case study ideal integrations, inc. - vxchnge

Ideal Integrations, Inc.CASE STUDY

2VXCHNGE | COPYRIGHT © 2020 | 1501 W. CLEVELAND ST. TAMPA, FL 33606 | 844.VXCHNGE

LEARN HOW IDEAL INTEGRATIONS EXPANDED INTO NEW MARKETS WITH THE ASSISTANCE AND SUPPORT OF VXCHNGE.

IDEAL INTEGRATIONS CASE STUDY

As a leading managed service, cloud hosting, and security services provider based in western Pennsylvania, Ideal Integrations has grown significantly since its founding in 2003. The company has proven itself to be a trusted partner when it comes to helping customers maximize the return on their IT investments, consulting with a wide range of organizations for their on-premises, private cloud, and hybrid/multi-cloud needs.

THECHALLENGEWhen the time came for Ideal Integrations to scale

and roll out a presence into other markets, the company needed to find a data center provider

that could build new client relationships and offer additional services to existing customers. More

importantly, that partner had to possess the industry experience necessary to expand into new locations in a strategic manner that added value while also

controlling costs.

“We work with clients on solutions that include public and hybrid cloud, but our main focus is on Infrastructure as a Service (IaaS) and Security as a Service (SECaas),” said founder and CEO Michael

Stratos. “What we needed was a colocation provider with a true partnership mentality, offered flexibility in

solutions, and delivered a clear value proposition.”

Luckily, Ideal Integrations had already found this synergy with vXchnge.


A PERFECT MATCH


The company’s relationship with vXchnge began in 2015 when vXchnge acquired the Pittsburgh data center where some of its technology stack was colocated. With any transition, there’s always some cause for uncertainty, but Ideal Integrations quickly found that vXchnge was a great fit for its business goals. In fact, they were so impressed with the vXchnge team’s demeanor and the way they handled the transition, that Ideal Integrations decided to not only remain in the Pittsburgh facility, but to expand into additional vXchnge data centers.

Keeping the company’s security needs, service platforms, and partner relationships consistent with vXchnge, were all major deciding factors when it came to choosing expansion sites. The

team at Ideal Integrations needed the assurance of a consistent experience independent of staffing, location, or sizing needs. With vXchnge, they found all of that and more. The physical infrastructure of vXchnge’s facilities and the capabilities of their complementary service partners (managed services, cloud services, etc.), helped Ideal Integrations provide an entire technology solution for their own clients.

While there were plenty of providers to choose from as the company expanded its customer base and expanded into differentiated locations, vXchnge’s focus on its core colocation services, extensive connectivity options, and outstanding personnel, made them the primary choice whenever possible.


A PERFECT MATCH


The knowledgeable data center staff proved consistently professional and showed a clear understanding of the industry’s shortened development cycles. More importantly, vXchnge’s personnel remained consistent, allowing for a strong working relationship with the Ideal Integrations team.

KEEPING THE COMPANY’S SECURITY NEEDS, SERVICE PLATFORMS, AND PARTNER RELATIONSHIPS CONSISTENT WITH VXCHNGE, WERE ALL MAJOR DECIDING FACTORS WHEN IT CAME TO CHOOSING EXPANSION SITES.


THE VXCHNGE SOLUTION


As Ideal Integrations expanded, vXchnge’s Client Business Executive Team, Solutions Architect Team, and Site Operations Teams all played vital roles in the process. They helped to forge a true disaster recovery partnership that facilitated Ideal Integrations to safely expand its reach to markets across the country. While initial deployments to new locations took only about a month to complete, the DRaaS (disaster recovery-as-a-service) partnership developed over the subsequent years. Thanks to vXchnge’s partnership with Megaport (and its competitive promotions offered for new location hookups), it was easy to connect every new data center site back to Pittsburgh.

vXchnge’s Remote Hands services also proved especially important as

Ideal Integrations moved into new markets where they had limited personnel available to manage their deployment. The Remote Hands team was always available to provide assistance on-site 24x7x365, whether they needed to address last-minute issues, rack and stack equipment, or install a timely replacement.

Monitoring and managing such an extensive deployment might have presented challenges with another provider, but thanks to vXchnge’s award-winning in\site business intelligence platform, Ideal Integrations was able to manage all of its circuits, tickets, and users under a single pane of glass. Accessing compliance reports and monitoring power and bandwidth remotely during its growth proved easy and convenient with in\site.



A GROWTH-MINDED PARTNERSHIP

vXchnge’s strategic customer base and knowledge of their data center markets proved invaluable as Ideal Integrations sought to increase its sales presence in those markets. Their partnership made it possible for Ideal Integrations to re-engineer the services and solutions it was receiving as well as reduce costs across its entire data center footprint. By lowering overall monthly recurring costs, the company could pass those savings along to consumers, which made it possible to stay competitive and remain profitable.

Stratos couldn’t be happier with the relationship between Ideal Integrations and vXchnge:

“Our success over the last 16 years has really relied upon the

concept of building partnerships. That’s why it’s part of our name. Those partnerships aren’t just with our clients, but also with the companies we buy from in order to provide our solutions. vXchnge takes the same approach to its business, which is why our relationship has been a perfect fit for us to not only continue our growth, but to accelerate it.”

Danny Snight, vXchnge’s Customer Success Manager, agrees.

“Our partnership with Ideal Integrations allowed us to broaden our service offerings and solve more of our customers’ pain points and business challenges while remaining focused on delivering unmatched reliability and customer service,” he says.


A GROWTH-MINDED PARTNERSHIP


“OUR SUCCESS OVER THE LAST 16 YEARS HAS REALLY RELIED UPON THE CONCEPT OF BUILDING PARTNERSHIPS...VXCHNGE TAKES THE SAME APPROACH TO ITS BUSINESS, WHICH IS WHY OUR RELATIONSHIP HAS BEEN A PERFECT FIT FOR US TO NOT ONLY CONTINUE OUR GROWTH, BUT TO ACCELERATE IT.”

MICHAEL STRATOSFOUNDER AND CEO

“They’re deployed in five key growth markets, which provides them with a tremendous network to expand their customer reach across the US. ”

With keen attention to detail and a willingness to go the extra mile for customers, vXchnge is committed to providing unmatched colocation services and helping organizations complete their digital transformation. To learn what vXchnge’s innovative data center as a service approach to colocation can do for your business, contact our team today!



THE RESULTS

24x7x365 on-site Remote

Hands services to manage deployments

Money savings (including Megaport

promotions for new sites)

Transparency & convenient

monitoring with in/site platform

Regional expertise in key growth

markets

Megaport connectivity for

seamless growth and adaptability

Consistent experience & service across

multiple data center locations

CONTACT US

Corporate Headquarters

1501 W. CLEVELAND ST.TAMPA, FL 33606

844.892.4643

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tel:8448924643

https://www.vxchnge.com/contact-us

case study ideal integrations, inc. - vxchnge

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