carmel parking managment timeline

8/10/2019 Carmel Parking Managment Timeline

1/22

Carmel Parking Management Timeline:

City Council Meetings

1) December 3 2013 : Prov ided Parking Policy Goals and Guidance

2)

April

1

t

2014: Council Identified Effective Parking Management Measures

3)

May

6 2014: Discussion

of

Carmel Parking Management

Plan

4) August 5, 2014: Digital Payment Technologies Contract

5)

Nov 4,

2014: National Parking Pilot Ambassador Program to Council

Public Workshops :

1) Nov 4, 2013: City Council Parking Analysis Walker Report

2}

April 30, 2014: Parking

Management

Plan workshop. Steven

Turoff

-

Walker

Pa

rking)

3} Oct 23, 2014: Paid Parking Pilot Program Workshop

{D

igital

Representative)

Press

Releases:

1) Oct

25

, 2013 : Council Workshop on Parking Management Plan/Walker

Study

2)

April

30, 2014: Public Workshop Parking Management

Plan

Coldwater

Creetk

3} May

t

2014:

Downtown

Parking Options

4) August 11, 2014: Press release on Parking Changes in Carmel {Also in

Spanish)

5

October 13, 2014: Press release

for

Parking Pilot program.

6) Nov 26, 2014: Parking Pilot Program .

Other:

1) August 2014: Met with business owners along Ocean Ave.

2

October

13, 2014: Parking Update City

Administrator

Doug Schmitz.

3) October 23, 2014: Frequently asked parking questions Workshop)

4)

November

15, 2014, Pa rking Meters installed Ocean Ave.

5) December 2, 2014: Start

of

pilot program.

6) December

th

: Frequently asked parking questions handout to business

owners {Ocean Ave)


2/22

dministrative

Services

Department

Date October 13 2014

To

Doug Schmitz City Administrator

From Michael Calhoun Director of Public Safety

Subject Parking Update

Walker Parking Consultants completed a parking study for the City of Carmel in 2000 and

as a result pay and display parking meters were installed at the Sunset Center North parking

lot and tour bus zone. Walker made recommendations for improving downtown parking

but these strategies were not implemented and parking continued to be a problem in the

commercial core area. The City Council recognized parking as a concern and made this

one

of

their key initiatives for 2013/14.

Walker completed a second parking study in October 2013 to update the 2000 parking

study and discovered there was an imbalance

of

parking in the downtown commercial

district with very little turn over from vehicles parking longer then the recommended time

rates. Walker identified two types

of

policy measures that can help achieve the

redistribution

of

ong-term parkers by refocusing the behavior

of

drivers parking in the on

street spaces; and providing incentives which encourage or incentivize long-term parkers

to not park in the coveted visitor spaces, or not park at all, but instead use other means to

access the commercial district. Walker concluded that parking policies are needed

to

redistribute parking demand and increase the availability

of

parking spaces in the busiest

locations. The recommended parking policies are outlined in the updated Walker parking

study .

At the April 1st,

20 14 council meeting, council discussed and considered the following

recommended parking polices that were presented in the parking management plan.

Parking Management Recommended Policies:

1

Extend the hours of enforcement time one hour beyond the current 6: PM to 7:00PM.

This was implement in July)


3/22

2

Provide more convenient and attractive parking options for employees by encouraging

them to park away from the commercial core to make more on-street spaces available to

visitors and residents.

Encourage employees to park all day at the Sunset Center by eliminating paid parking

fees.

Eliminate time restrictions by allowing employees to park all day along most of

Junipero Street and the center median between 3rd Street and 6th Ave.

ease a limited

num er

of underutilized private parking spaces for employee parking.

This likely requires a financial arrangement between the City and owners of off-street

parking spaces.

Develop a walk ambassador/concierge or shuttle service for employees and others

who

park in the peripheral locations.

Reward employees

who

park in designated areas.

3) Development of a pilot program for paid parking along parts of Ocean Ave.

Recommended Time Line:

I . Extended current permitted parking enforcement time. A change in the current

ordinance was presented to council at the May meeting. Implementation required

changing the enforcement time on the current signs from 6: pm to 7:00pm. This was

completed July 1 2014.

2.

