cash handling procedural instructions

21
Objective: To provide secure cash handling procedures that ensures accountability for all management and employees in a cash handling position and protects the company’s cash assets This step by step guide is to assist management in properly implementing cash handling procedures in their location. Accountability: The theatre safe fund (also referred to as the Petty Cash Fund) contains an established amount of cash for use in the theatre to create cashier banks, provide change and make small theatre purchases. The established amount for the petty cash fund will vary from location to location and should be provided to you by the theatre’s General Manager. At the start of each day, the safe fund must be verified by the opening manager and recorded on the safe count sheet. All monies in the petty cash fund must be counted, including all cash banks; that includes those which will not be used during the shift. Additionally all pending receipts are to be verified for accuracy and recorded on the “receipts” line of the safe count sheet. Only one manager at a time is to access the safe , this is the “Cash Manager” for the shift and is the person who has counted into the safe on the safe count sheet. Even theatre General Managers are not allowed to access the safe fund if they are not the manager counted into the safe. At shift change, the opening manager is to verify all monies in the petty cash fund. Any register banks that are out and in use are to be accounted for at their set amount and included in the safe count. The next manager in, is also to count the safe and ensure their count matches the previous manager’s count. Both managers are to be present when the safe changes hands between managers. Each time a different manager accesses the safe, the safe count sheet must be completed. Each employee in a cash handling position is responsible for all monies in their cash drawer during their shift. In order to hold each employee individually responsible, only one cashier may be assigned to a register PER SHIFT . Cashiers are to be present when their bank is verified, money is exchanged for change, drops are performed and, during the close out of the drawer at the end of the employee’s shift. At the conclusion of each employees shift, their shift must be “closed”, their cash and non-cash balanced and the employee is to sign the station close out report. Each station in the Box Office and the Concession stand is to be labeled using electronic label tape, with the station number in order to ensure cashiers know they are selling on their own station. Additionally, bank bags are to be labeled to match the station number where the bank is in use. Example: Conc. 4 would be the bank for concession register 4 and this bank is to be used on that station only. By doing this, it will assist in the event that there is an error in cash handling, it can be easier to determine where to error occurred. Cash Handling Procedures: Starting at the beginning of a shift: 1. The “safe” manager or manager who is counted into the theatre safe is to verify all banks at the start of the day to ensure they are starting at the specified amount. The amount of concession, box office and, bar bank bags will vary from location to location, please verify your established bank amounts with the General Manager at your location. Established bank amounts are not to change without District Manager approval . 2. When a cashier starts their shift, the bank is to be counted in their presence to ensure it is starting at its specified amount. By having the cashier present, this acts as “double verification” that the register started even.

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Page 1: Cash Handling Procedural Instructions

Objective:

To provide secure cash handling procedures that ensures accountability for all management and employees in a cash

handling position and protects the company’s cash assets This step by step guide is to assist management in

properly implementing cash handling procedures in their location.

Accountability:

The theatre safe fund (also referred to as the Petty Cash Fund) contains an established amount of cash for use in the

theatre to create cashier banks, provide change and make small theatre purchases. The established amount for the

petty cash fund will vary from location to location and should be provided to you by the theatre’s General Manager.

At the start of each day, the safe fund must be verified by the opening manager and recorded on the safe count

sheet. All monies in the petty cash fund must be counted, including all cash banks; that includes those which will not

be used during the shift. Additionally all pending receipts are to be verified for accuracy and recorded on the

“receipts” line of the safe count sheet.

Only one manager at a time is to access the safe, this is the “Cash Manager” for the shift and is the person who has

counted into the safe on the safe count sheet. Even theatre General Managers are not allowed to access the safe

fund if they are not the manager counted into the safe.

At shift change, the opening manager is to verify all monies in the petty cash fund. Any register banks that are out

and in use are to be accounted for at their set amount and included in the safe count. The next manager in, is also

to count the safe and ensure their count matches the previous manager’s count. Both managers are to be present

when the safe changes hands between managers. Each time a different manager accesses the safe, the safe count

sheet must be completed.

Each employee in a cash handling position is responsible for all monies in their cash drawer during their shift. In

order to hold each employee individually responsible, only one cashier may be assigned to a register PER SHIFT.

