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Case for Endorsement

Automotive Retail, Service and Repair 5.0 Project 2a – Review of AUR32516 Certificate III in Automotive Underbody Technology and wheel alignment training

PwC's Skills for Australia

Project 2a

September 2018

Case for Endorsement Version 5.0

PwC’s Skills for Australia – Automotive Light Vehicle IRC Case for Endorsement

Automotive Retail, Service and Repair Version 5.0 ii

Executive summary

Introduction

This Case for Endorsement outlines the rationale, evidence and industry support for updates to training in the Automotive Retail, Service and Repair (AUR) Training Package, specifically for:

Project 2a – Review of AUR32516 Certificate III in Automotive Underbody Technology and wheel alignment training.

The previous Industry Skills Council, Auto Skills Australia (ASA), submitted a Case for Change in December 2016 and it was approved on 15 December 2016. However, following further consultation by PwC’s Skills for Australia (SfA), it became clear that the scope of the project as outlined in the ASA Business Case would not meet industry needs, further detail on the original ASA Business Case and the reasons for changing the scope are outlined in Section 2. The objective of the project was revised to meet the needs of the automotive fast-fit industry and agreed with the Automotive Light Vehicle Industry Reference Committee (IRC) in February 2018.

This Case for Endorsement demonstrates how the proposed Training Package components align with the COAG Industry Skills Council reforms to Training Packages, and other principles for quality that inform our training product development work.

As the Skills Service Organisation for the automotive industry, we are satisfied that there is strong industry support for these changes and that the modification will ensure that the AUR Training Package will meet the needs of learners and workers within the automotive industry.

Structure of the report

This report has been developed as part of our training product development work on behalf of, and directed by, the Automotive Light Vehicle Industry Reference Committee.

We have structured this report around the required elements of the Case for Endorsement template. These key elements are:

1 Administrative details of the Case for Endorsement

2 Description of the work and request for approval

3 Evidence of industry support

4 Industry expectations about training delivery

5 Implementation

6 Quality assurance reports

7 Implementation of the COAG Industry Skills Council reforms to Training Packages

8 A copy of the full content of the proposed Training Package component(s)


Automotive Retail, Service and Repair Version 5.0 iii

Contents

Executive summary ii

1 Administrative details 1

2 Description of work and request for approval 4

2.1 Introduction 4

2.2 Original objective of project 2a 4

2.3 Revised objective of project 2a 5

2.4 Request for approval 6

3 Evidence of industry support 9

3.1 Industry engagement 9

4 Industry expectations about training delivery 12

4.1 Industry advice on training delivery 12

4.2 Industry advice on traineeships and apprenticeships 12

5 Implementation of the new Training Package 13

6 Quality assurance reports 16

6.1 Independent Quality Reports 16

6.2 Declaration of alignment with standards 16

6.3 Companion Volume Implementation Guide 16

6.4 Training Package Quality Principles 16

7 Implementation of the COAG Industry and Skills Council reforms to Training Packages 18

7.1 Alignment with the COAG ISC reforms to Training Packages 18

7.2 Alignment of Training Package development work with work assigned by AISC in Case for Change 19

7.3 Evidence that Training Package components are prepared for publication 19

8 Proposed Training Package content 20

Appendices 21


Automotive Retail, Service and Repair Version 5.0 1

1 Administrative details

Name of allocated IRC(s)

Automotive Light Vehicle IRC

Name of SSO

PwC’s Skills for Australia

Training Package components submitted for approval

See Table 1 for endorsable training products. Details of non-endorsable changes to be made as a result of this project work are outlined in Attachment 1.

Table 1 Training Package components submitted for approval

Current training product code

New training product code

Training product title Existing / deleted training product

Equivalency

AUR32516 AUR32518 Certificate III in Automotive Underbody Technology

Existing Non-equivalent

AURETD001 AURETD011 Diagnose and repair electronically controlled steering systems

Existing Equivalent

AURETR036 AURETR136 Diagnose and repair electronically controlled suspension systems

Existing Equivalent

AURLLD001 AURLLD011 Determine compliance of steering and suspension modifications

Existing Equivalent

AURLTD003 AURLTD013 Carry out advanced light vehicle wheel alignment operations

Existing Non- equivalent

AURLTJ001 AURLTJ011 Select light vehicle tyres and wheels for specific applications

Existing Equivalent

AURLTJ003 AURLTJ013 Remove, inspect and refit light vehicle wheel and tyre assemblies

Existing Equivalent

AURLTQ002 AURLTQ012 Diagnose and repair light vehicle drive shafts

Existing Equivalent

AURLTX003 AURLTX013 Diagnose and repair light vehicle clutch systems

Existing Equivalent

AURTTB002 AURTTB012 Attach friction materials and radius grind

Existing Equivalent

AURTTB003 AURTTB013 Machine brake drums and brake disc rotors

Existing Equivalent






Equivalency

AURTTB005 AURTTB015 Assemble and fit braking system components

Existing Equivalent

AURTTJ001 AURTTJ011 Balance wheels and tyres Existing Equivalent

AURTTJ002 AURTTJ012 Remove, inspect and refit wheel hubs and associated brake components

Existing Equivalent

AURTTX005 AURTTX015 Inspect and service clutch systems

Existing Equivalent

AURVTW008 AURVTW018 Carry out oxyacetylene welding, thermal heating and cutting

Existing Equivalent

Table 2 Total number of proposed changes

Total proposed changes to training products Number of training products

Qualifications to be amended 1

Units of Competency to be amended 15

Case for Change details

A Case for Change – previously referred to as a Business Case – was submitted on behalf of the previous automotive Industry Skills Council, Auto Skills Australia (ASA), in December 2016 and approved on 15 December 2016.

Information included in the Case for Change

Following further industry consultation and engagement with licensing bodies by PwC’s SfA, the proposed work as outlined in the ASA Business Case was not undertaken. Please refer to section 2 for detail as to why the scope of the project changed. The information below provides an outline of the key points in the original ASA Business Case.

Table 3 Project 2a – Original ASA Business Case

Section Content

Proposed work A new or revised qualification to reflect the job role of automotive tyre fitting and wheel alignment technicians and meet state-based licensing requirements.

Drivers for change Technological changes

Regulatory and/or licensing changes

Workplace health and safety changes

Changed work practices due to Original Equipment Manufacturer requirements

Changed work practices due to business moving into new and/or different markets



Section Content

Training product issues Current qualifications do not reflect the job role of people working in this industry.

Occupational mapping issues identified

The existing qualification (Certificate III in Automotive Underbody Technology) does not match the job role of a wheel aligner.

The qualification chosen in NSW to fulfil the licensing requirements of wheel aligners does not reflect the job role as the selection of core units restrict its use.

Changes recommended to training product

Modify the existing Certificate III in Automotive Underbody Technology.

PwC’s Skills for Australia (SfA) took over the role as Skills Service Organisation (SSO) for the automotive industry in January 2017 and commenced work on ascertaining the parameters of the project and initiating stakeholder consultation. This has resulted in a change to the approach

Activity order details

Reference number: PwC/TPD/2016−17−006.

Date executed: 25 May 2017.

Scope of activity order:

Update AUR32516 Certificate III in Automotive Underbody Technology

Develop 1 new or revised qualification for automotive tyre fitting and wheel alignment technicians



2 Description of work and request for approval

2.1 Introduction PwC’s Skills for Australia became the Skills Service Organisation (SSO) for the automotive industry and Training Packages in January 2017. Business cases had been submitted by Auto Skills Australia (ASA) and approved prior to this date outlining the proposed projects and development of Training Package materials for the light vehicle sector of the automotive industry. In order to facilitate continuity, PwC’s Skills for Australia (SfA) agreed to complete the projects outlined in Year 1 of the ASA Business Case. SfA commenced industry consultation for project 2a in August 2017, however, following consultation with industry and regulatory bodies, it became clear that the scope of the project as outlined in the ASA Business Case would not be appropriate. The reasons for this are outlined below.

2.2 Original objective of project 2a The original objective of this project, as set out in the ASA Business Case, was to create a new or revised qualification for tyre fitting and wheel alignment training. The rationale behind creating a new qualification was:

NSW Fair Trading1 (the state regulator) licensing requirements stipulate that a person is prohibited from carrying out any automotive service and repair work unless they hold a Tradesperson’s Certificate.

The Tradesperson’s Certificate requires workers to hold a minimum Certificate III level qualification.

Specialist tyre fitting and wheel alignment businesses in NSW were struggling to get their learners through any Certificate III qualifications in the AUR Training Package as they required learners to develop skills and knowledge in areas that they would not encounter in the workplace.

In NSW tyre fitting and wheel alignment are both classed as “automotive underbody work”.2 Therefore, the Certificate III qualification in the AUR Training Package that would most closely align to the role of a specialist tyre fitter or wheel aligner is AUR32516 Certificate III in Automotive Underbody Technology.

1 NSW Fair Trading is a division of the New South Wales State Government's Department of Finance, Services and Innovation and

one of its functions is to perform the administrative functions of registering business cooperatives and associations, and issuing occupational licences.