Provide more convenient and attractive parking options for employees by allowing

unrestricted parking at the Sunset Center north lot, and eliminating time restrictions

along Junipero Street between 3rd and 6th including the center medians. Implemented

July 1st. A map of the recommended employee parking zones was distributed to the

business community)

3.

Development

of

a pilot program for paid parking. Staff is working with Walker and

Digital Payment Technologies who is under current contract with the City

of

Carmel for

the management and operation of the Luke pay and display parking meters at the

Sunset Center north lot and tour bus zone to implement a pilot multi space parking meter

system for the downtown commercial core. This also includes a license plate recognition

system. This will be implemented the first week ofNovember.

Update Current Status:

Several community workshops and town hall meetings were held to discuss the Walker

Study and recommended policies to improve downtown parking. Council has been

involved in the town hall meeting and workshops.


4/22

Digital Payment Technologies delivered 10 multi space parking meters to the City last

month. The meters will be installed during the last week

of

October. A workshop is

being scheduled for October 23,

9: am

at the Carmel Plaza Stonewater Creek building

to discuss the parking pilot program. A represen

ta

tive from Digital Payment

Technologies will be on hand to answer questions. A press release was put together and

distributed to the media, Carmel Chamber

of

Commerce, the Carmel Foundation, and

City website. See article in Monterey Herald Octob

er

14, 20 14 .

Genetec Technologies will

be

installing software at the Carmel Police Department on

Tuesday November

4th

for the license plate recognition LPR) enforcement program. I

am also working with Park Mobile to implement a pay by cell integration program with

the multi space meters.

National Parking is the contract vendor for the City of Carmel and currently manages

the parking revenues and maintenance for the

Sunset Center North parking lot and tour

bus zone. Their contract expired June 30, 20

13

and a

staff

report is being prepared for

council to extend their contract for the duration

of

the parking pilot program to provide

oversight, co llection of revenues, and maintenance

of

the parking meters. In addition

Na

ti

onal Parking is proposing a two month ambassador program which wi

ll

consist of

two employees working 6 hrs per day to help answer questions regarding use of the

parking meters.

The parking pilot program is a six month trial program and can be extended month by

month by leasing the equipment through Digital Payment Technologies . Genetec is

offering a two month pilot program for the License Plate Recognition LPR) component

but the City will be required to purchase the unit after two months. The LPR system is

important for the enforcement of the system. The LPR system is in the Capital

Improvement Budget for FY

14114

as well as the Parking Management Plan. Please

refer to page E-15 and E

1

7

of

the adopted budget.

Attached is the parking management plan and recent workshop press release.


5/22

CITY INFORMATION

Date May 1, 2014

Contact Information Michael Calhoun, Public Safety Director

Phone Email 831-624-6403 -or- 831-620-2029

[email protected]

CARMEL BY THE SEA EXAMINING DOWNTOWN PARKING OPTIONS

Recommended policy goals:

Discourage long-term parking in

the

highest demand locations, in

the downtown

business core.

Provide reasonable flex ibil ity

for

visitor parking, keeping the customer service experience in mind.

Implement polices to encourage long-term parking in lower demand locations.

Bring underutilized privately owned parking spaces into the public system.

Steps being considered:

Extend parking enforcement

times

one

hour until7

pm.

Designate employee parking at

the

Sunset Center North Lot and Junipero between

4th

and 6th.

Develop a pilot program along parts of Ocean Avenue for paid parking, perhaps on the north side

as

visitors enter.

To date:

City has held two parking workshops, including one on Wednesday, April

3D

led by Police Chief Mike

Calhoun and Walker Parking Consultants.

Walker Parking Consultants

has

analyzed

the downtown

parking situation and how spaces are

general ly being used and compared Carmel s situation to other cities it has studied.

Chief Calhoun has

met with downtown

businesses and

with

Monta Potter,

CEO

of the Carmel Chamber

of

Commerce.

Further input is sought from business owners and residents. City staff will study issues and City

Council will consider parking management recommendations.

Parking management: One of the 1

Key

Initiative

s

adopted by the City

Council

for 2 14


6/22

ityof

armel

Pilot

Parking

Workshop

Date:

Thursday, October 23, 2014

Time: 9:00a m to 10:00 a.m.

