cdass program training manual 20170109
TRANSCRIPT
CDASS Program Training Manual (Revised 2/28/2017) 51
Section 5: Financial Management Services (FMS) Provider Choice Which FMS provider you select is an individual choice. As long as you are receiving CDASS, you will have an on-going relationship with your FMS provider, so it is important you look at your individual needs and compare your options, similar to choosing any business you would like to work with. Open Enrollment: Open enrollment provides you with the opportunity to change FMS provider or FMS model. If you are happy with your current FMS provider, you do not have to make any changes during open enrollment. Parameters have been put in place to ensure the transition goes smoothly and to avoid interruption in services. Communication and follow-through is key and you play a critical role in making the transfer successful. Please refer to the FMS Comparison Chart and the individual FMS Provider Information Sheets for general information. These are located later in Section 5.
Consumer/ Client Directed Attendant/
Employee Support Services
CDASS Program Training Manual (Revised 2/28/2017) 52
FMS Provider Contact Information To ensure you have choice, HCPF has contracts with three FMS providers. The FMS providers are available and willing to answer your questions.
ACES$ Phone: 720-465-6405 Toll Free Phone: 844-776-7595 Website: www.mycil.org Email: [email protected]
Morning Sun Financial Services Toll Free Phone: 844-450-5444 Website: www.morningsunfs.com Email: [email protected]
PPL Toll Free Phone: 888-752-8250 Website: www.publicpartnerships.com/cofacts Email: [email protected]
Process to Make a Change:
1. Contact your case manager. Tell him/her what change you would like to make.
2. Contact the FMS provider you are currently working with and let him/her know that you want to make a change to a new FMS provider.
3. Contact the new FMS provider and let them know you want to work with them. There will be additional paperwork required by the new FMS to enroll you and your attendants.
4. Complete all necessary paperwork and submit to the FMS provider. 5. Verify with both the new FMS provider and case manager that the change
will be effective for the intended start date. Timeframes: The start date with the new FMS will depend on the change you are making and the date you submit all required paperwork. The timeline for changing FMS providers is as follows:
CDASS Program Training Manual (Revised 2/28/2017) 53
CDASS Open Enrollment Schedule Paperwork Due: Start Date with new FMS: March 1st March 16th June 1st June 16th September 1st September 16th December 1st December 16th If paperwork is not received by the due date listed above, you will need to wait until the following open enrollment date for transition.
PERSONAL FEATURE: Hope Krause, Ft Morgan CDASS has changed my life 100%. My pain level has decreased and I am not doing things that I shouldn’t do because I have the help that I need. My overall health is much better than it has ever been, due to the quality of care I get. Living in a rural part of the state, I was only getting three hours of care a day three times a week through an agency prior to becoming eligible for CDASS. Imagine only being allowed to pee three days a week. I would sit in urine until an aid came. Before I got on CDASS my mother and son would provide some uncompensated care. My mother is now totally disabled because of all of the care she provided to me over the years without any help. My son can now be a child instead of my caregiver; he can have his own life, once again. CDASS has been a godsend for folks in Morgan County. I helped one man qualify for CDASS and get out of a nursing home. He got Section 8 Housing and lived independently until he died. He spent every day up until the last two days of his life in the community with his friends and family by his side. CDASS made that possible!
Why Choose ACES$ over other FMS Providers As a Center for Independent Living (CIL) and a long-serving FMS provider, ACES$ has a deep
understanding of Participant-direction and how to implement it within fiscal management services. We
actively work with our State partners, Service Coordinators, Participants and their workers to provide
transparent, person-centered services that support independence.
ACES$ has been successfully working with Colorado CDASS Participants since 2014.
What to expect when working with ACES$
Exceptionally quick enrollment process for both Participants and workers. Our personal, one-
on-one enrollment and training guarantees that paperwork is completed correctly the first
time and that the rest of the process is swift, efficient and less overwhelming.
Superior customer service and Participant care. You will receive a quick personal response to
all inquiries, distinguishing us from other FMS providers. When Participants or their workers
call ACES$ they get a REAL person on the phone, not an automated response.
Participants have a choice of method for timesheet submission (online, email, mail or
fax.)
