case study: improved sap r3 printing capabilities

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CASE STUDY: Improved SAP R3 Printing Capabilities


Client: A supermarket chain Approximately 200 stores in six southeastern states Printer fleet of 100+ devices

The Printing Problem: Native SAP R3 spooler limitations

Client Goals: Improved control, reliability, and functionality of

entire printing fleet Cost savings

The SituationThe Situation

http://www.plustechnologies.com/PrintSolutions/SAPPrintSpooling.aspx


Print Cost DriversPrint Cost Drivers

SAP R3 relies on the limited native OS for printing. This causes multiple operational inefficiencies that cost time and money:

No confirmation of the printing function No print visible to the end user Limited threads can cause print bottlenecks. No automated fail-over No archiving of print jobs Complex administration


The Solution: SAP Print Spooling and The Solution: SAP Print Spooling and ManagementManagement

OM Plus Delivery Manager is a certified print spooler for SAP R3. OM Plus has maintained BC-XOM certification since 2001.

With OM Plus DM, users overcome the limitations of native spooling systems normally used by SAP systems.

http://www.plustechnologies.com/PrintSoftware/OMPlus.aspx




Addressing SAP Spooling LimitationsAddressing SAP Spooling Limitations

OM Plus DM has an answer for every problem caused by native SAP print spoolers.

OM Plus DM: Confirms printing to the tray. Returns print job and printer status so users can view within SAP. Is multi-threaded to increase performance. Provides fail-over at print server, printer, and page levels. Provides an integrated archiving feature. Streamlines print administration saving time and resources. Eliminates the job request limit and increases performance.

http://www.plustechnologies.com/PrintSoftware/OMPlusDeliveryManagerDM/OMPlusArchive.aspx

http://www.plustechnologies.com/PrintSolutions/StreamliningPrintAdministration.aspx


Upgraded SAP Spooling OutcomesUpgraded SAP Spooling Outcomes

After implementation, client was able to confirm end-to-end printing from the SAP server all the way to the printer tray.

Increased reliability and functionality

Administration costs were reduced by taking advantage of OM Plus DM's error recovery tools to rapidly locate and recover from printing issues.


More Print Solutions from PlusMore Print Solutions from PlusOM Plus DM = Delivery Manager

+ Advanced Delivery and Confirmation of Print Jobs (Spooler)+ Management of queues+ Value Add Functions e.g. – Secure Print Release, Failover, Load Balancing, Redirect,

Restart, Bundling, Bursting, Tray Mgmt, Audit, Throughput Enhancement, etc.

OM Plus FM = Fleet Manager + Consumable Management+ Device Alerts+ Device Meters

OM Plus RM = Report Manager + Electronic Report Distribution+ Virtual Bursting+ Archiving

OM Plus SM = Stat Manager+ Analyze Printer Usage+ Print Counts+ Data Filters


http://www.plustechnologies.com/PrintSoftware/OMPlusFleetManagerFM.aspx

http://www.plustechnologies.com/PrintSoftware/OMPlusReportManagerRM.aspx

http://www.plustechnologies.com/PrintSoftware/OMPlusReportManagerRM.aspx

http://www.plustechnologies.com/PrintSoftware/SoftwareProducts.aspx


Support and LicensingSupport and Licensing

Multiple Licensing Pricing Models – Examples: ILF – one time fee Subscription – 36 months Usage Based – on # of printers Custom Licensing – large opportunities

Free Customer Evaluation 30 Day Trials

Printing Support Direct access to technician 5 x 12 hrs per day (standard) 7 x 24 available Annual support renewals


Plus Tech Contact InformationPlus Tech Contact Information

Telephone Toll free in North America: 877-899-7587 Local: 937-847-0614

Email [email protected]

Website www.plustechnologies.com

case study: improved sap r3 printing capabilities

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