Location:

Coldwater Creek Building Carmel

Plaza

Contact:

Michael Calhoun, Director of Public Safety

Multi space Parking Stations Frequently

Asked Questions

What

are Multi Space Parking Stations?

Multi-space parking stations serve 8-10 parking spaces

for

on-street parking and will be

used

for the

parking

pilot

program. There is a

total

of 10 parking stations

for the

Ocean

Ave pi lot program located mid-block along each block face of Ocean Ave from Junipero

to

Monte

Verde. These parking stations accept coins, credit and debi t cards. The

parking stations are set up so

that

the user can pay at any parking meter as long as they

remember

their

license plate

number

. The license plate numbers are read by the

parking

enforcement

PR license plate recognition) system. The multi-space parking

stations have a user friendly screen

that

prompts

the

user through each payment step

and offers a receipt at

the

end ofthe transaction .

ow do

the

Multi Space parking stations work?

The multi-space parking stations

work

in a similar way to a banking ATM machine. The

sig

nage as

well

as notations on

the

parking station, the easy-to-read screen prompts

users through each step.

Most

impor

tant

is

for

the

user

to

remember

their

license plate

number so that when they are prompted, they enter the correct license number. The

multi-space parking stations accept coins, Visa, MasterCard and debit cards.

Why

did

the

City agree

to

a parking pilot program?

Walker Parking Consultants completed a parking study in October 2013 to update the

2000 parking study and discovered there was an imbalance of parking in the downtown


7/22

commercial district with very little turn over from vehicles parking longer then the

recommended

time

rates. Walker identified

two

types of policy measures

that can

help

achieve

the

redistribution of long-term parkers by refocusing the behavior of drivers

parking in the on-street spaces; and providing incentives which encourage or incentivize

long-

term

parkers

to

not

park in

the

coveted visitor spaces,

or

not

park at all,

but

instead

use other means to

access

the commercial district. Walker concluded that parking policies

are needed to redistribute parking demand and increase the availabi

lity

of parking spaces

in the busiest locations. Several workshops and town hall meetings were held on the

subject of parking in Carmel and information was included in press releases to the Carmel

Pine Cone, Monterey Herald, The Weekly, Carmel Chamber of Commerce, and The Carmel

Foundation.

t the April 1st council meeting, council discussed and considered the

follow

i

ng

recommended parking polices that were presented in the parking management plan. The

pilot

parking program was one

of

the

recommended policies.

Parking Management Recommended Policies:

1) Extend

the

hours of enforcement time one hour beyond

the

current 6:00PM

to

7:00

PM.

2

Provide

more

convenient and attractive parking options for employees by

encouraging

them

to park away from the commercial core

to

make more on-street

spaces available to visitors and residents.

Encourage employees

to

park all day at the Sunset Center by eliminating paid

parking fees.

Eliminate

time

restrictions by allowing employees

to

park all day along most of

Junipero Street and

the

center median between 3rd Street and 6th Ave.

Lease a limited number of underutilized private parking spaces fo r employee

parking. This likely requires a financial arrangement between the City and

owners of off-street parking spaces.

Develop a walk, ambassador/concierge, or shuttle service for employees and

others who park in the peripheral locations.

Reward employees

who

park

in

designated areas.

3 Development of a pilot program for paid parking along parts of Ocean Ave.

hy s the

City installing this type

of

parking station

The multi-space parking stations have many benefits compared

to

single space meters

and pay display meters the City

has

used at the Sunset Center North parking lot and


8/22

tour bus zone.

Each

parking station serves 8-10 parking spaces on street. These multi-

space parking stations also have additional payment options as well as reduced

maintenance needs. Features of the parking stations are:

Minimizing lost revenue should a meter stop working

as

parking may be paid at

ANY parking meter.

The modular construction of the parking meters means

that

repairs can be

resolved quickly

to

minimize maintenance and service costs.

The stations are highly secure with features

that

include real-time wireless

alarming should there be an attempted break-in.

Do the Multi Space parking stations take credit

cards

Yes, the multi-space parking stations accept Visa, MasterCard and debit cards for

payment. You may also receive a receipt to have a record of your purchase.

Is my credit card data safe

if

I use it

at

one

of

the Multi Space parking stations?

