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  • 8/12/2019 CCTV Technical Advice Document

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    Office of Crime Prevention

    WESTERN AUSTRALIA

    Closed Circuit Television (C Technical Advic

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  • 8/12/2019 CCTV Technical Advice Document

    3/60CONTENTS |CCTV TECHNICAL ADVICE 1

    CONTENTS

    1 Introduction 2

    2 Glossary 33 Policy and Management 5

    4 Cabling Platforms 6

    5 Power Considerations 7

    6 Technical Advice 8

    6.1 Public Spaces 8

    6.2 Semi-Public Spaces: Institutions (Schools and Hospitals) 16

    6.3 Semi-Public Spaces: Retail or Pharmacy 24

    6.4 Semi-Public Spaces: Licensed Premises 32

    6.5 Private Spaces: Commercial or Industrial Premises 41

    6.6 Private Spaces: Private Residential 49

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    4/60CCTV TECHNICAL ADVICE| INTRODUCTION2

    Since the introduction of ClosedCircuit Television (CCTV) as ameans of addressing crime andsecurity concerns withincommunities, the popularity anduse of this technology hasrapidly increased. Countlesssystems have been installed inan ever increasing range oflocations for the purpose ofreducing the likelihood that thelocation will be the subject of

    criminal activity and anti-socialbehaviour.

    However, CCTV can beexpensive to implement, manageand maintain, and as it is anapplication specific technology,poorly designed systems orsystems installed for the wrongpurposes may be ineffective andexpensive to correct.

    This document has beendeveloped by a panel ofindustry experts to provideadvice and support to potentialowners and users of CCTV. Ithas been developed to assistthose individuals with little orno technical experience in theimplementation or use of CCTV.

    The document outlines a set ofsuggested system requirementsand technical considerationsthat CCTV owners and usersmay seek to apply within theirown systems. As CCTV systemdesign must be based on thefindings of a properly undertakenrisk assessment as well aslocation and owner or user needs,this advice provides a startingpoint upon which specifictechnical decisions can be based.

    Similarly, given that thedefinitive test for determiningthe successful technicalinstallation of a CCTV system is

    the extent to which the imagesdisplayed on the systemsmonitor in live view mode andin playback mode meet theidentified needs of the CCTVowner, the specific technicaladvice provided within thisdocument is intended to actonly as a set of guide-posts toassist CCTV owners and usersmeet this ultimate outcome.

    The technical advice within thisdocument addresses suggestedtechnical considerations for arange of CCTV system sizes andcommon purposes includingprivate use, use within smallbusinesses and the retail sector,use within semi-public spacessuch as schools, hospitals andlicensed premises and CCTV usewithin public spaces.

    It is important to note that thetechnical advice has beendeveloped for security purposesrather than occupational healthand safety or alternativeworkplace purposes. As such, itis intended to support theWestern Australia Closed CircuitTelevision (CCTV) Guidelines.CCTV owners and users readingthis technical advice should alsoread the Western Australia

    Closed Circuit Television (CCTV)Guidelines.

    This technical advice is not ableor intended to provide a meansof selecting the most suitableCCTV system for a particularuser or application. Owners ofCCTV systems should determinetheir own objectives and risksand where appropriate engagequalified and licensed CCTVconsultants and installers inorder to select and operate anappropriate system.

    The WA Police Office of CrimePrevention can not provide legalinterpretation of legislationrelating to CCTV and contentwithin this technical adviceshould not be viewed as such.The WA Police Office of CrimePrevention recommends thatorganisations employing CCTV

    should seek legal advice toensure compliance withWestern Australian andCommonwealth legislation.

    1 INTRODUCTION

    ... this advice

    provides a starting

    point upon whichspecific technical

    decisions can

    be based.

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    5/60GLOSSARY |CCTV TECHNICAL ADVICE 3

    2 GLOSSARY

    Angle of View . The angularrange that can be focusedwithin the image size. Smallfocal lengths give a wide angleof view, and large focal lengthsgive a narrow angle of view.Sometimes referred to as Fieldof View.

    Bandwidth . The number ofcycles per second (Hertz)expressing the differencebetween the lower and upperlimiting frequencies of afrequency band; also, the widthof a band of frequencies.

    Bitmap (BMP) . A pixel-by-pixeldescription of an image. Eachpixel is a separate element.Also a computer file format.

    Closed-circuit television(CCTV). The use of videocameras to transmit a signal to

    a specific place, on a limited setof monitors.

    CODEC. A codec is a device orcomputer program capable ofencoding and/or decoding adigital data stream or signal.The word codec is a portmanteau(a blending of two or morewords) of 'compressor-decompressor' or, moreaccurately, 'coder-decoder'.

    Colour Rendition . The qualityof the reproduction of coloursunder a given illumination.

    Common IntermediateFormat (CIF) . Also known asFCIF (Full Common IntermediateFormat), is a format used tostandardize the horizontal andvertical resolutions in pixels ofYCbCr sequences in videosignals. Terms also used are2CIF (2 x CIF) and 4CIF (4 x CIF).

    Compression . The reduction ingain at one level of a picturesignal with respect to the gain atanother level of the same signal.

    Contrast . The range of light todark values in a picture or theratio between the maximumand minimum brightness values.

    Data Transmission . Thephysical transfer of data (adigital bit stream) over a point-

    to-point or point-to-multipointtransmission medium.

    Definition . The fidelity of atelevision system to the originalscene.

    Extra Low Voltage (ELV) .Alternating current (AC) voltageless than 50V, or direct current(DC) voltage less than 120V.

    Field of View (FOV) . Themaximum angle of view thatcan be seen through a lens oroptical instrument.

    Frames per second (fps) . Is thefrequency (rate) at which animaging device produces uniqueconsecutive images called frames.

    H.264 . Also known as MPEG-4AVC is a standard for videocompression.

    Infra Red (IR) . Is a wavelength

    of light which is above thevisible light spectrum and isused for discrete illumination inCCTV systems.

    Joint Photographic ExpertsGroup (JPEG) . A group thathas recommended a compressionalgorithm for still digital imagesthat can compress with ratios ofover 10:1. Also the name of theformat itself.

    Light . Electromagnetic radiationdetectable by the eye, rangingin wavelength from about 400to 750 nm.

    Lux (lx) . Light unit formeasuring illumination. It isdefined as the illumination of asurface when luminous flux of 1lumen falls on an area of 1 m 2.It is also known as lumen persquare meter, or meter-candelas.

    Motion JPEG (M-JPEG) . Aninformal name for a class ofvideo formats where each videoframe or interlaced field of a

    digital video sequence isseparately compressed as aJPEG image.

    MPEG-4 . A patented collectionof methods for the compressionof audio and visual digital data.

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    6/60CCTV TECHNICAL ADVICE| GLOSSARY4

    Open ApplicationProgramming Interface(Open API) . This describes setsof technologies that enablewebsites to interact with eachother by using SOAP, Javascriptand other web technologies.

    Open Network VideoInterface Forum (ONVIF) .A global and open industryforum that is facilitating thedevelopment and use of aglobal open standard for theinterface of network videoproducts.

    Pixel . Short for pictureelement. A pixel is the smallestarea of a television picturecapable of being delineated byan electrical signal passedthrough the system of partthereof. The number of pictureelements (pixels) in a completepicture, and their geometriccharacteristics of vertical heightand horizontal width, provideinformation on the totalamount of detail which theraster can display and on thesharpness of the detail.

    Physical SecurityInteroperability Alliance(PSIA). A global consortium ofphysical security manufacturers

    and systems integrators focusedon promoting interoperability ofIP enabled security devicesacross all segments of thesecurity community.

    PTZ camera . Pan, tilt and zoomcamera.

    Resolution . A measure of theability of a camera or televisionsystem to reproduce detail. Thenumber of picture elements thatcan be reproduced with gooddefinition.

    Uninterruptible Power Supply(UPS). A power supply that isused to maintain power in the

    event of a power outage.Video analytics or Videomotion detection . A processof determining motion bycomplicated electronic analysisof picture signal and or neuralcomputing techniques.

    Video monitor or Videodisplay . A device for convertinga video signal into an image.

    Video signal . An electricalsignal containing all of theelements of the imageproduced by a camera or anyother source of video information.

    Zoom lens . A camera lens thatcan vary the focal length whilekeeping the object in focus,giving an impression of comingcloser to or going away from anobject.

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    7/60POLICY AND MANAGEMENT |CCTV TECHNICAL ADVICE 5

    3 POLICY AND MANAGEMENT

    Policy, management andprocedural considerations areimportant factors in thesuccessful implementation ofCCTV. Owners and managers ofCCTV systems, or at the veryleast those employing CCTV ina commercial context, shouldensure that formal, writtendocumentation outlining theoverarching policies, procedures,and responsibilities related to

    the use of the CCTV system isdeveloped and maintained.Formal policies should, at aminimum, address the following:

    Roles and responsibilities;

    Data access and data sharing;

    Data integrity and continuityof evidence;

    Code of practice andpenalties for non-compliance;

    Signage;

    Security requirements for theCCTV infrastructure;

    Compliance with legislation;

    Training;

    Use of equipment;

    Storage of information;

    System minimum standards;

    Complaints handling; and Audit and review processes.