Cashiers are to be present when their bank is verified, money is exchanged for change, drops are performed and,

during the close out of the drawer at the end of the employee’s shift. At the conclusion of each employees shift,

their shift must be “closed”, their cash and non-cash balanced and the employee is to sign the station close out

report. Each station in the Box Office and the Concession stand is to be labeled using electronic label tape, with the

station number in order to ensure cashiers know they are selling on their own station. Additionally, bank bags are to

be labeled to match the station number where the bank is in use. Example: Conc. 4 would be the bank for

concession register 4 and this bank is to be used on that station only. By doing this, it will assist in the event that

there is an error in cash handling, it can be easier to determine where to error occurred.

Cash Handling Procedures:

Starting at the beginning of a shift:

1. The “safe” manager or manager who is counted into the theatre safe is to verify all banks at the start of the

day to ensure they are starting at the specified amount. The amount of concession, box office and, bar bank

bags will vary from location to location, please verify your established bank amounts with the General

Manager at your location. Established bank amounts are not to change without District Manager approval.

2. When a cashier starts their shift, the bank is to be counted in their presence to ensure it is starting at its

specified amount. By having the cashier present, this acts as “double verification” that the register started

even.

Page 2: Cash Handling Procedural Instructions

3. Once an employee logs into a station and begins to sell, no one else from the theatre is to sell on that

station until it has been closed out, balanced and, the cashier has signed for their over/short amount

(“closed out”). Once a cashier has been closed out they are not to sell on that station again. In the event a

cashier does begin to sell after they have been closed out, the station will need to be closed and balanced

again before anyone else can sell on that station.

Cash Drop Guidelines:

1. There are several different terms used when money is pulled from stations throughout the day (drain, pull,

are a few examples). Throughout this document when money is pulled from a station it will be referred to as

a “drop”. The combination of cash drops from multiple drawers will be called a “deposit”.

2. Only members of management are authorized to perform cash drops.

3. When communicating about performing cash drop over the radio utilize the following codes:

a. “We need to put cookies in the oven” indicates that a cash drop is needed.

b. “I have fresh cookies ready to go” indicates that a deposit needs to be verified.

4. The total number of drops will vary based on the level of business coming in. On weekdays a minimum of

three deposits per day are required; at the end of the matinee, after the prime set and, at closing. On

weekends and high volume days a minimum of four deposits per day are required; mid-afternoon, at the end

of the matinee, after the prime set and, at closing.

5. During lower volume times, it is preferable for the cash manager to handle cash drops but, in order to

ensure seamless operations, it is permissible to request the assistance of another member of management

to drop cash on registers. The cash manager is the member of management responsible for putting all cash

drops together into the “deposit” (the combination of all cash drops).

Performing Cash Drops:

1. Cash drop are to be kept in zippered bank cash bags labeled by station (i.e. Box 2, Concession 2). These

bags must be opaque and should be transported from public area to cash room in a quick and discreet

manner, with as few people in the lobby as possible.

2. A member of management is to perform the cash drop and verified (or witnessed) by the cashier

whose drawer is being dropped. Follow these steps:

a. Ensure the employee whose drawer is being dropped is present and witnesses the count on

their drawer. The cashier is not required to physically count the money, the manager is to

count the cash in the cashier’s presence. Should there be a disagreement about the amount of

monies being pulled, the cashier is to then be given the right to count their cash drop.

b. When performing cash drop, ensure that the initial bank amount remains in the drawer.

Example: If the bank amount is $100.00 ensure that $100.00 in small bills and coin remains in

the drawer at all times.

c. Enter the total amount of the cash drop into the point of sale station. Both manager and

cashier must agree to the amount and sign the receipt printed from the point of sale.

d. For any Group Activity Tickets Redeemed (GAT tickets) these will also be entered into the

station as a “cash drop”. The Group Activity Ticket has a value of $7.00. Count all GAT ticket in

the drawer and multiply by 7 to determine the total dollar value. If there are 3 GAT tickets, a

separate cash drop is added for $21.00 and the word GAT is to be written on the drop receipt

printed from the POS. Both cashier and manager are to sign this slip.

e. Place the cash and signed point of sale receipt into the appropriate bank bag for the station

being dropped (at the conclusion of a shift during the final cash pick-up all non-cash is also to

be put in the stations bank bag).

f. Repeat these steps for each register that is being dropped.