All credit card data stored on

the

parking

meter

is

encrypted

so

that it

can't

be

read by

anyone, including City personnel. The credi t card transactions are approved by the

banks in real-time so you have an authorization number on your receipt to reference

your transaction with your credit card company.

Unlike many other multi-space parking stations, banking meter or kiosks, the City's

multi

-space parking stations do not ingest

the

card so you will always have physical

contact and access

to your

card.

How much does

it

cost to park and for how long

Time limits are set at 2.00 per hour with a four 4) hour maximum.

During the pilot program the user

can

park in the multi space station zone on Ocean Ave

for

a maximum of four (4) hrs. fter four hours, they cannot move

to

another location

within

the pilot parking zone along Ocean Ave. The purpose of th is is to create vehicle

turnover

as recommended in

the

Walker report. The hours of enforcement operation

will remain the sa me.

What

about the 3 minute green zones on Ocean Ave?

The 30

minute

green zones on Ocean Ave are not part of the pilot program and vehicles

can

park in green zones without having

to

pay

to

park. There is no change in the

enforcement of

the

30 minute

time

zones.

How

do I check

to

see

how

much

time

is

left on

my

parking space?

The only way to know how much time

is

left on your parking space after payment is by

retaining the receipt or remembering

how

much

time

you paid

for

at the

pa

y station.

Each

receipt has the purchase and expired time printed on the receipt. The other option

is by setting

up

a pay by cell account with Parkmobile.


9/22

Do I have

to

put

my

receipt on

my

dash?

No. Receipts are available for your convenience. The receipt will show the time you paid

and your expiration time, and the parking space you paid for.

an

I use my Carmel Parking Resident Sticker?

The multi-space parking stations have

the

capability

of

setting up

permit

systems;

however, during the pilot parking program

the

system will not be set up

to

allow permit

parking. This only applies

to

the

pilot

program on Ocean

Ave

and

re

sidents

can

park in

other timed areas with the privilege of parking an additional hour.

an

I pay for parking using

my

cell phone?

Yes the City is contracting with Parkmobile for the

pilot

parking program. Parkmobile

will

provide pay by cell service for the

trial

period up to six months and then the City will

evaluate for future service options. Parkmobile will provide information at each multi

space station

to

set up an account on your cell phone.

These

Mult

i Space parking stations look

too

complicated.

We recognize that it may take some time

to

get used

to the

new system,

but the

technology we have selected is very user friendly. The easy-to-read display will

prompt

users

with

quick and simple steps. The added benefits like flexible payment options and

offering a printed receipt make the learning

effort

worthwhile.

In addition, the City is contracting with National Parking to provide two of its employees

to serve as Parking Ambassador attendants

for

the City

to

educate and provide

assistance to the public in connection

with

the

pilot

program multi-space stations. The

attendants

will work

6

hour

s a day/7 days a week for the fi rst

two

months of the

program. The city

will

have the option

to

continue the program on a month

to

month

basis.

ow

does

the

City enforce

the

pay stations?

Enforcement officers are equipped with a handheld device and

LPR

License Plate

Technology) in their enforcement vehicle that displays which parking spaces are paid for

and which are not. f an expired parking space has a vehicle in it, a citation will be

issued.

Where

can I find unrestrictive parking?

The Sunset Center

North

parking

lot

on Junipero Ave between

3

rd

and 5th and Vista

Lobos

lot

provide no fee parking. See map of unrestricted parking areas.

What happens if

the

Multi Space

meter

does not work?

f you would like to report a problem with any parking station, please call

the

Carmel

Po

lice Department at 831) 624-6403.


10/22

n a rare situation

when an

individual station goes completely off-line, customers may

still park in a space near an out-of-service

meter

as long as

they

purchase

their

parking

from nother multi-space parking meter.

Are

the

Multi Space meters accessible

to

people

with

disabilities?

Vehicles displaying a valid disabled placard are exempt

from

payment at any parking

meter, inc luding the multi-space meters. However, all multi-space and single space

meters meet ADA requirements.

ow long s

the

parking pilot program?

The parking pilot program is a six

month tri l

program

but

the City

has

the option to

lease the equipment from Digital Payment Technology on a month

to

month basis.

Parkmobile also agreed

to

a six month program with

the

same terms. Genetec who is

providing

the

license plate recognition software is offering a two month trial period with

an option for the City

to

purchase the equipment fter the end of the two month

period.