    Further information onthe development andimplementation of formalpolicies and procedures can beobtained within the WesternAustralia Closed CircuitTelevision (CCTV) Guidelines.

    The Western Australia Police Office of Crime Prevention, inpartnership with the State CCTVWorking Group has produced arange of policy and standardoperating procedure templatesfor CCTV owners. Thesetemplates can be obtained bycontacting the Office of CrimePrevention on (08) 9222 9733 orwww.crimeprevention.wa.gov.au.

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    8/60CCTV TECHNICAL ADVICE| CABLING PLATFORMS6

    An important and oftenoverlooked factor in thedevelopment and implementationof CCTV is the cabling requiredfor the transmission of CCTVsignals to the digital recordingdevice or control room. OftenCCTV owners will seek to installCCTV without due considerationbeing given to the location andsystems cabling needs. Ascabling infrastructure can be

    expensive to install, it isimperative that CCTV ownersobtain the correct cabling fortheir desired system.

    A range of cabling platformsare available for the delivery ofCCTV signals. These usuallyinclude coaxial cabling, fibreoptic cabling or Ethernet.However CCTV signals can alsobe transmitted via wirelessnetwork connection, microwaveand laser light.

    To ensure that the appropriatecabling infrastructure isobtained, the CCTV ownershould obtain a full survey onexisting cabling infrastructure,and cabling needs based on theowners proposed system. Thiswork should be undertaken bya communications cablingcompany or a licensed securityinstallation company withappropriate CCTV experience.

    The Office of Crime Preventionin partnership with the StateCCTV Working Group hasdeveloped the General Overviewon Developing Strategies Relatingto Closed Circuit Television(CCTV) Migration fromAnalogue to Digital (IP) CCTVSystems. This documentprovides some generalinformation on cabling platformsand typologies. Furtherinformation on cabling platformscan be obtained by consultingthis document. Copies can beobtained by contacting theOffice of Crime Prevention on(08) 9222 9733 orwww.crimeprevention.wa.gov.au.

    4 CABLING PLATFORMS

    CCTV signals can

    also be transmitted

    via wireless network

    connection,

    microwave and

    laser light.

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    9/60POWER CONSIDERATIONS |CCTV TECHNICAL ADVICE 7

    5 POWER CONSIDERATIONS

    All CCTV cameras require apower supply; these are usually:

    12 volts DC

    24 volts AC

    240 volts AC

    POE (Power over Ethernet)

    Most internal cameras are ratedat ELV either 12 Volts DC or24V AC.

    This allows for the power suppliesto be remotely located awayfrom the camera and to have aback-up power supply attached,usually an UninterruptiblePower Supply (UPS).

    12 volts DC / 24 volts AC

    CCTV cameras using 12V DC or24V AC as their power sourceare the most common types ofCCTV units installed today.

    When selecting these camerasfor a particular installation thefollowing criteria need to betaken in to account:

    The electrical current draw ofeach camera and theimpedance of the cablereticulation for thedesignated feed.

    If more than 1 camera is tobe powered from a commonpower feed, the aggregatecurrent draw from eachcamera along with theimpedance of the cablereticulation for thedesignated feed.

    The use of filtered regulatedpower supplies that are ofthe correct rating to suit theload of the connected cameras.It is recommended that a25% overhead be allowed

    when calculating the powersupply requirements to caterfor future cable degradation.

    12V DCThe use of line locked cameraswith Positive and Negativepower inputs is standardised sothey are installed in the correctpolarity power inputs on eachdevice.

    Allowance:

    500MA per Full Body orDome Camera (Non IR)

    2.5A 3A for a Pan TiltZoom Camera

    Incorporation of an ExternalSync Generator isrecommended to minimise rollaspects when switchingbetween cameras connected toviewing device.

    24V ACThe use of line locked cameraswith Active and Neutral powerinputs is standardised so they

    are installed in the same powerinputs on each device to ensurepower synchronisation.

    Allowance:

    250MA per Full Body orDome Camera (Non IR)

    2.5A 3A for a Pan TiltZoom Camera

    240 volts AC

    240 Volt cameras must beinstalled by persons that arequalified to work in thatenvironment.

    POE (Power over Ethernet)

    With the introduction ofInternet Protocol (IP) basedcameras, CCTV systems are ableto take advantage of PowerOver Ethernet or POE. Throughthe use of POE enabledswitches, camera vision andpower is delivered through thenetwork cable plugged in to therear of the camera.

    Care should be taken to ensurethat:

    The rating of the selectedPOE switch delivers sufficientpower for camera operation.Minimum output per switchoutput should be in theorder of 500ma per switchchannel (Typically Non PTZ orInfra Red) for full body orDome Cameras.

    The current draw of thecamera does not exceed therating of the POE switch.

    When using IP Cameras or POEinfrastructure do not operatethe camera more than 90 metersfrom the POE rated switch.

    As this system uses the ITinfrastructure to deliver the signalto the control and recordingequipment the use of UPS isrecommended for all equipmentbetween the camera andrecording device to cater forpower disruptions.

    Since the 3rd of October 2003,a security installer must conformto the Cabling Provider Rulescontained within theTelecommunications Act 1997 (Cth), which states that a Cablermust hold, as a minimum, aRestricted Registration before

    they can carry out cabling behinda compliant device in a domesticor commercial installation.

    Any cabling work carried outthat is considered ELV and isconnected to a device that hasthe potential to be connectedto the telecommunicationsnetwork i.e. CCTV DVR, encoderor camera with provision for aremote connection, or a groupof computers/devices connectedtogether as a Local AreaNetwork that may or may notbe connected to the internetmust also be carried out by aregistered Cabler.

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    10/60CCTV TECHNICAL ADVICE| TECHNICAL ADVICE PUBLIC SPACES8

    6 TECHNICAL ADVICE

    The following technical adviceidentifies suggested technicalconsiderations for a range ofCCTV system sizes and commonpurposes. The technical advice isset out within matrices whichidentify common areas oftechnical concern and thecorresponding advice, highlightinga suggested response forachieving effective use of CCTVfor the purpose identified.

    6.1 Public SpacesClosed Circuit Television in publicspaces has been the subject ofa wide range of documentation,both within Australia andinternationally. This documentationhas been aimed at achieving thebest and most effective use ofthe technology within the publicrealm.

    The technical advice containedwithin S6.1 is based on theimplementation of CCTV withinspaces such as open air car-parksand open streets. It must bestressed that due to theapplication specific nature ofCCTV, the following providesonly general advice relating tothe technical considerationsrelevant to the use of CCTVwithin public spaces.

    CONSIDERATION

    Cameras

    TECHNICAL STANDARD(S) / ADVICE

    A range of camera types may be utilised for this application.These include:

    Monochrome (black & white) Colour Day/Night (combines colour and monochrome)

    Monochrome cameras generally offer higher resolution and arerelatively inexpensive, but are mostly used only in extremely lowlighting conditions. Colour cameras generally offer a betteroverall representation of the scene (subject to adequate lighting)as well as higher identification capabilities. Day/night camerascombine the advantages of monochrome and colour cameras.They are much more sensitive to low light environments and arealso able to be used with infra red lighting.

    Cameras also have basic functionality types including: PTZ Pan, tilt, zoom (where the camera may controlled along

    the horizontal and vertical planes and may zoom in and outon an object.

    Fixed (the camera is pointed at a fixed spot and does notallow for control of movement).

    IP (internet protocol cameras cameras which interfacedirectly with a computer network).

    Cameras may also contribute to the quality of images throughthe type, size and sensitivity of the image sensor containedwithin the camera as well as the compression algorithm appliedwithin the camera.

    Lenses should match the format of the selected cameras imagesensor and be of such a design that presence of Infra Red shouldnot affect the sharpness of the image or focal point.

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    11/60TECHNICAL ADVICE PUBLIC SPACES |CCTV TECHNICAL ADVICE 9

    CONSIDERATION

    Light Levels and Placement

    Colour Rendition

    Scene Contrast

    Fields of View

    TECHNICAL STANDARD(S) / ADVICE

    Balanced white lighting with levels sufficient to allow foridentification of individuals. Lighting levels should be at aminimum of 40-60 Lux. Lights should create intersecting cones ofillumination and be placed to prevent shadows and dark spots.

    Lights should be located behind the camera to avoid backlightingof the target and should not be placed within the field of view toavoid glare.

    For further information refer to Australian Standard S1.3.43

    AS4806.2: 2006.

