
Business Development / Marketing Career Pathway 12
Operational Management Career Pathway 13
What Next? 15
Contents
4
About Career Pathways
The career options available at GHD are attractive, with operations now in four major regions, and our strategy to 2020 focused on being client-service led, responding to the global demands of water, energy, and urbanisation.
Our contemporary approach to career planning encourages you to develop a portfolio of skills and experiences that provide the capability to do a variety of roles in the future.
GHD’s employee-owned model also provides the potential to invest in the firm for the long term.
Only you know where your passions and real interests lie and what you hope to achieve from your career. Take the time to think about where you are at and where you’d like to be. GHD can then work with you to provide support and assist you to get there.
This booklet outlines GHD’s core career pathways – Technical and Design, Operational Management, Business Development & Marketing, and Business Services. Each pathway offers the opportunity to contribute to GHD’s success and gain professional fulfilment.
Looking at your career in a holistic way is critical. The key considerations in the modern business environment are qualifications and training, along with valuable experiences and capabilities you can gain from working on a variety of projects and office locations that will enhance your skills and equip you for a range of job roles.
It is also important to think about your personal and family situation and the role work plays at different stages of your life.
5
Start by identifying which career pathway your discipline aligns to:
• Technical & Design (Blue)• Business Services (Green)• Business Development/Marketing (Pink)• Operational Management (Yellow)
Look at the circular diagram associated with your discipline. There are some representative examples so you can get a feel of what is to come. Identify your career level, role & qualifications and then start to look at determining a base line for confirming where you are now.
Subject Matter Experts from each of the Career Pathways have identified capabilities, valuable experiences, qualifications/training and accreditations that are useful to develop at this career level to ensure you have a good portfolio of skill. The detailed descriptors that explain each capability or valuable experience will be available when we launch the Career Pathways website.
Have a look at some of the other pathways to see what would be needed for you to develop skills suitable to expanding your career options in the future. You may be able to identify skills or experiences you already have that could give you more options to explore in the future.
Identifying Your Career Pathway
So, where do you start?
A number of GHD people have provided profiles of how they have developed an interesting career at GHD. The example on the next page is just a sample of more to come on the website. Likewise there are tools that will be available that can support you at critical points to gain personal insights that may help you define what will really enable you to demonstrate your strengths.
Whether you’re looking for a new opportunity, a different direction, or being more successful in your current role, there are a few questions you can ask yourself to help progress your career:
• Are you doing what you enjoy?• Are you the best you can be? Would you benefit from
updating your skills or learning new ones?• Are you prepared for the future? Staying on top of industry
and market trends will help you keep pace with new technology and ways of thinking
• Do you know how to make the next career step happen?• What do you need to prepare, who do you need to talk to?• Would you like to have the opportunity to invest in the
business as a shareholder?
So, once you have your own thoughts, engage in a conversation with your Manager and others who can guide you about your career.
6
From Graduate Engineer to Team Leader
7
