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THE LADDER OF ENGAGEMENT AT WORK (YEAR-END) FUNDRAISING ON CAUSES Syd Fleischer December 4, 2012

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I presented these slides during the Network for Good Nonprofit 911 Webinar on 12.4.12. Here's a brief description and if you have any questions, get in touch at sydney_at_causes_dot_com. Causes.com is the world's largest platform for social change. At Causes, we understand that it takes a community of people participating in collective action, not one campaign alone, to create a movement for lasting change. Our tools help you bridge the gap between your fundraising, community building and other campaign work, so that as you achieve immediate goals you also build for the future. We'll cover how to put these principles to work on Causes to create a great donation experience that helps build your community and achieve your short- and long-term goals.

TRANSCRIPT

Page 1: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

THE LADDER OF ENGAGEMENT AT WORK (YEAR-END) FUNDRAISING ON CAUSES

Syd Fleischer

December 4, 2012

Page 2: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Agenda

•  Causes Overview •  Community-based

fundraising 101 •  Three great examples •  Year-end getting started

Page 3: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

What is Causes?

•  Individual empowerment •  Culture of giving and participation •  Level playing field for nonprofits

Double-bottom line tech startup dedicated to:

Page 4: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

CAUSES AUDIENCE The Causes audience is deeply social. They stand up for what

they believe in and they share it with their friends.

180 MILLION MEMBERS

100% have Facebook

30% actively use Twitter

50% of all action-taking happens though peer-to-

peer sharing 55% 45%

13-17

18-24

25-34

34+

AGE

Page 5: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

How do people use Causes? There are many ways to organize on our platform, including

petitions, pledges, videos, and fundraisers.

PLEDGE

VIDEO

POLL/QUIZ VOTE

PETITION FUNDRAISE

Page 6: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Actions -> Community

•  Content - create a group identity •  Collaboration - give before asking •  Communication - facilitate dialogue

Turn your list into a community:

Page 7: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Accelerated Growth

Action-takers post branded

invitations on their friends’ Timelines

Actions are aggregated on the Causes Timeline

box

Page 8: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Community-Based fundraising

•  Structure: launch, update, celebrate •  Set goals and a timeline •  Define actions supporters can take •  Create roles for top advocates

Run a campaign:

Page 9: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Example: Not for Sale REBBL campaign

Page 10: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

NOT FOR SALE: ROAD TO REBBL In June 2012, Causes and Not For Sale partnered to launch the Road to REBBL campaign on Causes. Not For Sale, a nonprofit fighting against human trafficking, wanted to build a community of cause supporters

around its efforts to launch a social enterprise called REBBL.

REBBL is a tea company that is creating jobs for people vulnerable to trafficking in the Peruvian Amazon.

GOALS for the Road to REBBL Campaign

BRAND AWARENESS FUNDRAISING

Raise awareness about REBBL and Not For Sale’s

efforts to fight human trafficking in the Amazon.

Raise money to fund Not For Sale’s efforts to source

ingredients for REBBL, in the Amazon. As a thank-you gift, the consumers received a 4-pack of

REBBL tea.

Page 11: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

NOT FOR SALE: ROAD TO REBBL

CAMPAIGN AWARENESS TRAFFIC SOURCES

Causes Emails

Facebook Sharing

Causes Home

Peer-to-Peer

Twitter Sharing

Not For Sale Email

13,240 ���Actions

5.36 Min. Average Visit Duration

3.72 Pages Per Visit

2,232, 500 Facebook Impressions

30 Invitations Sent Per Inviter

Page 12: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

NOT FOR SALE: ROAD TO REBBL

$153,994 Donated in 8 weeks

on-page donation conversion 5%

of donors had taken prior action 36%

average amount per donor $66

Page 13: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Video kick-off

Page 14: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Active and personal commenting

Page 15: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

4-part video series

Page 16: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Fundraiser

Page 17: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Fundraiser - updates

Page 18: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Fundraiser – active commenting

Page 19: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Community-Based fundraising

•  Tangible impact •  Storytelling •  Rich media •  Peer-to-peer engagement

Be donor-centric:

Page 20: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Example: Amazon Watch

Page 21: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Example: Amazon Watch

Page 22: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Community-based fundraising

•  Immediate feedback •  Post-campaign updates •  Define your own success

Close the loop:

Page 23: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Year-end best practice: personal fundraising

Page 24: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Year-end best practice: personal fundraising

Page 25: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Year-end best practice: personal fundraising

Page 26: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Year-end getting started

• Run a donor-centric campaign • Tangible impact • Storytelling • Close the loop • Personal Fundraising

Community-based fundraising:

Page 27: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

Year-end getting started

• causes.com/nonprofits • causes.com/InstructionalVideos • [email protected]

Resources:

Page 28: Causes.com & NFG Nonprofit 911 class: Community-based fundraising 12.4.12

THANK YOU!

[email protected] @sydfleischer