Page 3: Cash Handling Procedural Instructions

g. Please see directions below on entering the cash drop into the RTS system:

Entering Cash Drops into RTS Point of Sale System:

1. Log into RTS

2. Select “Cash Drop”:

3. Below is an example of the information you will see within the “Cash Drop” screen:

A. “Total Sold” indicates the total dollar amount of all sales punched up on the station.

“Total Cash Drops” indicates the total of money dropped on that station during that

particular shift.

“Current Drawer Amount” indicates the variance between “Total Sold” and “Total Cash

Drops”.

B. The section listed under “cash drops” lists all cash drops performed during that shift

on that station. The can be helpful to review if a drawer is out of balance.

C. “Close” exits the “cash drop” window.

A B

C

Page 4: Cash Handling Procedural Instructions

“Add” is where the drop amount is entered.

“Delete” is used in the event that an error in entering a drop is made. This will deduct out

whatever amount is entered while in this screen. The “delete” option should be used

rarely.

4. While performing a cash drop, the station should be counted to down to the bank amount, and the

remaining funds in the drawer will equal the cash drop for that station. When performing cash drops it is

always advisable to verify the balance on the station.

5. Once the drop amount is ready to be entered into the station, select “Add” and the following screen will

come up:

6. Enter the amount of the cash drop. In the example below, the station cash drop equals $86.55 while the

“current drawer balance” is $85.35. When cash exceeds the “current drawer balance” the drawer is

over and when the cash falls below the “current drawer balance” the drawer is short. In this example,

the drawer is over $1.20. Once you are sure that the drop amounted entered is accurate, select “Ok” to

add the cash drop into the system.

7. In the event the station is over the system will issue a warning “The cash drop is more than the

calculated drawer amount. Continue?” This is to prevent the station from accidentally being dropped

below the starting bank amount. Before selecting “Yes” to continue, ensure that the bank amount and

drop amounts are accounted for correctly. Then select “yes”.

Page 5: Cash Handling Procedural Instructions

8. Follow these steps for each station that requires a drop in the box office or concession stand. For

stations that accepts tips, please see section below.

Closing Cashiers in the RTS System:

At the conclusion of each cashiers shift, their drawer will need to be dropped and “balanced”. This includes cash and

non-cash.

1. Follow the steps above for “performing a cash drop”. It is required at the end of the cashier shift that

the station be counted down to the starting bank amount and, all non-cash items removed from the

station (passes, voids, refunds, credit card receipts).

2. Once the cash drop has been completed it is time to close the station and balance all non-cash.

3. “Close” the “cash drop” window once the drop has been input. Select “Close station”:

4. The first window that comes up is not used, simply press “Ok” on this first station close screen:

Overages will show in

parenthesis in RTS

Page 6: Cash Handling Procedural Instructions

5. The cashier close out screen will look similar to the example below. From this screen, management is

able to access information to balance non-cash (passes, voids, refunds) as well as close the station at the

end of the shift.

A. The section “Deposit Amount” is currently not utilized. These fields are to be left blank.

B. To balance non-cash for the station, select “View Report”, this report will show total refunds,

voids and passes issued:

The information on this screen is not

currently utilized. To pass this screen

select “Ok” and give the system a few

seconds to respond.

B C

A

Page 7: Cash Handling Procedural Instructions

6. Cashiers missing non-cash items are to be held accountable for discrepancies. Non-cash items such as

passes, Group Activity Tickets, refunds, voids have an equivalent cash value and these items must be

treated as cash. A missing pass ticket is equivalent to a shortage of the prevailing ticket price on that

given shift. Example: A cashier missing one pass in the matinee where the matinee price is $9.00 is to be

held accountable for being short $9.00 in non-cash and is to be issued a disciplinary reprimand in

accordance with Regency Theatres human resources policies.

7. Once cash and non-cash have been verified and balanced, print the cashier report and both cashier and

manager are to sign the report.

8. After printing the cashier report, close the report and select “close station”. In order to close the station,

the system will require you to enter your password. The system will offer a warning if there is a large

discrepancy in cash prior to closing the station.

9. Once the station has been closed, a station report will print out of the station printer. Attach this close

out receipt to the signed cashier report.

