CASE- IHRM & SHRM

Prepared by: Ketan Vaghasiya Hiren Vaghela Jatin Patel

Brunt Hotels

Chains of hotels (60) in UK New venture in France 10 years plan is to own 300 hotels

across Europe

Key Priorities 1. Cultural identification2. Recruitment & selection

PCN???? Training for language & culture for PCN PCN with French country experience Flexible to move around different countries

HCN???? Time is constraint Control & synergy

Combination??? ?( In Marketing & Operations)

PCN/HCN Combination Advantages

Advantage of PCN

- Organizational control & co-ordination is maintained & facilitated

- Assure that subsidiary will comply with company objective & policies.

Advantages of HCN- Language & other barrier eliminated- Hiring cost are reduced- Government policy may dictate hiring of HCN

Advantages of combination- As of both HCN/PCN

Disadvantage: Conflict may arise, salary equality is required

Recruitment Advertisement

Brunt Hotels Post: General manager Salary: 45,000 to 65,000 Euros/year (Negotiable) Location: Paris, Lyon, Strasbourg & other in France

Job description ( Area of responsibility)

Operation: Efficient operation, Cost control of all department, Maintain Standards of quality, service & innovation

Job Specification

Skill sets: Excellent verbal & written communication in English

Conflict handling & stress management

Knowledge of French language will be given more priority

Qualification: Graduate with hotel management & MBA

8 years of experience in management out of which at least 3 years of experience as a senior manager

Compensation package

Strategic flexible modelCore

Customize

Choice

Core

• Cash• Basic• Performan

ce based• Work

challenges

Customize

• Base/bonus mix

• Stock option

• Benefit choice

• Flexible schedule

Choice

• Stock purchase

• Tax deferral

Selection process

[1] Screening of the candidates’ application documents:

- By two person

[2] Reference Check ( 2 person )

[3] Panel interview: (Structured) :

(By HR, Operation & marketing persons)

- Knowledge & skill

- Checking of Stress level

[4] Simulated group exercise: By 2 moderator for behavior analysis

[5] Testing procedures:

- Self-oriented dimension(Psychometric tests- Big 5, 16 PF)

- Perceptual dimension ( behavior testing, superior feedback)

- Cultural toughness dimension( comparison of the two countries culture)

Key Training Areas

Pre-departure training & on job training Culture training

Skill development- Self dimension- Relational- Perceptional

Cultural assimilators

Languages

Sensitivity training

Field experience

Expatriate support services in France

European relocation service

- International removals: Special wrapping, packaging, planning, trouble free move by sea/air

- Domestic European removals- Relocation: - Orientation service- Home search- Utilities assistance service- Departure assistance package- Warehouse / storage- Custom clearance- Freight forwarding

Thank you