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Srl No.Bookng

ID

Complaint

ID3rd Party ID Dealer name

1 83413 21611 AGS000000504220 NEW PATEL COLORBANK

2 88454 21608 AGS000000503445 KOHINOOR PAINTS & HARDWARE MART

3 81294 21598   AGS000000501991 PRANAMI PAINTS, JAMNAGAR

4 89189 21551 B   2600306848 Satyanam Trading PVT. Ltd.

5 81257 21597 AGS000000501909 SATI Paints,

6 98218 21603 W-13032902 ADAMALI MOHAMADBHAI & SONS

7 88400 21649   AGS000000506682 UMIYA CORPORATION

8 83339 21678   AGS000000508720 JAY SHREERAM ELE & H/W, SILAVASSA

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Complaint log date &

timeStatus Closing Date & time

29.03.2013 10:05 Closed 30.03.2013

28.03.2013 19:25 Spares required(Mthr Board- OLD TYPE Pending for PCB

28.03.2013 11:38 Bottom pad received/ closed   30.03.2013

26.03.2013 09:55 Pending for Spares(Wipro)   closed by 01.04.2013

28.03.2013 11:37 Closed/ Remote support   28.03.2013

28.03.2013 Closed 30.03.2013

30.03.2013 10:38 Closed/ Remote support   30.03.2013

30.30.2013 18:36 To be Atteded by 01.04.2013   Pending

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Remarks

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Customer Site ID+ Ticket Number*+ Dealer/Organiztion Site Addre

8607 67527 AGS000000315855 UTTAM COLORBANK ADISHIV C

8628 84707 AGS000000316929 PRITI PAINTS ORNATE 3-

8603 68227 AGS000000316939 NILESH J. PATEL 2ND FLOO

8652 69336 AGS000000319440 KOHINOOR PAINTS & HARDWARE MART PARMESH8654 82287 AGS000000319617 R K TRADERS 33/MUNICI

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City Area/RO/DO Region Asset Typ Customer Com Serial Numbe Model Na Status*

RAJKOT Gujarat West DISPENSER Berger Paints Open

Surat Gujarat West DISPENSER Berger Paints 2570-107842 Open

Surat Gujarat West DISPENSER Berger Paints 2570-100465 BT-12 Closed

Ahmedabad Gujarat West DISPENSER Berger Paints 2570-86137 BT-12 OpenVishnagar GUJARAT West DISPENSER Berger Paints Open

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Contact N Phone Nu Dealer /Cu Custodian P LocationType TAT Region MaArea Mana Engineer 

BERGER-C 0 Mr Paresh 9824265057 VinayakMa ShashankV RameshDo

Mr. 1.8E+10 DATTA BH 9375922529 48 VinayakMa ShashankV sunil patil

Mr. 1.8E+10 NILESH BH 9879584506 LOCAL 24 VinayakMa ShashankV sunil patil

BERGER-C 0 Mr. Subha 9426001353 LOCAL 8 VinayakMa ShashankV JigarKadiaBERGER-C 0 MR.RAJUB 9427682799 UPCOUNTRY 48 VINAYAK SHASHANK Mayank Sa

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HelpDesk Request / Solution* Create Date Reported Date* Web_Reach time

1/21/2013 BELT SNAPPING PROB 21-01-2013 09:13:58 21-01-2013 09:13:57

1/21/2013 Dispenser not working 21-01-2013 14:32:44 21-01-2013 14:29:00

1/21/2013 Colorant n replaced n 21-01-2013 14:39:28 21-01-2013 14:32:00

1/22/2013 Dispenser not working 22-01-2013 12:09:42 22-01-2013 12:08:571/22/2013 Dispenser not working 22-01-2013 12:52:35 22-01-2013 12:52:15

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Closed Date*

21-01-2013 17:00:00