10. Repeat these steps for each station which is being closed out.

Deposits:

A deposit the composed of all cash drops added together into a single deposit. Each time a cash drop is performed, a

deposit it to be made.

1. Once all cash drops have been made, take all monies to the safe count area.

In this example the cashier rang in 2 pass

tickets and had no ticket refunds. For each

station close out, the passes and total

refunds must match what is listed on their

cashier report.

Page 8: Cash Handling Procedural Instructions

2. Before combining the drops, each individual drop should be recounted for accuracy. Verify that the

amount of the drop entered into RTS (this amount appears on the drop slip that prints out when the

drop is performed at each station) matches the cash on hand.

3. Once all drops have been verified a second time as being accurate, combine all monies by

denomination.

4. Add all drop slips to get the total deposit amount.

5. Count the deposit and ensure it is equal to the amount calculated when adding the drop slips (as all

stations were double verified, this amount should always match).

6. When possible exchange as many $5 and $1 bills back to the safe for larger bills (i.e. if there are 23 ones

in the deposit, sell $20 of these back to the safe and put a $20 bill in the deposit amount). Money being

sold back to the safe should be counted twice to ensure accuracy.

7. Prepare the deposit slip. Be sure to include:

a. Your initials for person preparing deposit.

b. The date of the deposit.

c. List all currency by denomination: number of bills on the left and total value of each

denomination on the right.

d. Record the bank bag number on the deposit slip.

e. Total the deposit in both places on the deposit slip as shown below.

8. Deposit Verification:

a. All deposits are to be verified by a second staff member. When two managers are on shift at the

same time, the cash manager is to have their deposit verified by the second manager. If a

second manager is not available, a staff member is to verify the deposit, in the presence of the

cash manager. The cash manager is never to leave the deposit unattended.

b. Only after the deposit had been verified can the deposit be placed into the bank deposit bag.

This should be done in the presence of the manager who double verified the deposit.

9. Prepare the bank deposit bag. Be sure to include:

a. Record the theatre name and date on the outside of the bank bag.

b. Record total currency amount, total coin amount and total check amount on the outside of the

bank bag. Also include the total amount of the deposit on the outside of the bank bag.

c. Once all information on the bank bag has been completed, put all cash, coin and, checks into the

bank bag. Also include the White and Yellow copies of the deposit slip with the other monies.

d. Once all money and both deposit slips are in the bank bag, seal the bag and remove the tag from

the bank bag.

10. Theatre Records for deposits:

a. The theatre will keep the pink copy of the deposit slip. Attached to the deposit slip will be the

following:

i. Staple the station drop slips that go with that deposit (in station number order for ease

of auditing).

ii. Staple the tag from the bank deposit bag. Be sure the date and total deposit amount are

recorded on this tag, these must match what is recorded on the deposit slip.

iii. Keep all daily deposit slips together until the end of the night. _

b. Enter the following information on the “Bank Deposit Log”:

i. Date of Deposit

ii. Bag number

iii. Total Deposit

iv. Date Deposit was taken to the bank

v. If the deposit was taken into the bank or dropped in the bank’s night drop

Page 9: Cash Handling Procedural Instructions

vi. Who took the deposit to the bank.

c. Enter the total deposit amount on the Daily Summary Report (see below for full information on

completing the daily summary report).

11. Taking the deposit to the bank:

a. When a deposit is dropped in the night drop, two people are required to be present at the time

of the drop.

b. In the event the deposit is carried into the bank, it is preferable two people take the deposit but,

when this is impossible, one manager can take the deposit into the bank for deposit.

c. Vary the time of day you take deposits to the bank for safety and security reasons. When

possible, vary the route taken to the bank.

12.

Closing the Deposit at the end of the night:

Prior to closing the deposit at the end of the night, it is required that the nightly inventory be performed and

inventory “corrections” be entered into the RTS system. See Inventory Management procedures on how to enter

inventory counts into the RTS system.