Who do

I contact for more information about

the

Multi Space parking meters?

For more information, please call Public Safety Director Michael Calhoun at:

831) 620-2029 and Email: [email protected]


11/22

CITY

OF

CARMEL-BY-THE-SEA POLICEDEPART

MEN

T

P. 0 . BOX 600, CA

RMEL

, CA 93921 PHONE: 831) 624-6403 F

AX:

831) 624-429

Michael Calhoun, Director of Public Safety

P SS RELE SE

(For release, October 13, 2014. F

or

more informa t ion , call Direc

to

r of Public Safety Michael Calhoun at 624-6403.)

CARMEL

W

ILL

HOLD A

PUBLIC WORKSHOP ON

THE OCEAN

AVENU

E

PILOT

PARKING

PROJE

CT

THURSDAY OCTOBER 23

AT CARMEL PLAZA

The City of Carmel by-the-Sea will hold a public workshop on Thursday

morning, Oct. 23, on the pilot parking program

in

the downtown commercial

district, which is scheduled to start in early November. The workshop will

begin at 9 a.m. at the former Coldwater Creek business at the

Ca

rmel Plaza,

on Junipero Avenue south of Ocean Avenue.

Director

of

Public Safety Mike Calhoun and a representative from Digital

Payment Technologies will present information regarding the multi-space

parking kiosks (meters) and license plate technology that will be used for the

pilot program.

Because we plan to implement the pilot program the first week of

November,

w

are

in

the process of reaching out to business owners

on

Ocean Avenue and the public regarding the program

,

says Calhoun.


12/22

The streets to be included will be Ocean Avenue from Junipero Avenue to

Monte Verde Street.

Chief Calhoun says

he

is also developing a parking ambassador program to

help everyone with this new transition to a downtown paid parking program .

Two ambassadors will work dai ly for the first two months to assist the public

in operating the machines and

to

answer questions.

A previous workshop

was

held in April on the parking initiatives and the pilot

program. Prior to that, Chief Calhoun met with businesspeople, Monta

Potter, the EO

of

the Carmel Chamber

of

Commerce, and others.

Parking management is one of the 10 Key Initiatives that the City Council

adopted for 2014. Each

of

those initiatives fits in with one or more

of

the

city's four Objectives. They are:

Community haracter

Long-term Vitality & Sustainability

Organizational Effectiveness

Fiscal Stability

2


13/22

CITY OF

CARMEL-BY-THE-SEA POLICE DEP RTMENT

P. 0 .

OX 600,

CARMEL C

93921

PHONE:

831) 624-6403 FAX: 831) 624-4296

Michael Calhoun, Director o fPublic Safety

PRESS RELE SE

(For release, April 22, 2014. For more informat ion, call Director of Public Safety Michael Calhoun at 624-6403.)

CARMEL WILL HOLD PUBLIC WORKSHOP ON PARKING APRIL 3

The City of Carmel by-the-Sea will hold a workshop on parking in

the downtown

commercial district

at

9 a.m., Wednesday, April 30.

It will

take place

at the former

Coldwater Creek business

at

the

Carmel Plaza, on Junipero Avenue south

of

Ocean

Avenue.

Steffen

Turoff

of Walker Parking Consultants, the

firm that

prepared a recent study

on parking issues

within

Carmel by-the-Sea,

will be

on hand

to

discuss parking and

answer questions.

Although this workshop

is

geared more for Carmel business owners, it

is

open

to

all.

The

development

of

a

new

parking plan

will

be based on goals and objectives

of

the

City Council, including public

input.

Policy recommendations will be implemented

on a future date.

We

are now in

the

process of reaching out to business owners on Ocean Avenue

regarding the multi-space pilot

program,

says

city

Director of Public Safety Mike

Calhoun, who met with businesses last week.Calhoun, who

is

also police chief, has

also received

input from Monta

Potter,

EO of the

Carmel Chamber of Commerce.

The City Council and

staff

held a

workshop

on parking issues last November.

Parking management

is

one of the 10 Key Initiatives that

the

City Council adopted

for

2014.

Each of

those initiatives fits in

with

one

or more

of the

city's Objectives.