A Contemporary Career Story | Technical and Design Pathway - Engineer
Qua
lifica
tions
/ Tr
aini
ng /
Accr
ed
itatio
n
Roles
Level
Graduate / Trainee
Engineer
Technical Executive
Professional
Senior Professional
Principal Professional
Deg
ree,
Ser
vice
Line t
rainin
g, Job
Man
ager
Tra
ining
, J Flow
Trai
ning
, Pro
fessio
nal
Asso
ciatio
n(s),
Proj
ect M
gt
Job Manager
Team M
ember
Engineer
Proposal writing, YP
Site w
ork, Mentee,
Secondm
ents
Rotations
coordinationCommunic
ation
, Pro
ject B
udge
t,
compliance
, Tea
mw
ork,
Clie
nt
Design co
ncep
ts, S
tand
ards
Scoping d
elive
rabl
es,
Systems knowled
ge, E
stab
lishi
ng n
etw
orks
Cha
rtere
d En
ginee
r, Prof
essio
nal
& Re
ceivi
ng F
eedb
ack,
Senio
r J
ob M
gr Training,
Gra
duat
e D
iplo
ma,
Deg
ree,
Team
Ef
fective
ness, Giving
Asso
ciatio
n(s
)
Engineer, Design Manager, Project
Leader, Service Line Coordinator, Senior
Senior Job Manager, Technical Lead, Team
Manager
regional exposure, Mentor/ Mentee,
Technical session delivery, Operational ‘step up’,
Project Debriefs/Lessons, Over-run negotiations
Lead mid-size projects, Metro &
Influencing, Leading
Othe
rs, M
anag
ing c
lient
rela
tions
hips
,
Report/proposal
writin
g, Man
aging
bud
gets
, Risk
man
agem
ent,
Scope/design o
f te
chnic
al So
lution
s, Ex
tend
ing
netw
orks
Specialised tec
hn
ical k
nowl
edge
, Com
plex
des
ign,
SLL
Induc
tion
MM
DP
Exte
rnal
Prog
ram
, Pro
ject D
irecto
r Training,
Dev
elop
men
t (CP
D), D
iscipl
ine sp
ecific
exter
nal training,
Mas
ters
, Pro
fess
iona
l Ass
ociat
ion(s)
, Con
tinuin
g Professional
Major Project Manager
Principal Engineer, Design Manager
Project Director, Service Line Leader,
Lead major projects, M
anage multiple jobs,
International exposure, Complex job reviews, Mentor, Bid
teams, Technical conferences, Pro bono, Contract management,
PI Alert/Claim M
anagement Contract Advic
e, ‘D
istinc
tive’
tech
nica
l kno
wle
dge,
Multi-disc
iplinary
aware
ness
, Lea
ding
oth
ers,
Influ
enci
ng,
Proposal developmen
t, Risk
man
agem
ent,
Stra
tegi
c cl
ient
mgm
t
Scope man
agem
ent, L
ever
aging
net
wor
ks
Con
tinui
ng P
rofe
ssio
nal D
evelo
pmen
t (C
PD), SLL In
duction
Prof
essio
nal A
ssoc
iation
(s)
Mas
ters
Global Technical Leader
Technical Services Leader
Regional Service Line Leader
Global projects, Board presentations, External speaking
Industry bodies & comm
ittees, Alliances, Project accountability
TSLG, Technical investigations
Strateg
ic foc
us, In
fluen
cing,
Lea
ding
Oth
ers
National/ global
expert
, Suc
cess
ion
plan
ning
, Kno
wle
dge
trans
fer
Facilitated co
llabora
tion,
Mult
i-disc
iplin
e in
tegr
atio
n, G
over
nanc
e
I joined GHD as a Graduate Civil Engineer in 2001 after a 10 year career external to GHD in Accounts/Financial Administration. I was in an Accounts role at an engineering company and I learnt about defence engineering which ignited a spark in me to change careers and embark on my engineering degree.
I focused on building my technical and Job Manager skills for seven years. My key learnings were applying industry guidelines and techniques, design concepts, scoping work, proposals and report writing.
My next challenge was taking on Senior Engineer responsibilities in 2008. I was Job Manager for large projects including liaising with senior management in client organisations. The highlight was a $12m complex project.
My career led me to opportunities to take on Project Director roles in the last two years. This experience was invaluable because I was given responsibility for a job that was off track and I worked on a strategy to engage the right people, managing variations and developing the skills of the job manager.
My current role is Team Leader for a group of 26 people. This career opportunity has been rich in developing my knowledge of how GHD works more broadly, my people leadership and client relationship skills.
From Graduate Engineer to Team Leader
Detailed descriptors will be available on the Career Pathways website for each of the valuable experiences and capabilties.