2 Underbody repair work is “the work carried out by persons who repair underbody systems of motor vehicles, including brake

equipment or systems of motor vehicles, including brakes equipment or systems, exhaust systems or steering or suspension systems, but does not include mechanical systems or electrical equipment, systems or circuits”. The specific qualifications to perform underbody work are either:

(i) Certificate III in Automotive Underbody Technology, being part of the Automotive Retail, Service and Repair Training Package, or

(ii) Certificate III in Light Vehicle Mechanical Technology or Certificate III in Heavy Commercial Vehicle Mechanical Technology, being part of the Automotive Retail, Service and Repair Training Package.



The original business case proposed to modify and restructure AUR32516 Certificate III in Automotive Underbody Technology to reflect tyre fitting and wheel alignment job roles based on the reasons listed above.

2.3 Revised objective of project 2a PwC’s SfA began stakeholder consultation for project 2a in August 2017, the outputs of which resulted in changes to NSW licensing requirements for tyre fitters, and subsequently, a change in scope for Project 2a. This revised objective of project 2a was agreed by the Automotive Light Vehicle IRC in February 2018. The reasons for changing the scope of the project are outlined below.

2.3.1 Changes to NSW licensing requirements Following industry consultation, it was determined that tyre fitters do not require a Certificate III level qualification due to the level of skills and knowledge required for the job role. SfA consulted with NSW Fair Trading and they agreed to remove the licensing requirement for tyre fitters. However, the licensing and Certificate III level qualification requirements will remain in place for wheel alignment.

A new Statement of Regulatory Intent (SRI) was approved in September 2017 and provides that Fair Trading will not enforce the licensing and qualification requirements of the Motor Dealers and Repairers Act 2013 in relation to tyre fitting. The Statement clarifies that “persons undertaking car tyre fitting repair work that does not affect the mechanical operation of the vehicle, the structure of the vehicle or vehicle safety features (such as impact sensors and airbags) may continue to do so without the need to hold a tradesperson’s certificate.”3

Due to the removal of the licensing requirement, tyre fitters in NSW do not require a minimum Certificate III level qualification as of September 2017. This led to a change in scope for project 2a as there was no longer a need for a new or revised Certificate III level qualification for tyre fitting to meet licensing requirements. An existing Certificate II level qualification AUR21913 Certificate II in Automotive Tyre Servicing Technology is already available for tyre fitters and meets the needs of the job role.

2.3.2 Lack of industry support for a specialised Certificate III in Wheel Alignment

PwC’s SfA began consultation regarding the potential creation of a new qualification or re-structure of AUR32516 Certificate III in Automotive Underbody Technology to meet the needs of the wheel alignment industry. Industry consultation by SfA found that the majority of stakeholders did not believe a specialised Certificate III level qualification for wheel alignment should be created for the following two reasons:

1. A Certificate III in Wheel Alignment would narrow a learner’s future job opportunities and portability of skills. These learners would only have the skills and knowledge to operate in an extremely niche industry.

2. It would not be feasible to create a Certificate III in Wheel Alignment as there would be insufficient relevant units of competency (UoCs) to meet the requirements of an AQF level III qualification.

The stakeholders consulted acknowledged the difficulties faced by specialist wheel alignment businesses in NSW – these businesses struggle to provide the skills, training and workplace evidence for Certificate III qualifications in the AUR Training Package. However, it was argued that, if the apprentice cannot meet the skills and knowledge requirements of the UoCs

3 NSW Fair Trading Statements of Regulatory Intent,

http://www.fairtrading.nsw.gov.au/ftw/About_us/Legislation/Statements_of_regulatory_intent.page



within their workplace, their employer should provide for them to be trained at a different workplace.

2.3.3 Wheel alignment skills can be developed through skill sets

In all other states and territories outside of NSW, there is no wheel alignment occupational license required and no single qualification that learners undertake as wheel alignment training material is dispersed throughout numerous qualifications. Stakeholder consultation also revealed that training is often provided “on the job”. Variability in training requirements across Australia has resulted in inconsistent skill levels.

In consideration of the above, stakeholders agreed that the development of a skill set would support learners to access the relevant UoCs for wheel alignment that would provide an opportunity to upskill for existing workers (outside of NSW) and create a level of consistency and quality across the industry.

2.3.4 There are no existing AUR qualifications that meet the needs of the fast-fit industry

It was identified that many of the UoCs in AUR32516 Certificate III in Automotive Underbody Technology aligned to the role of a worker in the automotive fast-fit industry, however, this was unclear from the qualifications application statement and the inclusion of irrelevant UoCs in the core and elective bank. Fast-fit repair workshops and businesses specialise in simple underbody repair and replacement of tyres, wheels, steering, suspension and brakes. This includes some of Australia’s large automotive fast-fit service and repair chains such as Kmart Tyre and Auto, Bob Jane Tmart, Bridgestone Select, Beaurepaires, Pedders Suspension and Midas, as well as smaller independent repair businesses. AUR32516 Certificate III in Automotive Underbody Technology could better fulfil an existing industry need by clearly aligning it with the fast-fit automotive repair sector (which includes wheel alignment).

2.3.5 New objective of project 2a as approved by the Light Vehicle IRC

Therefore, in accordance with stakeholder feedback, and under the direction of the IRC, PwC’s SFA has re-structured AUR32516 Certificate III in Automotive Underbody Technology to meet the needs of the fast-fit industry (i.e. tyres, wheels, steering, suspension and brakes), updated 15 UoCs and created two new wheel alignment skill sets. The revised objective was agreed with the Light Vehicle IRC in February 2018.

The detailed findings of our consultation, which provide a rationale for the IRC recommendations for training product development, are included in Appendix A.

2.4 Request for approval This submission puts forward the Case for Endorsement for the proposed components of the AUR Automotive Retail, Service and Repair Training Package Version 5.0.

The draft components submitted to the Australian Industry and Skills Committee (AISC) for endorsement are:

15 currently endorsed Units of Competency that were reviewed and amended within this project.

1 qualification AUR32516 Certificate III in Automotive Underbody Technology that was reviewed and restructured within this project.

Although non-endorsable, two new skill sets:

o AURSS00052 Light Vehicle Wheel Alignment skill set



o AURSSs00053 Heavy Vehicle Wheel Alignment skill set

All components submitted for endorsement have been developed and reviewed in accordance with the Standards for Training Packages 2012, the Training Package Products Policy 2012 and the Training Package Development and Endorsement Policy 2016.

2.4.1 Equivalency status of modified qualification

The revised qualification is not deemed equivalent to AUR32516 Certificate III in Automotive Underbody Technology. The purpose of the new qualification is to meet the needs of the automotive fast-fit industry, therefore AURTTZ002 Diagnose and repair exhaust systems has been moved to the elective bank as it does not directly align to the primary job roles in tyres, wheels, steering, suspension and brakes arising from this qualification. AURETR025 Test, charge and replace batteries and jump- start vehicles has been moved to the core bank from the elective bank as all workers in businesses servicing tyres, wheels, steering, suspension and brakes are expected to carry out this activity if needed. A number of units that would not benefit a worker in the fast-fit industry have also been removed from the elective bank.

The non-equivalence is based on the fact that a learner who completes AUR32518 Certificate III in Automotive Underbody Technology will not have the equivalent skills and knowledge of a learner that had completed AUR32516 Certificate III in Automotive Underbody Technology as the job outcome of the qualification has changed. It is normally the case that when the core bank of units is altered, the qualification is deemed not equivalent.

Evidence of consultation with the states and territories, and evidence that the views of key stakeholders have been considered, is provided in this document.

Table 4 Summary of recommendations

Project 2a: IRC recommendations for training product development

Revise 15 Units of Competency to ensure they are up to date and meeting industry needs. These units are:

AURETD001: Diagnose and repair electronically controlled steering systems

AURETR036: Diagnose and repair electronically controlled suspension systems

AURLLD001: Determine compliance of steering and suspension modifications

AURLTD003: Reset steering system alignment adjustments to customer specifications

AURLTJ001: Select light vehicle tyres and wheels for specific applications

AURLTJ003: Remove, inspect and refit light vehicle wheel and tyre assemblies

AURLTQ002: Diagnose and repair light vehicle drive shafts

AURLTX003: Diagnose and repair light vehicle clutch systems

AURTTB002: Attach friction materials and radius grind

AURTTB003: Machine brake drums and brake disc rotors

AURTTB005: Assemble and fit braking system components

AURTTJ001: Balance wheels and tyres



Project 2a: IRC recommendations for training product development

AURTTJ002: Remove, inspect and refit wheel hubs and associated brake components

AURTTX005: Inspect and service clutch systems

AURVTW008: Carry out oxyacetylene welding, thermal heating and cutting

Create two new skill sets:

AURSS00052: Light Vehicle Wheel Alignment Skill set

AURSS00053: Heavy Vehicle Wheel Alignment Skill set

Restructure AUR32516 Certificate III in Automotive Underbody Technology to align with the needs of the automotive fast-fit industry

Remove five UoCs from the elective bank of the qualification

o AURTTB002: Attach friction materials and radius grind

o AURVTW001: Carry out manual metal arc welding on components

o AURTTS001: Fabricate exhaust systems and components

o AURLTJ004: Provide advice on the effects of wheel and tyre combinations

o AURVTW003: Carry out advanced gas metal arc welding on vehicle body sections

Move one UoC from core to elective bank

o AURTTZ002: Diagnose and repair exhaust systems

Move one UoC from elective to core bank

o AURETR025: Test, charge and replace batteries and jump-start vehicles



3 Evidence of industry support

The Automotive Light Vehicle IRC supports the submission of the Training Package components detailed in this Case for Endorsement.

