CA's Management Database (MDB): The

EITM Foundation- WO108SN

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Abstract

- An integrated Management Database (MDB) is an important foundation for achieving effective Enterprise IT Management, this session describes what CA’s MDB is and the value it provides.

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CA’s Vision

Enterprise IT Management (EITM) is CA’s vision for how to unify and simplify the management of enterprise-wide IT

 

Application EnvironmentsApplication Environments

AssetsAssetsUsersUsers

Business ProcessesBusiness Processes

IT ServicesIT Services

Manage and Secure

Unify Simplify

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EITM – Unify and Simplify It All

Bu

siness S

ervice Op

timizatio

nB

usin

ess Service O

ptim

ization

Sec

urity M

anag

emen

tS

ecu

rity Man

agem

ent

Sto

rage

Man

agem

ent

Sto

rage

Man

agem

ent

En

terprise S

ystem

s Ma

nag

emen

tE

nterp

rise Syste

ms M

an

agem

ent

Application EnvironmentsApplication Environments

AssetsAssetsUsersUsers

Business ProcessesBusiness Processes

IT ServicesIT Services

IT Processes &

Best Practices

Manage and Secure

6 © 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Agenda

-All about the MDB

-Deployment topics

-Support for standards

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The Problem – In General

- Too many databases

- Complex to manage

- Require lots of labor

- Capital under-utilized

- Vulnerable infrastructure

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The Problem – Disparate Management Data

- Too many versions of the truth

- If you don’t know what you have, how can it be managed

Life CycleData

OperationsData

ServiceData

SecurityData

StorageData

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Benefits of CA’s Solutions

- CA solutions provide comprehensive, integrated, modular and real-time solutions to:

- Manage risk

- Improve service

- Control costs

- Align IT investments with business needs

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Built on CA’s Integration Platform

- The CA Integration Platform is the foundation made up of a set of shared services providing tight integration:

- Consistent user experience

- Integrated data

- Integrated processes and workflows

- Common policy

- The CA Integration Platform also contains a rich set of management and security services that deliver consistent definition and behavior

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CA’s EITM Integration Platform

Integration Platform

Service Oriented Architecture (SOA)

WSDM WS-Man SAML SMI-S OMA-DM WS-CIM …

Identity & Access

Identity & AccessEventEvent DiscoveryDiscovery AgentsAgents ScheduleScheduleMDBMDB ……

WorkflowRules &Policy Messaging

AppServer Modeling

UI Services …

ESMESM SecuritySecurity StorageStorage BSOBSO

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MDB: A Management Service

- Full spectrum of management data

- Integration at the data level

- Flexible deployment options

- Management for high performance

- Support for open standards and best practices

The Value of Data Integration

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Full Spectrum of Management Data

- Assets and inventory

- Business processes

- Events

- Organization/people

- Policy/rules

- Schedules/workflows

- Service

- Software configurations

- Internal management data

- Management metadata

- Product settings

Assets

Product Settings

Managementmetadata

Organization/People

BusinessProcesses

Service

Policy/Rules

Events

Schedules/Workflows

SoftwareConfigurations

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Increased Visibility

- Requires single source of IT management data

- Speeds decision making

- Enables automation

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Management Intelligence

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Eliminates Redundancy

- Reduces maintenance and administration

- Integrates at the source

- Results in fewer data errors

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Extensible Definitions

- Customers and third parties can extend schema

- Allows integration beyond CA products

- Enables sharing of data

- Removes redundancy and keeps data synchronized

- Eases administration

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MDB Data Access Options- Data transformer

- Moves data between MDB and other systems- Basis for hub and spoke deployment option- Supports XML as data source or target- Example: UAPM import of SMS data

- Formal Object Interfaces- Delivered with some products- Enable integration at a higher level- Ex: NSM Worldview API, ServiceAware for Service Desk

- Custom data integration- Programmatic access to read and write the MDB directly- Native SQL, ODBC, JDBC available

- Reporting and Data Mining- Data stored in a relational database management system

Deployment Options

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A Single MDB

- Applications share a MDB

- More applications provide richer data

- Little integration required

Operations

MDB

Storage

Life Cycle

Service

Security

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Multiple MDBs

- Uses more than one MDB

- Integration may be required

- Product specific

- Distributed query

- Replication

Operations

MDB MDB

MDB

Service

Storage

Life Cycle

Service

Security

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External Product Integration

- Integrates data from external and 3rd party sources

- Provides data from the MDB for use in other applications/products

CommonServices

CommonServices

CommonServices

CommonServices

CommonServices

PreviousCA

VersionsMainframe IBM Tivoli

HPOpenView

Others

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Relational Databases Supported

- Ingres r3

- SQL Server 2000

- SQL Server 2005

- Oracle 10g Release 2

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Database Server Requirements

- Enterprise utilization and access

- Disaster recovery planning required

- Cluster support for high performance

- 64-bit enabled

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Security and Availability

- Single schema eases security

- RDBMS integrates with OS security

- Online or offline backup

- BrightStor ARCserve

Standards

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MDB and ITIL

- CA products used to implement ITIL processes store data in the MDB

The ITIL Process Model

Business, Customers, Users

ServiceDeskIncident

Management

ProblemManagement

ChangeManagement

ReleaseManagement

ConfigurationManagement

Service LevelManagement

AvailabilityManagement

CapacityManagement

FinancialManagement

IT ServiceContinuity

Management

Network,System,

DB &Operations

Managements

CustomerRelationship

Managements

SecurityManagements

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MDB versus CMDB

- The MDB stores information about assets and configuration items such as: incidents, problem, change orders, capacity, finance, current state and a great deal more

- Can be used to support CMDB requirements

- Does not provide federated CMDB capabilities

- In general, is not a CMDB

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The MDB and DMTF/CIM

- CA has belonged to DMTF since inception

- Network and system management portions of MDB schema were designed based on early releases of CIM

- MDB & CIM are not the same thing

- MDB is a complete definition of the management information required by CA products.

- MDB is a relational database

- Common Information Model (CIM) provides a vendor independent abstraction layer defined as an object model

- CIM interfaces to the MDB are being considered for the future

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SummaryThe MDB Management Service helps to:- Manage risk

- Ensure security and data availability- Help meet corporate compliance / governance requirements.- Support open standards and best practices

- Improve service- Manage availability and performance of the infrastructure- Real time data, not warehoused- Flexible deployment options

- Control costs- Optimizing IT assets due to improved visibility to data- Easy to deploy- Less management required

- Align IT investments with business needs- Make informed management decisions- Determine real cost of IT- Ensure effective utilization of staff and resources

Questions & Answers