Engineer
8
Technical and Design Career Pathway – Engineering stream*
Qua
lifica
tions
/ Tr
aini
ng /
Accr
ed
itatio
n
Roles
Level
Graduate / Trainee
Engineer
Technical Executive
Professional
Senior Professional
Principal Professional
Deg
ree,
Ser
vice
Line t
rainin
g, Job
Man
ager
Tra
ining
, J Flow
Trai
ning
, Pro
fessio
nal
Asso
ciatio
n(s),
Proj
ect M
gt
Job Manager
Team M
ember
Engineer
Proposal writing, YP
Site w
ork, Mentee,
Secondm
ents
Rotations
coordinationCommunic
ation
, Pro
ject B
udge
t,
compliance
, Tea
mw
ork,
Clie
nt
Design co
ncep
ts, S
tand
ards
Scoping d
elive
rabl
es,
Systems knowled
ge, E
stab
lishi
ng n
etw
orks
Cha
rtere
d En
ginee
r, Prof
essio
nal
& Re
ceivi
ng F
eedb
ack,
Senio
r J
ob M
gr Training,
Gra
duat
e D
iplo
ma,
Deg
ree,
Team
Ef
fective
ness, Giving
Asso
ciatio
n(s
)
Engineer, Design Manager, Project
Leader, Service Line Coordinator, Senior
Senior Job Manager, Technical Lead, Team
Manager
regional exposure, Mentor/ Mentee,
Technical session delivery, Operational ‘step up’,
Project Debriefs/Lessons, Over-run negotiations
Lead mid-size projects, Metro &
Influencing, Leading
Othe
rs, M
anag
ing c
lient
rela
tions
hips
,
Report/proposal
writin
g, Man
aging
bud
gets
, Risk
man
agem
ent,
Scope/design o
f te
chnic
al So
lution
s, Ex
tend
ing
netw
orks
Specialised tec
hn
ical k
nowl
edge
, Com
plex
des
ign,
SLL
Induc
tion
MM
DP
Exte
rnal
Prog
ram
, Pro
ject D
irecto
r Training,
Dev
elop
men
t (CP
D), D
iscipl
ine sp
ecific
exter
nal training,
Mas
ters
, Pro
fess
iona
l Ass
ociat
ion(s)
, Con
tinuin
g Professional
Major Project Manager
Principal Engineer, Design Manager
Project Director, Service Line Leader,
Lead major projects, M
anage multiple jobs,
International exposure, Complex job reviews, Mentor, Bid
teams, Technical conferences, Pro bono, Contract management,
PI Alert/Claim M
anagement Contract Advic
e, ‘D
istinc
tive’
tech
nica
l kno
wle
dge,
Multi-disc
iplinary
aware
ness
, Lea
ding
oth
ers,
Influ
enci
ng,
Proposal developmen
t, Risk
man
agem
ent,
Stra
tegi
c cl
ient
mgm
t
Scope man
agem
ent, L
ever
aging
net
wor
ks
Con
tinui
ng P
rofe
ssio
nal D
evelo
pmen
t (C
PD), SLL In
duction
Prof
essio
nal A
ssoc
iation
(s)
Mas
ters
Global Technical Leader
Technical Services Leader
Regional Service Line Leader
Global projects, Board presentations, External speaking
Industry bodies & comm
ittees, Alliances, Project accountability
TSLG, Technical investigations
Strateg
ic foc
us, In
fluen
cing,
Lea
ding
Oth
ers
National/ global
expert
, Suc
cess
ion
plan
ning
, Kno
wle
dge
trans
fer
Facilitated co
llabora
tion,
Mult
i-disc
iplin
e in
tegr
atio
n, G
over
nanc
e
A technical career in engineering can commence at Graduate/trainee level and progress to Technical Executive level.
*Other examples of streams within the Technical & Design pathways are also in development and will be available in April 2015.
Qualifications/Training
In this diagram you will see the qualifications most engineers commence with an undergraduate degree or diploma in engineering. This is often supplemented by a post graduate qualification and a professional accreditation. Continuing technical training sourced by the GHD Business School or external providers will then assist you in enhancing your practical skills and knowledge critical to serving our clients.
Capabilities
Around 70 percent of your capabilities will be developed through on the job experiences, 20 percent through coaching and 10 percent through formal learning. There are key capabilities you would be expected to demonstrate at each career level. These include concept design, scope definition, preparing reports & proposals, client communication and contract advice.
Valuable Experiences
Whilst skills and capabilities are important, you can really help accelerate your career by gaining a wide variety of experiences, taking some personal risk, and being mobile. All this will deepen your knowledge and equip you to work in many different roles now and in the future.
Roles
Some typical roles in an engineering Technical pathway include Team Member, Job Manager, Service Line Coordinator, Project Manager, Project Director.
Changing Pathways
You may decide in the course of your Technical career that you wish to move into an Operational Management, Business Development or perhaps Business Services stream, in which case there are capabilities and experiences you should start to develop in order to do that.