Name of Chair: Nigel Muller, Victorian Automobile Chamber of Commerce

Signature of Chair:

Date:

3.1 Industry engagement Throughout consultation, we have sought to place industry at the heart of our work. Our approach has been guided by our principles for training product development which determine that our work should:

1. Be industry-led;

2. Encourage broad and transparent stakeholder consultation;

3. Respond quickly to industry skills needs and priorities;

4. Be efficient and cost-effective; and

5. Produce high quality and independently validated training products.

We have consulted with industry and other relevant stakeholders through the methods outlined below. A list of stakeholders consulted over the course of our project work can be found in Appendix B.

3.1.1 Targeted consultation Throughout the project we held targeted consultations with key stakeholders who were identified by IRC members, broad industry research, or through PwC’s network of contacts. Stakeholders in occupations relevant to the qualification were targeted, therefore the original target group were those who worked in the tyre fitting and wheel alignment industry. Following the change of project scope, stakeholders from the automotive fast fit industry with expertise in simple underbody repair and replacement of tyres, wheels, steering, suspension and brakes were targeted. The target group was small and relative to the size of the automotive industry.

Overall, we attempted to engage with around 180 industry stakeholders via direct email or phone calls. Of those we were able to engage with, consultations were held in the form of one-to-one phone interviews and teleconference focus groups. Stakeholders who were consulted are listed in Appendix B.



3.1.2 Engagement with State and Territory Training Authorities

State and Territory Training Authorities (STAs) have been engaged on several occasions throughout the review process, as well as providing general feedback and advice on an ongoing basis. All STAs were consulted and many provided feedback during the following stages of our training product development work:

Case for Change consultations, noting that this was undertaken by the previous Industry Skills Council

Consultations and other industry engagement methods

The draft training products published on PwC’s SfA website from April to May 2018.

STA review period on all draft training products and the Case for Endorsement 13th – 27th June

The following feedback was received and actioned from STAs:

Victorian STA provided feedback on individual units which were actioned and the changes were endorsed.

Western Australia STA provided feedback on changes made to the assessment conditions of units which were actioned and the changes were endorsed.

Northern Territory STA endorsed the changes.

Tasmanian STA endorsed the changes.

New South Wales STA endorsed the changes.

Queensland STA endorsed the changes.

PwC’s SfA have actively followed up with South Australia and Australian Capital Territory STAs to encourage their feedback, no response has been received.

3.1.3 Draft training product review We published the draft training products on the PwC’s Skills for Australia website from the 30th of April to the 21st of May 2018. The purpose of publishing the training products was to ensure stakeholders could review and comment on the ways in which the feedback we received during consultation had been reflected in the proposed training product changes.

We also sent email communications informing stakeholders that the draft training products were available for review on our website. These emails were distributed to and by our IRC Members, STA networks and our 355 website subscribers. During this time the training products were downloaded 32 times.

3.1.4 Dissenting views and outstanding issues expressed during consultation

Table 5 Dissenting views



Dissenting view How it has been addressed

A minority of stakeholders from NSW suggested AUR32516 Certificate III in Automotive Underbody Technology could be re-structured to reduce the number of core units and create specialist elective streams (e.g. wheel alignment). This would enable workers in specialist businesses to achieve a Certificate III level qualification and resolve the issues faced by wheel alignment businesses in NSW.

Further consultation with industry identified that this would not be an appropriate solution. The specialist automotive underbody repair industry is a thin market and narrowing the scope of the qualification through elective streams would further reduce the future job opportunities of learners. In order to enable learners to participate in the fast-fit industry (and therefore increase employment options), skills and knowledge to operate on tyres, wheels, steering, suspension and brakes is required and fulfils an industry need.

Wheel alignment is a Certificate III level skill, which is why there is a licensing requirement in NSW.

The majority of stakeholders consulted believe that at a basic level, a minimum AQF level 2 qualification should be held, acknowledging that more complex wheel alignments would require greater skills and knowledge. It was agreed that the new skill sets would have a pre-requisite of AUR21916 Certificate II in Automotive Tyre Servicing OR any other AUR Certificate III qualification. This indicates that learners must have previous exposure to tyres and wheels work, or be at an AQF Level 3 in order to complete wheel alignment activity.

3.1.5 Engagement with licensing bodies As noted in Section 2.1, PwC’s Skills for Australia engaged with NSW Fair Trading following initial consultation in 2017 on tyre fitting and wheel alignment. This resulted in the removal of licensing requirements for tyre fitters only – licensing requirements remain for wheel aligners. PwC’s Skills for Australia have continued to engage and provide updates to NSW Fair Trading on the information obtained from industry consultation regarding AUR32516 Certificate III in Automotive Underbody Technology and the work carried out to create two new skill sets for wheel alignment.

3.1.6 Continued communications Following the formal stakeholder consultation period, we continued to engage with our stakeholders to seek further feedback and provide updates on our progress. This communication occurred via email or phone and continued as the Case for Endorsement progressed.



4 Industry expectations about training delivery

4.1 Industry advice on training delivery AUR32516 Certificate III in Automotive Underbody Technology is intended for persons who carry out “repair of underbody systems of motor vehicles, including brake equipment or systems, exhaust systems or steering or suspension systems, but does not include mechanical systems or electrical equipment, systems or circuits”4. The qualification to date has experienced relatively low enrolments as there are no licensing requirements outside of NSW for specialised areas of underbody work. It is highly subsidised in Queensland (QLD) as the government identified a skills shortage several years ago. It is also subsidised in South Australia (SA) however not to the same extent. The subsidisation of the qualification is reflected in the higher enrolment numbers for QLD and SA from 2014 to 2016 (refer to Table 4).

Overall, industry stakeholder feedback identified that despite the low enrolments, the qualification could be re-structured to meet the needs of the automotive fast-fit industry. This re-structure will result in the qualification being deemed non-equivalent due to changes in the core bank of units. Industry stakeholders agreed that the changes made accurately reflect the skills and knowledge required to work in the automotive fast-fit industry.

Additional advice about industry’s expectations of training delivery, including duration of training, delivery modes and pathways, work-based learning strategies, assessment and learner characteristics, is included in the AUR Companion Volume Implementation Guide.

Table 6 Qualification enrolment numbers from 2014 – 20165

Qualification enrolments by state 2014-16

NSW VIC QLD SA WA TAS NT ACT

AUR32516 Certificate III in Automotive Underbody Technology

98 7 241 63 0 0 0 0

4.2 Industry advice on traineeships and apprenticeships

The non-equivalence and recoding of this qualification will require Registered Training Organisations (RTOs) to re-apply to have this qualification put on their scope. RTOs will also need to ensure they have the tools required to deliver all core units. The qualification is to be delivered as an apprenticeship. Employers who experience difficulty in providing the workplace training and resources for any of the specialist repair areas and UoCs should provide for their apprentices to be sent to another automotive repair business to complete the training and obtain the required workplace evidence.

4 NSW Fair Trading,

http://www.fairtrading.nsw.gov.au/ftw/Tradespeople/Motor_repairers_and_insurers/Classes_of_repair_work.page

5 NCVER data



5 Implementation of the new Training Package

5.1.1 Timing of implementation It is anticipated that the Case for Endorsement will be reviewed at the October 2018 AISC meeting. 15 units have been updated as part of this project.

Table 8 15 units to be uploaded to trainining.gov.au as part of AUR 5.0




Equivalency

AURETD001 AURETD011 Diagnose and repair electronically controlled steering systems

Existing Equivalent

AURETR036 AURETR136 Diagnose and repair electronically controlled suspension systems

Existing Equivalent

AURLLD001 AURLLD011 Determine compliance of steering and suspension modifications

Existing Equivalent

AURLTD003 AURLTD013 Carry out advanced light vehicle wheel alignment operations

Existing Not equivalent

AURLTJ001 AURLTJ011 Select light vehicle tyres and wheels for specific applications

Existing Equivalent

AURLTJ003 AURLTJ013 Remove, inspect and refit light vehicle wheel and tyre assemblies

Existing Equivalent

AURLTQ002 AURLTQ012 Diagnose and repair light vehicle drive shafts

Existing Equivalent

AURLTX003 AURLTX013 Diagnose and repair light vehicle clutch systems

Existing Equivalent

AURTTB002 AURTTB012 Attach friction materials and radius grind

Existing Equivalent

AURTTB003 AURTTB013 Machine brake drums and brake disc rotors

Existing Equivalent






Equivalency

AURTTB005 AURTTB015 Assemble and fit braking system components

Existing Equivalent

AURTTJ001 AURTTJ011 Balance wheels and tyres Existing Equivalent

AURTTJ002 AURTTJ012 Remove, inspect and refit wheel hubs and associated brake components

Existing Equivalent

AURTTX005 AURTTX015 Inspect and service clutch systems

Existing Equivalent

AURVTW008

AURVTW018

Carry out oxyacetylene welding, thermal heating and cutting

Existing Equivalent

5.1.2 Implementation management strategy The new and revised training products will need to be communicated to RTOs and industry participants. We have developed a strategy for the communication of these updates in the event of AISC approval. This includes:

Communications to all relevant RTOs nationally explaining the changes.

