carls jr job opportunity
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7/27/2019 Carls Jr Job Opportunity
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August 2, 2013
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INTERNAL CAREER OPPORTUNITIESOurpeople are the real advantage CKE enjoys over our competitors.
With the best people come the best products and service. Our people are at the"heart" of our company and our success.
All open positions will be posted internally for a minimum of five business days.
Outside recruiting may commence with internal postings.
Ensure that you meet the qualifications listed for the position of interest.
Process for submitting internal application:
Interested employees may apply by completing the attached internal jobapplication (also available on the intranet http://ckeanaweb/ ).
You must be in your current position or department for at least 1 year beforerequesting a transfer (At the discretion of the EVP, exceptions may apply to
restaurant employees)
Your current supervisor must sign the application, acknowledging your request.
Employees performance meets established work standards in the department. Current supervisor must obtain additional signature of approval from VP Level
(Corporate) or EVP Level (Operations)
A representative of the Human Resource Department will contact you regarding your
interest in the open position; an interview will be arranged between qualified
applicants and the hiring manager.
http://ckeanaweb/http://ckeanaweb/ -
7/27/2019 Carls Jr Job Opportunity
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The following job summaries are a general overview of responsibilities, essential functions, requirements, and other duties as assigned
Department: R & M
Title: Combo Tech Lead
Reports to: Regional Facilities Manager
Location: Sacramento, CA Region 3
Available Date: 8/2/13
Summary: The Combo Tech Lead is responsible for the preventive maintenance, repair services, and
parts for commercial cooking, refrigeration, beverage, POS and other kitchen equipment.
This position will also perform carpentry and maintenance of architectural structures andgrounds for restaurants locations as directed by the Regional Facilities Manager.
ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Provides leadership, training, and direction to Combo Tech Associate, I and II staff asneeded
Ability to determine root cause through troubleshooting systems, provides preventativemaintenance programs and repair services on restaurant equipment, refrigeration
equipment and building systems including but not limited to HVAC and electrical
systems
Ensures service order requests are responded to in a timely manner by dispatching theCombo Techs and vendors
Detects, documents, reports and resolves complex equipment issues resulting fromdefective materials and unusual conditions
Performs repairs to the facility including but not limited to carpentry, welding, patchingof walls, ceramic tile replacement/ installation, doors and hardware, painting, etc
Ability to coordinate and perform installs cooking, HVAC, refrigeration and electricalequipment
Effectively and safely operates standard maintenance tools such as power tools, basichand tools and basic electrical testing equipment
Maintains spare parts inventory in Company vehicle, restocking inventory and orderingof parts
Proper handling of company issued credit cards and Company vehicle Partners with service vendors in gathering information, reporting unusual issues and
problem resolution
Exercises resources to control costs, enhance efficiencies and meet commitments Other duties as assigned in response to changing business conditions and/or
requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
Approximately five (5) years experience in the HVAC/R, electrical and facilitiesmaintenance is required: Preferably within the food/restaurant industry
College level courses in air conditioning/refrigeration, electrical and electronicspreferred
Current EPA Freon handling Type II or above certification Must be able to pass a credit check Valid Drivers License and driving record in good standing is required Advanced knowledge of the following maintenance specialties/trades - HVAC/R,
restaurant equipment, basic plumbing, building maintenance, troubleshooting and
repair
Advanced knowledge of electrical, carpentry and preventative maintenance programs Ability to read and interpret blueprints, diagrams and equipment specifications Must be able to work on an on call basis approximately one week per month nights,
weekends and holidays
Experience in the proper handling of various chemicals (HAZMAT) Demonstrated ability to plan and prioritize tasks in a self-directed work environment
and maintain high levels of productivity without direct supervision
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The following job summaries are a general overview of responsibilities, essential functions, requirements, and other duties as assigned
Department: R & M
Title: Combo Tech l
Reports to: Manager, Regional Facilities
Location: Orange County, CA Region 4
Available Date: 8/2/13
Summary: The Combo Tech I is responsible for following the preventive maintenance program, repair
services and parts for commercial cooking, refrigeration, beverage and other kitchen
equipment. This role will perform minor carpentry and maintenance of architecturalstructures and grounds for restaurant locations as directed by the Combo Tech Lead and
Regional Facilities Manager.
ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Schedules repairs and follows preventative maintenance programs on restaurantequipment, refrigeration equipment, Point-of-Sale (POS) and building systems including
but not limited to HVAC and electrical systems
Provides thorough troubleshooting remotely in attempt to resolve minor equipmentissues
Performs minor repairs to the facility including but not limited to minor carpentry,patching of walls, ceramic tile replacement/ installation, doors and hardware, painting,
etc without direct supervision
Effectively and safely operates standard maintenance tools such as power tools, basichand tools and basic electrical testing equipment
Detects, repairs, documents clear concise activity and reports on improper faultyequipment
Responds to service order requests in a timely manner Responsible for completing work order and/or department forms and invoicing Maintains spare parts inventory in Company vehicle, restocking inventory and ordering
of parts
Proper handling of company issued credit cards and Company vehicle Assists restaurant staff in developing proper safety techniques when operating
restaurant equipment Maintains work area and equipment in a clean and orderly condition Other duties as assigned in response to changing business conditions and/or
requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
Approximately six (6) months to (3) three years experience in the HVAC/R, electrical,and facilities maintenance is required: Preferably within the food/restaurant industry
College level courses in air conditioning/refrigeration, electrical and electronicspreferred
Current EPA Freon handling Type II or above certification Must be able to pass a credit check Valid Drivers License and driving record in good standing is required Working knowledge of the following maintenance specialties/trades - HVAC/R,
restaurant equipment, basic plumbing, building maintenance, troubleshooting, and
repair
Working knowledge of electrical, plumbing, carpentry and preventative maintenanceprograms
Ability to read and interpret blueprints, diagrams and equipment specifications Must be able to work on an on call basis approximately one week per month nights,
weekends and holidays
Experience in the proper handling of various chemicals (HAZMAT) Demonstrated ability to plan and prioritize tasks in a self-directed work environment
and maintain high levels of productivity without direct supervision
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The following job summaries are a general overview of responsibilities, essential functions, requirements, and other duties as assigned
Department: R & M
Title: Combo Tech Associate
Reports to: Manager, Regional Facilities
Location: Utah - Region 10
Available Date: 8/2/13
Summary: The Combo Tech Associate is responsible for following the preventive maintenance
program, repair services and parts for commercial cooking, refrigeration, beverage and
other kitchen equipment. This role will assist in the minor carpentry and maintenance ofarchitectural structures and grounds for restaurant locations as directed by the Combo Tech
Lead and Regional Facilities Manager.
ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Assists with schedules, repairs and follows preventative maintenance programs onrestaurant equipment, refrigeration equipment, Point-of-Sale (POS) and building
systems including but not limited to HVAC and electrical systems
Provides thorough troubleshooting remotely in attempt to resolve minor equipmentissues
Assists with minor repairs to the facility including but not limited to minor carpentry,patching of walls, ceramic tile replacement/ installation, doors and hardware, painting,
etc without direct supervision
Effectively and safely operates standard maintenance tools such as power tools, basichand tools and basic electrical testing equipment
Detects, repairs, documents clear concise activity and reports on improper faultyequipment
Responds to service order requests in a timely manner Responsible for completing work order and/or department forms and invoicing Maintains spare parts inventory in Company vehicle, restocking inventory and ordering
of parts
Proper handling of company issued credit cards and Company vehicle Assists restaurant staff in developing proper safety techniques when operating
restaurant equipment Maintains work area and equipment in a clean and orderly condition Other duties as assigned in response to changing business conditions and/or
requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
Approximately zero to six (6) months experience in the HVAC/R, electrical and facilitiesmaintenance is required: Preferably within the food/restaurant industry
College level courses in air conditioning/refrigeration, electrical and electronicspreferred
Current EPA Freon handling Type II or above certification Must be able to pass a credit check Valid Drivers License and driving record in good standing is required Working knowledge of the following maintenance specialties/trades - HVAC/R,
restaurant equipment, basic plumbing, building maintenance, troubleshooting and
repair
Basic knowledge of electrical, plumbing, carpentry and preventative maintenanceprograms
Ability to read and interpret blueprints, diagrams and equipment specifications Must be able to work on an on call basis approximately one week per month nights,
weekends and holidays
Experience in the proper handling of various chemicals (HAZMAT) Demonstrated ability to plan and prioritize tasks in a self-directed work environment
and maintain high levels of productivity without direct supervision
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The following job summaries are a general overview of responsibilities, essential functions, requirements, and other duties as assigned
Department: Training & Development
Title: Centralized Training Manager
Reports to: Sr. Training Manager
Location: Houston, TX
Available Date: 8/2/13
Summary: The Centralized Training Manager is responsible for training new Company and franchise
restaurant management staff on restaurant operations procedures, policies and operational
standards (The General Manager Training Program). This position travels to San Antonio,Austin and/or Dallas as needed to ensure trainees successfully complete the GM Training
Program and guidelines.
ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Partners with the CMT (Certified Management Trainer) in providing the best trainingenvironment and experience for each GMT (General Manager Trainee) and/or GMIT
(General Manager in Training)
Ensures the restaurant training facility (Certified Training Restaurant) exemplifies thehighest standards and quality of restaurant operations and maintains CMT certification
annually
Manages the training materials for all GMTs/GMITs during the training process
Tracks the training progression of all GM Trainees, provides periodic reports and otherrequired training documentation to the Regional Training Manager
Participates in and supports new restaurant openings and new product rollouts Supports regional training initiatives during times when no GM Trainees are in the
restaurants (i.e. during class weeks)
Assists with regional workshops and other training activities Participates and attends scheduled General Managers' meetings in the region, to report
on training activities
Participates in Company meetings, webinars and conference calls Attends seminars and other educational resources to remain current Other duties and/or special projects as assigned in response to changing business
conditions and/or requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
Approximately five (5) to (7) years of any combination of experience and/or education,that demonstrates a commanding knowledge in training & development, restaurant
operations preferably in a General Manager role
Previous training and operations experience Strong restaurant operational and technical knowledge Ability to travel as business dictates, regional travel required Develops and maintains an intimate understanding of business operations Outstanding interpersonal relationship building and employee coaching skills Excellent written and verbal communication skills, ability to communicate effectively
with all levels of management both internally and externally Demonstrated ability to effectively plan and deliver oral and written communications Must have excellent planning, prioritizing, organizational and problem solving skills Strong work ethic; commitment to seeing duties completed at a high standard of quality Flexibility to handle multiple projects simultaneously and accommodate shifting
business priorities
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The following job summaries are a general overview of responsibilities, essential functions, requirements, and other duties as assigned
Department: Training & Development
Title: Regional Training Manager (2 Openings)
Reports to: VP, Training & Development
Location: Dallas, TX - Region 8 & Utah - Region 10
Available Date: 8/2/13
Summary: The Regional Training Manager is responsible for providing all restaurant training,
development and education services within their assigned region.