9
Technical and Design Career Pathway – Science stream*
Qua
lifica
tions
/ Tr
aini
ng /
Accr
ed
itatio
n
Roles
Level
Graduate / Trainee
Scientist
Technical Executive
Professional
Senior Professional
Principal Professional
Degr
eeSe
rvic
e Lin
e trai
ning
Prof
essio
nal
Asso
ciatio
n(s)
(AC
LA, A
LGA)
Job Manager
Team M
ember
Scientist
techniques, M
entee,
Site & field w
ork, Sampling
Secondm
ents
Rotations
Proposal w
riting, YP coordination
Knowledge o
f legis
lation
s/st
anda
rds,
methodolo
gy, S
tatis
tical
anal
ysis
Design c
once
pts,
Sam
plin
g
Scoping de
liver
able
s,
Teamwork, Clien
t com
mun
icatio
n, P
roje
ct
Budget, Syst
ems k
nowled
ge, E
stabl
ishin
g ne
twor
ks
(ACL
A, A
LGA)
Prof
essio
nal A
ssoc
iat
ion(s)
Gra
duat
e Dipl
oma
Senior Scientist, Design Manager,
Team Leader, Service Line Coordinator,
Senior Job Manager, Technical Lead,
Project Manager
Mentor/ M
entee, Technical session delivery, Operational
‘step up’, Project Debriefs/Lessons, Over-run negotiations,
Laboratory test calibrations, Environmental Impact Studies
Lead mid-size projects, M
etro & regional exposure, design, Influenc
ing, L
eadin
g Oth
ers,
Man
agin
g cl
ient
relationships, Rep
ort/pr
opos
als w
riting
, Man
agin
g Bu
dget
s,
Risk assessm
ent /m
anag
emen
t, Site
inve
stig
atio
ns, S
tatis
tical
Specialised Disc
ipline
know
ledge
, Com
plex
analysis, Knowled
ge of
legis
lation
s/sta
ndar
ds, E
xten
ding
net
wor
ks
Con
tinui
ng P
rofe
ssion
al Dev
elo
pmen
t (CPD)
Prof
essio
nal A
ssoc
iation
(s)
PhD,
Mas
ters
Environment Auditor, EPA Approved Support Expert
Design Manager, Major Project M
anager,
Project Director, Service Line Leader, Principal Scientist,
Lead major projects, M
anage multiple jobs, International exposure,
Com
plex job reviews, Mentor, Bid teams, Technical
conferences/presentations, Pro bono, Contract management, PI Alert/Claim
Managem
ent, NATA Signatory- CM
T Laboratory, Environment due diligence
Contract Advice, Distinct
ive te
chnic
al kn
owled
ge, M
ulti-d
iscip
linar
y aw
aren
ess,
Leading Others, Influenc
ing, P
ropos
al de
velop
men
t, Re
med
iatio
n te
chni
ques
, Risk
assessment/managem
ent, S
tatist
ical a
nalys
is, K
nowl
edge
of le
gisla
tions
/sta
ndar
ds,
Strategic client i
nfluen
cing,
Scop
e man
agem
ent,
Leve
ragi
ng n
etw
orks
Con
tinui
ng P
rofe
ssio
nal D
evelo
pmen
t (CPD)
Prof
essio
nal A
ssoc
iation
(s)
PhD,
Mas
ters
Regional Service Line Leader
Regional Technical Services Leader
Global projects, Board presentations, External speaking,
Industry bodies & comm
ittees, Alliances, Project accountability, TSLG,
Technical investigations
Strategic
focus,
Influe
ncing
, Nat
iona
l/ gl
obal
exp
ert,
Succession plan
ning, L
eadin
g Oth
ers,
Kno
wle
dge
trans
fer,
Faci
litat
ed
collaboration,
Multi-d
iscip
line
inte
grat
ion,
Gov
erna
nce
*Other examples of streams within the Technical & Design pathways are also in development and will be available in April 2015.
Some popular Science technical careers include environmental, spatial, and GIS disciplines.
Qualifications/Training
Most people commence with an undergraduate degree in a science-related discipline. This is often supplemented by a post graduate qualification and/or professional accreditation. Ongoing technical training sourced by the GHD Business School or external providers will then assist you in enhancing your specialist knowledge and skills.
Capabilities
Through a mix of on the job experiences, coaching, and formal learning, you would be expected to develop key capabilities in areas such as statistical analysis, sampling methodology, risk assessment, and knowing about legislation and standards.
Valuable Experiences
These are experiences that broaden your knowledge and provide you with additional challenges. Experiences that are beneficial include working in a different location, delivering conference papers, serving on internal or external committees, participating in partnerships and alliances, and relieving in more senior roles.