Transparent systems provide many opportunities for oversight at the State, Service
Coordination and Participant levels to ensure quality and access to real-time information.
Access to subject matter experts on Department of Labor requirements, Fair Labor
Standards Act, Participant-direction, Medicaid, disabilities and independent living.
The ACES$ Advantage
Jason Smith ACES$ Colorado Operations Manager
[email protected] 1- 844-776-7595
www.MyCIL.org
ACES$ Financial Management Services is a FMS
provider that specializes in Participant-directed HCBS
programs.
Who We Serve
ACES$ provides FMS services
for the following populations:
Aging/Over 65
Veterans
Children with disabilities,
medically fragile and/or
technology dependent
Adults with Physical,
Developmental,
Intellectual, Mental Health
Disabilities
Where We Serve
Illinois
Colorado Maryland
Wyoming
Georgia Texas
(November 2016)
Our customer service,
subject matter expertise and personal knowledge of the disability experience
make us unique in the world of FMS providers.
We Can Be Independent
When We Do It Together
www.MyCIL.org
©2007-2016 ACES$ a Division of NEPACIL/ All Rights Reserved, ACES$, Proprietary
A Participant-Directed FMS Provider
ACES$ Financial Management Services is a Participant-
directed payroll management solution for Medicaid recipients
and their Caregivers. ACES$ is a subsidiary of the Northeast
Pennsylvania Center for Independent Living where we have served people with disabilities since 1988.
At ACES$ we empower Participants by handling the
administrative employer functions for them while making the experience convenient for their workers.
As a Center for Independent Living we have decades of experience serving people with disabilities; over 51% of our
own staff have a disability. Some of our staff and board members actively use our services. This makes us unique in the world of FMS providers.
About ACES$
Your time and your quality of life are important. That’s why Morning Sun Financial Services of Colorado focuses on building relationships with our clients, whether it’s by phone, email or in person. We offer the personal flexibility that can only come from getting to know you and your individual preferences.
Establish a Trusting Relationship
Why Choose Us? Morning Sun Financial Services of Colorado is an experienced provider of financial management services including those provided by the Consumer Directed Attended Support Services (CDASS) program.
We are a national financial management provider for self-directed services in:
We Make Things As Easy For You As Possible
Our web-based systems for participants include:
• Online enrollment forms submission
• Timecard entry• Monthly expense summaries
can be mailed or emailed to participants and case managers, or viewed on our website, 24 hours a day
We pay your employees on time! We accept timesheets by:
• Mail • Fax• Email• Web-based system
We provide services to all people with respect to language, culture, location and ability:
• We communicate in 176 languages
• If you wish to communicate through an interpreter, please call 888-338-5514
Call Rebecca in our Denver office at 844-450-5444 or visit our website at www.MorningSunFS.com.
• Utah• Oklahoma
• Tennessee• Ohio
• Colorado• Minnesota
“
Morning Sun understands participants.
We understand the unique needs of
people with disabilities and older adults, in addition to finance and accounting.
Morning Sun
is local.
Our customer service is based in Colorado. We understand the
services offered in your state. Each time you call for assistance,
you’ll speak with the same representatives.
Morning Sun
ensures participants are satisfied with
our services.
Our participant satisfaction ratings are some of the highest in
the country.
Morning Sun provides easy
access to information.
We have developed web-based,
proprietary software to ensure accuracy and efficiency in the delivery of Financial
Management Services.
Morning Sun is committed to
processes that work for participants.
We are committed to efficiency and
timeliness.
You Can Feel Confident About Working With Us
“The Morning Sun customer relations/service has been outstanding. There have not been any problems concerning payroll, personal relations or communications. We are totally satisfied with the Morning Sun staff.”– Satisfied Morning Sun participant
“I’m very happy with their service. I’m particularly pleased with the fact that I deal with only one person.”– Morning Sun customer
Call Rebecca in our Denver office at 844-450-5444 or visit our website at www.MorningSunFS.com.
The Morning Sun Difference
EXPERIENCE. TRUST. MONEY IN YOUR POCKET. Those are a few reasons why people choose Public Partnerships.