    Colour rendition depends on the type and level of lighting withinthe scene.

    White light is best to achieve good colour rendition.Florescent lights or metal halide lighting is preferable.

    Avoid colour lighting such as low pressure sodium (yellow)lighting in camera areas.

    Where possible, consider the use of energy efficient lighting,however, this should not be to the detriment of system operation.

    Consideration should be given to the effect of reflective surfaces(lights/sun reflecting off windows or other reflective surfaces) onimage capture.

    In areas of widely varying lighting levels such as entry doorsconsideration should be given to the installation of day/nightwide dynamic cameras.

    IR (infra red) flood lights may be considered for illuminating darkareas. However, IR reflects differently off a range of materialsand has a tendency to wash-out faces. This has implications foridentification of individuals and therefore the use of IR floodlights are not recommended for use with cameras which havebeen installed for the purpose of obtaining identifying informationunless a scene test has been carried out to verify results.

    The CCTV system should be developed based on the findings of arisk assessment. Each FOV should therefore reflect the purposeand objectives of the entire system. In addition, the purpose andobjectives of each camera/location within system should bespecified and documented within a duty statement. Each

    camera/location should have its own documented duty statement.The system (including camera placement and FOV) should bedesigned and used to compliment other security operations.

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    TECHNICAL STANDARD(S) / ADVICE

    Insofar as the FOV meets the documented objectives of the entireCCTV system, FOVs to be considered may include:

    higher camera/wide angle for viewing detecting movement andactivities within a large area;

    vehicle entrances and exits from car parks; stairs; elevators; and pedestrian entry/exits.

    FOV should avoid tops of heads shots, distances or angles of view

    which make detection or identification problematic (refer to S3.7AS4806.2:2006 for relevant object/screen size ratio).

    Consideration should be given to the use of pre-determined cameraduty cycles (FOV pathways or locations pre-programmed intocamera operation).

    The choice of camera type (monochrome, colour, day/night, fixed orPTZ) must be reflected in the objectives of the system and thepurpose for which each camera is installed. Vandal and weatherproof dome cameras are most appropriate to ensure camerasecurity, however system owners may wish to consider other formsof vandalism/theft prevention.

    Any internal cameras should be positioned at a height of 1800mm-2400mm. External cameras may need to be positioned higher,however, placement height should not impede the cameras abilityto capture identifying information.

    FOV should be tested in the desired resolution by playing backstored images from the recording device to ensure that the level ofdetail that is captured is not adversely affected by a FOV setting.i.e. one that may prevent the capture of the required level of detailthrough covering too wide an area, for example.

    FOV should not include areas where private activities (as definedwithin the Surveillance Devices Act 1998 WA See WA ClosedCircuit Television (CCTV) Guidelines for further information) may beobserved. E.g. neighbouring properties, changing rooms, toilets, etc.

    System owners should consider masking areas of FOV that are notowned or managed by the system owner or where private activitiesmay take place. **Masking involves the use of software within thecamera or recording device to obscure areas within the camerasFOV as defined by the user, so that these areas are not viewed or

    recorded by the system.**

    CONSIDERATION

    Fields of View (continued)

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    TECHNICAL STANDARD(S) / ADVICE

    Image resolution requirements should be based on the findings ofa risk assessment and the systems stated objectives.

    To detect activity within a FOV, systems should record at aminimum resolution of 4CIF (704 x 576 TV Lines) at a rate of 10frames per second.

    To recognise actions (what is happening) within a FOV systemsshould record at a minimum resolution of 4CIF (704 x 576 TVLines) at a rate 12.5 - 15 frames per second.

    To identify individuals or vehicles within a FOV systems shouldrecord at a minimum resolution of 4CIF (704 x 576 TV Lines) at arate 10-25fps (particularly if the subject/object is moving rapidly).

    Day/night progressive scan or Mega Pixel cameras will yield thebest quality images for this application.However, Mega Pixel cameras can increase storage requirementsby in excess of 20 times the indicated MPEG figures per camera.

    Premises should, as best as possible, have clearly signalled andcontrolled entrance and exit zones to allow for quality images ofindividuals entering and exiting premises to be obtained.

    Cameras in public spaces are most often mounted on poles. Whenutilising poles for the mounting of CCTV cameras consider thefollowing:

    Pole height; Footings, including any engineering requirements; Environmental conditions (wind, etc); and Pole shape and elasticity.

    Cameras should have their own poles or be fixed mounted (tobuildings).

    When considering camera placement, consideration should begiven to tampering and vandalism prevention.

    It is recommended that signage is displayed at location entrancesand exits. Signage should also be placed within premises whereCCTV is operating (i.e. inside enclosed car parks, elevators, stairwells).

    See S9 AS4806.2:2006 signage standards.

    See WA Police/OCP Analogue to Digital Migration Strategy forinformation on data transmission protocols.

    CONSIDERATION

    Image Resolution

    Camera Placement

    Signage

    Data Transmission andProtocols

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    TECHNICAL STANDARD(S) / ADVICE

    Files should be able to be exported from the recording device inthe following standards:

    Mpeg4 Jpeg MJpeg H.264 (and superseding standards)

    Data should be able to be played on Windows Media format or incommon AVI format.

    See WA Police suggested standard for minimum file exportrequirements within the WA Closed Circuit Television (CCTV)Guidelines document.

    Systems which utilise a premises computer network placedemands on the capacity and bandwidth of the network. Whenconsidering a network based CCTV system, be aware of thefollowing issues: Number of cameras: The more cameras a system has, the

    larger bandwidth requirements. Resolution: The higher the resolution required by the system,

    the greater the amount of bandwidth required. Storage capabilities: The higher the bandwidth required by the

    system, the greater the system storage requirements. Frames per second (fps): The higher the number of frames per

    second captured by the camera/system, the greater theamount of bandwidth required.

    Linking additional devices (network videorecorders/alarms/sensors/telemetry) to the network increasesthe bandwidth requirements.

    Proprietary equipment may have an impact on futureexpansion or replacement of cameras. This may effectively locka customer into the long-term use of one manufacturerstechnology/equipment.

    Both the Open Network Video Interface Forum (ONVIF) andPhysical Security Interoperability Alliance (PSIS) specificationsdefine a common protocol for the exchange of informationbetween network video devices including automatic devicediscovery, video streaming and intelligence metadata. TheONVIF and PSIA specification allows for interoperabilitybetween network video products regardless of manufacturer.CCTV equipment sourced from manufacturers who are

    members of the ONVIF group or PSIA may provide greaterflexibility for future system expansion and componentreplacement.

    See www.onvif.org and www.psialliance.org

    CONSIDERATION

    File Export

    Bandwidth Considerations

    Open ApplicationProgramming Interface (API)systems versus proprietysystems.

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    TECHNICAL STANDARD(S) / ADVICE

    Split displays (multiple images on a screen) may be mostappropriate for monitoring systems installed for this application.

    The use of video motion detection (VMD) or video analytics (VA) ismost often application specific and should be based on thefindings of a risk assessment and the systems stated objectives.

    VA or VMD may be considered for use if locations are not activelymonitored or during non-business hours.

    To be effective VA and VMD must trigger a response andtherefore should be tempered into location alarms. The systemowners should ensure that there is a capacity to provide a timelyresponse to any alarms.

    VA or VMD alarms should not however be connected to premisesAlarm Dialler for the purposes of generation of an externalalarm to a Central Monitoring Station (CMS) unless the CMS hasthe ability to remotely interrogate the video system for thepurpose of video verification.

    When implementing VA or VMD consideration should be given tothe impact that the environment (trees, wind, insects) may haveon the system.

    Preferred video coding/decoding systems include: Mpeg4; MJpeg, H.264 (or current industry standard).

    Image resolution should be specified as to the quality of theresolution required for the relevant CIF rating. This is required dueto the way modern CODECs insert information between the IFrame. As such each CIF rating further is defined in GOOD / BETTER / BEST at each level.

    Data from all cameras should be kept for a minimum of 31 daysas suggested in Australian Standard S8.3 AS4806.1:2006.

    Data should be recorded on DVR equipment, Storage AreaNetwork (SAN)/network storage or otherwise retained digitally.

    Stored images should be protected through archiving & theutilisation of fault tolerant RAID configurations to protect againstdrive failure.

    Image compression should be kept as low as possible giving dueconsideration to the objectives of the individual camera inquestion and the system as a whole.

    CONSIDERATION

    Displays

    Video analytics (VA) andVideo motion detection(VMD)

    Video CODEC(Coding/Decoding)

    Image Retention

    Compression

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    TECHNICAL STANDARD(S) / ADVICE

    The amount of data storage required will be determined by theobjectives of the system and system design (including: frames persecond, resolution, data retention requirements).