Roles
Some typical roles in the Science stream include Environmental Scientist, Senior Hydrologist, Ecologist, Geo/Spatial Analyst, and Spatial Sciences Manager, along with Job Manager, Project Director, and Service Line Co-ordinator responsibilities.
Changing Pathways
If you wish to move into an Operational Management or Business Development pathway, there are capabilities and experiences you should start to develop in order to do that.
Scientist
10
Technical and Design Career Pathway – Design stream*
Qua
lifica
tions
/ Tr
aini
ng /
Accr
ed
itatio
n
Roles
Level
Graduate / Trainee
Designer
Senior Principal
Professional
Principal
Senior Associate / Associate
Reg
ister
ed A
rch
itect
Mas
ters
and
D
egree
Dip
lom
a fo
r Arch
itects
Deg
ree
/Dipl
oma f
or
Desig
ne
rs
Project Architect, Architect, Documentation
Lead, Project Landscape Architect,
Landscape Architect, Project
Interior designer, Job Manager
SL Coordinator, Design
Team M
ember
Ext. pres prep, Research in design,
Inter-office secondments
Design Reviews
Project Success
Contract docum
entation prep, SID reviewsResearch,
Tech
Risk
Mgm
t, B
us
Framew
ork K
now
ledg
e,
documenta
tion,
Des
ign
BD, Pitc
h
Acu
men, A
dapt
ing
Mas
ters
and
Gra
duate
Diploma
Regi
ster
ed A
rchite
ctMajor Project Leader
Design Manager
Team Leader, BIM M
anager
Bid Leader
Review
s, Design Presentations, Contract
Docum
entation Lead, Nat / Int Experience
Actively influence design quality during construction
On-site superintendent, Project
Knowledge, Lea
ding D
esign
, Des
ign
Con
tent
,
Specialist sec
tor kn
owled
ge, R
isk M
anag
emen
t,
Managing Client R
elatio
nship
s, Bu
sines
s Ac
umen
Design I
nflue
nce,
Cons
truct
ion
Regi
ster
ed A
rchite
ct
(or d
iscip
line e
quiva
lent)
Ong
oing
CPD
/ m
embe
r of in
stitut
e of a
rchitec
ts
SLL
Sector Leader, Service Group M
anager
Project Director, Design Leader
Com
plex negotiations and dispute resolution, Design
Conference Speaker, Strategic Project Work, Award Panels,
National or International Experience, Experience in procurement
and contracts , Strategically identifying new markets and clients
Complex Projec
t Man
agem
ent,
Desig
n pu
blic
atio
n
Author, Projec
t D
ocum
enta
tion,
Risk
and
com
plia
nce
managem
en
t, Pro
ject L
ead,
Stra
tegi
c C
lient
,
Management/Influ
encin
g, Bra
nd B
uildi
ng, B
usin
ess
Dev
elop
men
t
Regi
ster
ed A
rchit
ect
Ong
oing
CPD
/ m
embe
r of i
nstit
ute
of a
rchit
ects
(or disc
ipline equivalent)
Major Bid Leader
Major Client CRM
Market Leader
Project Sponsor
Expert Witness Advice, Design Jury Participation
Design review
panel member
Project Turnaround
Complex Projec
t Man
agem
ent,
Disc
iplin
e Ed
ucat
ion,
Strategic Business
Develo
pmen
t, Bu
ildin
g De
sign
Bra
nd, D
esig
n Q
ualit
y
Improvement, Busin
ess P
lannin
g, S
ucce
ssio
n Pl
anni
ng &
Tal
ent M
gt,
Subject m
atter
expe
rtise
, Risk
Man
agem
ent
The Design stream encompasses disciplines such as architecture, interior design, and landscape architecture/urban design.
*Other examples of streams within the Technical & Design pathways are also in development and will be available in April 2015.
Qualifications/Training
Initial qualifications may vary and include a degree or diploma in design, urban design, architecture, landscape architecture, horticulture, or related discipline. You may also benefit from post graduate qualifications and professional accreditations. Continuing professional development courses in design may be sourced through the GHD Business School or external providers to further develop your skills and knowledge.
Capabilities
Key design capabilities you might develop over time include leading and influencing design, construction knowledge, project management, and business development.
