case study product verification and 24by7 support - advertisting campaign applications
DESCRIPTION
The customers’ products consist of a suite of 3 main performance based applications used by online advertising and publishing services. - Campaign management applications: allows advertisers (clients) to create and manage online advertising or promotion campaigns. - Mobile subscriber services application: allows advertisers to manage mobile subscribers for specific events and analyse the effectiveness of advertising campaigns associated with the events. - LivingDeal web application: offering and managing special deals in cities and markets. Analysis tools automatically collect, analyse campaign results, and periodically generate reports that monitor the effectiveness of campaigns delivered to relevant parties.TRANSCRIPT
Online advertising, publishing applications testing, 24/7 monitoring
and support project
Case Study
Name S3 ‐ Sunrise Software Solutions Corporation
Address 10 Song Thuong, Ward 2, Tan Binh District, HCMC, Vietnam
Phone number +84‐8 3547 1411
Europe, Middle East, Africa +44 790 601 7380
UK Contact Email [email protected]
Email [email protected]
S3 CORP. PAGE 2
CUSTOMER PROFILE
The company specialises in providing a world leading performance‐based advertising network.
They provide advertisers and publishers with world class expertise and the most creative up‐to‐date proprietary technologies designed to deliver Return on Investment driven solutions.
The company develops a suite of specialised online tools, vertical market tools and analysis metrics that assist in delivering maximum return for their clients. The Company also provides start to finish consulting services in achieving their clients goals that push the boundaries of online advertising.
PROJECT REQUIREMENTS Social media is recognised as a major modern day form of networking and global interactive communication. Our client has developed a custom built set of powerful performance based applications for online advertising. Their requirement was to speed up the software life cycle operating over a nonstop “24 hour life cycle” period. They required a partner who is able to provide 24/7 testing, monitoring and data analysis services for their range of products.
PRODUCTS OVERVIEW The customers’ products consist of a suite of 3 main performance based applications used by online advertising and publishing services.
‐ Campaign management applications: allows advertisers (clients) to create and manage online advertising or promotion campaigns.
‐ Mobile subscriber services application: allows advertisers to manage mobile subscribers for specific events and analyse the effectiveness of advertising campaigns associated with the events.
‐ LivingDeal web application: offering and managing special deals in cities and markets.
Analysis tools automatically collect, analyse campaign results, and periodically generate reports that monitor the effectiveness of campaigns delivered to relevant parties.
S3 SOLUTION S3 provided a dedicated team of 15 people to work in a seamlessly integrated 24/7 customer virtual extension center. This provides continuous product testing and real time system monitoring as well as analysis of customer services. Tasks flexibility is assigned according to the customers’ requirements.
S3 CORP. PAGE 3
S3 resources provided a team with in depth skills and experience:
Demonstrable knowledge and experience of testing web based and mobile applications
A history of creating complete technical documentation
Excellence in large scale data analysis and rigorous troubleshooting skills
Proactive and eager to provide suggestions for enhancement
Highly motivated and dedicated to deliver a thorough solution
Strong command of English and proven communication skills
CUSTOMER’S BENEFITS
The customer was able to use maximum leverage on in house resources by implementing the S3 continuous 24x7 monitoring and supporting services which significantly reduced time to market
The overall cost of building an in house testing and monitoring team was reduced by at least 50%
Using the S3 knowledge pool there were no added training costs or time delays in establishing the new resources
A flexible and well‐adjusted programme delivered a scalable team that avoided any delays related to immediate or ongoing requirements that avoided surplus or shortage
TOOLS, TECHNOLOGIES, SERVICES AND PRODUCTS DELIVERED
Tools
Device Anywhere
Cisco VPN
Operating Systems
MS Windows 7, XP, iOS, Android. Devices
PC, Mobile devices (iPhone, HTC, LG, Samsung and market leaders)
Testing Techniques
Functional, integration and regression testing
Performance Testing
Security/Penetration Testing (Session security, SQL injection and XSS.)