Most CDASS clients choose Public Partnerships.Here’s why.
Most CDASS clients choose Public Partnerships.Here’s why.
For the past six years, Public Partnerships Colorado (PPC) has been based right here. Our local staff
members work across the state, in each community, to support clients’ choice — including yours.
COLORADO6 YEARS IN
Public Partnerships Colorado www.PublicPartnerships.com/COfacts
For the past six years, Public Partnerships Colorado (PPC) has been based right here. Our local staff
members work across the state, in each community, to support clients’ choice — including yours.
PPL offers an industry leading attendant recruiting service to
help connect you with qualified local attendants. This free service matches your needs
with potential candidates for you to interview.
We work hard to ensure our customers are satisfied. The BBB
independently rates organizations and we continually maintain the
highest rating a business can receive. Just like other organizations, PPL has
one BBB account that all of the clients and attendants we serve can
use to write a review.
PPL offers world-class customer service, including local
CDASS-specialist agents in our Denver, CO office.
Our electronic timesheet entry options adapts to individual needs;
you get the choice of the BetterOnline portal, and soon our
new mobile app and phone options currently being tested by Colorado
attendants and clients.
Lowest Employer Cost = More dollars to use for services!
If you pay your attendant $15 per hour, your budget will be charged:
If your attendant works 40 hours a week, you save over $22 a month!
Quite simply, we understand what you need, because our parent company has been providing
financial management services (FMS) for 16 years, now for more than
72,000 clients and 95,000 attendants nationwide — more than anyone
else in the business.
Better Business Bureau Rating of A+ Need help finding an attendant?
Local Customer Service Specialists
We Save You Money
Easy Timesheet Options 16 Years of Experience
Public Partnerships Colorado www.PublicPartnerships.com/COfacts
$16.93 $17.07Other FMS vendorsPublic Partnerships
vs
LET’S TALKWhile every FMS provider will process your payroll and handle your employment taxes, Public
Partnerships has the experience and local community focus to help make consumer direction better.
Please contact us to answer your questions and get you started with PPC.
1-888-752-8250
www.PublicPartnerships.com/COfacts
You can call us at
1-888-752-8250
IT’S YOUR CHOICE. OUR JOB IS TO HELP MAKE YOUR DECISIONS EASIER.
Contact us:
We’ve created a website just for
Colorado clients:
www.PublicPartnerships.com/COfacts.
It answers a lot of questions,
compares the models, and links to
other important resources.
You can email us at
@
Hourly Wage