Valuable Experiences
Some valuable experiences to progress your design career include speaking at conferences, complex negotiations, or being part of a design review panel.
Roles
Roles in the Design stream include Interior Designer, Urban Designer, Architect, Landscape Architect, Design Team Leader and BIM Manager.
Changing Pathways
From the Design stream you may want to move into an Operational Management, or Business Development pathway. There are capabilities and experiences you should start to develop in order to do that.
Designer
11
Business Services Career Pathway*
Qua
lifica
tions
/ Tr
aini
ng /
Accr
ed
itatio
n
Roles
Level
Co-
ordinator
Business Servic
es
Executive
Analyst
Advisor
Manager
Degr
eeD
iplo
ma/
Certifi
cate
Analyst, Officer
Admin Co-ordinator
Comms Co-ordinator
Business liaison
projects
Small Projects
Input to large
Meeting/event co-ordination
Communica
tion
skills
Workl
oad
plan
ning
Data an
alysi
s
Apply tec
hnol
ogy
Gra
duat
e Dipl
oma
Degr
ee
Prof
essio
nal A
ccred
itatio
n
Team Leader
Advisor, Consultant
Business Partner, Innovation Job Manager
Case M
anagement
Business Secondment
Policy Development, Acting manager
Corporate project
Proj
ect M
anag
emen
t
Change Advo
cacy
, App
ly te
chno
logy
Influencin
g, Sp
ecial
ist k
now
ledg
e
Bus
iness
Acu
men
MBA
, Mas
ters
Gra
duat
e Dipl
oma
Indu
stry
mem
bersh
ips HSE Manager, Legal Counsel
IS Manager, Comms Mgr, Innovation Proj. D
irector,
People Manager, Risk Manager, Q
uality Manager
Finance Manager, Financial Controller
Strategy development/ execution,
Leadership team participation, People Management,
Due diligence, M
entoring, Integration, Executive presentations,
Restructuring, Business Planning, Resource Planning
Chang
e Lea
ders
hip
Business
Acu
men, S
ucce
ssio
n /T
alen
t Mgm
t
Apply Tech
nolog
y, Org
anisa
tiona
l Dev
elop
men
t,
Specialist knowled
ge, F
acilit
ation
, Ana
lytics
, Pro
duct
Dev
elop
men
t
Exec
utive
cou
rses
Indu
stry
mem
bersh
ips
Mas
ters
MBA
,
Company Secretary, Legal Counsel
Chief Information Officer, Group Manager - Innovation, H
SE
Chief Financial Officer
General Manager
Global P
roject, Board Presentations/Interactions, External Speaking,
Integrations, International/regional roles, Change leadership, People
leadership, Operational m
anagement, New business venture
Strategic focus,
Busine
ss A
cum
en, O
rgan
isat
ion
trans
form
atio
n,
Leading Othe
rs, C
omm
ercia
lisat
ion,
Influ
enci
ng,
Succession/Ta
lent M
gmt,
Leve
ragi
ng te
chno
logy
, Gov
erna
nce
*Examples of specific Business Services pathways are being developed and will be available in April 2015.
GHD has key Business Services functions in Finance, Information Services, People, Innovation, HSE, and Operational/Administrative Support that provide rewarding careers in these specialist areas.
Qualifications/Training
Depending on the role and functional area, a tertiary or vocational qualification in the related discipline is usually required. Often post graduate qualifications and accreditations are desirable for more senior level roles. Continuing professional development training run by external industry bodies and sourced by the GHD Business School will then assist you in maintaining your specialist knowledge.
Capabilities
There are varied capabilities you would be expected to demonstrate at each career level depending on your discipline. These include business acumen, project management, sound interpersonal skills, data analysis and reporting.
Valuable Experiences
You can really develop in a Business Services function by gaining a range of different experiences that enable you to add value to the business and provide sound advice and solutions. These will range from experiencing the same type of role but in a different Operating Centre or taking on special projects critical to the business that will expand your experience and technical depth.
Roles
Roles in a Business Services pathway might include Manager, Analyst, Business Partner, and Administration Coordinator.
Changing Pathways
Depending on your qualifications and experience, there may be options to move into other pathways or Business Services streams. There are capabilities and experiences you should start to develop in order to do that.