ESSENTIAL FUNCTIONSMay perform any or all of the following duties:
Partners with Vice Presidents, Operations (VPOs), Regional District Operations (RDOs)and District Managers (DMs) to determine training needs
Analyzes operational and developmental opportunities, develops strategic regionalsolutions that support our field operations
Designs training strategy plans that meet established timelines and budget parameters Conducts training, development and education sessions, evaluates their effectiveness
and provides training materials and feedback to the appropriate departments and/or
individuals
Identifies and implements process improvement capabilities to drive business results
Performs the 12 week Basic Management training process for newly hired managers Establishes Company training restaurants locations within region and continuously
monitors measures to achieve processes, quality standards and commitments
Plans, directs, and coordinates the training of new product rollouts within the region Other duties as assigned or requestedPOSITION QUALIFICATIONS/CORE COMPETENCIES
Approximately three (3) to five (5) years experience in a General Manager or multi-unitsupervisory role
Field training experience in retail/restaurant organization preferred Must be able to pass a credit check Valid Drivers License and driving record in good standing is required Outstanding interpersonal relationship building and employee coaching skills Excellent written and verbal communication skills, ability to communicate effectively
with all levels of management both inside and outside of the company
Flexibility to handle multiple projects simultaneously and accommodates shiftingbusiness priorities
Strong work ethic; commitment to seeing duties completed at a high standard of quality Proficient in all Microsoft Office programs including Word, PowerPoint and Excel Excellent presentation skills required Must be able to work as a team and independently
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7/27/2019 Carls Jr Job Opportunity
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The following job summaries are a general overview of responsibilities, essential functions, requirements, and other duties as assigned
Department: Corporate Human Resources
Title: Receptionist
Reports to: Corporate Human Resource Manager
Location: Carpinteria, CA
Available Date: 8/2/13
Summary: The Receptionist is responsible for operating a multi-line telephone system to answer
incoming calls and directs callers to appropriate employee(s). Greets employees and
visitors entering the front lobby.ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Answers incoming telephone calls, determines purpose of callers, and forwards calls toappropriate employee(s) or department
Transfers calls to an employees voice mailbox when the employee is unavailable Takes and delivers messages when appropriate employee(s) are unavailable as needed May retrieves messages from general voice mail box and forwards to appropriate
employee(s)
Answers questions about company and provides callers with address, directions andother information
Greets and monitors on-site visitors, determines nature of business and announcesvisitors to appropriate employee
Monitors visitor access and issues visitor passes as needed Updates corporate phone directory regularly May assists with other related clerical duties such as filing and collating as assigned Other duties and/or special projects as assigned in response to changing business
conditions and/or requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
Approximately 6 months to 1 year of experience working within an corporate officeenvironment or front lobby
Experience with Multi-Line or Switchboard operation, preferred Flexibility to handle multiple call simultaneously and fluctuating foot traffic Basic knowledge of Microsoft Office Excel and Word Excellent written and verbal communication skills, ability to communicate effectively
with all levels of management both internally and externally
Excellent customer service skills, ability to establish strong working relationships withinternal and external partners.
Ability to work independently
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7/27/2019 Carls Jr Job Opportunity
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The following job summaries are a general overview of responsibilities, essential functions, requirements, and other duties as assigned
Department: Corporate Real Estate
Title: Lease Accounting A/R Specialist
Reports to: Lease Accounting Supervisor
Location: Anaheim, CA
Available Date: 8/2/13
Summary: The Lease Accounting A/R Specialist is responsible for tracking receivable billing, invoicing,
day-to-day processing, billing of franchise, third-party and sublease-related properties.
ESSENTIAL FUNCTIONSMay perform any or all of the following duties:
Processes and bills of franchise, third-party and sublease-related accounts; processes alllease-related receivables including base rent, percentage rent and CAM
Audits current property base rent receivable roll report against previous month-endreport
Data entry of base rent and CAM receivables into SLIM for PeopleSoft upload Enters supplemental obligations from CAM various receivable reports Inputs the percentage rent receivable amounts into SLIM Payment History from the
Percentage Rental Statements
Prepares a CSV (Comma Separated Value) for monthly post to the public drive Researches rent tax on supplemental obligations for Florida and Arizona Develops and distributes rental increase notices Other duties as assignedPOSITION QUALIFICATIONS/CORE COMPETENCIES
Approximately one to two years experience working in an accounting role in commercialproperty management environment preferred
Excellent written and verbal communication skills, ability to communicate effectivelywith all levels of management both inside and outside of the company
Strong work ethic; commitment to seeing duties completed at a high standard of quality Basic knowledge in Real Estate Principles and Business Accounting Working knowledge of Microsoft Office Suite, Google, and PeopleSoft, or experience
working with similar accounting systems Strong organizational and prioritization skills; work load fluctuates daily, must be able to
prioritize projects
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The following job summaries are a general overview of responsibilities, essential functions, requirements, and other duties as assigned
Department: Treasury
Title: P Card Specialist
Reports to: P Card Manager
Location: Anaheim, CA
Available Date: 8/2/13
Summary: The P Card Specialist is responsible for maintaining over 600 individual and department
credit cards totaling over ten million in annual spending. Through employee education, the
P Card Specialist assists in significantly increasing the Company's income in the form ofrebates by promoting P Card spending throughout the Company.
ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Audits P Card statements for compliance with the companys policies and procedures(business meals, entertainment, etc)
Performs P Card administration duties ordering new cards, closing cards, adjustinglimits, dispute and/or fraud and declines
Resolves issues, drives compliance and provides assistance as needed to all cardholdersin the Company
Prepares weekly re-class for PeopleSoft journal entry upload and weekly payment (ACH -Automated Clearing House) for P Card processor
Completes checklists for new card issuance, cancellation of cards, limit adjustments,disputes and period-end procedures
Prepares supporting documents for quarterly SOX compliance review and annual boardof equalization audit, internal audit and external audit
Strong problem resolution, provides assistance and educates P Card holders Other duties as assignedPOSITION QUALIFICATIONS/CORE COMPETENCIES
Approximately two to three years of experience in an office support role Proficient in MS Word & Excel, PeopleSoft or similar GL system and Google Working knowledge of accounting principles; reconciliations and journal entries
Excellent written and verbal communication skills, ability to communicate effectivelywith all levels of management both internally and externally
Exhibits ability to handle multiple tasks/projects, at times for multiple departments withstrict deadlines
Strong work ethic, ensures proper handling of sensitive information, demonstrates ahigh level of confidentiality
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The following job summaries are a general overview of responsibilities, essential functions, requirements, and other duties as assigned
Department: Loss Prevention
Title: Communications Center Lead
Reports to: Asset Protection Manager
Location: Anaheim, CA
Available Date: 8/2/13
Summary: The Communications Center Lead is responsible for providing supervision and coordinating
day to day activities of the CKE Communications Center. Supports field partners and assists
in the development of best practice processes and procedures.ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Leads operations, ensures successful execution of standard protocols Provides planning, scheduling, leadership, guidance and support to staff, three
Communication Center Operators
Motivates and provides training to leverage strengths for positive impacts Provides recommendations and appropriate measures to improve performance of the
department
Possess the ability to operate and perform the following; alarm monitoring, alarmprogramming, digital video recorder programming, access control monitoring, access
control programming, document and process incident reports, process service requestand prepare service related invoices
Provides technical support and technical analysis; ability to provide thoroughtroubleshooting remotely in attempt to resolve minor equipment issues
Responds to alarms, monitor systems, conducts tests and performs updates Updates and maintains information within databases for incident reports, service,
invoicing, access control and various other logs; documentation and reporting of all
actions taking place is crucial, must be clear and concise
Prepares, analyzes and distributes reports by period, quarter and fiscal year Creates and prepares reports, gathering necessary data for reporting purposes Programming alarm, video and access control systems for proper operation and
efficiency
Must be technically savvy, complete understanding of how equipment operates andfamiliarity of various models, makes, and operation
Work load fluctuates daily, must be able to prioritize projects - understanding whatfactors necessary in order to effective handle tasks - must be able to multi-task, various
projects and requests simultaneously
Other duties as assignedPOSITION QUALIFICATIONS/CORE COMPETENCIES
Approximately two to three years experience in a leadership or supervisory role Three to five years experience in a communications or call center environment Strong Leadership skills, experience with skills development and coaching Excellent written and verbal communication skills, ability to communicate effectively
with all levels of management both inside and outside of the company Excellent customer service skills, ability to establish strong working relationships with
internal and external partners
Proficient in all Microsoft Office Suite and Google; working knowledge of Manitoupreferred
Must be able to work well under pressure Analyze complex variable situations and identify appropriate courses of action Strong work ethic, ensures proper handling of sensitive information, demonstrates a
high level of confidentiality
Demonstrates the ability to follow through with commitments Excellent accuracy and extreme attention to detail
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The following job summaries are a general overview of responsibilities, essential functions, requirements, and other duties as assigned
Department: Loss Prevention
Title: Communications Center Operator
Reports to: Communications Center Lead
Location: Anaheim, CA
Available Date: 8/2/13
Summary: The Communication Center Operator is responsible for monitoring systems and responding
to alarm signals for all company owned restaurants. The Operator provides technical
support, technical analysis and troubleshooting for all equipment.ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Operates and performs the following; alarm monitoring, alarm programming, digitalvideo recorder programming, access control monitoring, access control programming,
