case overview jackson ms 4-17-14
TRANSCRIPT
Benefits of An Integrated Criminal Justice System
Presentation For
Capita’s Clients: Over 10,000 Case Users
Federal Prison Bureau
Developed bio-identification and visitor management software, including fingerprint scanning
Able to track visitors and relationships across all facilities
Offender Management Experience
State of Indiana Probation & Correction Case Management
Selected Capita CASE for statewide adult & juvenile case management, including Corrections, integrated assessment, and case planning
LA County Regional Crime Information SystemCrime information and analysis systemSource of all statistical crime information reported to State and Federal agencies Tracks incidents and provides case informationUsed by 47 law enforcement agencies
• 13+ years of experience with LA County
• Many large-scale projects over $10 million
• Collectively, our systems manage over 10 million records, $100+ million in financial transactions, and 25,000 daily users.
• 20+ projects in LA County across multiple departments:
– Sheriff (Crimes, Criminals, DNA)
– Probation (Juvenile Case Mgt + Community)
– Public Defender (Interfaces, Reports+)
– Courts (interfaces)
– Tax & Treasury (CAMS: Case, Financials, Assets)
– Health Services (Billing, Dr Referral)
– Human Resources (Job resume mgt/testing)
– Public Works (recycle mgt)
– ISAB (efiling, Global 360 Case Mgt)
– Lacounty.com (Internet with CIO office)
Experience in Large Information Sharing
Public
Defender
Courts
Offender Management
Courts
Crime Mgt.
Criminal
Mgt.
District
Attorney
ParoleCorrection/
Jail
Vendors-
Service Provider
Juvenile
Probation &
Detention
Adult
Probation
Integrated Criminal
Justice
Integrated Criminal Justice
Total offender management
Offender Info
Management
Case Management
Adult & Juvenile
Integrated
Assessments
Automated Case
Planning
Corrections/
Detention
Housing & Movement,
Barcoding, Grievances,
Visitor Management,
Internal Affairs
Rich Standard &
Ad-Hoc Reports
Probation &
Parole
Program/Vendor
ManagementFinancial
Management
An integrated system that handles Adult, juvenile, detention, accessible from multiple locations.
Population Management & AnalysisImproved graphical cell management for detention
• Graphical Cell Recommendations & Management• Map your detention facilities• Tracks all movements, current assignments, out movements, and alerts• Assign or transfer available beds• Incident Management and Grievances• Keepaways and Alerts• Sentence Management and Calculations• Barcode-Verified Movements and Releases
Integrated Assessments
Import questions & scoring criteria into 1 system supporting multiple assessment types (adult, juvenile, high risk, sex offender, etc.)
Driving Best PracticesGoal: Provided optimum services and help offenders / lower recidivism
Case Planning
Based on assessment scores & risk levels.
Drives goals & factors, outcomes,
interventions, service provider recommendations
Create the best case plan, measure its success,
and adjust areas that need improvement
Proactive Operations ManagementReduce Liability by Ensuring Critical Tasks Are Completed
Single data entry – reduces work effort
Personalized Task List Dashboard:
• System-Generated To Do List! Prioritizes each case manager/user’s tasks based on job role, tasks, deadlines and appointments.
Personalized Work QueuesPersonalized Task List & Workload Dashboards
Court Appt
Assessment Due
Court Report Due
Office Workload Dashboard:
• Personalized view of officer’s caseloads upon logging into the system.
• Single data entry: entered once and carried across entire system
• Automated workflows, tasks and alerts
• Pre-populated forms, letters w/client information
• Configurable drop down values: Reduce errors and typing
• Auto-Generated Case Notes
• Outlook integration
• Spell Check &
• Address Validation
• Online Help
Improve EfficiencyEnsure Your Staff Works Efficiently with Increasing Workload Demands
• Integrated Assessments: Upload multiple assessment models and scoring criteria
• Automated Case Plans• Hundreds of Configurable Drop-Down
Table Values• Dynamic Workflows• Automated Tasks, Alerts & Case Notes• User Security & Access Permissions• Flexible Forms Generation: Pre-populates
with client data• Merit Points: Evidence Based Practices• Vendor Management• Dynamic Screens
Rich Configuration AbilityNon-Technical Administrators Can Easily Adjust the Application
• All Information Accessible From One System: Never duplicated, organized view
• Recidivism rate: By date range, gender, (by vendor)
• Ad Hoc Reports: Easy access to important information
Performance MeasurementsPower of parameterized reports – one report allows you to create “on the fly” multiple reports
Maximize Funding Through Compliance
• You are being asked to do more with less: 20%-
30% more efficient
• Protect Federal & State funding: Title IV-E,
Evidence Based Practices (EBP)
• Proactively reduces liability while improving
performance. Ensures critical tasks are
completed
• Drives best practices to reduce recidivism
• Improved supervision and operations
Effective SupervisionAllows managers to easily keep staff accountable
View Workload Distributions for Each Employee
View Completed & Pending Tasks for Each
Offender
All Employee Transactions Saved in Database
Monitor ratio of employees to offenders, by job
role, etc.
Highly Intuitive Application
iPad & Tablets Mobile
Phones
Laptops & Computers
Field office direct access – makes your department more effective!
Eliminate travel to office to print off information, then handwrite notes for
someone else to enter.
Mapping program helps layout where they need to go!
Effective CommunicationGoal: SECURELY Access CASE Information From Any Device With Internet Access
Capita CASE 3 Tier
Architecture
• 3 Tier Architecture
• Modular Design
• Expertise
• Java, J2EE
• Reporting Services
• Aspose (Forms Generator)
• Spellex (Spell Checker)
• Clean Address (Address Validation)
Capita Case Technical Platform Enterprise Application Services
• Custom Enterprise Application Development
• Design through Deployment & Support
• Customization
• Integration Services
• Data Migrations
• Training
• Documentation
• Implementation
• Long term support
Vendor Login Screens
•Benchmark your current operations: Average case loads, costs for services, recidivism rate.
•See where you are spending your money and be able to compare results. What is working and what needs improvement?
•Are some vendors much better than others (cost and effectiveness)?
•Are some offenders better to focus on then others.?
•Measure improvements in lowering recidivism?
Capita CASE Predictive Data Warehouse Analyze the Offenders data for Predictive Insights
•Benchmark your current operations: Average case loads, costs for services, recidivism rate.
•See where you are spending your money and be able to compare results. What is working and what needs improvement?
•Are some vendors much better than others (cost and effectiveness)?
•Are some offenders better to focus on then others.?
•Measure improvements in lowering recidivism?
Capita CASE Predictive Data Warehouse Analyze the Offenders data for Predictive Insights
• Authorized personnel can gain access to their secure information and functions
• Examples: Courts –judges will have their own direct portal access – to see all the offender and case information, and could securely authorize a release (avoiding forged paperwork). DA – Could quickly review all prior cases for the offenders.
• Ankle bracelets interface- violations recorded and can produce bench warrants quickly,
• Offender portals (check in, payments, court conditions, schedules/calendars.
• Continue to improve reporting/measurements/information.
VisionIncrease visibility throughout the criminal justice enterprise
We provide you the tools & information so you can enforce the law and improve your
services and the lives of the offenders.
Summary