12
Business Development & Marketing Career Pathway
With our focus on being client-service led, GHD’s Business Development & Marketing pathways offer some new and exciting career options.
Qualifications/Training
A range of tertiary or vocational qualifications may be applicable for BD & Marketing roles. These may be in a technical discipline, or in business/marketing. Post graduate qualifications like an MBA are also worth considering for more senior roles as well as ongoing training.
Capabilities
Key capabilities to develop are strong interpersonal skills mixed with technical / specialist knowledge.
Note in the diagram, business acumen, relationship management, creating value for clients, and proposal development are also important.
Valuable Experiences
Valuable experiences to gather include roles which offer exposure to client events, joint venture partnerships, major pursuits, and contract negotiations.
Roles
Roles in a BD/Marketing pathway include Client Relationship Manager, Business Development Manager, OC Market Leader, Marketing Coordinator, and Communications Manager.
Changing Pathways
Depending on your qualifications and experience, there may be options to move into or return to a Technical, Operational Management or Business Services pathway. There are capabilities and experiences you should start to develop in order to do that.
Qua
lifica
tions
/ Tr
aini
ng /
Accr
ed
itatio
n
Roles
Level
Graduate / Trainee
Executive
Professional
Senior Professional
Principal Professional
Technical
BD/Marketin
g
Degr
eePr
ofes
siona
l
Asso
ciatio
n(s)
Bus
ines
s S
chool
cour
se
s
Team member, OC M
arketing
& Business Development
Coordinator,
Client Coordinator
Internal and external networks,
team, Tender / RFP
responses, Industry Associations,
Client engagement
Marketing collateral, Capture planning
focus, Indust
ry Kno
wled
ge, M
arke
ting,
Relationship M
anag
emen
t, St
rate
gic
Communica
tion
skills
,
Busin
ess A
cum
en,
Applying tec
hn
ology
, Sco
ping
& pr
opos
als
Asso
ciat
ion(
s), B
usine
ss Sch
ool co
urses
Gra
duat
e Di
plom
a, Pr
ofessi
onal
Mas
ters
, MBA
, Mas
ters i
n Mark
eting
Relationship Manager
presentations, Client events, Business Planning, Secondments,
Contract negotiations, Proposal / project debriefs, Secure variations,
Marketing & sales strategy, Internal & external communications
Large multi-disciplinary bid, JV partnerships, External Clien
t Valu
e Crea
tion,
Rela
tions
hip
Management, S
trateg
ic fo
cus,
Indu
stry
Kno
wle
dge,
Marketing, Applyin
g tec
hnolo
gy, S
copi
ng &
Pro
posa
ls
Business Acu
men, C
omm
unic
atio
n sk
ills,
Busin
ess S
choo
l cou
rses
Prof
essio
nal A
ssoc
iation
(s)
Mas
ters
, MBA
, Mas
ters i
n M
arketi
ng
SGM
Lead Relationship Manager
OC Marketing & Business Development M
anager
OC Market Leader, OC Market Leader – sector specific
JV partnerships, Major pursuits, Senior level client
meetings, C
apture planning, Complex commercial
solutions, Marketing/sales strategies, Business planning,
Internal/ external commsBusiness
Acumen
, Com
mun
icatio
n sk
ills, C
lient
Val
ue
Creation, Relations
hip
Man
agem
ent,
Stra
tegi
c fo
cus,
Indu
stry
Knowledge
, Mark
eting
, Lev
erag
ing
tech
nolo
gy,
Scopin
g & P
ropo
sals
Exec
utive
cou
rses
Prof
essio
nal A
ssoc
iation
(s)
Mas
ters
, MBA
, Mas
ters
in M
arketi
ng
Corporate Marketing and Business Development M
anager
Regional Market Leader
General Manager
Strategy development, M
ajor pursuits
Senior exec relationships
Com
municating vision & priorities
Business Acumen, C
ommunica
tion
Skills
, Lea
ding
Oth
ers,
Clie
nt V
alue
Creation, Relatio
nship M
anag
emen
t, St
rate
gic
focu
s, In
dust
ry K
now
ledg
e,
Advanced marketin
g/sales
skills
, Lev
erag
ing
tech
nolo
gy, S
copi
ng &
pro
posa
lsBD/Marketin
g
13
Operational Management Career Pathway
GHD’s Operational Management career pathway offers opportunities to lead small and large teams, develop strategy, and manage the commercial performance of our business at both the local and regional levels.
