case management vs psr-i - georgia collaborative · 2017-08-11 · learning objectives 2 understand...
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April, 2017
John T. Dixon, MS, CPRP
Case Management vs PSR-I
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Learning Objectives
2
Understand the evolution of rehabilitation /
community support services in Georgia
Understand the “shift” to PSR-I and Case
Management from CSI for adults
Describe the purposes for both PSR-I and CM
Identify and describe the types of interventions
associated with each of these services
Describe how these two services are
complementary to each other and the wider
service array
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Top Reasons Claims Unjustified FY16
3
Eligibility-
Missing / incomplete order for services
Does not meet admission criteria
Quantitative-
Progress note is missing
Performance Standards-
Content does not match service
definition
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BEFORE FY14 (7-1-2013)
4
CS
I
• Community Support (H2015)
• First-line, low intensity, community support
• Rehabilitative skills building
• Accessing environmental supports
• Min 2 contacts / Month
• (Very little community linkage happened; service d/c & replaced 6/1/13)
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Beginning FY’14 (July 1, 2013)
5
PS
R-I • H2017 HE
• Skill Development
• L, L, W, S
• Inter-personal skills
• Intra-personal skills
• Illness Mgmt. skills
• Min 2 F-F/Mo.
• No Ancillary Ca
se
Mg
mt • T1016
• L, L, W, S Support
• Care Coordination
• Natural Supports
• ID of Needs
• Referral/Linkage
• Coordination
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Complementary Interventions
PSR-I
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Dynamic & Complementary Relationship
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Dynamic –
of or concerned with energy or forces that
produce motion, as opposed to static
Complementary –
the quantity or amount that completes
anything; makes perfect; either of two parts or
things that completes the whole
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Dynamic & Complementary Relationship
8
PSR-I CM
Skills Supports
Individual’s
Success & Satisfaction
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Dynamic & Complementary Relationship
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If your needed
skills are weak or
missing, you need
stronger, “wider”
supports for
success and
satisfaction.
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Dynamic & Complementary Relationship
10
Needs/
Desires
Skills & Supports
=Low Success and/or Satisfaction
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Dynamic & Complementary Relationship
11
Skill Deficits Balanced by Supports
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What is a Skill?
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Skills
The ability to perform an
activity in a competent manner.
Three Major Categories:
• Physical / Functional
• Intellectual / Cognitive
• Emotional / Intra-personal
All skills require both knowledge and behaviors
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What is a Skill?
13
Skills
Characteristics of a Skill:
• Behavioral
• Purposeful
• Compound
Knowledge
Behavior
• Perfectible
Generalizable
Standardized
Stable
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Example Skills
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Skills
• Physical / Functional• Brushing teeth
• Dusting furniture
• Stocking shelves
• Intellectual / Cognitive• Balancing checkbook
• Budgeting time
• Prioritizing needs
• Emotional / Intra-personal• Expressing feelings
• Refusing requests
• Disagreeing with parents
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What is a Support?
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To bear all or part of the
weight; given assistance to
enable to function or act.
Supports
“Natural Supports” means personal associations and relationships
typically developed in the community that enhance the quality and
security of life for people, including, but not limited to, family
relationships; friendships reflecting the diversity of the neighborhood
and the community; association with fellow students or employees in
regular classrooms and work places; and associations developed
though participation in clubs, organizations, and other civic activities.
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Example Supports
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Supports
• Living• Wake up calls / Reminders
• Transportation to doctor
• Housekeeping
• Learning• Study partner/coach
• Financial aid
• Working• Job coach
• Modified work schedule
• Performance feedback
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Fuller View
17
SupportsSkills
PSR-I CM Friends
Church
Family
Community ProgramsADSSPSR-G
Supported Employment
Voc Rehab
Trade/Tech School
Family/
Friends
Individual’s
Success & Satisfaction
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REMEMBER
18
- Begin with the End in Mind.
~Stephen Covey
- Seek first to understand,
then to be understood.
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Start with an Achievable Goal
19
Learning Goal:
• “I will become a Certified Peer Specialist by
December 31, 2017.”
Living Goal:
• “I intend to live at Westview Apartments by
July 1, 2017.”
Working Goal:
• “I intend to work as a CPS at ABHS by
February 28, 2018.”
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Identify Behavioral Requirements
20
Goal: “I will become a Certified Peer Specialist by
December 31, 2017.”
Behavioral Requirements:
• Make application for CPS training
• Pay registration fees
• Arrange for lodging
• Attend training
• Get along with other trainees*
• Plan for quiet / alone time at CPS training**
• Pass certification exam
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Assessing Skill & Resource Needs
21
Skills
Prioritizing tasks
Budgeting money
Scheduling time
away
Budgeting study
time
Supports
Obtain advice from
CPS friends
Weekly study
sessions w/CPS
Babysitter while
away
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Decide WHO after WHERE and HOW
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SupportsSkills
PSR-I CM Friends
Church
Family
Community ProgramsADSSPSR-G
Supported Employment
Voc Rehab
Trade/Tech School
Family/
Friends
Individual’s
Success & Satisfaction
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