Updates on the PwC’s Skills for Australia website, including news post on the automotive page and pop-up notification for all users viewing the website.

Emails sent directly to all PwC’s Skills for Australia automotive subscribers to inform them of the changes.

Email communications with all organisations and individuals previously engaged throughout this consultation process, including employers, RTOs and peak bodies.

Development of a summary document providing an explanation of the changes. This document will be shared with all networks and broader distribution encouraged.

PwC’s SfA team to be present at relevant industry conferences and events to communicate the changes and encourage industry-wide awareness.

5.1.3 Licensing requirements Workers in the automotive service and repair industry, including wheel aligners, are required to hold a tradespersons certificate in NSW. This stipulates a minimum requirement of a Certificate III qualification. AUR32516 Certificate III in Automotive Underbody Technology may be completed by learners in NSW in order to meet licensing requirements. As of September 2017, tyre fitters in NSW no longer require a License, however, the requirements remain for wheel aligners.

The SSO and the Light Vehicle IRC recognise that the qualification is beyond the scope of specialist wheel alignment businesses and such businesses may face difficulty in providing



the necessary workplace training environment for their workers to complete the required UoCs. However, industry feedback has been clear that it is not in the best interest of learners to create a Certificate III qualification specifically for the wheel alignment industry.

No further changes to licensing requirements are expected, however PwC’s Skills for Australia will continue to engage with NSW Fair Trading and provide information on the new wheel alignment skill sets in the AUR Training Package.

5.1.4 Funding Arrangements Whilst the proposed modification will change the packaging rules for AUR32516

Certificate III in Automotive Underbody Technology (to be re-coded AUR32518), the total number of Units of Competency required to complete the qualification remains consistent at 28. As such, state and territory funding arrangements should not be significantly affected.



6 Quality assurance reports

6.1 Independent Quality Reports Independent Quality Reports, including an Editorial Report and an Equity Report, have been

developed and included as part of this Case for Endorsement. These reports can be found in

Appendix D of this report.

6.2 Declaration of alignment with standards Throughout consultation we have ensured that the proposed Training Package components developed as a result of our consultation with industry meet the requirements of:

The Standards for Training Packages 2012

Training Package Products Policy

Training Package Development and Endorsement Process Policy

6.3 Companion Volume Implementation Guide A quality-assured Companion Volume Implementation Guide has been prepared and will be available on VETNet following publication of Version 5.0 of the AUR Training Package on the National Register.

6.4 Training Package Quality Principles The table below provides a statement of evidence that the draft Training Package components meet the Training Package Quality Principles.

Table 10 Training Package Quality Principles

Principle Evidence

1. Reflect identified workforce outcomes

The conduct of our enquiry, as outlined in Section 3.1 has ensured that industry needs have been at the centre of our training product development work.

Existing Training Package components have been amended to ensure currency with technology, processes and business environments.

Training Package components have been developed with reference to the key trends identified in the Automotive Industry Skills Forecast and Proposed Schedule of Work, including changing business environments and skills needs within the automotive industry.

2. Support national (and international) portability of skills and competencies including reflecting licensing and regulatory requirements

Qualification packaging rules are sufficiently flexible to allow the importation of Units of Competency from other Training Packages

We have developed two skill sets to support portability and consistent development of skills



Principle Evidence

NSW licensing requirements have not been impacted at the time of writing. The SSO will continue to engage with NSW fair trading with regards to licensing requirements for wheel aligners.

3. Reflect national agreement about the core transferable skills and core job-specific skills required for job roles as identified by industry

Consultations have included stakeholders from employers, peak bodies, national RTOs and other subject matter experts, ensuring that the national portability of skills has been inherent in our proposed modifications to Training Package components.

4. Be flexible enough to meet the diversity of individual and employer needs, including the capacity to adapt to changing job roles and workplaces

The Units of Competency contained in this project can continue to be tailored to industry needs over time, while maintaining a baseline of skills within the industry.

5. Facilitate recognition of an individual’s skills and knowledge and support movement between the school, vocational education and higher education sectors

The Units of Competency and qualification included within the scope of this project has been developed to ensure they support both the needs of learners who have entered the vocational education sector from school and those with existing skills, knowledge and experience.

The creation of new skill sets provides an accessible pathway to undertake training relating to wheel alignment.

6. Support interpretation by training providers and others through the use of simple, concise language and clear articulation of assessment requirements

A Companion Volume Implementation Guide will accompany the release of the Training Package, thereby helping to support implementation of training across a range of settings.



7 Implementation of the COAG Industry and Skills Council reforms to Training Packages

7.1 Alignment with the COAG ISC reforms to Training Packages

The proposed change in this Case for Endorsement clearly aligns with the principles espoused by the COAG Industry and Skills Council regarding Training Package reform. See table below for specific details.

Table 11 Application of COAG Industry and Skills Council reforms

COAG reform principle Project alignment

Ensure obsolete and superfluous qualifications are removed from the system

A need for a qualification to meet the needs of the automotive fast-fit industry was identified through industry consultation. AUR32516 Certificate III in Automotive Underbody Technology has been replaced by AUR32518 Certificate III in Automotive Underbody Technology to meet this need and consequently is not superfluous.

Ensure that more information about industry’s expectations of training delivery is available to training providers to improve their delivery and to consumers to enable more informed course choices

The specification of industry expectations regarding training ensures that training is delivered in a manner consistent with industry needs. This project does not specifically involve the development of training expectations, however, it does comment on the broader theme of industry-led training.

Ensure that the training system better supports individuals to move easily from one related occupation to another

The unit modifications and new skill sets ensure that learners develop the skills required to engage effectively with underbody work in the light vehicle sector, and wheel alignment for light and heavy vehicles, while ensuring that the skills are transferrable to similar occupations.

Improve the efficiency of the training system through the creation of Units of Competency that can be owned and used by multiple industry sectors.

Due to the highly specialised and technical nature of the automotive light vehicle service and repair industry the revised units are unlikely to be imported into other Training Packages. The units are used in a number of qualifications within the AUR Training Package.

Foster greater recognition of skill sets.

The development of two new skill sets for wheel alignment training is critical to ensuring the fluidity of learners and workers throughout the automotive industry and the Australian workforce more broadly.



7.2 Alignment of Training Package development work with work assigned by AISC in Case for Change

The activity order outlined in Section 1 was based on the ASA business case. Following consultation with industry and licensing bodies, this project did not result in the development of a Certificate III qualification in tyre fitting and wheel alignment for the following reasons:

An existing Certificate II qualification, AUR21916 Certificate II in Tyre Servicing meets the needs of the tyre fitting industry and as of September 2017, tyre fitters in NSW are no longer required to hold a Tradesperson’s certificate (minimum Certificate level III qualification).

Industry stakeholders did not believe a Certificate III in Wheel Alignment should be developed as it would not meet AQF Level 3 requirements and it would narrow a learners future job opportunities.

As a result, the scope of the project was revised as outlined in section 2.

7.3 Evidence that Training Package components are prepared for publication

The changes proposed in this Case for Endorsement have been translated into Training Package content in preparation for publication on training.gov.au. The draft version of the revised Units of Competency were circulated with Automotive Light Vehicle IRC Members with the Case for Endorsement. The draft training products are attached for evidence that the revised Training Package material is ready for publication.



8 Proposed Training Package content

See attached for a copy of one qualification, 15 revised Units of Competency and two new skill sets.

AUR32518: Certificate III in Automotive Underbody Technology

AURETD011: Diagnose and repair electronically controlled steering systems

AURETR136: Diagnose and repair electronically controlled suspension systems

AURLLD011: Determine compliance of steering and suspension modifications

AURLTD013: Carry out advanced light vehicle wheel alignment operations

AURLTJ011: Select light vehicle tyres and wheels for specific applications

AURLTJ013: Remove, inspect and refit light vehicle wheel and tyre assemblies

AURLTQ012: Diagnose and repair light vehicle drive shafts

AURLTX013: Diagnose and repair light vehicle clutch systems

AURTTB012: Attach friction materials and radius grind

AURTTB013: Machine brake drums and brake disc rotors

AURTTB015: Assemble and fit braking system components

AURTTJ011: Balance wheels and tyres

AURTTJ012: Remove, inspect and refit wheel hubs and associated brake components

AURTTX015: Inspect and service clutch systems

AURVTW018: Carry out oxyacetylene welding, thermal heating and cutting

AURSS00052: Light Vehicle Wheel Alignment Skill set

AURSS00053: Heavy Vehicle Wheel Alignment Skill set



Appendices



Appendix A – Key findings from consultation

Table 1 Key findings from consultation

Feedback area Findings

The core units do not align well to a job role/s which has led to confusion over the purpose of the qualification and contributed to low enrolments.

AURTTZ002 Diagnose and repair exhaust systems should be moved to the elective bank as it does not house core skills for the job roles arising from this qualification. Industry feedback indicates that the core bank should be aligned to tyres, wheels, steering, suspension and brakes.