    Detecting activity: A resolution of 4CIF at a minimum of10 frames per second for a minimum period of 31 days:

    Required Storage per Camera:

    H264 105.5 GB Standard to 460GB Best Quality 4 CIFMpeg 4 153.2 GB Quiet Scene to1.15 TB Busy scene

    Recognising actions: A resolution of 4CIF at 15 frames persecond for a minimum of 31 days:

    Required Storage per Camera:

    H264 105.5 GB Standard to 460GB Best Quality 4 CIFMpeg 4 153.2 GB Quiet Scene to1.15 TB Busy scene

    Identification: A resolution of 4CIF at 10-25 frames per secondfor a minimum period of 31 days:

    Required Storage per Camera:

    H264 188.44 GB Standard to 823 GB Best Quality 4 CIFMpeg 4 268.2 GB Quiet Scene to 1.61 TB Busy scene

    Data should be regularly backed-up and retained.

    When exported, image data should also include: Time/date stamp; Camera location; Camera identifier. Watermarking or method of verifying the original image forauthenticity ensuring tamper prevention.

    The system should be registered on the WA Polices Blue Iris CCTVregister. https://blueiris.wa.gov.au.

    A budget should be identified and allocated for auditing andmaintenance of the system.

    Maintenance of system components should be undertakenregularly, however, camera dome cleaning should be undertaken

    on a more frequent basis.

    CONSIDERATION

    Storage Capacity

    System Validation

    System Registration

    System Maintenance

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    TECHNICAL STANDARD(S) / ADVICE

    Policy documents for the implementation and use of the CCTVsystem should be developed and retained by the organisation.Policy documents should: Outline the objectives of the CCTV system; Identify (through diagrams) camera locations; Provide statements of camera views (what areas the cameras

    can view); and Duty statements for each camera within the system.

    Policies should also indicate who may access data and establish

    protocols for sharing data within and outside the organisation.A minimum of one person on each shift should have access tostored data.

    System Standard Operating Procedures should be developed.These should include documents such as: staff manuals; Incident logs; evidence logs; and data back-up procedures.

    CCTV owner should also undertake an annual audit andevaluation of the systems use and outcomes.

    All staff interacting with system, its location or requests for datashould be provided with an appropriate degree of training in itsoperation. Training/Staff Knowledge should include: The use of the system including: data review, search and export; Policy/Standard Operating Procedures (SOPs). (SOPs should be

    stored with system); Use of incident logs/chain of evidence logs (these should be

    maintained and kept with system); Contents and location of staff manual (including all policies,

    forms and SOPs). These should be established and keptwith system.

    Managers should be aware of relevant Australian Standards andshould seek to implement these.

    For more information see the WA Closed Circuit Television(CCTV) Guidelines.

    UPS (uninterruptible power supply) should be considered insofaras its use is aligned with system objectives.

    CONSIDERATION

    Policies/ Staff Training /Knowledge

    Additional Considerations

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    6.2 Semi-Public Spaces:Institutions

    Individuals often encounterwhat can be described as semi-public space. This is usuallydefined as a private spaceaccessible to the general public,e.g. a shop, licensed premisesor hospital. It is space to which

    the public does not have freeand full access, but containsservices or spaces that requiregranting the public a degree ofconditional access.

    For the purposes of this advice,institutions include hospitals,schools and other semi-publicindoor locations.

    CONSIDERATION

    Cameras

    TECHNICAL STANDARD(S) / ADVICE

    A range of camera types may be utilised for this application.These include: Monochrome (black & white) Colour Day/Night (combines colour and monochrome)Monochrome cameras generally offer higher resolution and arerelatively inexpensive, but are mostly used only in extremely lowlighting conditions. Colour cameras generally offer a betteroverall representation of the scene (subject to adequate lighting)as well as higher identification capabilities. Day/night camerascombine the advantages of monochrome and colour cameras.They are much more sensitive to low light environments and arealso able to be used with infra red lighting.

    Cameras also have basic functionality types including: PTZ Pan, tilt, zoom (where the camera may controlled along

    the horizontal and vertical planes and may zoom in and outon an object.

    Fixed (the camera is pointed at a fixed spot and does notallow for control of movement).

    IP (internet protocol cameras cameras which interfacedirectly with a computer network).

    Cameras may also contribute to the quality of images throughthe type, size and sensitivity of the image sensor containedwithin the camera as well as the compression algorithm appliedwithin the camera.

    Lenses should match the format of the selected cameras imagesensor and be of such a design that presence of Infra Red shouldnot affect the sharpness of the image or focal point.

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    TECHNICAL STANDARD(S) / ADVICE

    External Balanced white lighting with levels sufficient to allow foridentification of individuals. Lighting levels should be at a minimumof 40-60 Lux. Lighting should be as even as possible. Lights shouldcreate intersecting cones of illumination and be placed to preventshadows and dark spots.

    Lights should be located behind the camera to avoid backlightingof the target and should not be placed within the field of view toavoid glare.

    Internal cameras should be directed away from lighting sources toavoid glare. Lighting should be as even as possible. At a minimum,internal lighting should avoid sharp bright spots or dark areas.

    In low lighting levels consider the installation of day/night cameras.

    For further information refer to Australian Standard S1.3.43AS4806.2:2006 (CCTV) and AS4485.2:1997 (Security for HealthCare Facilities).

    Colour rendition depends on the type and level of lighting withinthe scene.

    White light is best to achieve good colour rendition.Florescent lights or metal halide lighting is preferable. Avoid colourlighting such as low pressure sodium (yellow) lighting in cameraareas (particularly entry and exits).

    Where possible, consider the use of energy efficient lighting,however, this should not be to the detriment of system operation.

    Consideration should be given to the effect of reflective surfaces(lights/sun reflecting off windows or other reflective surfaces) onimage capture.

    Down lights may be preferable, however care should be taken toavoid dark spots and unconnected pools of light.

    Walls with white/light colour paint may improve scene contrast byallowing better scene illumination in lower levels of lighting. Lowsheen paint may reduce acute light reflection from surfaces.

    In areas of widely varying lighting levels such as entry doorsconsideration should be given to the installation of day/night widedynamic cameras.

    CONSIDERATION

    Light Levels and Placement

    Colour Rendition

    Scene Contrast

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    TECHNICAL STANDARD(S) / ADVICE

    IR (infra red) flood lights may be considered for illuminating darkareas. However, IR reflects differently off a range of materials andhas a tendency to wash-out faces. This has implications foridentification of individuals and therefore the use of IR flood lightsare not recommended for use with cameras which have beeninstalled for the purpose of obtaining identifying information unlessa scene test has been carried out to verify results.

    The CCTV system should be developed based on the findings of arisk assessment. Each FOV should therefore reflect the purpose and

    objectives of the entire system. In addition, the purpose andobjectives of each camera/location within system should bespecified and documented within a duty statement. Eachcamera/location should have its own documented duty statement.The system (including camera placement and FOV) should bedesigned and used to compliment other security operations.

    Premises should, as best as possible, have clearly signalled andcontrolled entrance and exit zones to allow for quality images ofindividuals entering and exiting premises to be obtained.

    Insofar as the FOV meets the documented objectives of the entire

    CCTV system, FOVs to be considered may include: At entrances to buildings; Location access points; Entrances to offices; Points of sale/cash handling locations; and High value stock/medications/assets;

    Wider views should be used to detect activities in areas such asthose that are unable to be viewed by staff or are not regularlysurveilled by security staff.

    AS4485.2:1997 states that CCTV should be placed at designated

    entry and exits points, pharmacy and nuclear waste storage areas(biohazard waste).

    FOV should avoid tops of heads shots, distances or angles of viewwhich make detection or identification problematic (refer to S3.7AS4806.2:2006 for relevant object/screen size ratio).

    Any internal cameras should be positioned at a height of 1800mm-2400mm. External cameras may need to be positioned higher,however placement height should not impede the cameras abilityto capture identifying information.

    FOV should be tested in the desired resolution by playing backstored images from the recording device to ensure that the levelof detail that is captured is not adversely affected by a FOV setting.i.e. one that may prevent the capture of the required level ofdetail through covering too wide an area, for example.

    CONSIDERATION

    Scene Contrast (continued)

    Field of View (FOV)

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    TECHNICAL STANDARD(S) / ADVICE

    FOV should not include areas where private activities (as definedwithin the Surveillance Devices Act 1998 WA See WA ClosedCircuit Television (CCTV) Guidelines for further information) may beobserved. E.g. neighbouring properties, changing rooms, toilets, etc.System owners should consider masking areas of FOV that are notowned or managed by the system owner or where private activitiesmay take place. **Masking involves the use of software within thecamera or recording device to obscure areas within the camerasFOV as defined by the user, so that these areas are not viewed orrecorded by the system.**

    Vandal proof dome cameras are most appropriate to enhancecamera resistance to tampering or vandalism. External cameraplacements should also consider the impact of weather conditionswhen determining camera choice.

    Image resolution requirements should be based on the findings of arisk assessment and the systems stated objectives.