Hourly Cost to
You
Overtime Wage
Overtime Cost to
You
Hourly Wage
Hourly Cost to
You
Overtime Wage
Overtime Cost to
You
Hourly Wage
Hourly Cost to
You
Overtime Wage
Overtime Cost to
You 9.30$ 10.58$ 13.95$ 15.88$ 14.00$ 15.93$ 21.00$ 23.90$ 18.75$ 21.34$ 28.13$ 32.01$ 9.50$ 10.81$ 14.25$ 16.22$ 14.25$ 16.22$ 21.38$ 24.32$ 19.00$ 21.62$ 28.50$ 32.43$ 9.75$ 11.10$ 14.63$ 16.64$ 14.50$ 16.50$ 21.75$ 24.75$ 19.25$ 21.91$ 28.88$ 32.86$
10.00$ 11.38$ 15.00$ 17.07$ 14.75$ 16.79$ 22.13$ 25.18$ 19.50$ 22.19$ 29.25$ 33.29$ 10.25$ 11.66$ 15.38$ 17.50$ 15.00$ 17.07$ 22.50$ 25.61$ 19.75$ 22.48$ 29.63$ 33.71$ 10.50$ 11.95$ 15.75$ 17.92$ 15.25$ 17.35$ 22.88$ 26.03$ 20.00$ 22.76$ 30.00$ 34.14$ 10.75$ 12.23$ 16.13$ 18.35$ 15.50$ 17.64$ 23.25$ 26.46$ 20.25$ 23.04$ 30.38$ 34.57$ 11.00$ 12.52$ 16.50$ 18.78$ 15.75$ 17.92$ 23.63$ 26.89$ 20.50$ 23.33$ 30.75$ 34.99$ 11.25$ 12.80$ 16.88$ 19.20$ 16.00$ 18.21$ 24.00$ 27.31$ 20.75$ 23.61$ 31.13$ 35.42$ 11.50$ 13.09$ 17.25$ 19.63$ 16.25$ 18.49$ 24.38$ 27.74$ 21.00$ 23.90$ 31.50$ 35.85$ 11.75$ 13.37$ 17.63$ 20.06$ 16.50$ 18.78$ 24.75$ 28.17$ 21.25$ 24.18$ 31.88$ 36.27$ 12.00$ 13.66$ 18.00$ 20.48$ 16.75$ 19.06$ 25.13$ 28.59$ 21.50$ 24.47$ 32.25$ 36.70$ 12.25$ 13.94$ 18.38$ 20.91$ 17.00$ 19.35$ 25.50$ 29.02$ 21.75$ 24.75$ 32.63$ 37.13$ 12.50$ 14.23$ 18.75$ 21.34$ 17.25$ 19.63$ 25.88$ 29.45$ 22.00$ 25.04$ 33.00$ 37.55$ 12.75$ 14.51$ 19.13$ 21.76$ 17.50$ 19.92$ 26.25$ 29.87$ 22.25$ 25.32$ 33.38$ 37.98$ 13.00$ 14.79$ 19.50$ 22.19$ 17.75$ 20.20$ 26.63$ 30.30$ 22.50$ 25.61$ 33.75$ 38.41$ 13.25$ 15.08$ 19.88$ 22.62$ 18.00$ 20.48$ 27.00$ 30.73$ 22.75$ 25.89$ 34.13$ 38.83$ 13.50$ 15.36$ 20.25$ 23.04$ 18.25$ 20.77$ 27.38$ 31.15$ 23.00$ 26.17$ 34.50$ 39.26$ 13.75$ 15.65$ 20.63$ 23.47$ 18.50$ 21.05$ 27.75$ 31.58$ 23.25$ 26.46$ 34.88$ 39.69$
39.30$ 44.72$ 58.95$ 67.09$
6.20% FICA1.45% Medicare0.60% Federal Unemployment Tax 2.13% State Unemployment Tax 3.42% Workers Compensation
13.80% TOTAL
You can calculate a rough "cost to you" by multiplying the wage you wish to pay by 113.80% Example: $9.00 113.80 % = $10.24
Toll Free: (844) 776-7595 * Facsimile: (303) 242-8864 * Website: www. MyCil.org
live-in qualifications. Please contact our Tax department at 570-344-7211 ext 830 for more details.
ACES$ * 6041 S Syracuse Way, Suite 105 * Greenwood Village * Colorado * 80111
ACES$ FINANCIAL MANAGEMENT SERVICES Colorado CDASS
Maximum Hourly Rate
The following table is an example which illustrates the "Cost to You" of employing someone.
"Cost to You" Pay Rate Table - Effective January 1st, 2017
A breakdown of the costs included in the "Cost to You" column are as follows:
You are certainly free to pay an employee any amount you desire as long as your wages are within the State's funding parameters. Current minimum wage is $9.30 per hour.