AURETR025 Test, charge and replace batteries and jump - start vehicles is considered to house essential skills and knowledge required by all workers in businesses that service tyres, wheels, steering, suspension and brakes.

Five elective units are skills not relevant to the job role outcomes of the qualification.

AURTTB002 Attach friction materials and radius grind had no enrolments from 2014-16. This UoC would only be relevant for older cars and motorsport vehicles and should be removed from the qualification. It will remain in the AUR21316 Certificate II in Automotive Braking System Technology and AUR21016 Certificate II in Motorsport Technology which will be reviewed in 2017/18 and 2019/20.

AURVTW001 Carry out manual metal arc welding on components and AURVTW003 Carry out advanced gas metal arc welding on vehicle body sections are not UoCs required by workers performing underbody work on light vehicles and will be removed from the qualification. Both UoCs are included in a range of vehicle body repair and heavy vehicle qualifications and will remain in the AUR Training Package.

AURLLD001 Determine compliance of steering and suspension modifications requires higher level skills and is likely to be appropriate for incorporation into an AQF Level 4 qualification. The unit will remain in the AUR32516 Certificate III in Automotive Underbody Technology until the automotive advanced qualifications are reviewed in an upcoming 2017/18 project.

AURTTS001 Fabricate exhaust systems and components is used in the custom end-of-market and is not relevant to workers completing this qualification. Workers who require these skills and knowledge typically acquire them ‘on the job’, reflecting the extremely low number of enrolments. This UoC should be removed from the qualification but will remain in the AUR Training Package.

AURLTD003 Reset steering system alignment adjustments to customer specifications has low uptake as very few customers will request steering system alignment specifications. This UoC has relevance in niche contexts such as the motorsport industry and highly modified vehicles. As the UoC is not housed elsewhere within the AUR Training Package, industry feedback recommends that it remain in the qualification until the motorsport qualifications are reviewed in 2019/20. Stakeholder



feedback also indicated that the title is unclear as steering system alignment is more commonly known as wheel alignment. It is proposed to rename the UoC to Carry out advanced light vehicle wheel alignment operations.

Increasing complexities and technological change in the automotive industry.

New technology is increasingly being incorporated into vehicles and impacting underbody trade work. Key changes to the AUR Training Package are outlined below:

o All “diagnose and repair” units should include specificity on the required skills to access, read and interpret manufacturer specifications. This will ensure best practice, consumer safety and protect workers from potential litigation.

o Modern vehicles are now equipped with an on-board diagnostics system. The use of a diagnostic scan tool should be included in the foundation technology skills of all electrical “diagnose and repair” UoCs so that learners are skilled in identifying engine codes and diagnostic information.

Ambiguous or unspecified points in the unit including foundation skills, performance and knowledge evidence.

Opportunities to clarify ambiguous or unspecified points within UoCs were highlighted by stakeholders:

o Reference to Australian Standards for welding should be included in welding and machining UoCs to ensure consistent levels of quality and that the structure or component is fit for purpose.

o Where a component is replaced instead of repaired, the performance and knowledge evidence should reflect this and provide clarification.

o Problem solving, communication and technology skills should be added to the foundation skills section of units where applicable to ensure accurate identification of the skills that are essential to performance.

Insufficient or inappropriate technical skill requirements in the performance or knowledge evidence.

Opportunities to improve technical skills were identified by stakeholders:

o The length of welds should be increased to 200mm, from 150mm so that learners can perform a stop start weld by changing the electrode.

o Learners should understand the purpose and operation of an oxidation catalyst component within an exhaust system.

o The removal, inspection, repair and refit of tyres and tubes for wheel assemblies fitted with a tyre pressure sensor should be included in the knowledge evidence of all relevant units.

o Steering system reset procedures to calibrate on-board system sensors with the steering geometry should be added to the knowledge evidence of AURLTD003 Reset steering system alignment adjustments to customer specifications.

Opportunities to improve Training Package.

AURLTD003 Reset steering system alignment adjustments to customer specifications (which has been renamed to Carry out advanced light vehicle wheel alignment operations) provides advanced wheel alignment skills for highly modified vehicles. AURLTD006 Carry out light vehicle wheel alignment operations should be added



as a prerequisite to this unit to ensure learners are equipped with the basic wheel alignment skills prior to learning the advanced skills.

Development of wheel alignment training for light and heavy vehicles to meet NSW licensing requirements and provide an appropriate training pathway for all other states.

Strong stakeholder feedback indicated that, for states other than NSW, the AUR21916 Certificate II in Automotive Tyre Servicing should include wheel alignment training, as the basic wheel alignment skills can be completed by a worker holding an AQF level 2 qualification. However, some stakeholders also added that a worker should hold an AQF level 3 qualification where the wheel alignment is more complex and involves identifying a fault. Diagnosis of faults and repair skills are included in existing UoCs in AUR32516 Certificate III in Automotive Underbody Technology.

The fundamental training required to undertake wheel alignments in light and heavy vehicles is similar, however, the practical application within each sector differs. Training for the two sectors should be in different elective specialisation streams in the same qualification and/or as separate skill sets. This reflects the common nature of the tasks, but allows for skills variation and the likelihood that a business is only going to engage in either the light or heavy vehicle sector in wheel alignment.

To address wheel alignment training in the AUR Training Package, the below recommendations are proposed:

o Create new skill set for light vehicle wheel alignment that includes the following UoCs: AURLTD006 Carry out light vehicle wheel alignment operations, AURTTD002 Inspect and service steering systems, AURTTD004 Inspect and service suspension systems, AURTTJ011 Balance wheels and tyres.

o Create new skill set for heavy vehicle wheel alignment that includes the following UoCs: AURHTD004 Carry out heavy vehicle wheel alignment operations, AURTTD002 Inspect and service steering systems, AURTTD004 Inspect and service suspension systems, AURTTJ011 Balance wheels and tyres.

Modify AUR21916 Certificate II in Automotive Tyre Servicing to include wheel alignment training for light vehicles by adding AURLTD006 Carry out light vehicle wheel alignment operations and creating an elective stream. This will be reviewed in a 2017/18 project for light vehicle Certificate IIs.



Appendix B – Stakeholders consulted in training product development work

The tables below list the stakeholders who provided feedback throughout our training product development work in their capacity as IRC members, through their participation in targeted interviews and feedback on draft training products published on our website

Table 2 Light Vehicle Industry Reference Committee Members (2018)

IRC Member Organisation State

Nigel Muller VACC Auto Apprenticeships VIC

Fiona Murphy KMART Tyre and Auto NSW

Greg Preston Australian Association of Progressive Repairs NSW

Lesley Yates Australian Automotive Aftermarket Association VIC

Bruce Chellingworth BJC Advisory Services NSW

Peter Blanshard Institute of Automotive Mechanical Engineers NSW

Rick Parker Hyundai Motor Company Australia Pty Ltd NSW

Stuart Pascoe Cornell Diesel Systems VIC

Martin Sanchez Lonsdale Street Auto Electrics Pty Ltd VIC

Scott Batchelor Australian Manufacturing Workers' Union SA

Rod Cumming Australian Refrigeration Council VIC

Paul Unerkov Motor Trade Association SA SA

Table 3 Targeted consultation

Individual/Group Organisation Stakeholder type State

Wayne Wylie Otraco Industry QLD

Laurie Davis Big Wheels Truck Alignment

Industry QLD

Bill Bennett Pedders Suspension Group (retired)

Industry VIC

Thomas Hatch KMART Tyre & Auto Service

Industry NSW

Tony Harrison Bob Jane Industry VIC

Bill McKenna North Terrace Tyre (NTT) Group

Industry

SA

Dominic Lepro

Chris Chalmers Brown and Hurley Industry QLD

Paul Bevis Tyrepower Willeton Industry WA

John O’Leary All Coast Tyres Industry QLD



Individual/Group Organisation Stakeholder type State

Brad Smedley Smedley Tyre Service Industry SA

Paul Woodland Heavy Vehicle Industry Australia

Industry Assn.

Strategic IRC

QLD

Chris Amos Thiess Pty Ltd

Industry

Heavy Vehicle IRC

QLD

Dale Henry Work Management Solutions

Industry

Heavy Vehicle IRC

WA

Mark Harper

Utilities, Engineering, Electrical and Automotive training council (UEEA)

Industry Assn.

Strategic IRC

WA

Paul Kulpa MTA Queensland

Industry Assn.

Strategic IRC

QLD

Deborah Joyce ATB NSW Industry Assn. NSW

Terry Lawler ISACNT Industry Assn. NT

Gary Davenport Vantage Automotive Pty Ltd

Education NSW

Tony Shute TAFE Qld Education QLD

Jeffrey Morris

Kaz Harris-Brown

Lori Lorenz Automotive Academy Pty Ltd

Education QLD

Michael Cochrane TAFE NSW

Education

NSW

Chris Greentree

Darren Noack Canberra Institute of Technology

Education ACT

Patrick Thornton Kangan Institute

Education

Heavy Vehicle IRC

VIC

Gavin Cribb

Jody Stalenberg

Maarten Hardy Cartec Training Solutions Education WA

Paul Black MTA Institute Education QLD

Donna Harris Department of Fair Trading

Government

NSW

Katie Harbon

Mitchel Harris

Javier Yuste

Craig Rorie



Appendix C – Non-endorsable components

Please refer to Attachment 1 which outlines minor updates that will be implemented when AUR Training Package v5.0 is released on the National Register. Details of non-endorsable changes to be made as a result of this project work are outlined below.

