Group: BINARY

Debashish Paul Shuvra (09)

Ahsanul Haq (19)

Md. Saroar Hossain (45)

Mir Saif Newaz (25)

1. Describe CCD’s business model and business strategy. What challenges does CCD’s face as it begins its expansion?

CCD’s Business Model and Business

Strategy:

Covering entire value chain of coffee

consumption in India.

Diversified offering of coffee items.

Being the premier retail coffee cafes of India

to being the largest one.

1. Describe CCD’s business model and business strategy. What challenges does CCD’s face as it begins its expansion?

CCD’s Business Model and Business Strategy:

Introduction of information technology to

increase the efficiency and cut cost.

Service driven model (No self service)

Performance management system based on

technology.

Marinating supply chain and operation through

technology.

Challenges CCD faces as it begins its

expansion:

Retain the restaurant’s small-town,

local flavor

Sustaining through weak economy

and maintaining growth.

1. Describe CCD’s business model and business strategy. What challenges does CCD’s face as it begins its expansion?

2. What systems has the company used or planned

to use to overcome these challenges? What types of

systems are they? What role will each play in

helping CCD overcome these challenges?

Systems to overcome challenges:

Smart handheld devices( SHD)

Smart Card

These are Information System

2. What systems has the company used or planned to

use to overcome these challenges? What types of

systems are they? What role will each play in helping

CCD overcome these challenges?

Role played by these systems to overcome

challenges:

Role played by SHD:

Reduced time

Reduced labor

2. What systems has the company used or planned to

use to overcome these challenges? What types of

systems are they? What role will each play in helping

CCD overcome these challenges?

Role played by these systems to overcome

challenges:

Role played by Smart card:

Customer loyalty program

Customer care

3. What other kinds of systems

described in this chapter might help

CCD as it expands?

EmpXtrack of Saigun

Technologies

e- Appraisal tool for its

employees

Help to track goals at regular

interval in real time

Make the process smoother,

efficient and more transparent8

3. What other kinds of systems

described in this chapter might help

CCD as it expands?

SAP ERP application on SUSE Linux Enterprise

Integrated solution to manage its complex and geographically dispersed business

4.Do you believe CCD will be successful in

its attempt to expand nationally? Why or

why not?

YES, We Do

Because Information Systems

Maintenance of quality in service

and goods

Cost-effective

Efficient

Smoother and convenient10

Q & A

Thank You