CATI (Computer Assisted Telephonic Interviewing)

CATI is referring as the Compute Assisted Telephone Interviewing system. CATI is a software

system organized by the companies front end process for the research and analysis process.

We all well known about the business research and analysis are the process of measuring

the past, current and future trend of the business status.

It is a computerized software system processing the automatic calls to its customers and

asking some questions regarding the company product and its marketing. It is the direct

market measuring method of the software system having the alternative question with

them to ask about customers and also saving the answers came from customers whether it

is satisfied or dissatisfied. It clearly saves the feedbacks of the customers with details. Those

data’s are help to measure the company current positions and its business status.

It is the professional inbuilt software system whether it is the correct and incorrect answer it

will accept the replies and won’t try convert. Research and analyzing are necessary for the

business are in any of the positions like small scale, middle level, and large-scale industries

etc…

Advantages of CATI,

CATI reduces the additional work in market research

Reducing the extra expense for direct market feedback research

Giving the information about products and its market demands

Increasing the concentration on the core business by handling the computerized

system

Used to improve the status of company compare to its competitors

It gets feedback from more customers in it is all around the world by operating with

number of languages in the world

The answers are recorded on the computer screen by pressing the keypad from the

customers

After completing the last interview it goes suddenly for the result proceeding

process

The process of interviewing is very speed and low cost

Also, there are some of the sub-systems of software interviewing are there,

a. CAPI (Computer-assisted personal interviewing)

b. CAWI (Computer assisted web interviewing)

c. WAPI (Web-assisted personal interviewing)

d. SAPI (Smartphone assisted personal interviewing)

e. CASI (Computer-assisted self-interviewing)

f. TASI (Tablet-assisted self-interviewing)

g. CATI (Computer assisted telephonic interviewing)

h. PAPI (Paper and pencil interviewing)

i. TAPI (Tablet-assisted personal interviewing)

By coming to the final conclusion the CATI services is utilized for the business process like if

you are in B2B or B2C. It means the computerized system make the interview with the both

business customers and business partners.

Sam Studio is the professional outsourcing services provider company across the globe. We

are familiar with multi-purpose of outsourcing business services to various industrial

requirements. Our call center outsourcing services serve many industries in the leading

competitive market industry.

Outsource Incoming / Inbound Services

Outsource Outgoing / Outbound Services

Outsource CATI Services

Outsource Email & Letters

Outsource Chat Support Services

For More Details

Mail to: admin@samstudio.co

Website: http://www.samstudio.co/