documents and processes incident reports
Conducts tests, performs updates, processes service requests and prepares servicerelated invoices
Updates and maintains information within databases for incident reports, service,invoicing, access control and various other logs; documentation and reporting of all
actions taking place is crucial, must be clear and concise
Prepares, analyzes and distributes reports by period, quarter and fiscal year
Programs alarm, video and access control systems for proper operation and efficiency Provides thorough troubleshooting remotely in attempt to resolve minor equipment
issues
Creates and prepares reports, gathering necessary data for reporting purposes Must be technically savvy, complete understanding of how equipment operates and
familiarity of various models, makes and operations
Work load fluctuates daily, must be able to prioritize projects, possesses a clearunderstanding what factors are necessary in order to effectively perform tasks
Must be able to multi-task, various projects and requests simultaneously Other duties as assignedPOSITION QUALIFICATIONS/CORE COMPETENCIES Approximately one (1) to two (2) years experience in a communications or call
center environment
Excellent written and verbal communication skills, ability to communicate effectivelywith all levels of management both inside and outside of the company
Excellent customer service skills, ability to establish strong working relationships withinternal and external partners
Proficient in all Microsoft Office Suite and Google; working knowledge of Manitoupreferred
Must be able to work well under pressure Strong work ethic, ensures proper handling of sensitive information, demonstrates a
high level of confidentiality
Demonstrates the ability to follow through with commitments Excellent accuracy and extreme attention to detail
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The following job summaries are a general overview of responsibilities, essential functions, requirements, and other duties as assigned
Department: Corporate Accounting
Title: Director, Corporate Accounting
Reports to: VP, Assistant Controller
Location: Anaheim, CA
Available Date: 8/2/13
Summary: The Director, Corporate Accounting is responsible for all aspects ofthe Companys
accounting period close process.
ESSENTIAL FUNCTIONSMay perform any or all of the following duties:
Strong Leadership skills; provides coaching, skills development, guidance and support tostaff; approximately four (4) employees
Coordinates accounting period closing process Directs period closing process for operating concepts and general accounting Manages corporate consolidation and internal financial reporting process Oversees balance sheet account reconciliation processes and income statement analysis Analyzes corporate general and administrative expense Prepares statement of cash flows Accounting for gift card program and marketing related efforts
Review of significant contracts for accounting-related considerations Participates in the identification, selection and implementation of appropriate
accounting policies, procedures and internal controls
Ensures that accounting policies and procedures and internal controls are consistentlyfollowed
Supports SOX 404 monitoring requirements Supports SEC reporting and other financial reporting Reviews analyses for management support Reviews general accounting analyses and schedules provided to external auditors Assists in the resolution of any potential audit and review findings Works on special projects and addresses business and financial ramifications of
significant and/or unusual transactions, as needed
Participates in company meetings, webinars and conference calls Attends seminars and other educational resources to remain current Other duties and/or special projects as assigned in response to changing business
conditions and/or requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
Approximately five (5) to seven (7) years of any combination of experience and/oreducation, that demonstrates a commanding knowledge in accounting, finance or
related field; Bachelors degree preferred
Minimum of two (2) years post Big 4 Corporate Accounting/Finance experiencepreferred
Big 4 Public Accounting experience (managerial role preferred) CPA license Proficient in Microsoft Office Suite, Google and experience working with ERP systems Outstanding interpersonal relationship building and employee coaching skills Must have the ability to determine expectations, effectively measure processes, quality
standards and commitments
Excellent written and verbal communication skills, ability to communicate effectivelywith all levels of management both internally and externally
Ability to use independent thinking and professional judgment Rational decision making, negotiating and influencing skills Ability to establish strong working relationships with internal and external partners
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The following job summaries are a general overview of responsibilities, essential functions, requirements, and other duties as assigned
Department: Accounts Payable
Title: Accounts Payable Associate
Reports to: Sr. Supervisor Accounts Payable
Location: Anaheim, CA
Available Date: 8/2/13
Summary: The Accounts Payable Associate is responsible for performing accounting and clerical tasks
related to the efficient maintenance and processing of accounts payable transactions.