Table 4 New skill sets created for the AUR Training Package

Skill set Code Skill set title

AURSS00052 Light Vehicle Wheel Alignment skill set

AURSS00053 Heavy Vehicle Wheel Alignment skill set


Automotive Retail, Service and Repair Version 6.0

Appendix D – Quality Assurance Reports

Editorial Report The following editorial report was produced by Bernadette Delaney as part of the quality assurance process.

Editorial Report Section 1 – Details of draft training package components

Information required Detail

Training Package title and code AUR Automotive Retail, Service and Repair Training Package (Version 6.0)

Number of new or revised qualifications 1

Number of new or revised units of competency 25

Confirmation that the draft endorsed components meet the requirements in Section 2

The draft qualifications (1), the skill sets (2), the units of competency and the assessment requirements (25) and the draft Implementation Guide (Version 6.0) meet all the requirements in Section 2.

Person completing the Editorial Report and organisation. 1

Bernadette Delaney

Delaney Associates Pty Ltd

Member of the Training Package Quality Assurance Pane

Date completed 4th June, 2018

1 Persons not a member of the panel are required to provide the following additional information: demonstrated experience in editing technical and industry publications, preferably including education and/or training; demonstrated commitment by the applicant to ongoing professional development; details of relevant qualifications and/or professional membership(s).



Section 2 – Editorial checklist of draft training package components

Editorial Requirements Comments

Provide brief commentary on whether the draft endorsed components meet each of the Editorial Requirements/Standards for Training Packages

SSO comments

Draft endorsed components have been proofread and edited against the Standards for Training Packages 2012, the Training Package Products Policy and the Training Package Development and Endorsement Process Policy by the SSO/developer prior to the formal Editorial review.

Yes. The components are:

Units of competency- 25

Assessment requirements - 25

Qualifications- 1

Skill Sets- 2

Credit arrangements - nil

The draft qualification, AUR32518 Certificate III in Automotive Underbody Technology, the two skill sets, the twenty -five draft units of competency and assessment requirements and the draft Implementation Guide (Version 6.0) have been proof read and edited against the Standards for Training Packages and the Training Package Development and Endorsement Process Policy and reference to the Training Package Products Policy. Components were proofread and edited throughout the consultation and finalisation stages by the developer.

The Standards for Training Packages have been used by the developer for an internal quality check to ensure compliance. The Case for Endorsement confirms in section 6.2 that all components





SSO comments

submitted for endorsement have been developed and reviewed in accordance with the Standards for Training Packages 2012, the Training Package Products Policy 2012 and the Training Package Development and Endorsement Policy 2016.

The standards for training packages

Training packages – products



SSO comments

Standard 1: Training Packages consist of the following:

1. AISC endorsed components:

• units of competency • assessment requirements (associated with

each unit of competency) • qualifications • credit arrangements.

Yes, all components were reviewed and meet the Editorial requirements and Standards for Training Packages. All training products were reviewed against the templates presented in the Standards for Training Packages to ensure each required field of these templates was followed. These products were also checked for clarity and consistency.





SSO comments

2. One or more quality assured companion volumes.

The draft components submitted to the Australian Industry and Skills Committee (AISC) for endorsement are:

1 new qualifications

2 new skill sets

25 new units of competency and accompanying assessment requirements

Draft Implementation Guide (Version 6.0).

There were no credit arrangements presented.

Training Packages - Policy



SSO comments

Standard 2: Training Package developers comply with the Training Package Products Policy.

Yes. Skills for Australia have complied with the Training Package Products Policy.

Standard 2 has been met and the draft qualification AUR32518 Certificate III in Automotive Underbody Technology, has been coded with a 2018 identifier and the title has not changed. This is as per policy





SSO comments

(p6) if one or more units are added to or deleted from the core. The unit AURTTZ012 Diagnose and repair exhaust systems has been moved from the core to the electives. The qualification title reflects the vocational outcome as per the qualification template.

Unit of competency codes have changed, as this is an endorsed change, but not the titles. When queried in this editorial process, PwC's Skills for Australia advised that they had not changed unit titles, as the updates had not changed the vocational outcome of the units and industry supported not changing titles. This approach had been accepted by the Department on other projects that have been through the QA process.

Guidance about relevant access and equity issues is addressed in the draft Implementation Guide Version 6.0. This guidance covers reasonable adjustment.

Foundation Skills tables are detailed in each unit of competency. These explain in clear details the Foundation Skills required for each unit of competency and provide good guidance for the types of skills and abilities necessary to map and meet the performance criteria and the assessment





SSO comments

requirements. The draft Implementation Guide 6.0 provides further advice on Foundation Skills.

Qualification mapping information has been provided in the draft Implementation Guide Version 6.0. There is a mapping table showing that the draft new qualification AUR32518 Certificate III in Automotive Underbody Technology, has no equivalent. Mapping information is also provided for the unit of competencies and the skills sets in the draft Implementation Guide 6.0.

The qualification packaging rules are clearly expressed, flexible and have been supported by industry stakeholders. It is clearly stated the total number of units required for the qualification. There is one prerequisite unit indicated. Flexibility is provided by the number and type of elective choices. Electives can be imported from other AUR training packages.

Generic qualifications pathways advice is provided in the draft Implementation Guide 6.0.

The Case for Endorsement outlines the rationale for the two skill sets as providing upgrades for existing workers (2.3.3).





SSO comments

The Skill Sets presented provide pathways advice.

Standard 3: Training Package developers comply with the AISC Training Package Development and Endorsement Process Policy.

Yes, Skills for Australia have complied with the Training Package Development and Endorsement Process Policy.

The original business case proposed was to modify and restructure AUR32516 Certificate III in Automotive Underbody Technology to reflect tyre fitting and wheel alignment job roles. Changes in NSW licensing requirements for tyre fitters and lack of industry support changed the focus of the project to developing a qualification for the fast- fit industry ((i.e. tyres, wheels, steering, suspension and brakes).

The Case for Endorsement outlines the key findings from consultations (Attachment A).

Consultation addressed how the Certificate III in Automotive Underbody Technology could be restructured to address a wider industry need. Industry stakeholders proposed that the qualification could meet industry requirements if re-structured to meet the needs of the automotive fast fit industry. This approach was approved by the





SSO comments

Light Vehicle Industry Reference Committee (IRC) and industry stakeholders.

Consultation activities included:

• overseeing and ongoing feedback from the 12 members of the Light Vehicle Industry Reference Committee Members (2018)

• targeted consultations (N=180) in the form of phone calls and emails were undertaken with 36 responses

• registering and responding to comments logged on the issues register

• State Training Authorities were engaged in the process and provided feedback. They will be further consulted after QA process is completed

• draft training products were published on the Skills for Australia website and comment was sought from 30th of April to the 21st of May 2018. During this time the training products were downloaded 32 times.

Dissenting views and their resolution are also documented in the Case for Endorsement (3.1.4).



Training Packages – Components

Units of competency



SSO comments

Standard 4: Units of competency specify the standards of performance required in the workplace.

Yes. The units clearly and logically described the standards required in the work place.

Standard 5: The structure of units of competency complies with the unit of competency template.

Yes. All units were checked and mapped against the required template.

All mandatory fields are covered in the unit of competency template. The guidelines provided on the template were followed.

The units were checked for consistency of style to ensure clarity, appropriate coding and mapping and accuracy of foundation skills descriptions in relation to the elements and performance criteria.

The units of competency related to the performance evidence and knowledge evidence in the assessment requirements. The units were checked to ensure that they consisted of clearly presented statements in application, elements, performance criteria and foundation skills. The units were also reviewed to check consistency in presentation and language style





SSO comments

with the other units in the qualification. Some minor changes were suggested and accepted.

Assessment Requirements



SSO comments

Standard 6: Assessment requirements specify the evidence and required conditions for assessment.

Yes. The assessment templates were populated appropriately. The performance evidence directed the coverage of elements, performance criteria and foundation skills as well as providing clear guidance on the process or product evidence and the frequency and volume.





SSO comments

Standard 7: Every unit of competency has associated assessment requirements. The structure of assessment requirements complies with the assessment requirements template.

Yes. The assessment templates were followed. These were edited and checked for internal consistency and consistency with the requirements stated in the elements and performance criteria.

All components were checked for clarity.

Advice was provided in the editorial process about the requirements in the Conditions section of the Assessment Requirements.

Qualifications



SSO comments

Standard 8: Qualifications comply with the Australian Qualifications Framework specification for that qualification type.

The draft qualification AUR32518 Certificate III in Automotive Underbody Technology, complies with the Australian Qualifications Framework (AQF) specification for the Certificate III.

Skills for Australia presented a detailed analysis chart aligning AUR32518 Certificate III in Automotive Underbody Technology, with the AQF qualification





SSO comments

descriptors- skills, knowledge and application of skills.