    These systems should record at a minimum of 4CIF (704 x 576 TVlines) and at 6 frames per second.

    It is recommended that signage is displayed at location entrancesand exits. Signage should also be placed within premises whereCCTV is operating.

    Consideration should be given to formally advising employees thatCCTV is used throughout the facility or that they are subject toCCTV monitoring (within the bounds of appropriate privacylegislation). This may also be achieved through employmentdocumentation such as conditions of employment.

    See Australian Standard S9 AS4806.2:2006 for signage standards.

    See WA Police/OCP Analogue to Digital Migration Strategy forinformation on data transmission protocols.

    Files should be able to be exported from the recording device in thefollowing standards: Mpeg4 Jpeg MJpeg H.264 (and superseding standards)Data should be able to be played on Windows Media format or incommon AVI format.

    See WA Police suggested standard for minimum file exportrequirements within the WA Closed Circuit Television (CCTV)Guidelines document.

    CONSIDERATION

    Field of View (continued)

    Image Resolution

    Signage

    Data Transmission andProtocols

    File Export

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    TECHNICAL STANDARD(S) / ADVICE

    Systems which utilise a premises computer network placedemands on the capacity and bandwidth of the network. Whenconsidering a network based CCTV system, be aware of thefollowing issues: Number of cameras: The more cameras a system has, the

    larger bandwidth requirements. Resolution: The higher the resolution required by the system,

    the greater the amount of bandwidth required. Storage capabilities: The higher the bandwidth required by the

    system, the greater the system storage requirements.

    Frames per second (fps): The higher the number of frames persecond captured by the camera/system, the greater theamount of bandwidth required.

    Linking additional devices (network videorecorders/alarms/sensors/telemetry) to the network increasesthe bandwidth requirements.

    Proprietary equipment may have an impact on future expansionor replacement of cameras. This may effectively lock a customerinto the long-term use of one manufacturerstechnology/equipment.

    Both the Open Network Video Interface Forum (ONVIF) andPhysical Security Interoperability Alliance (PSIS) specificationsdefine a common protocol for the exchange of informationbetween network video devices including automatic devicediscovery, video streaming and intelligence metadata. The ONVIFand PSIA specification allows for interoperability betweennetwork video products regardless of manufacturer. CCTVequipment sourced from manufacturers who are members of theONVIF group or PSIA may provide greater flexibility for futuresystem expansion and component replacement.

    See www.onvif.org and www.psialliance.org

    Where practical, displays should be placed at buildingentrances/access points to alert visitors/users to the presence ofCCTV surveillance.

    For live monitoring, displays should be placed in a secured office.Multiple displays (a number of individual television screens) arepreferred to split displays (multiple images on a screen) for thisapplication.

    CONSIDERATION

    Bandwidth Considerations

    Open ApplicationProgramming Interface (API)systems versus proprietysystems

    Displays

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    TECHNICAL STANDARD(S) / ADVICE

    The use of video motion detection (VMD) or video analytics (VA) ismost often application specific and should be based on thefindings of a risk assessment and the systems stated objectives.

    VA or VMD may be considered for use if locations are not activelymonitored or during non-business hours.

    To be effective VA and VMD must trigger a response andtherefore should be tempered into location, alarms. The systemowners should ensure that there is a capacity to provide a timely

    response to any alarms.

    VA or VMD alarms should not however be connected to premisesAlarm Dialler for the purposes of generation of an externalalarm to a Central Monitoring Station (CMS) unless the CMS hasthe ability to remotely interrogate the video system for thepurpose of video verification.

    When implementing VA or VMD consideration should be given tothe impact that the environment (e.g. trees, wind, insects) mayhave on the system.

    Preferred video coding/decoding systems include:

    Mpeg4; MJpeg, H.264 (or current industry standard).

    Image resolution should be specified as to the quality of theresolution required for the relevant CIF rating. This is required dueto the way modern CODECs insert information between the IFrame.

    As such each CIF rating further is defined in GOOD / BETTER / BEST at each level.

    Data from all cameras should be kept for a minimum of 31 daysas suggested in Australian Standard S8.3 AS4806.1:2006.

    Data should be recorded onto Digital Video Recording (DVR)equipment or otherwise retained digitally.

    Stored images should be protected through archiving & theutilisation of fault tolerant RAID configurations to protect againstdrive failure.

    Image compression should be kept as low as possible giving dueconsideration to the objectives of the individual camera inquestion and the system as a whole.

    CONSIDERATION

    Video analytics (VA) andVideo motion detection(VMD)

    Video CODEC(Coding/Decoding)

    Image Retention

    Compression

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    TECHNICAL STANDARD(S) / ADVICE

    The amount of data storage required will be determined by theobjectives of the system and system design (including: frames persecond, resolution, data retention requirements).

    At a minimum, storage capacity should be adequate to ensurethat data is retained:

    Operational/General recording: A resolution of 4CIF at aminimum of 6 frames per second for a minimum period of31 days.

    Required Storage per Camera:

    H264 64 GB Standard to 274 GB Best Quality 4 CIFMpeg 4 80.46 GB Quiet Scene to 957 GB Busy scene

    Duress/Alarm activation: A resolution of 4CIF at 25 frames persecond for a minimum period of 31 days.

    Required Storage per Camera:

    H264 188.44 GB Standard to 823 GB Best Quality 4 CIFMpeg 4 268.2 GB Quiet Scene to 1.61 TB Busy scene

    Data should be regularly backed-up and retained.

    When exported, image data should also include:

    Time/date stamp; Camera location; Camera identifier, Watermarking or method of verifying the original image for

    authenticity ensuring tamper prevention.

    System should be registered on the WA Polices Blue Iris CCTVregister. https://blueiris.wa.gov.au.

    A budget should be identified and allocated for auditing andmaintenance of the system.

    Maintenance of system components should be undertakenregularly, however, camera dome cleaning should be undertakenon a more frequent basis.

    CONSIDERATION

    Storage Capacity

    System Validation

    System Registration

    System Maintenance

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    TECHNICAL STANDARD(S) / ADVICE

    Policy documents for the implementation and use of the CCTVsystem should be developed and retained by the organisation.Policy documents should:

    Outline the objectives of the CCTV system; Identify (through diagrams) camera locations; Provide statements of camera views (what areas the cameras

    can view); and Duty statements for each camera within the system.

    Policies should also indicate who may access data and establishprotocols for sharing data within and outside the organisation.A minimum of one person on each shift should have access tostored data.

    System Standard Operating Procedures should be developed.These should include documents such as:

    staff manuals; Incident logs; evidence logs; and data back-up procedures.

    CCTV owner should also undertake an annual audit andevaluation of the systems use and outcomes.

    All staff interacting with system, its location or requests for datashould be provided with an appropriate degree of training in itsoperation. Training/Staff Knowledge should include:

    The use of the system including: data review, search and export. Policy/Standard Operating Procedures (SOPs). (SOPs should be

    stored with system). Use of incident logs/chain of evidence logs (these should be

    maintained and kept with system). Contents and location of staff manual (including all policies, forms

    and SOPs). These should be established and kept with system.

    Managers should be aware of relevant Australian Standards andshould seek to implement these.

    For more information see the WA Closed Circuit Television (CCTV)Guidelines.

    UPS (uninterruptible power supply) should be considered insofar

    as its use is aligned with system objectives.

    CONSIDERATION

    Policies/ Staff Training / Knowledge

    Additional Considerations

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    6.3 Semi-Public Spaces:Retail or Pharmacy

    Although retail space is privateproperty, it is space which isopened to the public for thespecific purpose of trade. Aswith most semi-public space,members of the public havelimited access to this space,

    with access strictly defined bylegislation and premisesowners.

    The technical advice containedwithin S6.3 is based on theimplementation of CCTV withinsemi-public spaces such as retailoutlets and pharmacies.

    CONSIDERATION

    Cameras

    TECHNICAL STANDARD(S) / ADVICE

    A range of camera types may be utilised for this application.These include: Monochrome (black & white) Colour Day/Night (combines colour and monochrome)Monochrome cameras generally offer higher resolution and arerelatively inexpensive, but are mostly used only in extremely lowlighting conditions. Colour cameras generally offer a betteroverall representation of the scene (subject to adequate lighting)as well as higher identification capabilities. Day/night camerascombine the advantages of monochrome and colour cameras.They are much more sensitive to low light environments and arealso able to be used with infra red lighting.

    Cameras also have basic functionality types including: PTZ Pan, tilt, zoom (where the camera may controlled along

    the horizontal and vertical planes and may zoom in and outon an object.

    Fixed (the camera is pointed at a fixed spot and does notallow for control of movement).

    IP (internet protocol cameras cameras which interfacedirectly with a computer network).

    Cameras may also contribute to the quality of images throughthe type, size and sensitivity of the image sensor containedwithin the camera as well as the compression algorithm appliedwithin the camera.