ESSENTIAL FUNCTIONSMay perform any or all of the following duties:
Performs accounts payable functions Prepares batches of invoices for data entry Processes high volume of invoices for payment adhering to policies and procedures Reviews and matches invoices verifying accuracy in coding, appropriate approval(s) and
amounts
Prepares Vendor Add/Changes documents as needed Carefully reviews and checks the accuracy of finished work Assists in general administrative tasks Participates in company meetings, webinars and conference calls Other duties and/or special projects as assigned in response to changing business
conditions and/or requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
Approximately up to one (1) year of any combination of experience and/or education,that demonstrates a commanding knowledge in general accounting, accounts payable
or equivalent field
Basic knowledge in Microsoft Office Suite, Google and PeopleSoft or experience workingwith similar accounting systems
Strong organizational skills and attention to detail Demonstrates sound judgment Strong work ethic; commitment to seeing duties completed at a high standard of quality Excellent written and verbal communication skills, ability to communicate effectively
with all levels of management both internally and externally
Possessing a demonstrated ability to process a high volume of transactions (data entry)
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The following job summaries are a general overview of responsibilities, essential functions, requirements, and other duties as assigned
Department: Technology Infrastructure
Title: Director, Restaurant Services
Reports to: VP, IT
Location: Anaheim, CA
Available Date: 8/2/13
Summary: The Director, Restaurant Services is responsible for directing the Restaurant Data, POS
Implementations, IT Quality Assurance, Restaurant Technical Support Center and 3rd
Level Support
Restaurant functions. This position is responsible for minimizing the impact of system issues on our
ability to successfully operate our restaurants.
ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Strong Leadership skills; provides coaching, skills development, guidance and support to staff;approximately 15 + employees
Establishes policies and procedures for multiple departments and ensures all efforts are well alignedwith the Companys strategic direction
Interprets, executes and recommends modifications to broad functional policies and procedures Determines expectations, effectively measures processes, quality standards and commitments Establishes structure and processes to plan long term business plans and resources effectively Collaborates with IT Management Team in the prioritizing projects, work tasks and allocating
resources
Develops and administers budgets and monitors variances for functional areas Plans, delegates and oversees assigned work tasks and/or projects to staff and evaluates results Directs the efforts of subordinates to accomplish a stable, secure, reliable and cost effective POS
infrastructure
Responsible for conducting interviews, screening potential employees and hiring new staff Manages multiple projects with various internal and/or external partners Partners with Sr. Mgmt and outside vendors to optimize the operation of our restaurants in an effort
to maximize profitability and customer service
Frequent interaction with Executive Management, franchisees, outside vendors and internal partners Ensures the ongoing compliance with PCI and SOX regulations Provides accurate and timely status updates to appropriate parties Possesses strong follow through ability Demonstrates strong technical/functional proficiencies and knowledge in areas of expertise Solid technical understanding of POS related hardware, software, networks and operating systems Able to work remotely, after hours as needed Participates in company meetings, webinars and conference calls Attends seminars and other educational resources to remain current Other duties and/or special projects as assigned in response to changing business conditions and/or
requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
Approximately eight (8) to ten (10) years of any combination of experience and/or education, thatdemonstrates a commanding knowledge in managing POS software, changes and deployments
Detailed understanding of Restaurant POS and PCI regulations Demonstrated ability to design and direct the successful implementation of sophisticated
management and measurement practices resulting in quantifiable improvements in software quality
and support metrics
Outstanding interpersonal relationship building and employee coaching skills Demonstrates strong planning, quantitative and reasoning skills Excellent customer service skills, ability to establish strong working relationships with internal and
external partners
Advanced communication skills (written/verbal), with emphasis on demonstrated ability to translatecomplex concepts between business and technical groups
Strong work ethic; commitment to seeing duties completed at a high standard of quality Ability to identify viable operational process improvements with metrics and risk analysis,
implementing changes in systems and procedures
Flexibility to handle multiple projects simultaneously and accommodate shifting business priorities