case study jewelry manufacturer & wholesaler …...of jewelry wholesalers, retailers, and online...
TRANSCRIPT
CASE STUDY
WWW.ACUMATICA.COM • © Copyright 2013 Acumatica CONTACT SALES • +1 888 228 8300 [email protected]
Acumatica provided us with a web-based solution that we could install on-premise. This provided on-the-go access to data without locking us into a SaaS provider.Jay Cheng • CEO, J. Goodin
COMPANY
• Founded:1985• Location:Brea,CA,USA• Industry:FashionJewelryManufacturer• Overview:Distributorandmanufactureroffashionjewelry.
CHALLENGES - REQUIREMENTS
• Integratewithon-premisesystemsusingrobustcustomizationandimporttools
• Involvemultipleorganizationswithoutcomplexsetupandadditionalfees
• Managedifferentdistributionprocessesincludingmake-to-orderandsellfrominventorysolutions
KEY RESULTS
• ImportprocessscaledquicklytomatchJ.Goodin’sgrowingbusinesswithoutresortingtobatchprocessing
• Positionedthecompanyforgrowthbyprovidingascalablesolutionavailabletoover10locationsaroundtheworld
• EliminatedNetSuitelock-inbypurchasingaprivateCloudsolution
BUSINESS CHALLENGE
J.GoodinisamanufactureranddistributoroffashionjewelrythatneededanERPsystem
tomanagesalesorders,purchaseorders,inventory,andaccounting.Thesystemhadto
beefficientinordertoprocessalargedailyvolumeofordersandcustomizableinorderto
supportbothcurrentandfuturebusinessprocesses.
Thenewsoftwareneededtosupportseveralsalesmodelsincludingamake-to-order
processaswellasamake-to-stockprocessfordistributionthroughseveralsaleschannels
suchasAmazon.com,jewelrywholesalers,andretailoutlets.
SOFTWARE HISTORY AND EXISTING SOLUTION
J.Goodin’smanagementteamistechnicallysaavyandbelievesthatsoftwareenables
businesssuccess.Over15yearsagothecompanystartedusingERPsoftwaretohelpgrow
theirbusiness.ThesolutionhelpedJ.Goodingrow,butrequiredCitrixandremotedesktop
solutionstogainaccessfromanywhere.ThecompanypurchasedaNetSuitesolutionin
2005tosolvethisproblem,butslowcomputations,lackofreliability,andshakysupport
ledJ.Goodintolookformoreestablishedcompanies.Afterspendingover$160,000ona
SAPBusinessOnesolution,thecompanydecidedtogowithAcumatica.
J. Goodinwww.jgoodin.com
JEWELRY MANUFACTURER & WHOLESALER GAINS CLOUD AND RETAINS CONTROL
CASE STUDY
WWW.ACUMATICA.COM • © Copyright 2013 Acumatica CONTACT SALES • +1 888 228 8300 [email protected]
WHY ACUMATICA?
Acumaticadeliveredaweb-based
solutionthatofferedanon-premise
serverdeploymentoption.Thisallowed
J.Goodintopurchasealicense,build
customizations,andavoidbeing“held
captive”bySaaSonlysolutionssuchas
NetSuite.
AcumaticaisCloud-basedsoorder
processingisfast,evenduringpeak
periods.Growth-basedpricingallows
J.Goodintoexpandtheuseofthesystem
toincludeunlimitedusersinoffices
aroundtheworld,includingtheUSA,
Mexico,andChina.
J. GOODIN’S SALES AND DISTRIBUTION PROCESS
Acumaticaautomatesdifferentsales
processsoemployeesaroundtheworld
gainreal-timeaccesstoorderstatus.
Build to OrderWhenacustomeracceptsaquotefor
customjewelry,thesalespersonentersthe
salesorderintoAcumatica.Thesystem
generatesapurchaseorderthatissent
tothemanufacturingfacilities.Theorder
isreceivedintoJ.Goodin’swarehouse
inCaliforniapriortofinalpackagingand
delivery.Allinvoicesandpaymentsare
automaticallygeneratedaccordingto
customerpaymentterms.
Build to StockJ.GoodinstocksinventoryinitsCalifornia
warehousethatissoldthroughanetwork
ofjewelrywholesalers,retailers,and
onlineproperties.Ordersaccepted
fromseveralsourcesareimportedinto
Acumaticaandprocessedthesameday.
CustomizationsJ.Goodin’sdeveloperswilluse
Acumatica’sAPIstobuildareal-time
interfacetotheire-commercesite.By
supportinganon-premisedeployment,the
systemscanbecustomizedandaccessed
fromanywhere.J.Goodincontinues
tobeimpressedwithAcumatica’s
coretechnologyandlooksforwardto
implementingmorefeaturesandmore
users.
MAINTAINING CONTROL
AcumaticadeliversCloudadvantagesand
allowsJ.Goodintoremainincontrol.
Acumatica is fast and efficient. During the holiday season we were able to import hundreds of orders that we previously had to batch using other ERP systems.Jay Cheng CEO, J. Goodin
SAAS-ONLY SOLUTION ACUMATICA
Control over price No Yes
Control over deployment No Yes
Control over upgrades No Yes
Control over support No Yes
Control over customizations No Yes
Savings on software maintenance No Yes