Please Note: Your domestic household employee(s) may qualify for certain tax exemptions due to family and/or
Employee Cost To Employee Cost To Employee Cost To
Wage You Wage You Wage You
9.30$ 10.57$ 15.86$ 14.00$ 15.92$ 23.87$ 18.75$ 21.32$ 31.97$
9.50$ 10.80$ 16.20$ 14.25$ 16.20$ 24.30$ 19.25$ 21.88$ 32.83$
9.75$ 11.08$ 16.63$ 14.50$ 16.48$ 24.73$ 19.75$ 22.45$ 33.68$
10.00$ 11.37$ 17.05$ 14.75$ 16.77$ 25.15$ 20.25$ 23.02$ 34.53$
10.25$ 11.65$ 17.48$ 15.00$ 17.05$ 25.58$ 20.75$ 23.59$ 35.38$
10.50$ 11.94$ 17.90$ 15.25$ 17.34$ 26.00$ 21.25$ 24.16$ 36.24$
10.75$ 12.22$ 18.33$ 15.50$ 17.62$ 26.43$ 21.75$ 24.73$ 37.09$
11.00$ 12.50$ 18.76$ 15.75$ 17.90$ 26.86$ 22.25$ 25.29$ 37.94$
11.25$ 12.79$ 19.18$ 16.00$ 18.19$ 27.28$ 22.75$ 25.86$ 38.79$
11.50$ 13.07$ 19.61$ 16.25$ 18.47$ 27.71$ 23.25$ 26.43$ 39.65$
11.75$ 13.36$ 20.04$ 16.50$ 18.76$ 28.14$ 23.75$ 27.00$ 40.50$
12.00$ 13.64$ 20.46$ 16.75$ 19.04$ 28.56$ 24.25$ 27.57$ 41.35$
12.25$ 13.93$ 20.89$ 17.00$ 19.33$ 28.99$ 24.75$ 28.14$ 42.20$
12.50$ 14.21$ 21.32$ 17.25$ 19.61$ 29.41$ 25.25$ 28.70$ 43.06$
12.75$ 14.49$ 21.74$ 17.50$ 19.89$ 29.84$ 25.75$ 29.27$ 43.91$
13.00$ 14.78$ 22.17$ 17.75$ 20.18$ 30.27$ 26.25$ 29.84$ 44.76$
13.25$ 15.06$ 22.59$ 18.00$ 20.46$ 30.69$ 26.75$ 30.41$ 45.61$
13.50$ 15.35$ 23.02$ 18.25$ 20.75$ 31.12$ 27.25$ 30.98$ 46.47$
13.75$ 15.63$ 23.45$ 18.50$ 21.03$ 31.55$ 27.75$ 31.55$ 47.32$
FICA (Social Security) 6.20%
Medicare 1.45%
FUTA 0.60%
SUTA 2.11%
Worker's Compensation 3.32%
Total Cost 13.68%
Colorado CDASS Program
Attendant Wages: "Cost to You"Effective 5/1/2017 - 12/31/2017
The following table shows the approximate hourly cost to you to pay an employee. The “cost to you" is the amount that will come out of your
CDASS allocation. The "cost to you" includes employer taxes and worker's compensation insurance costs that Morning Sun will make on
your behalf. The amount of those taxes and worker's compensation insurance is broken down at the bottom of this page.
Please Note:
If you have any questions, please call Morning Sun at 1-844-450-5444.
Total Employer Contributions Include the Following:
If the wage is not listed above just take the
wage you want to pay and multiply the amount
by 1.1368. This will give you the approximate
"cost to you".
The amounts in the table above are examples
only. You are free to pay your employees the
hourly wage you want, as long as it does not go
over the maximum rate allowed for CDASS of
$39.30.
Cost Per Hour
of Overtime
Cost Per Hour
of Overtime
Cost Per Hour
of Overtime
Colorado CDASS Program
Morning Sun Financial Services of Colorado
4/17/2017
Effective paydays January 1, 2017 through December 31, 2017
EMPLOYEE
WAGECOST TO YOU
EMPLOYEE
OVERTIME
WAGE
COST TO YOUEMPLOYEE
WAGE
COST TO
YOU
EMPLOYEE
OVERTIME
WAGE
COST TO
YOU
$9.30 $10.42 $13.95 $15.63 $18.50 $20.73 $27.75 $31.10
$9.50 $10.65 $14.25 $15.97 $19.00 $21.29 $28.50 $31.94
$10.00 $11.21 $15.00 $16.81 $19.50 $21.85 $29.25 $32.78
$10.50 $11.77 $15.75 $17.65 $20.00 $22.41 $30.00 $33.62
$11.00 $12.33 $16.50 $18.49 $20.50 $22.97 $30.75 $34.46
$11.50 $12.89 $17.25 $19.33 $21.00 $23.53 $31.50 $35.30
$12.00 $13.45 $18.00 $20.17 $21.50 $24.09 $32.25 $36.14
$12.50 $14.01 $18.75 $21.01 $22.00 $24.65 $33.00 $36.98
$13.00 $14.57 $19.50 $21.85 $22.50 $25.21 $33.75 $37.82
$13.50 $15.13 $20.25 $22.69 $23.00 $25.77 $34.50 $38.66
$14.00 $15.69 $21.00 $23.53 $23.50 $26.33 $35.25 $39.50
$14.50 $16.25 $21.75 $24.37 $24.00 $26.89 $36.00 $40.34
