cci hearts hr: who dares wins - applying the sas mantra to teams in the commercial world
TRANSCRIPT
Applying the SAS mantra to teams in the commercial world
Presented by: Jessica Price Bob Hunter
WHO DARES WINS
House Rules
• The chat box is available if you have any questions
• Please “raise your hand” if you have any technical issues.
• There will be time for questions during the webinar.
• We will be recording the webinar for future viewing.
• Our slides will be available after this session.
• Join the conversation on Twitter with #CCIHeartsHR
#CCIHeartsHR
Meet your experts
Jessica Price Manager
Employee Relations Consulting
#CCIHeartsHR
Bob Hunter Founder
Operational Leadership Consulting
Bob Hunter; Business owner, Military Leader, International Consulting, Community Organisations, Team & Sports Coaching
WHO DARES WINS WHAT DOES THIS MEAN TO YOU ?
Who Dares Wins !
Right people
Aligned team
oVoice
oVision
oValues/Behaviours
oAccountability
Planning and adapting
WHAT DOES LEADERSHIP MEAN TO YOU ?
Leadership vs Management
Leadership Management
• Establish direction • Align team with the direction through
communication • Developing the potential of each
team member • Motivating the team to overcome
hurdles towards the defined goals
• Planning & Budgeting • Organising & establishing structures • Controlling & problem solving
People-focus for long term task success
Task-focus for short term task success
Source: Daniel Kehoe
The distinction is important but the two are closely related- good leadership must include strong management (directly or via delegation)
LEADING IN THE MILITARY
Military Leadership & Teams Army Core Values Courage
Respect
Initiative
Teamwork
Australian Defence Force Academy Values • Courage • Respect • Integrity • Service • Professionalism
LEADING IN SPECIAL FORCES
Who Dares Wins
Endless pursuit of
Excellence. Discipline in all we do. Classlessness. Humour. Humility.
An Effective Team
EXPECTED TO HAVE A VOICE
HOLD EACH OTHER TO ACCOUNT – NO ‘FEAR OR FAVOUR’
STRONG VALUES CODE
CLEAR MISSION & VISION
‘Having a Voice’ ‘Leadership Distributed to all levels’ The Key Enabler to Operational Success (Safety, Productivity and Innovation)
LEADING IN YOUR BUSINESS
Company – Values (An example)
Leadership
Integrity
Curiosity
Discipline
LEADING THROUGH CHALLENGES
Blackhawk Accident
LEADING IN BUSINESS & LIFE HAVING A VOICE - WHY IT’S IMPORTANT
What do sporting teams do as a team ?
LEADING COMMERCIALLY IN HIGH RISK WORLD
Iraqi Elections
Ballot & Election Tasks
Distribution
• 3,000 + tonnes of Ballot & Voting material
Collection
• Collect tally sheets
• Secure delivery of ballot to Baghdad
• Recover electoral equipment
Planning Issues & Solutions
EFFECTIVE TEAM LEADERSHIP WHAT ARE YOU GOING TO DO ?
There are nine widely accepted principles of effective leadership: 1. Lead by example. 2. Appreciate your own strengths and weaknesses and pursue self-
improvement. 3. Seek and accept responsibility. 4. Ensure that the task is understood, supervised and accomplished. 5. Make sound and timely decisions. 6. Know your people and look after their welfare. 7. Develop the leadership potential of your people. 8. Train and coach your people as a team and employ them up to their full
capabilities. 9. Keep your people informed of the team’s purpose, the changing situation
and the overall picture.
Source- Various, e.g. Military Leadership Training Manual or The Leadership Challenge, Kouzes and Posner, 1987
9 Principles of Effective Leadership
Leadership & Team Effectiveness
Do all team members have a
voice ? Is it listened to ?
What sort of team do you want to
have ? What will you do ?
What are we trying to achieve as a team ?
Effective Teams
Have a Voice
• Genuine input & able to be heard. • Forums & Mediums to provide a voice – Safety/Productivity/Innovation. • Empowered at all levels supported by mutual “Active Listening.”
Vision
• Mission – Clarity of our role/task & how we will perform. • Plan/Goals - What expectations of performance. KPI’s. • How do we wish to be described/seen as a team.
Agreed Behaviours
• Code of Conduct. How we will Act/Behave to achieve the Vision. • Developed by the team for the team. Our “Culture.” • Documented & Visible. Not just “words on the wall.”
Account-able
• Measures to hold each other to account. • Feedback is regular. Visible, measured & close the loop on issues. • Internal or external review. Regular audit & measure (quarterly) stakeholder application of behaviours. Coaching to develop.
Distributed Leadership
1 1 3
DO YOU AND YOUR TEAM DARE TO WIN ? THANK YOU
Bob Hunter Jessica Price +61 413 045 355 9365 - 7630
[email protected] [email protected]
@CCI_jessprice
Join us at our next webinar…