case stody: how isuzu reduced expenses with calance's integration solutions

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Case Study | 866.736.5500 | [email protected] Isuzu Overview Isuzu is a leader in transportation, commercial vehicles and diesel engines. Founded in 1916, Isuzu has the longest history of any Japanese vehicle manufacturer and takes price in supporting customers while respecting the environment. Challenges Isuzu was experiencing some difficulties with their method of supplying vital dealer information, which was centered on system that oftentimes made it difficult to timely distribute database and software updates. Isuzu, for clients in California and Michigan, turned to Calance, formerly known as Partners Consulting, for a full suite of web services, including web design and development, ongoing maintenance and enhancements, hosting and helpdesk services. Our Solution To speed up data delivery and increase the efficiency of Isuzu’s processes, Calance designed and implemented a Java-based solution that gave users Internet connectivity and access through any PC with a browser. In a later phase, Calance redesigned Isuzu’s telecommunications and security infrastructure, and developed web-based tutorials to support the dealers’ ongoing training needs. Calance also provided Isuzu with a complete data center and NOC services, including systems monitoring, problem escalation and 7x24x365 high-availability hosting for business to consumer (B2C) and dealer business to business (B2B) finance servers. Results The combined results of a streamlined software distribution process and a faster, more efficient communications infrastructure enabled Isuzu to reduce expenses by about $1 million per year. Friendlier interfaces and upgraded technologies also helped improve employee productivity and enabled users to link seamlessly with other websites and online resources. Calance is a full IT lifecycle company and a recognized leader in information technology solutions across North America, specializing in cloud, mobile, enterprise and talent services. With over 25 years of experience, multiple awards and certifications, including certification as a CMMI Level 5 organization, and offices across the globe, Calance has the capability to master solutions across countless business verticals. Leveraging leading technology solutions and extensive experience, Calance is able to assist clients in solving complex business issues and managing critical implementations, enabling their transformations to new technologies.For more information about Calance, please visit: www.calance.com About Calance “For me, the integration solution from Calance facilitated seamless tying of project management and operations across our ERP and Primavera platforms.” – Thys Lourens CIO, Aegion

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A streamlined software distribution process and an efficient communications infrastructure can make your company reduce expenses to a large extent, just like Isuzu has with the help of Calance. This case study talks about how Calance designed an integration solution for Isuzu while also providing a data center services and a lot more. To know more, browse through http://www.calanceus.com and discover a complete range of IT solutions on offer.

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Page 1: Case Stody: How Isuzu Reduced Expenses with Calance's Integration Solutions

Case Study |

866.736.5500 | [email protected]

Isuzu

Overview

Isuzu is a leader in transportation, commercial vehicles and diesel engines. Founded in 1916, Isuzu has the longest history of any Japanese vehicle manufacturer and takes price in supporting customers while respecting the environment.

Challenges

Isuzu was experiencing some difficulties with their method of supplying vital dealer information, which was centered on system that oftentimes made it difficult to timely distribute database and software updates. Isuzu, for clients in California and Michigan, turned to Calance, formerly known as Partners Consulting, for a full suite of web services, including web design and development, ongoing maintenance and enhancements, hosting and helpdesk services.

Our Solution

To speed up data delivery and increase the efficiency of Isuzu’s processes, Calance designed and implemented a Java-based solution that gave users Internet connectivity and access through any PC with a browser. In a later phase, Calance redesigned Isuzu’s telecommunications and security infrastructure, and developed web-based tutorials to support the dealers’ ongoing training needs. Calance also provided Isuzu with a complete data center and NOC services, including systems monitoring, problem escalation and 7x24x365 high-availability hosting for business to consumer (B2C) and dealer business to business (B2B) finance servers.

Results

The combined results of a streamlined software distribution process and a faster, more efficient communications infrastructure enabled Isuzu to reduce expenses by about $1 million per year. Friendlier interfaces and upgraded technologies also helped improve employee productivity and enabled users to link seamlessly with other websites and online resources.

Calance is a full IT lifecycle company and a recognized leader in information technology solutions across North America, specializing in cloud, mobile, enterprise and talent services. With over 25 years of experience, multiple awards and certifications, including certification as a CMMI Level 5 organization, and offices across the globe, Calance has the capability to master solutions across countless business verticals. Leveraging leading technology solutions and extensive experience, Calance is able to assist clients in solving complex business issues and managing critical implementations, enabling their transformations to new technologies.For more information about Calance, please visit: www.calance.com

About Calance

“For me, the integration solution from Calance facilitated seamless tying of project management and operations across our ERP and Primavera platforms.”

– Thys LourensCIO, Aegion