Only after inventory has been corrected can the deposit and day be closed in RTS. Below are the steps to closing the

deposit in RTS:

1. To close the deposit for the day, select “Close Station” in RTS and select “Deposit”:

2. Due to various factors between locations, the theatre will not get the final cash balance for the day from

the RTS system, this will come from the Daily Summary Report (information below). As this is the case,

the way we close RTS is covered in detail here. The close deposit screen will look similar to the image

below:

Page 10: Cash Handling Procedural Instructions

a. Under the section called “Information” please note the following:

i. “Deposit” total shows as $0.00, this is due to the fact that when performing drops on

the station, we do not require the counts to be entered individually as deposits per

station. This amount should show as $0.00.

ii. “Over/Under” is the total sales amount for all stations for the day.

iii. “Conc PC” is the total concession per capita for the day (this will include any restaurant

sales or liquor sales).

iv. “Ticket PC” is the average ticket price for the day (total box office sales divided by total

attendance).

b. Under the section called “Deposit Information” please note the following:

i. “Stations” is the amount of all cash drops entered for the day into each station. Ideally

these amounts would match but, based on different operations at different locations,

this will often not be the case.

ii. “Difference” is the variance between any deposits that were entered at the stations

compared to drops entered at the stations (something we do not require). The

importance of this number is that before closing the deposit, the “difference” needs to

be $0.00.

c. Under the section called “open stations” please note the following:

i. Depending on location, there may be a few “stations” which show as open which are

not actually closed at the end of the night (the theatre server, the manager work

station, kiosks). Please review with your General Manager which station numbers at

your location are not to be closed prior to closing the deposit.

ii. Verify here that all selling stations have been closed before closing the deposit. In this

example, stations 13, 33 and 88, are not selling stations and therefore not closed out.

d. In order to review total non-cash is accurate before closing the deposit, select “view report”:

i. Verify that total passes issued match physical passes and the Guest Pass Log. Follow the

same process for this as when closing a single cashier.

ii. Verify the correct number of refunds/exchanges/mispunches are on hand. Follow the

same process for this as when closing a single cashier.

e. Once all the above steps have been completed, the final step to closing the deposit is:

i. Under the “deposit amount” section, enter in the exact amount shown in “Deposit

Information” section on the Difference line.

ii. In the image of the deposit screen, the difference is listed as $3813.43, this is the

amount that is to be entered in the “deposit amount” section. List the difference

A

B

C D

E

Page 11: Cash Handling Procedural Instructions

amount on the line “Checks” and the difference will then be $0.00, which is the goal in

closing the deposit in RTS.

iii. When the difference is $0.00 select “close deposit”. The following images show the

process:

The system will confirm that you want to close the deposit to prevent accidental close in the

middle of a business day.

Page 12: Cash Handling Procedural Instructions

The system will provide a notice of the total overage or shortage prior to closing the day.

This amount should be the same amount as the total over/short from all stations combined

(with the exception of locations that except credit card tips in RTS, which is explained

below). If the total is correct, select “No” as the system is asking “Would you like to cancel

closing?”

The system requires a user name and password to close the deposit. This can be obtained

from your General Manager.

Once the user name and password have been entered, the system will begin to close the

deposit. The first part of deposit closing is the transmission of the credit card transactions.

The more credit card transactions in a day, the longer this process will take. In the image

above, there were 236 credit card transactions for the day. This is an automated process,

management just needs to wait for the process to complete.

Page 13: Cash Handling Procedural Instructions

Once the system has transmitted all credit card data, a window will pop up that states

“station closed” which indicates the deposit for the day has been closed. Click “Ok”.

Once the deposit has been closed, the next window that appears is the “Close Tickets” part

of the close out. Ensure that the date listed reflects the current date and time. The option

which should be selected for “Close Tickets” should be the first option “Before Now” and the

date and time.

Select “Close Tickets”

Prior to closing tickets, the system will ask for confirmation to do so. Select “yes”.

Page 14: Cash Handling Procedural Instructions

If an error message appears stating “Error sending EDI data. FTP Transfer Failed.” This is not a problem,

select“OK”.

Once the day has been fully closed in RTS, the image above will appear: “Tickets Closed Next Open

Day” and the date will reflect the next business day. Ensure the date is correct. If for any reason the

date is not correct, call RTS immediately, and leave a detailed message explaining that the system

has set the incorrect selling date. Also report this on the Closing Manager Report.

Nightly RTS Reporting:

The following reports are those sent nightly to the Corporate Office. Some additional reports may be required by

your theatre manager or District Manager. They will cover those additional reports with you.

All reports in RTS can be exported and sent via email. We will review the process of exporting the reports and

reports which are required at the end of the night.

