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Marion Freijsen PayCargo International May 7 th 2019 Cargo the C in e-Commerce

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Page 1: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

Marion FreijsenPayCargo International

May 7th 2019

Cargo –the C in e-Commerce

Page 2: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

EcommerceHow will it affect Air Cargo?

Page 3: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

* Data from The Global Ecommerce Playbook

Introduction

Global e-Commerce – a rapidly growing market:

• 276.9% increase in worldwide ecommerce

• 2020: global market predicted to be US$ 4.2 trillion

• 2021: global marketing predicted to be close to US$ 5 trillion*

There are huge amounts of money at stake…

Page 4: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

10 largest ecommerce markets in 2019 By billions of USD

China$740

U.S.$561

Canada$44

UK$93

Germany$77

France$55

Russia$19

South Korea$69

Japan$87

Brazil$16

Data via Statisca

Page 5: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

E-commerce B2C

Page 6: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

The landscape froma Cargo perspective

Page 7: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

How great would it be….

Data Data

Data optimisation• Customer centric

• Faster customer check-out next time

Plug-in

Page 8: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

It is NOT a straightforward process in the Cargo Space

E-Commerce

Page 9: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

As the market evolves, there are a number of key trends*

Customer expects seamless

omnichannel journey

Commerce Business Models continue to evolve

Data driven

Mobile (smartphone + tablet) has eclipsed desktop traffic

Bought on-line, picked up in-store in the last 30 days

Online retail will be transacting on marketplaces by 2020

Received a subscription box in the last month Millenials (18-29)

Of businesses are using AI in one or more commerce application or service

Of leaders stated that analytics have significantly improved competitive position

54%

32%

40%

25%

75%

58%

* Source Adobe Systems

Page 10: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

As the market evolves, there are a number of key trends that are

Customer expects seamless

omnichannel journey

Commerce Business Models continue to evolve

Data driven

Mobile (smartphone + tablet) has eclipsed desktop traffic

Bought on-line, picked up in-store in the last 30 days

Online retail will be transacting on marketplaces by 2020

Received a subscription box in the last month Millenials (18-29)

Of businesses are using AI in one or more commerce application or service

Of leaders stated that analytics have significantly improved competitive position

54%

32%

40%

25%

75%

58%

Cargo

Page 11: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

“It’s almost impossible for a company to call it correctly every time. What matters, though, when you have been taken by surprise or something negative occurs, is what you do next…”

~ Rita McGrath

Digital transformation requires continuous monitoringto adapt, innovate and create new advantages

SystematicApproach toinnovation

Page 12: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

Biggest

Disruption

to the industry

• Companies like Alibaba and Amazon are investing heavily in systems and even airplanes themselves.

• They own the entire chain

• Each purchase delivers DATA with which they can finetune offerings and logistics

• Amazon gaining ground and threatening the traditional cargo models.

Page 13: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

Taking

Action

What can you do as an industry to prevent others taking over the

space?

Page 14: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

Current position

Strengths:

• You know Cargo better then any one out there

• Handling of goods is in your DNA

• Dangerous goods

• Complicated shipments

• Global networks and pathways

Weaknesses:

• You do not OWN the customer

• Data is not fully utilised

• Data is fragmented across multiple parties

Page 15: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

What’s next

• You have to become more DATA DRIVEN

• You have to become more CUSTOMER CENTRIC

• You have to take a hard look at all our processes & procedures

And we here at PayCargo can help you….

Page 16: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

PayCargo: where does it fit

• Accelerate release of goods

• Financial data available to all parties

• Integration between your financial systems

• New innovative solution – working towards blockchain

• Allowing you to be faster & more efficient

Page 17: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

FreightForwarder

Handler

Consumer

Airline

Freight & Data Flow

Page 18: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

• Let’s become inspired by the super integrators

• Let’s really learn why they are successful and what we cando to think out of the box ourselves

• Let’s become visible

We have to ADAPT to survive

Page 19: Cargo the C in e-Commerce · Global e-Commerce –a rapidly growing ... E-commerce B2C. ... to adapt, innovate and create new advantages Systematic Approach to innovation. Biggest

Marion Freijsen

PayCargo Europe BV

Contact: [email protected]

Please come and see usat booth #10