cea training calendar, spring/summer 2010

May to August 2010

Unsurpassed resources for great employers

Rely on Cascade’s depth of knowledge to support your managers, supervisors, and employees with the training they need – and the content they’ll use.

Employment Law Compliance ■Human Resource Management ■Leadership Development for Managers and Teams ■Workplace Safety Management ■

Never stuffy. Always practical. Completely reliable.

PROGRAMS IN THIS ISSUEMayBriefi ng: Seven Deadly Sins of Wage and

Salary AdministrationEmployment Law OverviewLeadperson EffectivenessLinking Incentives to the Bottom LineManaging and Tracking Family Leave

and AbsenteeismMember Advisory ForumMonthly Compliance Topic: Retaliation Recognition Techniques and ProgramsRecruitment and Hiring

JuneAAP and EEO ReportingBasics of Supervision: 2-Day WorkshopBriefi ng: Got Talent?Briefi ng: Maximizing Your Membership InvestmentGroup Insurance and HIPAAMonthly Compliance Topic: Workplace Boundaries

June (continued)Reasonable Suspicion Training Recognition Techniques and Programs Safety and Workers’ CompensationTraining and Employee DevelopmentWage and Hour Basics

JulyBriefi ng: Fiduciary Responsibility Under ERISA -

Am I At Risk?Briefi ng: Managing Your PrioritiesEmployee Benefi ts Communication - Best PracticesHarassment Awareness TrainingLeadperson EffectivenessMonthly Compliance Topic: Documentation

AugustBriefi ng: Engaging Employees With SurveysMonthly Compliance Topic: Lawsuit Avoidance

C A S C A D E E M P L O Y E R S A S S O C I A T I O N 2 T R A I N I N G C A T A L O G

Cascade is an exceptional, member-based resource for employers committed to developing a strong, vital workforce. We work with you to train, develop and grow your people, while providing ongoing support and straightforward answers to employment questions. The positive, practical approach to workforce excellence.

Employment law compliance ■Resources and tools to develop your ■HR functionTraining - human resources, leadership, ■employee developmentPay information - Local/state/national ■survey dataGroup programs - Health insurance/ ■retirement/workers' compensation

For the tenth year in a row, Cascade Employers Association is proud to be named one of the 100 Best Companies to Work For by

Oregon Business Magazine

Join the Best!cascadeemployers.com

Great Employers,Great Results

May to August 2010PROGRAM TOPICS

Human Resource and People Issues

AAP and EEO Reporting 3Employee Benefi ts Communication -

Best Practices 3Employment Law Overview 4Group Insurance and HIPAA 4Harassment Awareness Training 5Linking Incentives to the Bottom Line 5Managing and Tracking Family Leave

and Absenteeism 6Monthly HR Compliance Series 8Recognition Techniques and Programs 6Recruitment and Hiring 7Training and Employee Development 7Wage and Hour Basics 7

Leadership and Supervisory Development

Basics of Supervision 9Leadperson Effectiveness 9

Safety and Workers’ Compensation

Reasonable Suspicion Training 10Safety and Workers’ Compensation 10

Briefi ngs

Engaging Employees With Surveys 11Fiduciary Responsibility Under ERISA -

Am I At Risk? 11Got Talent? 12Managing Your Priorities 12Maximizing Your Membership Investment 12Seven Deadly Sins of Wage and

Salary Administration 13

Forums

Member Advisory Forum 7

T R A I N I N G C A T A L O GC A S C A D E E M P L O Y E R S A S S O C I A T I O N 3

Human Resource and People IssuesAAP and EEO ReportingFree to those enrolled in HR LeadershipIf you are responsible for your organization’s affi rmative action plan and reporting, this workshop will provide you with the basic knowledge of how to develop and maintain an approved affi rmative action plan and other required OFCCP reports to ensure equal employment opportunity throughout all levels of the company.

Topics include:AAP Reporting Basics ■Developing an affi rmative action plan ■EEO-1 Report ■VETS-100/100a ■Additional AAP compliance requirements ■OFCCP desk audits ■Preparing for an on-site audit ■

Presenter: Lynn Morris, Human Resource and Compensation Consultant

Cascade Employers Association

Date, Time, Location and CostTuesday, June 8, 20108:30am to 12noonCascade Employers Association - SalemMember Price - $90.00/Standard Price - $135.00

Employee Benefi ts Communication - Best Practices

While most employers recognize that a good benefi t package is key to employee recruitment, satisfaction, and retention, many employers struggle with how to effectively communicate the value of those benefi ts to their workforce. This Webinar will focus on ways to improve employee communication, encourage participation in benefi ts meetings, and better educate employees about options available within the benefi ts program.