For this editorial report, the alignment with the AQF descriptors was also checked.

Standard 9: The structure of the information for the Australian Qualifications Framework qualification complies with the qualification template.

The structure of the draft qualification AUR32518 Certificate III in Automotive Underbody Technology, covered all the fields and mandatory information in the qualification template from the Standards for Training Packages 2012.

Credit Arrangements



SSO comments

Standard 10: Credit arrangements existing between Training Package qualifications and Higher Education qualifications are listed in a format that complies with the credit arrangements template.

There were no credit arrangements with higher education.



Companion Volumes



SSO comments

Standard 11: A quality assured companion volume implementation guide produced by the Training Package developer is available at the time of endorsement and complies with the companion volume implementation guide template.

There is a draft Companion Volume Implementation Guide (Version 6.0) which included the reviewed qualification- AUR32518 Certificate III in Automotive Underbody Technology. This is a general AUR Companion Volume and hence covers many industry sectors. All mandatory information is covered in this guide.

Standard 12: Training Package developers produce other quality assured companion volumes to meet the needs of their stakeholders as required.

No other Companion Volume was provided relevant to this review.



Other



SSO comments

Unit codes and titles and qualification codes and titles are accurately cross-referenced throughout the templates including mapping information and packaging rules, and in the companion volume implementation guide.

The qualification and unit codes and titles were accurately cross-referenced throughout the templates including mapping information and packaging rules, and in the companion volume implementation guide.

Units of competency and their content are inserted in full, including any imported units of competency

All units of competency were provided in full for this review.



Equity Report The following equity report was produced by Bernadette Delaney as part of the quality assurance process.

Equity Report Section 1 – Details of draft training package components


Training Package title and code AUR Automotive Retail, Service and Repair Training Package (Version 6..0)

Number of new or revised qualifications 1

Number of new or revised units of competency 25

Confirmation that the draft endorsed components meet the requirements in Section 2

The draft qualifications (1), the skill sets (2), the units of competency and the assessment requirements (25) and the draft Implementation Guide (Version 6.0) meet all the requirements in Section 2.

Person completing the Equity Report and organisation. 1

Bernadette Delaney

Delaney Associates Pty Ltd

Member of the Training Package Quality Assurance Panel

Date completed 4th June, 2018

1 Persons not a member of the Training Package Quality Assurance Panel are required to provide the following additional information: demonstrated experience in analysis of equity issues in the training or educational context; demonstrated understanding of vocational education and training; demonstrated commitment by the person to ongoing professional development; details of relevant qualifications and/or professional membership(s).


Section 2 – Equity checklist of draft training package components Equity requirements Equity reviewer comments

Provide brief commentary on whether the draft endorsed components meet each of the equity

requirements

SSO comments

Draft endorsed components comply with the Training Package Products Policy (see Training Package Standard 2).

Yes. Skills for Australia have complied with the Training Package Products Policy.

Standard 2 has been met and draft qualification AUR32518 Certificate III in Automotive Underbody Technology, has been coded with a 2018 identifier and title with appropriate industry terminology.

Qualification mapping information and charts has been provided in the draft Implementation Guide (Version 6.0).

The qualification packaging rules are clear and have been supported by industry stakeholders. Electives provide a range of choices.

The draft Companion Volume Implementation Guide (Version 6.0) includes updates on occupational outcomes relevant to the draft qualification.

General qualifications pathways advice is provided in the draft Implementation Guide (Version 6.0).

Training Package Quality Principles

Quality Principle 4 Be flexible to meet the diversity of individual and employer needs, including the capacity to adapt to changing job roles and workplaces.

Key features Do the units of competency meet the diversity of individual and employer needs and support equitable access and progression of learners. What evidence demonstrates that the units of competency and their associated assessment requirements are clearly written and have consistent breadth and depth so that they support implementation across a range of settings? Are there other examples that demonstrate how the key features of flexibility are being achieved?


Equity requirements Equity reviewer comments


requirements

SSO comments

1. What evidence demonstrates that the draft components provide flexible qualifications that enable application in different contexts?

The draft qualification, AUR32518 Certificate III in Automotive Underbody Technology is designed to provide an up to date qualification for the fast- fit industry ((i.e. tyres, wheels, steering, suspension and brakes). The qualification is designed to reflect current technology and business environments.

There are no entry requirements for the draft qualification AUR32518 Certificate III in Automotive Underbody Technology.

Electives provide a good range or options for different work environments.

The units of competency and their associated assessment requirements were checked for the clarity of expression, for internal logical relationships and for consistency across the 25 units/assessment requirements presented.

The units and assessment requirements were reviewed to ensure that they were clearly presented for end users.

2. Is there evidence of multiple entry and exit points?

The draft qualification, AUR32518 Certificate III in Automotive Underbody Technology allows for direct entry.

The qualification pathways are in the draft companion volume Implementation Guide 6.0 and they are shown in relation to various occupational in the industry.




requirements

SSO comments

3. Have pre-requisite units of competency been minimised? Are there other examples of evidence that demonstrate how the key features of the flexibility principle are being achieved?

Yes, prerequisites have been minimised. There is one prerequisite unit of competency AURLTD006 Carry out light vehicle wheel alignment operations for an elective unit - AURLTD013 Carry out advanced light vehicle wheel alignment operations. Both units are available as electives so can be easily accessed.

Quality Principle 5 Facilitate recognition of an individual’s skills and knowledge and support movement between the school, vocational education and higher education sectors.

Key features Support learner transition between education sectors.


Provide brief commentary on whether the draft endorsed components meet each of the equity requirements

SSO comments

1. What evidence demonstrates pathways from entry and preparatory level as appropriate to facilitate movement between schools and VET, from entry level into work, and between VET and higher education qualifications?

The draft Implementation Guide 6.0 also advises that in the Training Package the achievement of the draft qualification AUR32518 Certificate III in Automotive Underbody Technology may occur through these pathways:

• formal or informal education and training

• experiences in the workplace

• general life experience, and/or




SSO comments

• any combination of the above.

Industry does not recommend this qualification as suitable for VET in schools.

Quality Principle 6 Support interpretation by training providers and others through the use of simple, CONCISE LANGUAGE and clear articulation of assessment requirements.

Key features Support implementation across a range of settings and support sound assessment practices.

Units of competency are clearly written

Training Package components are compliant with the TGA/National Register requirements for publication.



SSO comments

1. Does the 2.1 Companion Volume Implementation Guide include advice about:

Pathways

Access and equity

Foundation skills?

(see Training Package Standard 11)

There is a pathways section in the Implementation Guide.

The section on Access and Equity in the draft Implementation Guide 6.0 covers reasonable adjustment. The Foundation Skills section explains the application of the Australian Core Skills Framework (ACSF) and the importance of Foundation Skills.

The units of competency and assessment requirements are clearly written in the required style of the Standards. All evidence requirements related to the performance criteria and the performance evidence specifies clearly the volume or frequency of the product evidence.




SSO comments

The reference to foundation skills on each unit of competency will assist assessment planning in a variety of contexts.



Quality Report Template Section 1 – Cover page


Training Package title and code AUR Automotive Retail, Service and Repair Training Package (Version 6.0)

Number of new qualifications and their

titles1

NA

Number of revised qualifications and their

titles

1 revised, non-equivalent qualification - AUR32516 Certificate III in Automotive Underbody

Technology

Number of new units of competency and

their titles

NA

1 When the number of training products is high the titles can be presented as an attached list.




Number of revised units of competency and their titles 25 revised units of competency:

1. AURETD001: Diagnose and repair electronically controlled steering systems

2. AURETR036: Diagnose and repair electronically controlled suspension systems

3. AURLLD001: Determine compliance of steering and suspension modifications

4. AURLTB003: Diagnose and repair light vehicle hydraulic braking systems

5. AURLTD003: Reset steering system alignment adjustments to customer specifications

6. AURLTD004: Diagnose and repair light vehicle steering systems

7. AURLTD005: Diagnose and repair light vehicle suspension systems

8. AURLTD006: Carry out light vehicle wheel alignment operations

9. AURLTJ001: Select light vehicle tyres and wheels for specific applications

10. AURLTJ002: Remove, inspect, repair and refit light vehicle tyres and tubes

11. AURLTJ003: Remove, inspect and refit light vehicle wheel and tyre assemblies

12. AURLTQ002: Diagnose and repair light vehicle drive shafts

13. AURLTX003: Diagnose and repair light vehicle clutch systems

14. AURTTB002: Attach friction materials and radius grind

15. AURTTB003: Machine brake drums and brake disc rotors

16. AURTTB005: Assemble and fit braking system components

17. AURTTJ001: Balance wheels and tyres

18. AURTTJ002: Remove, inspect and refit wheel hubs and associated brake components

19. AURTTS001: Fabricate exhaust systems and components

20. AURTTX005: Inspect and service clutch systems

21. AURTTZ002: Diagnose and repair exhaust systems

22. AURVTW001: Carry out manual metal arc welding on components

23. AURVTW003: Carry out advanced gas metal arc welding on vehicle body sections

24. AURVTW008: Carry out oxyacetylene welding, thermal heating and cutting

25. AURVTW009: Carry out basic gas metal arc welding




Confirmation that the panel member is

independent of:

• the Training Package or Training

Package components review (‘Yes’ or

‘No’)

• development and/or validation activities

associated with the Case for

Endorsement

(‘Yes’ or ‘No’)

undertaking the Equity and/or Editorial

Reports for the training package

products that are the subject of this

quality report (‘Yes’ or ‘No’)

Yes the panel member is independent of:

• the Training Package or Training Package components review

• development and/or validation activities associated with the Case for Endorsement

• undertaking the Equity and/or Editorial Reports for the training package products that are

the subject of this quality report.

