cb complain daily report 20-04-13

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Srl No. Bookng ID Complaint ID 3rd Party ID Dealer name 1 3788 22553 AGS000000559805 KISHAN H/W & MACHINARY STORES 2 88596 22352 W-13041802 SAIF SUPPLIERS, VALSAD 3 3895 22581 AGS000000560844 AMBICA PLYWOOD & H/W, PARDI 4 3581 22594 AGS000000562118 UMIYA PAI NTS & H/W MART, GAMBHOI 5 160 22624 AGS000000563728 YAMUNA MARKETING, MEHSANA 6 83337 22631 AGS000000564763 KRUPAL I ENTERPRISE, SARIGAM 7 88344 22642 AGS000000566048 SUN CORPORATION 8 3963 22649 AGS000000565820 COLOUR POINT, GANDHIMNAGAR 9 88454 22652 AGS000000566080 KOHINOOR PAI NTS & HARDWARE MART

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Page 1: CB Complain Daily Report 20-04-13

8/13/2019 CB Complain Daily Report 20-04-13

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Srl No.Bookng

IDComplaint

ID3rd Party ID Dealer name

1 3788 22553 AGS000000559805 KISHAN H/W & MACHINARY STORES2 88596 22352 W-13041802 SAIF SUPPLIERS, VALSAD3 3895 22581 AGS000000560844 AMBICA PLYWOOD & H/W, PARDI4 3581 22594 AGS000000562118 UMIYA PAINTS & H/W MART, GAMBHOI

5 160 22624 AGS000000563728 YAMUNA MARKETING, MEHSANA6 83337 22631 AGS000000564763 KRUPALI ENTERPRISE, SARIGAM

7 88344 22642 AGS000000566048 SUN CORPORATION8 3963 22649 AGS000000565820 COLOUR POINT, GANDHIMNAGAR

9 88454 22652 AGS000000566080 KOHINOOR PAINTS & HARDWARE MART

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Complaint log date & time Status Closing Date & time

4/18/2013 13:25 closed 20-04-2013 18:30:00

4/18/2013 14:10 closed 4/19/20134/18/2013 18:00 Attended on 20-04-2013 /pending4/19/2013 11:26 closed 4/20/2013 17:004/19/2013 18:00 Attended on 20-04-2013/ pending due to shop closed4/20/2013 10:52 PENDING4/20/2013 14:34 PENDING4/20/2013 16:24 TO be attended on 22-04-2013 pending4/20/2013 17:38 PENDING

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Remarks

Computer system problem

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Customer Site ID+ Ticket Number*+ Dealer/Organiztion Site Addre8607 67527 AGS000000315855 UTTAM COLORBANK ADISHIV C8628 84707 AGS000000316929 PRITI PAINTS ORNATE 3-8603 68227 AGS000000316939 NILESH J. PATEL 2ND FLOO

8652 69336 AGS000000319440 KOHINOOR PAINTS & HARDWARE MART PARMESH8654 82287 AGS000000319617 R K TRADERS 33/MUNICI

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City Area/RO/DO Region Asset Typ Customer Com Serial Numbe Model Na Status*RAJKOT Gujarat West DISPENSER Berger Paints OpenSurat Gujarat West DISPENSER Berger Paints 2570-107842 OpenSurat Gujarat West DISPENSER Berger Paints 2570-100465 BT-12 Closed

Ahmedabad Gujarat West DISPENSER Berger Paints 2570-86137 BT-12 OpenVishnagar GUJARAT West DISPENSER Berger Paints Open

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Contact N Phone Nu Dealer /Cu Custodian P LocationType TAT Region MaArea Mana Engineer BERGER-C 0 Mr Paresh 9824265057 VinayakMa ShashankV RameshDoMr. 1.8E+10 DATTA BH 9375922529 48 VinayakMa ShashankV sunil patilMr. 1.8E+10 NILESH BH 9879584506 LOCAL 24 VinayakMa ShashankV sunil patil

BERGER-C 0 Mr. Subha 9426001353 LOCAL 8 VinayakMa ShashankV JigarKadiaBERGER-C 0 MR.RAJUB9427682799 UPCOUNTRY 48 VINAYAK SHASHANK Mayank Sa

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HelpDesk Request / Solution* Create Date Reported Date* Web_Reach time1/21/2013 BELT SNAPPING PROB 21-01-2013 09:13:58 21-01-2013 09:13:571/21/2013 Dispenser not working 21-01-2013 14:32:44 21-01-2013 14:29:001/21/2013 Colorant n replaced n 21-01-2013 14:39:28 21-01-2013 14:32:00

1/22/2013 Dispenser not working 22-01-2013 12:09:42 22-01-2013 12:08:571/22/2013 Dispenser not working 22-01-2013 12:52:35 22-01-2013 12:52:15

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Closed Date*

21-01-2013 17:00:00