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    TECHNICAL STANDARD(S) / ADVICE

    External Balanced white lighting with levels sufficient to allowfor identification of individuals. Lighting levels should be at aminimum of 160 Lux. Lights should create intersecting cones ofillumination and be placed to prevent shadows and dark spots.Lighting should be as even as possible.Lights should be located behind the camera to avoid backlightingof the target and should not be placed within the field of view toavoid glare.

    Internal cameras should be directed away from lighting sources

    to avoid glare. Lighting should be as even as possible. At aminimum, internal lighting should avoid sharp bright spots ordark areas.

    Refer to Australian Standard S1.3.43 AS4806.2:2006.

    Colour rendition depends on the type and level of lighting withinthe scene.

    White light is best to achieve good colour rendition.Florescent lights or metal halide lighting is preferable. Avoidcolour lighting such as low pressure sodium (yellow) lighting incamera areas (particularly entry and exits).

    Where possible consider the use of energy efficient lighting,however, this should not be to the detriment of system operation.

    Consideration should be given to the effect of reflective surfaces(lights/sun reflecting off windows or other reflective surfaces) onimage capture.

    In areas of widely varying lighting levels such as entry doorsconsideration should be given to the installation of day/night widedynamic cameras.

    Down lights may be preferable, however care should be taken toavoid dark spots and unconnected pools of light.

    Walls with white/light colour paint may improve scene contrast byallowing better scene illumination in lower levels of lighting. Lowsheen paint may reduce acute light reflection from surfaces.

    IR (infra red) flood lights may be considered for illuminating darkareas. However, IR reflects differently off a range of materials andhas a tendency to wash-out faces. This has implications for

    identification of individuals and therefore the use of IR flood lightsare not recommended for use with cameras which have beeninstalled for the purpose of obtaining identifying informationunless a scene test has been carried out to verify results.

    CONSIDERATION

    Light Levels and Placement

    Colour Rendition

    Scene Contrast

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    TECHNICAL STANDARD(S) / ADVICE

    The CCTV system should be developed based on the findings ofa risk assessment. Each FOV should therefore reflect the purposeand objectives of the entire system. In addition, the purpose andobjectives of each camera/location within system should bespecified and documented within a duty statement. Eachcamera/location should have its own documented duty statement.The system (including camera placement and FOV) should bedesigned and used to compliment other security operations.

    Premises should, as best as possible, have clearly signalled andcontrolled entrance and exit zones to allow for quality images ofindividuals entering and exiting premises to be obtained.

    Insofar as the FOV meet the objectives of the system, FOV to beconsidered may include:

    Entrances to building; Cash register or point of sale; High value stock; Vulnerable stock; Locations where cash is counted; and Car parks.

    Wider views should be used to detect activities in areas such ascorners or those unable to be viewed by staff.

    FOV should avoid tops of heads shots, distances or angles ofview which make detection or identification problematic (refer toS3.7 AS4806-2:2006 for relevant object/screen size ratio).

    FOV should be tested in the desired resolution by playing backstored images from the recording device to ensure that the levelof detail that is captured is not adversely affected by a FOVsetting. i.e. one that may prevent the capture of the required levelof detail through covering too wide an area, for example.

    FOV should not include areas where private activities (as definedwithin the Surveillance Devices Act 1998 WA See WA ClosedCircuit Television (CCTV) Guidelines for further information) maybe observed. E.g. neighbouring properties, changing rooms,toilets, etc.

    System owners should consider masking areas of FOV that are notowned or managed by the system owner or where privateactivities may take place. **Masking involves the use of softwarewithin the camera or recording device to obscure areas within thecameras FOV as defined by the user, so that these areas are notviewed or recorded by the system.**

    Vandal proof dome cameras are most appropriate to enhancecamera resistance to tampering or vandalism. External cameraplacements should also consider the impact of weather conditionswhen determining camera choice.

    CONSIDERATION

    Field of View (FOV)

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    CONSIDERATION

    Image Resolution

    Placement

    Signage

    Data Transmission andProtocols

    File Export

    TECHNICAL STANDARD(S) / ADVICE

    Image resolution requirements should be based on the findings of arisk assessment and the systems stated objectives.

    Systems should record at a minimum of 4CIF (704 x 576 TV lines) andat a minimum of 10 frames per second during operational hours and aminimum of 6 frames per second during non-operational hours.

    Systems may utilise a live view resolution of 2 CIF (704 x 240).

    Cameras located within retail premises may be mounted to the buildings

    ceiling, walls or on other fixed elements of the buildings structure.

    Internal cameras should be placed at a height of 1800mm-2400mm.External cameras may need to positioned higher, however, placementheight should not impede ability to capture identifying information.

    Vandal proof dome cameras are most appropriate to enhance cameraresistance to tampering or vandalism.

    It is recommended that signage is displayed at location entrances andexits. Signage should also be placed within premises where CCTV isoperating.

    It is recommended that a monitor be placed at entrances to showidentification images to patrons as they enter.

    Consideration should be given to formally advising employees thatCCTV is used throughout the facility or that they are subject to CCTVmonitoring (within the bounds of appropriate privacy legislation). Thismay also be achieved through employment documentation such asconditions of employment.

    See Australian Standard S9 AS4806.2:2006.

    See WA Police/OCP Analogue to Digital Migration Strategy forinformation on data transmission protocols.

    Files should be able to be exported from the recording device in thefollowing standards:

    Mpeg4 Jpeg MJpeg H.264 (and superseding standards)

    Data should be able to be played on Windows Media format or incommon AVI format.

    See WA Police suggested standard for minimum file export requirementswithin the WA Closed Circuit Television (CCTV) Guidelines document.

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    TECHNICAL STANDARD(S) / ADVICE

    Systems which utilise a premises computer network placedemands on the capacity and bandwidth of the network. Whenconsidering a network based CCTV system, be aware of thefollowing issues:

    Number of cameras: The more cameras a system has, thelarger bandwidth requirements.

    Resolution: The higher the resolution required by the system,the greater the amount of bandwidth required.

    Storage capabilities: The higher the bandwidth required by the

    system, the greater the system storage requirements. Frames per second (fps): The higher the number of frames per

    second captured by the camera/system, the greater theamount of bandwidth required.

    Linking additional devices (network videorecorders/alarms/sensors/telemetry) to the network increasesthe bandwidth requirements.

    Proprietary equipment may have an impact on future expansionor replacement of cameras. This may effectively lock a customerinto the long-term use of one manufacturerstechnology/equipment.

    Both the Open Network Video Interface Forum (ONVIF) andPhysical Security Interoperability Alliance (PSIS) specificationsdefine a common protocol for the exchange of informationbetween network video devices including automatic devicediscovery, video streaming and intelligence metadata. The ONVIFand PSIA specification allows for interoperability between networkvideo products regardless of manufacturer. CCTV equipmentsourced from manufacturers who are members of the ONVIFgroup or PSIA may provide greater flexibility for future systemexpansion and component replacement.

    See www.onvif.org and www.psialliance.org

    Where practical, displays should be placed at buildingentrances/access points to alert visitors/users to the presence ofCCTV surveillance.

    For live monitoring, displays should be placed at the point of salearea or within secured offices.

    Split displays (multiple images on a screen) may be mostappropriate for monitoring systems installed for this application.

    CONSIDERATION

    Bandwidth Considerations

    Open ApplicationProgrammingInterface (API) systems versuspropriety systems

    Displays

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    TECHNICAL STANDARD(S) / ADVICE

    The use of video motion detection (VMD) or video analytics (VA) ismost often application specific and should be based on thefindings of a risk assessment and the systems stated objectives.

    VA or VMD may be considered for use during non-business hours.

    To be effective VA and VMD must trigger a response andtherefore should be tempered into location, alarms. The systemowners should ensure that there is a capacity to provide a timelyresponse to any alarms.

    VA or VMD alarms should not however be connected to premisesAlarm Dialler for the purposes of generation of an externalalarm to a Central Monitoring Station (CMS) unless the CMS hasthe ability to remotely interrogate the video system for thepurpose of video verification.

    When implementing VA or VMD consideration should be given tothe impact that the environment (e.g. trees, wind, insects) mayhave on the system.

    Preferred video coding/decoding systems include: Mpeg4; MJpeg, H.264 (or current industry standard).

    Image resolution should be specified as to the quality of theresolution required for the relevant CIF rating. This is required dueto the way modern CODECs insert information between the IFrame.

    As such each CIF rating further is defined in GOOD / BETTER / BEST at each level.

    Image compression should be kept as low as possible giving dueconsideration to the objectives of the individual camera inquestion and the system as a whole.

    Data from all cameras should be kept for a minimum of 31 daysas suggested in Australian Standard S8.3 AS4806.1:2006.

    Data should be recorded onto Digital Video Recording (DVR)equipment or otherwise retained digitally.