Total Deposit Report:

1. In RTS go to: Reports Deposit Total

Page 15: Cash Handling Procedural Instructions

2. Select the appropriate business date, do not select by “deposit” date:

This image shows how

to obtain the correct

information to send to

the corporate office.

The dates must be

chosen, not the

deposit.

Page 16: Cash Handling Procedural Instructions

3. After selecting the correct dates, press “View” which will allow you to see the report, export and print it.

4. Select “Export” and in the list of options select “PDF Format”. Do not select “PDF to Email” option or “Excel

Option”. Save the file on the computer’s desktop. This report must also be printed for submission to the

Corporate Office.

5. Follow these steps for the remaining RTS reports which are also to be exported to PDF, emailed and printed

nightly:

a. Reports Inventory Concession Sales with Inventory Select Correct Dates. Export, print and

email.

b. Reports Tickets Daily. Select Correct Dates. Export, print and email.

c. Reports Box Office :

Total deposit report

selected by Deposit

will contain the

incorrect information

to send to the

corporate office. The

dates must be chosen,

not the deposit.

Page 17: Cash Handling Procedural Instructions

6. Recap of RTS Reports to home office: Total Deposit Report, Concession Sales with Inventory, Tickets Daily

Report and, Tickets Box Office Report.

Nightly Theatre Corporate Office Reporting:

There are a few reports which are completed at closing, with information obtained from the RTS system. These

reports are submitted within the same email as the above mentioned RTS closing reports.

Daily Summary Report:

Regency Theatres is made up of a wide array of locations and offerings throughout the circuit. Due to the diversity of

our theatre chain, some information is needed from certain locations while other information is needed from

others. This is a general overview of the Daily Summary Report (DSR), but as a new manager, please review your

theatre’s copy of the DSR and ensure complete understanding of how your reporting may vary from the example

shown in this document.

WEEK 16

Week Of 18-Apr Thru 24-Apr 2014

Friday Saturday Sunday Monday Tuesday Wednesday Thursday18-Apr 19-Apr 20-Apr 21-Apr 22-Apr 23-Apr 24-Apr

1,991.50$ 2,631.50$ 1,443.50$ 633.00$ 570.50$ 550.00$ 7,820.00$

($1.00) (1.00)$

530.00$ 790.75$ 389.25$ 196.75$ 137.50$ 181.00$ 2,225.25$

(0.34)$ 1.66$ 0.05$ 1.37$

11.49$ 15.83$ 9.30$ 4.70$ 3.65$ 1.76$ 46.73$

Sales Tax

Credit Card (Tips)

Concession Sales Tax

Box Office Gross

Box - Over/Short (+ /-- )

Concession Gross

Conc-Over/Short (+ /-- )

Restaurant

Alcohol

Daily Summary Report

Sample Theatre

Details Total

1. The details section of the DSR includes income information. Please review the following reports to obtain

the correct information to include with the Daily Summary Report.

a. Box Office Gross: Is obtained from the Daily Box Office Report (Reports Tickets Daily). Do not

use the box office gross listed on the Total Deposit Report (When printed this report is labeled “Shift

Report”) as it will not reflect the correct data.

Select the correct

business date for the

report.

Select the box next to

where it says “All

Titles”

View, export, print

and email this report.

Page 18: Cash Handling Procedural Instructions

b. The following information is obtained off of the Total Deposit/Shift Report. The information is shown

under the “Subtotal” section of the report which will be listed after all box office information and

after inventory correction information. Here are the numbers obtained from this section

Page 19: Cash Handling Procedural Instructions

The image below reflects one location’s Deposit Total Report’s Subtotal information. Below that is an example of a DSR report based off of the data

from this sample Deposit Total Report.