$15.00 $16.81 $22.50 $25.21 $24.50 $27.45 $36.75 $41.18
$15.50 $17.37 $23.25 $26.05 $25.00 $28.02 $37.50 $42.02
$16.00 $17.93 $24.00 $26.89 $25.50 $28.58 $38.25 $42.86
$16.50 $18.49 $24.75 $27.73 $26.00 $29.14 $39.00 $43.70
$17.00 $19.05 $25.50 $28.58 $26.50 $29.70 $39.75 $44.54
$17.50 $19.61 $26.25 $29.42 $27.00 $30.26 $40.50 $45.38
$18.00 $20.17 $27.00 $30.26 $27.50 $30.82 $41.25 $46.22
FICA (Social Security and Medicare) 7.65%
FUTA 0.60%
SUTA 1.50%
Workers' Compensation 2.31%
Your Rate Not Here? You can calculate the approximate "Cost
to You" by multiplying your Employee Wage by 1.1206
"Attendant Wages: Cost to You"
The following chart shows you how much each employee will cost you based on the hourly rate you pay them. The total 'cost to you' is the amount that will come out of your CDASS monthly allocation. The cost includes
employer taxes, workers' compensation insurance costs, and the breakdown can be found below. All amounts are for illustrative purposes. You may pay your employees any rate amount you desire within state program
guidelines.
Please Note:The breakdown of the "COST TO YOU" :
Total Cost Factor 12.06%
The Colorado minimum wages is $9.30 and the maximum wage
allowed for CDASS, including overtime is $39.30. Your attendant
may qualify for a tax exemption. Contact customer service for
more details.
CDASS Program Training Manual (Revised 2/28/2017) 64
FMS Provider Comparison
Topic ACES$ Morning Sun PPL
Is there a local office in Colorado?
Yes Yes Yes
What is the payroll schedule?
1st – 15th 16th – last
day of the month
Pay dates are the Fridays on or before the 10th and 25th of each month
1st – 15th 16th – last
day of the month
Pay dates are semi-monthly on the 10th and 25th of each month
1st – 15th 16th – last
day of the month
Pay dates are semi-monthly on the 10th and 25th of each month
Is supplemental or off-week payroll offered?
Yes – runs weekly
Yes – pay date is 3 days after payroll
Yes – run on alternate weeks to regular payroll
Are in person enrollments offered?
Yes Yes Yes
Is the enrollment packet available for completion online?
Yes Yes Yes
Is telephone support available if enrolling online?
Yes Yes Yes
Is direct deposit of Attendant payroll offered?
Yes Yes Yes
Is direct deposit of Attendant payroll required?
No No No
Better Business Bureau rating? Joined, not yet rated
A- A-
Is electronic submission of Attendant time available?
Yes Yes Yes
CDASS Program Training Manual (Revised 2/28/2017) 65
Topic ACES$ Morning Sun PPL Has been issued contact related citations in Colorado or another place of business?
No No No
Has had a contract terminated for inadequate performance in Colorado or another place of business?
No No No
Website meets 508 compliance regulations?
Yes Yes Yes
What is the hiring process and length of time? *Each FMS provider requires Attendant paperwork. Answers are based on receipt of an accurately completed paperwork packet. Inaccurate paperwork will increase process time.
1 day – if paperwork is completed by the Attendant
Within 3 business days
Within 3 business days
Cost to You *Including percentage of payroll taxes (2017 tax rates)
13.80% 13.61% 12.06%
CDASS Program Training Manual (Revised 2/28/2017) 66
Prior to submitting your ASMP, it is important to take time to research each of the FMS providers so you can make an informed decision that is right for you.
There is an opportunity to change FMS providers within certain parameters.
Section 5: Fiscal Management Service (FMS) Provider Choice
SUMMARY