    Stored images should be protected through archiving & the

    utilisation of fault tolerant RAID configurations to protect againstdrive failure.

    CONSIDERATION

    Video analytics (VA) andVideo motion detection (VMD)

    Video CODEC(Coding/Decoding)

    Compression

    Image Retention

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    TECHNICAL STANDARD(S) / ADVICE

    The amount of data storage required will be determined by theobjectives of the system and system design (including: frames persecond, resolution, data retention requirements).

    At a minimum, storage capacity should be adequate to ensurethat data is retained:

    Operational/General recording: A resolution of 4CIF at aminimum of 10 frames per second for a minimum period of31 days.

    Required Storage per Camera:

    H264 105.5 Standard to 460GB Best Quality 4 CIFMpeg 4 153 GB Quiet scene to1.15 TB Busy scene

    Non operational (out of hours) recording: A resolution of4CIF at a minimum of 6 frames per second for a minimum periodof 31 days.

    Required Storage per Camera:

    H264 64 GB Standard to 274 GB Best Quality 4 CIFMpeg 4 80.46 GB Quiet scene to 957 GB Busy scene

    Duress/Alarm activation: A resolution of 4CIF at 25 frames persecond for a minimum period of 31 days.

    Required Storage per Camera:

    H264 188.44 GB Standard to 823 GB Best Quality 4Mpeg 4 268.2 GB Quiet Scene to 1.61 TB Busy scene

    Data should be regularly backed-up and retained.

    When exported, image data should also include:

    Time/date stamp; Camera location; Camera identifier Watermarking or method of verifying the origonal image for

    authenticity ensuring tamper prevention.

    System should be registered on the WA Polices Blue Iris CCTVregister. https://blueiris.wa.gov.au.

    Maintenance of system components should be undertakenregularly, however, camera dome cleaning should be undertakenon a more frequent basis.

    CONSIDERATION

    Storage Capacity

    System Validation

    System Registration

    System Maintenance

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    TECHNICAL STANDARD(S) / ADVICE

    Policy documents for the implementation and use of the CCTVsystem should be developed and retained by the organisation.Policy documents should:

    Outline the objectives of the CCTV system; Identify (through diagrams) camera locations; Provide statements of camera views (what areas the cameras

    can view); and Duty statements for each camera within the system.

    Policies should also indicate who may access data and establishprotocols for sharing data within and outside the organisation.A minimum of one person on each shift should have access tostored data.

    System Standard Operating Procedures should be developed.These should include documents such as:

    staff manuals; Incident logs; evidence logs; and data back-up procedures.

    CCTV owner should also undertake an annual audit andevaluation of the systems use and outcomes.

    All staff interacting with system, its location or requests for datashould be provided with an appropriate degree of training in itsoperation. Training/Staff Knowledge should include:

    The use of the system including: data review, search andexport. Policy/Standard Operating Procedures (SOPs). (SOPs should be

    stored with system). Use of incident logs/chain of evidence logs (these should be

    maintained and kept with system). Contents and location of staff manual (including all policies,

    forms and SOPs). These should be established and kept withsystem.

    Managers should be aware of relevant Australian Standards andshould seek to implement these.

    For more information see the WA Closed Circuit Television

    (CCTV) Guidelines.

    CONSIDERATION

    Policies/ Staff Training / Knowledge

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    A range of camera types may be utilised for this application.These include:

    Monochrome (black & white) Colour Day/Night (combines colour and monochrome)

    Monochrome cameras generally offer higher resolution and arerelatively inexpensive, but are mostly used only in extremely lowlighting conditions. Colour cameras generally offer a better overallrepresentation of the scene (subject to adequate lighting) as well ashigher identification capabilities. Day/night cameras combine theadvantages of monochrome and colour cameras. They are muchmore sensitive to low light environments and are also able to beused with infra red lighting.

    Cameras also have basic functionality types including: PTZ Pan, tilt, zoom (where the camera may controlled along

    the horizontal and vertical planes and may zoom in and out on

    an object. Fixed (the camera is pointed at a fixed spot and does not allowfor control of movement).

    IP (internet protocol cameras cameras which interface directlywith a computer network).

    Cameras may also contribute to the quality of images through thetype, size and sensitivity of the image sensor contained within thecamera as well as the compression algorithm applied within thecamera.

    Lenses should match the format of the selected cameras imagesensor and be of such a design that presence of Infra Red shouldnot affect the sharpness of the image or focal point.

    CONSIDERATION

    Cameras

    6.4 Semi-Public Space:Licensed Premises

    The use of CCTV to improvesecurity at licensed premises isof significant public interest dueto the well established relationshipbetween the consumption ofalcohol and crime or otheralcohol-related harm.

    The security of licensedpremises in Western Australia is

    regulated via licensingconditions imposed on licensedpremises under the Liquor Control Act 1988 . Under theAct, certain types of licenseapplications and existinglicenses may be required tohave certain security measuresin place. The Western AustralianDepartment of Racing, Gamingand Liquor have developedpolicy guidelines on security at

    licensed premises and minimumstandards for CCTV SecuritySystems (available atwww.drgl.wa.gov.au).

    Again, it must be stressed thatdue to the application specificnature of CCTV, the followingprovides only general advice tothe technical considerationsrelevant to the use of CCTVwithin licensed premises.

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    External Balanced white lighting with levels sufficient to allow foridentification of individuals. Lighting levels should be at a minimum of160 Lux. Lights should create intersecting cones of illumination and beplaced to prevent shadows and dark spots. Lighting should be as evenas possible.

    Lights should be located behind the camera to avoid backlightingof the target and should not be placed within the field of view toavoid glare.

    Internal cameras should be directed away from lighting sources toavoid glare. Lighting should be as even as possible. At a minimum,internal lighting should avoid sharp bright spots or dark areas.

    Fluctuating lighting such as strobe lighting or dance floor lightingmay impede camera operation.

    In low lighting levels consider the installation of day/night or widedynamic cameras.

    Refer to Australian Standard S1.3.43 AS4806.2:2006.

    Colour rendition depends on the type and level of light within thescene.

    White light is best to achieve good colour rendition.Florescent lights or metal halide lighting is preferable.

    Avoid colour lighting in camera areas (particularly entry and exits).Where possible consider the use of energy efficient lighting, however,this should not be to the detriment of system operation.

    Consideration should be made as to the effect of reflective surfaces(light reflecting off mirrors/walls/counter tops etc). Down lights may bepreferable, however care should be taken to avoid dark spots andunconnected pools of light.

    In areas of widely varying lighting levels such as entry doorsconsideration should be given to the installation of day/night widedynamic cameras.

    Walls with white/light colour paint may improve scene contrastby allowing better scene illumination in lower levels of lighting.Low sheen paint may reduce harsh light reflection from surfaces.

    IR (infra red) flood lights may be considered for illuminating internal(dark) areas. However, IR reflects differently off a range of materialsand has a tendency to wash-out faces and therefore have implicationsfor identification of individuals and therefore is not recommendedunless a scene test has been carried out to verify results.

    CONSIDERATION

    Light Levels and Placement

    Colour Rendition

    Scene Contrast

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    The CCTV system should be developed based on the findings of arisk assessment. Each FOV should therefore reflect the purpose andobjectives of the entire system. In addition, the purpose andobjectives of each camera/location within system should bespecified and documented within a duty statement. Eachcamera/location should have its own documented duty statement.The system (including camera placement and FOV) should bedesigned and used to compliment other security operations. Thesystems should be designed and used to compliment internalsecurity patrols.

    Premises should, as best as possible, have clearly signalled andcontrolled entrance and exit zones to allow for quality images ofindividuals entering and exiting premises to be obtained.

    Insofar as the FOV meets the documented objectives of the entireCCTV system, FOVs to be considered may include:

    Premises entrances and exits; Point of sales areas; Coat rooms; Entrance to dance floor; and Bar areas.

    Wider views should be used to detect activities in areas such ascorners and seating areas or those areas unable to be viewed bystaff or security staff.

    FOV should avoid tops of heads shots, distances or angles of viewwhich make detection or identification problematic (refer to S3.7AS4806.2:2006 for relevant object/screen size ratio).

    The choice of camera type (monochrome, colour, day/night, fixed orPTZ) must be reflected in the objectives of the system and thepurpose for which each camera is installed. Vandal and weatherproof dome cameras are most appropriate to ensure camerasecurity, however system owners may wish to consider other formsof vandalism/theft prevention.

    FOV should be tested in the desired resolution by playing backstored images from the recording device to ensure that the level ofdetail that is captured is not adversely affected by a FOV setting.i.e. one that may prevent the capture of the required level of detailthrough covering too wide an area, for example.

    FOV should not include areas where private activities (as definedwithin the Surveillance Devices Act 1998 WA See WA ClosedCircuit Television (CCTV) Guidelines for further information) may beobserved. E.g. changing rooms, toilets, etc.