INCOME (entered as a positive number)

DEDUCTIONS (entered as a negative number)

Concession Credit Cards

Credit Card Tips Credit Card Tips

Alcohol Debit Redeemed

Restaurant Fandango Adjust

Maturing Tickets Redeemed Wine Emotion

Internet Fee

Debit Sold Advance Tickets Sold

Revenues are located on Shift Report Under “Subtotals” and also below “Performance Summary” on Shift Report

Advance and Maturing Ticket Sales Information: found below “Performance Summary” on Shift Report

Page 20: Cash Handling Procedural Instructions

WEEK 16

Week Of 18-Apr Thru 24-Apr 2014

Friday Saturday Sunday Monday Tuesday Wednesday Thursday18-Apr 19-Apr 20-Apr 21-Apr 22-Apr 23-Apr 24-Apr

5,622.25$ 5,622.25$

-$

1,401.00$ 1,401.00$

-$

163.00$

300.25$ 300.25$

149.14$

47.00$ 47.00$

-$

7,682.64$ -$ -$ -$ -$ -$ -$ 7,682.64$

4.00$ 3.00$ 2.00$ 9.00$

25.00$ 25.00$ 20.00$ 70.00$

Wine Emotion (Shift Report-- Subtotal) 36.00$ 36.00$

-$ -$

-$ Advance Tickets Sold (Shift Report-Under Performace Summary) -$ -$

Variety Gold Hearts-- What Report??? -$ -$

-$ -$

-$ -$

-$ -$

Theatre Rental -$ -$

Spotlight Cinema Networks -$ -$

Misc. Income -$ -$

-$

-$

(3,556.85)$ (3,556.85)$

Credit Cards (Tips)-- (Shift Report-- Subtotal) (47.00)$ (47.00)$

Debit Redeemed--(Shift Report-- Subtotal) (52.50)$ (52.50)$

Fandango Adjust--(Shift Report-- Subtotal) (218.00)$ (218.00)$

-$ -$

-$ -$

Maturing Sales (Shift Report-Under Performace Summary) (106.50)$ (106.50)$

Gift Certificate Redeemed-- What Report??? -$ -$

GAT Redeemed-- (Daily Box Office Report) (21.00)$ (21.00)$

-$ -$

-$ -$

Deposit Withheld (Negative for Hold, Positive for Deposit) (1,000.00)$ (1,000.00)$

Sub-Total

Daily Summary Report

Sample Theatre

Box - Over/Short (+ /-- )

Conc-Over/Short (+ /-- )

Restaurant-- (Shift Report-- Subtotal)

Alcohol--(Shift Report-- Subtotal)

Sales Tax-- (Shift Report-- Subtotal)

Credit Card (Tips)--(Shift Report-- Subtotal)

Total

Concession Gross-- (Shift Report-- Subtotal)

Details

Credit Cards-- (Shift Report-- Subtotal)

Box Office Gross--(Daily Box Office Report)

Revenues

Deductions

Internet Ticketing Fee (Shift Report-- Subtotal)

Debit Sold (Shift Report-- Subtotal)

GATS Sold

Page 21: Cash Handling Procedural Instructions

c. Determining cash over/short for the day: Cashier Shift Reports

i. Box office over/short: For any location that utilizes the “dual terminal” functionality of

RTS, the box office over/short will be $0.00. “Dual Terminal” is when a station is used to

sell box office and concession items. Locations who do not utilize the dual terminal

function can determine their box office over/short by combining each box office stations

variance to come to a total over/short for the box office.

1. Example Non-Dual Terminal Locations: If your location has four box office

stations that were in use for the day and the variances were as follows: Station

1: ($1.50), Station 2: $2.00, Station 3: ($2.50), Station 4: Even

The total box office variance is: (1.5) + 2.00 + (2.50)+ 0.00 = (2.00). The box

office would be short $2.00 for the day. This same process will be used for

concession stations in a theatre that does not use “dual terminal”.

ii. Concession Over/Short: For locations that utilize the “dual terminal” all stations

over/short is combined under concession (this will include any stations utilized for the

day for box office or concession only). Combine all stations variance to determine the

over/short for the day. If the “dual terminal” function is not utilized at your location,

follow the steps above for concession stations to determine the total concession

over/short.

1. Example Dual Terminal Locations: If your locations has a total of 8 stations that

were used for the day and the variances were as follows:

Station 1: Even

Station 2: ($0.50)

Station 4: ($1.25)

Station 5: 2.50

Station 6: Even

Station 7: Even

Station 8: $5.50

Station 9: ($2.50)

Total Over/short: $3.75 over for the day

iii.

d. The remaining information contained on the DSR will come either from RTS reports or through

various other areas. Below is a list of the remaining information contained on the DSR and how to

obtain the information to complete this report on a nightly basis.