They are:

Community

Character

Long-term

Vitality

Sustainability

Organizational Effectiveness

Fiscal Stability


14/22

hief Calhoun is planning to attend the ay 6 City Council meeting and may

present an amended parking ordinance to extend current permit ted parking

time

.The city

is

also reviewing existingparking at the Sunset Center

North

parking

lo t.

The Walker study lookedat

downtown

commercial district parking and offered

recommendations

to

help

better

manage

the

village's parking system.

2


15/22

NEWS RELE SE

FOR IMMEDI TE RELE SE

Date: August 11

2014

Contact Information:

Mike Calhoun, Public Safety Director

Phone Email: 831-624-6403

[email protected]

CARMEL BY THE SEA MOVING

TO

CREATE

MORE DOWNTOWN

PARKING

FOR

VISITORS

BY

ESTABLISHING AREA

FOR EMPLOYEES

Responding to concerns that many parking spaces in downtown

Carmel-by-the-Sea are being taken up by business employees and are

thus not available for visitors, those employees will be able to park for free

for unlimited periods on certain nearby streets and other areas starting

Monday, August

4

Those locations will include the Sunset Center North parking lot and

on

both sides of Junipero Streetand alongside the center medianbetween 3rd

and 5 th avenues. Other areas will include Vista Lobos and

on

both sides of

Ocean Avenue west

of

Monte Verde Street.

Concerns about the shortage of downtown parking for visitors were

raised at a public workshop at the Carmel Plaza on April 30 and also at City

1


16/22

Council meetings .

n a recent development as part of the city's parking management plan, the

enforcement time for parking

in

the downtown business area has been

extended an hour from 6 p.m. to 7 p.m.

City Council approved a parking pilot program along both sides of

Ocean Avenue from Junipero Avenue to Monte Verde Street. It is

expected to take effect by mid October.

As part

o

the proposal, there would be one pay multi-space parking

device per block on each side

o

Ocean Avenue over the five-block area, or

a total of 10 such devices The cost to park has not yet been determined,

nor has the amount o time that would be allowed.

2


17/22

NEWS RELE SE

FOR IMMEDI TERELE SE

Date: August 11, 2014

Contact Information: Mike Ca

lh

oun, Publ ic Safe

ty

Director

Phone & Email: 831-624-6403

[email protected]

l.

ca.us

LA

CIUDAD

DE CARMEL BY THE SEA MOVIENDO PARA CREAR

MAS

ESTACIONAMENTOS PARA VISITANTES Y ESTABLECER UNA

AREA

DE

ESTACIONAMENTO

PARA

EMPLEADOS

.

Respondiendo a preocupaciones que muchos estacionamentos en Ia ciudad estan usados por

los empleados de los negocios y

no

estan d isponibles para los visitan

te

s los empleados van a

poder estacionarse gratis sin limite de tiempo en ciertas calles y otras areas empensando el

Lunes, 4 de Agosto.

Estas

areas van a incluir, el estacionamento

norte

del Sunset Center, y los dos Iadas de Ia calle

Junipero junto el centro entre Ia calle 3rd avenida, 5th avenida. Otras areas incluyen Vista

Lobos, y los dos Iadas de Ia calle Ocean avenida al oes

te

de Ia calle Monte Verde.

Preocupaciones de poco estacionamentos para visitantes fueron tra idas en el taller publico

en

Ia

Plaza

de Carmel en el 30 de Abril

yen

las juntas de Ia ciudad.

En

un reciente desarrollo

como parte

de el plan de Ia ciudad, el tiempo enforzado para

estacionarse en

Ia

ciudad junto a los negocios ha sido extendido una hora de las 6 de Ia tarde a

las 7 de Ia tarde.

El ayuntamiento de Ia ciudad aprovo un programa piloto de estacionamento junto los dos Iadas

de

Ia

calle Ocean avenida desde Ia calle Junipero hasta Ia calle Monte Verde. Es esperado que

tome en effecto en el

media

de Octubre.

Como parte de

Ia

propuesta, hubiera una paga de

Ia

area de estacionamento por cuadra en los

dos Iadas de Ia calle Ocean avenida sabre las cinco cuadras, o un tota l de d iez dipositos. El

cobra para estacionarse no ha sido

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permitir.

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carmel parking managment timeline

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