    CONSIDERATION

    Field of View (FOV)

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    Image resolution requirements should be based on the findings of arisk assessment and the systems stated objectives.

    Systems should record at a minimum of 4CIF (704 x 576 TV lines)and at 25 frames per second during operational hours and 6-10frames per second during non-operational hours.

    Systems can utilise a live view resolution of 2 CIF (704 x 240).

    Cameras in licensed premises may be mounted to the buildings

    ceiling, walls or on other fixed elements of the buildings structure.

    Internal cameras should be placed at a height of 1800mm-2400mm. External cameras may need to positioned higher,however, placement height should not impede ability to captureidentifying information.

    Vandal proof dome cameras are most appropriate to enhancecamera resistance to tampering or vandalism.

    The attached risk matrix provides further camera placementrecommendations based on the likely risk of an incident occurring(See Risk Matrix for further camera placement advice).

    It is recommended that signage is displayed at location entrancesand exits. Signage should also be placed within premises whereCCTV is operating.

    It is recommended that a monitor be placed at entrances to showidentification images to patrons as they enter.

    Consideration should be given to formally advising employees thatCCTV is used throughout the facility or that they are subject toCCTV monitoring (within the bounds of appropriate privacylegislation). This may also be achieved through employmentdocumentation such as conditions of employment.

    See Australian Standard S9 AS4806.2:2006.

    See WA Police/OCP Analogue to Digital Migration Strategy forinformation on data transmission protocols.

    CONSIDERATION

    Image Resolution

    Placement

    Signage

    Data Transmission andProtocols

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    Files should be able to be exported from the recording device inthe following standards:

    Mpeg4; Jpeg; MJpeg; H.264 (and superseding standards).

    Data should be able to be played on Windows Media format orin common AVI format.

    See WA Police suggested standard for minimum file exportrequirements within the WA Closed Circuit Television (CCTV)Guidelines document.

    Systems which utilise a premises computer network placedemands on the capacity and bandwidth of the network. Whenconsidering a network based CCTV system, be aware of thefollowing issues:

    Number of cameras: The more cameras a system has, thelarger bandwidth requirements.

    Resolution: The higher the resolution required by the system,the greater the amount of bandwidth required.

    Storage capabilities: The higher the bandwidth required by thesystem, the greater the system storage requirements.

    Frames per second (fps): The higher the number of frames persecond captured by the camera/system, the greater theamount of bandwidth required.

    Linking additional devices (network videorecorders/alarms/sensors/telemetry) to the network increasesthe bandwidth requirements.

    Proprietary equipment may have an impact on future expansion orreplacement of cameras. This may effectively lock a customer intothe long-term use of one manufacturers technology/equipment.

    Both the Open Network Video Interface Forum (ONVIF) andPhysical Security Interoperability Alliance (PSIS) specificationsdefine a common protocol for the exchange of informationbetween network video devices including automatic devicediscovery, video streaming and intelligence metadata. The ONVIFand PSIA specification allows for interoperability between networkvideo products regardless of manufacturer. CCTV equipmentsourced from manufacturers who are members of the ONVIF

    group or PSIA may provide greater flexibility for future systemexpansion and component replacement.

    See www.onvif.org and www.psialliance.org

    CONSIDERATION

    File Export

    Bandwidth Considerations

    Open ApplicationProgramming Interface (API)systems versus proprietysystems

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    Where practical, displays should be placed at buildingentrances/access points to alert visitors/users to the presence ofCCTV surveillance.

    For live monitoring, displays should be placed within securedoffices.

    Multiple displays (a number of individual television screen) arepreferred to split displays (multiple images on a screen) for thisapplication.

    The use of video motion detection (VMD) or video analytics (VA) ismost often application specific and should be based on thefindings of a risk assessment and the systems stated objectives.

    VA or VMD may be considered for use during non-business hours.

    To be effective VA and VMD must trigger a response andtherefore should be tempered into location, alarms. The systemowners should ensure that there is a capacity to provide a timelyresponse to any alarms.

    VA or VMD alarms should not however be connected to premisesAlarm Dialler for the purposes of generation of an externalalarm to a Central Monitoring Station (CMS) unless the CMS hasthe ability to remotely interrogate the video system for thepurpose of video verification.

    When implementing VA or VMD consideration should be given tothe impact that the environment (e.g. trees, wind, insects) mayhave on the system.

    Preferred video coding/decoding systems include:

    Mpeg4; MJpeg, H.264 (or current industry standard).

    Image resolution should be specified as to the quality of theresolution required for the relevant CIF rating. This is required dueto the way modern CODECs insert information between the IFrame.

    As such each CIF rating further is defined in GOOD / BETTER / BEST at each level.

    CONSIDERATION

    Displays

    Video analytics (VA) andVideo motion detection (VMD)

    Video CODEC(Coding/Decoding)

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    Data should be kept for a minimum of 14 days as per Departmentof Racing Gaming and Liquor policy.

    Data should be recorded on DVR equipment, computer networkor otherwise retained digitally.

    Stored images should be protected through archiving & theutilisation of fault tolerant RAID configurations to protect againstdrive failure.

    Image compression should be kept as low as possible giving dueconsideration to the objectives of the individual camera inquestion and the system as a whole.

    The amount of data storage required will be determined by theobjectives of the system and system design (including: frames persecond, resolution, data retention requirements).

    At a minimum, storage capacity should be adequate to ensurethat data is retained:

    Operational/General recording: A resolution of 4CIF at 25frames per second for a minimum period of 14 days.

    Required Storage per Camera:

    H264 94 GB Standard to 412 GB Best Quality 4 CIFMpeg 4 134 GB Quiet Scene to 800 GB Busy scene

    Non operational (out of hours) recording: A resolution of 4CIFat a minimum of 6 frames per second for a minimum period of14 days.

    Required Storage per Camera:

    H264 30 GB Standard to 137 GB Best Quality 4 CIFMpeg 4 40 GB Quiet scene to 453 GB Busy scene

    Duress/Alarm activation: A resolution of 4CIF at 25 frames persecond for a minimum period of 14 days.

    Required Storage per Camera:

    H264 94 GB Standard to 412 GB Best Quality 4 CIFMpeg 4 134 GB Quiet Scene to 800 GB Busy scene

    Data back-ups should be made and retained as per Department ofRacing Gaming and Liquor policy.

    CONSIDERATION

    Image Retention

    Compression

    Storage Capacity

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    When exported, image data should also include:

    Time/date stamp; Camera location; Camera identifier; and Watermarking or method of verifying the origonal image for

    authenticity ensuring tamper prevention.

    System should be registered on the WA Polices Blue Iris CCTVregister. https://blueiris.wa.gov.au.

    Maintenance of system components should be undertakenregularly, however, camera dome cleaning should be undertakenon a more frequent basis.

    Policy documents for the implementation and use of the CCTVsystem should be developed and retained by the organisation.Policy documents should:

    Outline the objectives of the CCTV system; Identify (through diagrams) camera locations; Provide statements of camera views (what areas the cameras

    can view); and Duty statements for each camera within the system.

    Policies should also indicate who may access data and establishprotocols for sharing data within and outside the organisation.A minimum of one person on each shift should have access tostored data.

    System Standard Operating Procedures should be developed.These should include documents such as:

    staff manuals; Incident logs; evidence logs; and data back-up procedures.

    CCTV owner should also undertake an annual audit andevaluation of the systems use and outcomes.

    All staff interacting with system, its location or requests for datashould be provided with an appropriate degree of training in itsoperation. Training/Staff Knowledge should include:

    The use of the system including: data review, search and export. Policy/Standard Operating Procedures (SOPs). (SOPs should bestored with system).

    Use of incident logs/chain of evidence logs (these should bemaintained and kept with system).

    CONSIDERATION

    System Validation

    System Registration

    System Maintenance

    Policies/Staff Training / Knowledge

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    Contents and location of staff manual (including all policies,forms and SOPs). These should be established and kept withsystem.

    Managers should be aware of relevant Australian Standards andshould seek to implement these.

    For more information see the WA Closed Circuit Television (CCTV)Guidelines.

    CONSIDERATION

    Policies/Staff Training / Knowledge (continued)

    Security Events

    High likelihood of capturingsecurity events

    Low likelihood of capturingsecurity events

    Camera Placement Locations

    Street frontage at main entranceEntrances and exitsCar parkEntry cashierBar areaEntrance to dance floor

    Office AreasCash registerStaff only areas (e.g. lockers)Cash counting areasSeating areasDance floorToilets

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    6.5 Private Spaces:Commercial or IndustrialPremises

    Private premises are, for themost part, only accessible toselected members of the publicby invitation or for narrowlydefined set of purposes such asbusiness or private activities.

    Commercial or industrialpremises are generally onlyaccessible to employees orthose individuals invited to thelocation. State l