Confirmation of the Training Packages or

components thereof being compliant with

the Standards for Training Packages 2012

Yes, I confirm that the Training Package components are compliant with the Standards for

Training Packages 2012.



the Training Package Products Policy

Yes, I confirm that the Training Package components are compliant with the Training

Package Products Policy.



the Training Package Development and Endorsement Process Policy

Yes, I confirm that the Training Package components are compliant with the Training

Package Development and Endorsement Process Policy.




Panel member’s view about whether:

• the evidence of consultation and

validation process being fit for purpose

and commensurate with the scope

• estimated impact of the proposed

changes is sufficient and convincing

I am satisfied that the consultation and validation processes as set out in the case for

endorsement was thorough and extensive. The estimated impact of changes is sufficient

and clearly reasoned.

Name of panel member completing

Quality Report Sally Tansley

Date of completion of the Quality Report 12 June 2018



Section 2 – Compliance with the Standards for Training Packages 2012

Standards for Training Packages

Standard

met

‘Yes’ or ‘No’

Evidence supporting the statement of compliance or noncompliance (including

evidence from equity and editorial reports)

Standard 1

Training Packages consist of the following:

1. AISC endorsed components:

• qualifications

• units of competency

• assessment requirements (associated

with each unit of competency)

• credit arrangements

2. One or more quality assured companion

volumes

Yes Yes the components submitted as part of the case for endorsement include one

qualification, units of competency including assessment requirements.

Credit arrangements being nil are identified as such in the implementation

guide.

The implementation guide has been updated to include the new/revised

qualification/units of competency.

I am unaware as to whether the implementation guide has been quality

assured.




Standard

met




Standard 2

Training Package developers comply with the

Training Package Products Policy

Yes Coding and titling – new qualification and revised units

The new qualification has been recoded meeting the Training Package Policy.

Unit codes have also been updated but not unit titles. While strictly, this is not

accordance with Training Package Products Policy, it is an issue that has been

discussed by SSOs, Panel members and the Department with the conclusion

that there will often be instances where it is not appropriate to change the title

as the existing title is an appropriate title which would make no sense to

change.

Access and equity

The qualification and units do not suggest that there are any issues in relation

to anti-discrimination legislation and associated standards and regulations.

Reasonable adjustment information, as well as information on access and

equity is included in the implementation guide.

Foundation skills

Foundation skills have been reviewed and updated within each unit of

competency. They are clearly described and reflect the level of skills required

the workplace.

Mapping – qualifications and units

A summary mapping table for revised and superseded qualification/ units is

included in the implementation guide and shows the equivalence status of the

revised qualification and units and with the information being sufficient to guide



users.

Qualification packaging rules

Packaging rules are clear in the qualification and meet Training Products

Policy. The case for endorsement shows that the qualification reflects the

typical job in the industry.

Qualification pathways

Qualification pathways are described in the implementation guide.

Skill sets

Skills sets included meet the Training Packages Products policy.




Standard

met




Standard 3

Training Package developers comply with the

AISC Training Package Development and Endorsement Process Policy

Yes There was a change to scope of the project from when it was approved

originally. Nonetheless the AISC Training Package Development and Endorsement Process Policy has been followed.

Standard 4

Units of competency specify the standards of

performance required in the workplace

Yes Existing units of competency were reviewed and updated. The updated

versions are very clear and well written.

The standards of performance required in the workplace are therefore clearly

specified.

Standard 5

The structure of units of competency complies

with the unit of competency template

Yes

Standard 6

Assessment requirements specify the evidence

and required conditions for assessment

Yes Minor changes were suggested in relation to the requirements for assessors,

which was accepted by PwC Skills for Australia.




Standard

met




Standard 7

Every unit of competency has associated

assessment requirements. The structure of

assessment requirements complies with the

assessment requirements template

Yes

Standard 8

Qualifications comply with the Australian

Qualifications Framework specification for that

qualification type

Yes The revised qualification complies with the AQF specification for the AUR32518

Certificate III in Automotive Underbody Technology

PwC Skills for Australia also provided a table providing more detail as to how the

AUR32518 Certificate III in Automotive Underbody Technology aligns to the to th

AQF level.

Standard 9

The structure of the information for the

Australian Qualifications Framework

qualification complies with the qualification

template

Yes

Standard 10

Credit arrangements existing between Training

Package qualifications and Higher Education

qualifications are listed in a format that complies

with the credit arrangements template

Yes There are no current credit arrangements in place as outlined in the Implementa

Guide.




Standard

met




Standard 11

A quality assured companion volume

implementation guide produced by the Training

Package developer is available at the time of

endorsement and complies with the companion

volume implementation guide template.

Yes The implementation guide complies with the template.

Standard 12

Training Package developers produce other

quality assured companion volumes to meet the

needs of their stakeholders as required.

NA



Section 3 – Compliance with the training package quality principles Quality principle 1. Reflect identified workforce outcomes

Key features Quality

principle is

met: Yes / No

or N/A

Evidence demonstrating compliance/non compliance with the quality principle

Please see examples of evidence in the Training Package Development and Endorsement Process Policy

Driven by industry’s needs Yes The information in the case for endorsement shows that industry needs are first and

foremost in the project with a change in the project scope referenced to more accurately

reflect industry needs, specifically those of the fast fit industry.

Compliant and responds to government

policy initiatives

Training package component

responds to the COAG Industry and Skills

Council’s (CISC) training package-related

initiatives or directions, in particular the 2015

training package reforms. Please specify

which of the following CISC reforms are

relevant to the training product and identify

supporting evidence:

• ensure obsolete and superfluous

qualifications are removed from the

system

Yes The revised qualification and units are compliant and respond to government policy

initiatives. In my opinion the following policy initiatives are relevant:

• ensure that the training system better supports individuals to move easily from

one related occupation to another e.g. • foster greater recognition of skill sets.



• ensure that more information about

industry’s expectations of training delivery

is available to training providers to improve

their delivery and to consumers to enable

more informed course choices

• ensure that the training system better

supports individuals to move easily from

one related occupation to another

• improve the efficiency of the training

system by creating units that can be

owned and used by multiple industry

sectors

• foster greater recognition of skill sets

Reflect contemporary work organisation and

job profiles incorporating a future orientation

Yes For example, the unit AURTTZ002 Diagnose and repair exhaust systems was moved to the elective bank as it was considered that it did not directly align to the primary job roles

arising from this qualification. Additionally the unit AURETR025 Test, charge and replace batteries and jump start vehicles has been moved to the core bank from the

elective bank as all workers in businesses servicing tyres, wheels, steering, suspension

and brakes are expected to carry out this activity if needed. A number of units that would

not benefit a worker in the fast industry were also removed from the elective bank.



Quality principle 2: Support portability of skills and competencies including reflecting licensing and regulatory requirements


principle is

met: Yes /

No or N/A

Evidence demonstrating compliance with the quality principle


Support movement of skills within and across

organisations and sectors

Yes The qualification and associated units support movement of skills as the qualification

includes units that could be used in a range of automotive context.

Promote national and international portability Yes The welding units included in the qualification reference Australian Standards to ensure

consistent levels of quality and that the structure or component is fit for purpose.

Reflect regulatory requirements and licensing Yes Licencing issues were identified and resolved.



Quality principle 3: Reflect national agreement about the core transferable skills and core job-specific skills required for job roles as identified by industry


principle is

met: Yes /

No or N/A



Reflect national consensus Yes The case for endorsement clearly sets out the consultation that was conducted and

summary views.

Recognise convergence and connectivity of

skills

Yes The qualification includes units that can be used in a number of automotive contexts.



Quality principle 4: Be flexible to meet the diversity of individual and employer needs including the capacity to adapt to changing job roles and workplaces


principle is

met: Yes /

No or N/A



Meet the diversity of individual and employer

needs

Yes The qualification includes units that can be used in a number of automotive contexts.

Support equitable access and progression of

learners

Yes The qualification can be accessed directly and units from the qualification can be used

as credit towards other automotive qualifications.



Quality principle 5: Facilitate recognition of an individual’s skills and knowledge and support movement between the school, vocational education and higher education sectors


principle is

met: Yes /

No or N/A



Support learner transition between education

sectors

Yes Information about training pathways including pathways between school and VET are

included in the Implementation Guide.



Quality principle 6: Support interpretation by training providers and others through the use of simple, concise language and clear articulation of assessment requirements


principle is

met: Yes /

No or N/A



Support implementation across a range of

settings

Yes The implementation guide provides relevant information.

Support sound assessment practice Yes Minor amendments to the assessment conditions in regard to assesssor requirements

were recommended and accepted.

Support implementation Yes Units are clearly written very much supporting implementation.

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