Case Study of Reforms in Mumbai’s Auto-rickshaw and Taxi ServicesMr. B. C. Khatua, IAS (Retd), Director, Mumbai Transformation Support Unit (MTSU)

Overview of Mumbai’s transport system

Components of Mumbai’s Intermediate Public Transport (IPT) sector

Key characteristics of auto-rickshaw and taxi services

Key challenges

Case study of taxi and auto-rickshaw reforms in Mumbai

- Reforms implemented

- Proposed reforms

Recommendations for future reforms

Structure of Presentation

Overview of Mumbai’s transport system

Mode Shares (no train, no walk) in Mumbai, 2008

Mode Shares (no walk) in Mumbai, 2008

Mode Shares (all modes) in Mumbai, 2008

Contribution of IPT to an integrated public transport system in Mumbai (feeder to train stations)

Island City

Suburbs

MMR

Components of Mumbai’s IPT Sector

Key characteristics of auto-rickshaw and taxi services in Mumbai (MMR)

Auto-rickshaws Taxis

Fleet size 1,70,000 45,000

Mode shares* (no train, no walk)

15% 5%

Trip purposes • Feeder to mass transport for work commute trips.

• Occasional trips for shopping, recreation and access to airport/rail station

• Long distance work commute trips;

• Occasional trips for shopping, recreation, and access to airport/rail station

Major manufacturers Bajaj Hyundai; Maruti; Premier Padmini

Fuel used CNG CNG

* From Mumbai Comprehensive Transportation Study

Key challenges facing the sector

Problems associated with unorganized services

What types of reforms are required?

Case study of Auto-rickshaw and Taxi reforms in Mumbai

Auto-rickshaw and Taxi sector reformsImplemented

Auto-rickshaw and Taxi sector reformsProposed

Auto-rickshaws and taxis are an integral part of Mumbai’s transport system, catering to the mobility needs of a large section of populationThrough the initiatives of the government, a few reforms have been implemented which are providing benefits to both drivers and passengersHowever, challenges remain that need to be addressed through following initiatives:• Organized auto-rickshaw service• Dedicated auto-rickshaw and taxi stands• Vehicle inspection and maintenance facilities• Driver training facilities

Conclusions