C a s e S t u d ie s

1C a s e S t u d y

E n g in e e r in g A g e n c y S ER r e c o v e r in t r o d u c t io n f e e in t h r e e w e e k s

SER introduced a candidate to their client and the candidate was interviewed. Feedback on the interview was that the candidate was not strong enough for the role. Three weeks later SER discovered the candidate working for their client in a more junior role. Gary Bentley, the MD of SER contacted the hiring company many times over a two month period and was being stonewalled by them. He was spending too much time and energy on this and was frustrated. He believed he would have to go down the long, time consuming and expensive legal route to get the fee due to him. At this point he was introduced to Nforce Business Protection through a colleague. “Nforce were quick to establish that we had a good case and we hired them on a no win no fee basis to sort out this situation.” Everything was now in the hands of Nforce Operations Director, John “Dusty” Miller. Miller recalls, “We took the case on October 13th and began negotiating with the hiring company. The case was settled on November 3rd and we managed the whole process until SER were paid.” Gary Bentley comments; “A great result in a case that I thought only the courts would be able to resolve. Nforce worked with all parties to reach an agreeable outcome with a focus on maintaining the relationship between us and our client.”

If you believe a client has avoided paying a fee for the introduction of a permanent member of staff, the reengagement of a contractor or a temp to perm fee we can help you recover the fee. Call Ray Dugginsat Nforce to discuss on 0208 715 0748

2C a s e S t u d y

IT R e c r u it e r C o n c e p t u a lit y r e c o v e r s t w o t r a n s f e r f e e s a s N H S o r g a n is a t io n d ir e c t ly

h ir e s t w o C o n t r a c t o r s in p e rm a n e n t r o le sConceptuality was suspicious that two of their contractors had been taken on as permanent staff by their client without payment of a transfer fee (temp to perm fee) and in breach of their terms. Aware of the Nforce service they wasted no time and called them in to resolve the situation. Once Nforce had examined the terms of business in place and satisfied themselves that there was a good case they began gathering the evidence needed to recover the fees. With the evidence in place Nforce contacted the NHS client and began the complex negotiations. “Dealing with public sector organisations can be very frustrating. You really need to know the right buttons to press”, says John “Dusty” Miller, Operations Director of Nforce. These negotiations worked well and Nforce recovered the full transfer fee on both cases. Spencer Symmons of Conceptuality says, “The Nforce team have already been successful in recovering a five figure sum for us from an NHS client who engaged a couple of our contractors on a permanent basis without telling us. John “Dusty” Miller is the best in his field and I would highly recommend any recruitment consultancy to work with Nforce to fully investigate and recover fees due!”

If you believe a client has avoided paying a fee for the introduction of a permanent member of staff, the reengagement of a contractor or a temp to perm fee we can help you recover the fee. Call Ray Dugginsat Nforce to discuss on 0208 715 0748

3C a s e S t u d y

R O C S e a r c h w in s in t r o d u c t io n f e e f r o m la r g e in s u r a n c e c o m p a n y

ROC introduced a candidate to a large insurer and he was telephone interviewed for a permanent position. He wasn’t taken on for that job but three months later was engaged by the client as a contractor. ROC tried to enforce the payment of an introduction fee themselves. Over two and a half months they spoke to the client’s HR manager, HR Director and two line managers. The client insisted that no fee was due and Conor Roughneen, founder of ROC, was spending time on this issue that could be better invested in other areas of his business and getting nowhere. Connor was aware of Nforce as he had previously worked with their directors. “Over the years these guys generated large revenue streams which would have been lost and have done so tactfully and extremely successfully.” Connor handed the issue to Nforce on a no win no fee basis. Nforce settled this difficult case within a month. “The insurance company had a sophisticated legal department which tried everything to avoid the fee. The thing is we know the law surrounding these issues better than almost anyone and with seven years experience recovering fees there aren’t many situations we haven’t dealt with,” comments Ray Duggins MD of Nforce. Connor Roughneen was impressed but not surprised with the speed and quality of the outcome for his firm. Connor says; “Having worked with them at a previous company and now with my own company Roc Search, I find them an invaluable asset to call upon.”If you believe a client has avoided paying a fee for the introduction of a permanent member of staff, the reengagement of a contractor or a temp to perm fee we can help you recover the fee. Call Ray Dugginsat Nforce to discuss on 0208 715 0748

C o n t a c t D e t a ils

• Phone: 020 8715 0748 • Email: r.duggins@nforceltd.com

To discuss our services please contact Ray Duggins

Nforce Business Protection Ltd. Registered office: 88 Hill Village Road. Four Oaks, Sutton Coldfield, West Midlands, B75 5BE. Registered in England and Wales No. 05780801