Customer Success Story

Key Challenges

The packaging industry is competitive and one can't afford to manage business processes manually due to the level of accuracy required to complete them. BBF industries deployed an ERP solution in their premises for managing their business processes. The target was to manage the entire production, accounting and inventory setup. The solution was able to cater their requirements but right from its implementation stage was proving expensive. Trained manpower was required to manage the deployed solution. Moreover, definition of user access rights and calculation of state specific taxes were not an in‐built part of the solution and required customization. This involved considerable cost, time and effort. All these issues along with high operational costs prompted the company to shift to a more suitable business management application.

Company's in‐house IT team studied all the business processes meticulously to identify the problem it was facing in the existing system and zeroed down to the following requirements:

• Handling of complete Production process right from sourcing & purchasing of raw material, gate entry pass, quality check and production to final sale.• Generation of complete accounting and Inventory Reports. • Handling of data across multiple branches.• Multi state VAT reports.• Exhaustive User control was desired. The Company wanted an effective Access Rights & authorization process. • Less Manpower and operational cost as compared to its existing software solution.• Simple to use software solution which people from non technical background could also operate.

BUSY optimizes Business Operations at BBF

BBF made a modest start in the packaging industry and grew to acquire the

reputation of a high‐end packaging major. With strengthened business

ethics, the company diversified into plastic moulding in 1997 and

contractual manufacturing of FMCG products in 2000. The company's

plastic products are sold in domestic and major international markets under

brands “JOY HOME” and “ELANCE”. BBF is into contractual manufacturing

tie up with various FMCG giants like Reckitt Benckiser, Jyothy Laboratories, S

C Johnson, Godrej Sara Lee and Bombay Chemicals. The focus has always

been on delivering high quality products. A green channel supplier to most

of its clients, BBF Industries, with its high business standards and ethics, is

today a name to be reckoned with in packaging, plastics, FMCG products as

well as paper and paperboard.

Solution

BUSY was introduced to BBF by Mr. Anil Yadav of Excellent softwares-an exclusive solution partner of BUSY. After seeing the demo, Mr. Anurag, Group CIO, BBF, was convinced that BUSY will be able to manage their back-end operations. A separate custom application was developed to cater specific requirements related to company's production process.

The solutions provided were:

Production Management:A custom bridge application was developed by Excellent Softwares & later integrated with the financial engine of to generate corresponding reports at required time. The application was synced with BUSYBUSY at three critical points in their production cycle‐ Purchase, Production & Sales

All Sale / Purchase of raw material was managed in . During production of goods, stock status reports BUSYwere generated based on the input fed by the application which helped in knowing the stock status of both raw material and finished goods. At the time of Sale, the items sold were automatically subtracted from the finished goods. At any point in time, detailed reports corresponding to any process in production could be generated in . BUSY

Financial Accounting :BUSY provided state‐wise VAT reports corresponding to all states in India. Hence BBF was able to generate VAT reports without the need for customization. Moreover, the costing of all raw materials along with their sale / purchase transactions were managed in . The company could see the reports anytime as per BUSYconvenience and heads required.

Multi-branch Management with User Access Rights Mechanism:Online HO / BO module of solved the problem of handling data at multiple branches. With this BUSYmodule, all branch offices were able to directly enter data at the Head Office Server. User‐wise Access Rights and Controls, both at branch and Head Office level helped company to easily define Access Rights and authorities of different users at different branches.

Although the complete data was integrated and online, branches were restricted to data pertaining only to them where as at the Head‐office, reports pertaining to any specific branch or for all branches combined could be generated effortlessly.

“The structured approach of BUSY was invaluable for identifying and formulating our key requirements. The BUSY team and their partner – Excellent Softwares - demonstrated a strong sense of partnership, professionalism and hands-on experience throughout the whole process. I consider this complex project to be one of the most successful we have completed at BBF after SAP in flat 90 days with heavy customization and user friendly integration with the Busy engine.”

Anurag Saxena, Group CIO, BBF Industries

No trained manpower re quired

User friendly interface and simple‐to‐use design of makes it very easy to operate. Apart from basic BUSYtraining, no special expertise was required to use . BUSY

Today, the company is able to manage its business operations with and the custom application at a BUSYmuch reduced manpower and maintenance costs. “BBF Group is delighted with our decision to use BUSYas our business support system. We applied a very rigorous and thorough methodology to the selection process which forced us to think carefully about what were our main objectives while replacing our SAP system and what functionality was most important to us in a new system. We finally zeroed down to BUSY – the business accounting system.” added Mr. Saxena.