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Case Competition 2013 Human Resource Committee American Jobs and Employment

Group: CyberLink Consulting Solutions (CCS)

Copyright © 2010 Deloitte Development LLC. All rights reserved. 2 Footer

Contents

Our Understanding of the Situation 3

Approach 7

The Solution 18

• Goals addressed and technical solution

features

• Project schedule, budget, and delivery

method

• Training, maintenance, and operations

• Future enhancements

Appendices 25


Understanding of the Situation


Our Understanding of the Situation Statement of the Problem

• American Jobs and Employment (AJE)'s website has reportedly

been experiencing:

‒ Slow performance

‒ Lost data

‒ Usability issues

‒ Inability to handle high traffic volume

Copyright © 2010 Deloitte Development LLC. All rights reserved.

Our Understanding of the Situation Cont.

Analysis of Competitors

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Our Understanding of the Situation Cont.

Advantages of Updated Website

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Approach


Approach

Objective

• To re-design AJE's website by integrating innovative functionalities

and building a stronger, more reliable operating system that is user

friendly, accessible, and interactive for users.


Approach

Systems Development Life Cycle (SDLC)

1. Planning 2. Analysis 3. Design 4. Implementation

• Project staffing

• Develop project management methods to fit

client needs

• Finalized project

plan to make AJE

more:

‾ User-friendly

‾ Accessible

‾ Interactive

• Why update the

system?

Objectives Activities Deliverables

• Identify

organizational

needs

• Determine project

budget


Steering

committee

Project

management

Subject

experts

Project team

• Make key decisions, sign-off on major

deliverables and act on recommendations

• Identify and assign appropriate resources

to the project

• Ensure objectives are met within timing

and scope outlined by the Steering

Committee

• Manage day-to-day activities – project

committee

• Provide insight into program design

(software needed or created)

• Support team on site development

• Interface with subcontractor about

hardware or network connections

• Analyze ideas presented about new OS

• Prepare deliverables draft

recommendations

Role Responsibilities

Team Structure

Steering committee

HRC Technology Services:

Peter Johnson

Lance Parker

Tim Coles

Sandra Thompson

Project management

Federal Technology

Service Area:

Timothy Hatcher

Subject experts

Profit Gate

Team

Dennis DuLaney

Diana Ho

Sarah Medve


Approach



• Brainstorm innovative functionalities/site

improvements

• Identify and adhere to client budget restrictions

• Introduce site

proposal designed

to improve AJE’s

operating system

• Who?

• What benefits?

• Where?

• When?


• Identify AJE website

issues

• Research

competitor sites’

functionalities


Approach



• Utilize CCS’ consulting services in combination

with subcontractor

• Use hard coding to address technical difficulties

• Eliminate conflicting paths and databases

• Select the

appropriate

software needed to

operate the system


• Create a project

design that gives

AJE a competitive

advantage

• Determine coding

issues

• Identify database

problems


Subcontractors

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Approach



• Integrate updates to the site

• Launch pilot site offering online training for site

users

• Deploy site

• Establish

maintenance


• Introduce enhanced

site

• Implement new

operating system


Budget

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Budget Cont.

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Solution


Project Timeline

Month 1 2 3 4 5 6 7 8 9 10 11 12

Starts on 11/1 12/1 1/1 3/1 4/1 5/1 6/1 7/1 8/1 9/1 10/1 11/1

Planning

• Work plan

• Budget

• Staffing

Analysis

• Brainstorm

• Limitations

• Proposal

Design

• Consult

• Interface

• Subcontractor

Implementation

•Construct

• Install

• Support plan

Milestone

Milestone

Milestone

Milestone


Functionalities

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• Applicant Profile

• Interview LiveStream

• SMS Text Messaging Open Job Alerts

• Online Training


Functionalities Cont.

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Functionalities Cont.

22 Footer

http://www.youtube.com/watch?v=lVv8lOyWrmM


Delivery Method

• Phase Approach

- Launch of Pilot Site

- Adaptability of site

• Deployment Strategy

‾ Install and Test New AJE Server Environment

‾ Backup Security

‾ Emergency Point of Contact

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Future Enhancements

• Global Presence

24 Footer


Appendix


Appendix

Eric, H. (2003, 05). How much is a website?. Retrieved from

http://www.newfangled.com/estimating_website_budgets

Mark, B. (2010, 10 3). 5 fundamental steps to deploying a website. Retrieved from

http://sixrevisions.com/web-development/5-fundamental-steps-to-deploying-a-

website/

Profit gate incorporated. (n.d.). Retrieved from http://www.profitgate.net/about.html

Snyder, C. A., & Cox, J. F. (1985). A Dynamic Systems Development Life-Cycle

Approach: A Project Management Information System. Journal Of

Management Information Systems, 2(1), 61-76.

26 Footer

http://www.newfangled.com/estimating_website_budgets

http://sixrevisions.com/web-development/5-fundamental-steps-to-deploying-a-website/















http://www.profitgate.net/about.html


Appendix Cont.

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Appendix Cont.

28 Footer

Adult Men 19%

Adult Women 19% Teenagers

62%

2012 Unemployment Rates: Age & Gender


Appendix Cont.

29 Footer

Whites 19%

Hispanics 27%

African Americans

36%

Asians 18%

2012 Unemployment Rates: Ethnicity


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