Qualifications/Training
Qualifications may be varied in this pathway, usually an undergraduate technical degree. This may be supplemented by a post graduate business qualification and training in management and leadership.
Capabilities
Development of GHD’s leadership capabilities is important in the Operational Management pathway. This incorporates setting direction, managing, and personal development at increasingly more complex levels as you move from Service Group, OC, to regional based and global roles.
Valuable Experiences
Refer to the diagram for examples of experiences that would be valuable, such as opportunities to lead people, manage organisational change or a new initiative, have profit and loss accountability, and roles which offer regional or international experience.
Roles
Operational Management roles currently include Team Leader, Service Group Manager, Operations Manager, Operating Centre Manager, and General Manager.
Changing Pathways
From an Operational Management Pathway you may choose to return to a more technical client facing role, or a BD/Marketing role. There are capabilities and experiences you should start to develop in order to do that.
Qua
lifica
tions
/ Tr
aini
ng /
Accr
ed
itatio
n
Roles
Level
Graduate / Trainee
Operational
Executive
Professional
Senior Professional
Principal Professional
TechnicalBD/Marketing
Degr
eeB
usin
ess S
chool
Cou
rses
Team M
ember
Graduate
Project Management
Management
Technical Contribution
Client Relationship
Secondment/Site
Worki
ng w
ith P
eopl
e,
Adapting, Deli
verin
g Re
sults
,
Making, B
usine
ss A
cum
en,
Effective
Dec
isio
n
Self-Devel
opment,
Pers
onal
Cou
rage
Busin
ess S
choo
l Cou
rses
Busin
ess
Degr
ee, G
radua
te Diploma
Office Manager
Team Leader
Developm
ent, Technical Leadership, Operational Mgt,
People Leadership, Complex Project Mgt, International /Regional
role, P&L Accountability, Emerging Market, Change Leadership
Client Relationship M
anagement, New Business Making, B
us
iness
Acu
men
, Ada
ptin
g,
Delivering
Result
s, W
orkin
g w
ith P
eopl
e
Influencing, Self-
Develo
pmen
t, Pe
rson
al C
oura
ge
Leading Othe
rs, E
ffect
ive D
ecis
ion
Busin
ess
Scho
ol M
anag
emen
t Cours
es
GHD
SGM
Pro
gram
s
Mas
ters
/MBA
or P
hD in
Man
agem
ent o
r Busi
ness
Service Line Leader
OC Business Services Manager, O
C M
arket Leader
Service Group Manager, Office Manager, O
perations Manager,
Client Relationship M
anagement, New Business Development,
Technical Leadership, Operational Management, People
Leadership, Com
plex Project Management, International/Regional role,
P&L Accountability, Emerging M
arket, Change Leadership
Leading
Othe
rs, S
trate
gic
Focu
s,
Effective Deci
sion M
aking
, Bus
iness
Acu
men
, Ada
ptin
g,
Delivering Res
ults,
Workin
g wi
th P
eopl
e, In
fluen
cing
,
Self-Dev
elopm
ent, P
erso
nal C
oura
ge
Bus
ines
s Sc
hool
Man
agem
ent C
ourse
s
Exec
utive
Edu
catio
n
Mas
ters
/MBA
Corporate Business Services Manager
Regional Market Leader, Operating Centre M
anager
Regional Technical Services Leader
General Manager
Client R
elationship Managem
ent, New Business Development,
Technical Leadership, Operational M
anagement, People Leadership,
Com
plex Project M
anagement, International/Regional role, P&L Accountability,
Emerging M
arket, Change Leadership
Lead
ing O
ther
s, St
rate
gic
Focu
s
Effective Dec
isio
n Mak
ing, B
usin
ess
Acum
en, A
dapt
ing
Deliverin
g Res
ults,
Wor
king
with
Peo
ple,
Influ
enci
ng
Self-D
evelo
pmen
t, Pe
rson
al C
oura
ge
Operational Manage
men
t
14
15
What Next?
What Next?Now that you’ve reviewed the material, have a conversation with your manager, either during your Performance Review Discussion, or at any time you’d like to discuss options.
Refer also to the detailed descriptors which accompany each pathway option and other supporting tools. These are available on the Career Pathways web portal (coming April 2015).
16