Topics will include:Timing of benefi t meetings ■Effective investment education in a retirement plan ■Encouraging enrollment in the face of diffi cult ■cost increases

Presenters: Jerry Richardson, Director of Group Insurance Services

Curtis Farmer, Retirement Program ManagerCascade Employers Association

Date, Time, Location and CostTuesday, July 13, 20108:30am to 10:30amPresented Online for Your ConvenienceMember Price - $90.00 /Standard Price - $135.00

New!

Satisfy Your PHR/SPHR Recertifi cation Credits!

As an approved provider of the Human Resource Certifi cation Institute (HRCI), many of Cascade Employers Association’s programs qualify for recertifi cation credits.

“The training and human resource assistance we receive from Cascade Employers Association helped us become one of the ‘100 Best Companies to Work For’ in Oregon.”

Kelly Yunker, President Power Equipment Systems, Inc.


Human Resource and People Issues (cont.)Employment Law OverviewFree to those enrolled in HR LeadershipThis workshop acquaints managers with the most important and current areas of employment law. Emphasis is placed on preventing problems before they arise and minimizing fi nancial loss.

We will cover:Hiring issues ■Maintaining an “at-will” relationship ■Harassment ■Discrimination ■Retaliation ■Wage and hour ■Rest & meal periods ■Family leave ■Drug testing ■Injured workers ■Documentation ■Discipline and discharge ■

Presenter: Jenna Reed, Director of Human Resource Development Services


Date, Time, Location and CostTuesday, May 4, 20108:30am to 12noonCascade Employers Association - SalemMember Price - $90.00/Standard Price - $135.00

Group Insurance and HIPAAFree to those enrolled in HR LeadershipEspecially benefi cial to the new or mid-level human resource professional, this program takes a ground-level look at group insurance, and provides a compre-hensive overview of COBRA and HIPAA regulations and responsibilities of the average employer.

Topics include:The group insurance concept ■Health plan options ■COBRA and the correct forms ■Flexibile spending ■Life insurance ■Disability plans (sick pay, STD and LTD) ■HIPAA regulations and responsibilities of ■the average employerOther roles and responsibilities in all of the ■privacy rules

Presenter: Jerry Richardson, Director of Group Insurance Services


Date, Time, Location and CostTuesday, June 8, 20101:00pm to 4:30pmCascade Employers Association - SalemMember Price - $90.00/Standard Price - $135.00

On-Demand Webinars Now Available!Cascade records each live Webinar and the recorded programs are now available on demand.Get to-the-point information on relevant employment topics covering compliance, human resource management, leadership, supervision and more.

Convenient - at your desk ■Time saver - access anytime, anywhere, or even build your own learning series. ■Downloadable handouts (when applicable) to support learning ■Easy way to stay current ■

How to Order

Visit cascadeemployers.com for a current listing or give us a call at 800.835.5518.


Harassment Awareness Training for Employees and Supervisors

Typically conducted on-site, this public offering provides an opportunity for employees and supervisors who may be new to your organization or who may have missed previous training. Now is the time to get into compliance and ensure all of your employees have received the proper training.

Topics include:Introduction to Discrimination Regulation ■Protected Class and Civil Rights Issues ■Legal Defi nition of Sexual Harassment ■Recent Case Developments ■Recognizing Sexual Harassment ■Popular Myths ■“In This Together” Film ■Review of Model Harassment Policy ■Responding to Claims of Harassment ■

Topics for additional hour of supervisor training include:

Investigations ■Liabilities Associated with Complaints ■Responsibilities as Supervisors ■



Date, Times, Location and CostThursday, July 15, 2010Polaris, Inc. - Springfi eld

9:00am to 11:00am (Employee Session)Member Price - $65.00/Standard Price - $95.00

9:00am to 12noon (Supervisor Session)Member Price - $90.00/Standard Price - $135.00

Linking Incentives to the Bottom LineFree to those enrolled in HR LeadershipThis workshop focuses on incentive compensation plan design while emphasizing the importance of a “total compensation” strategy that supports organization success. Using actual corporate experiences, the presenter will guide participants through all aspects of incentive plan design, discuss the keys to plan success, and include a case study to illustrate the importance of careful plan design. Attendees will be encouraged to ask questions and discuss related business experiences that will add value to the class.

Topics include:Developing a total compensation strategy ■Determining the right mix of compensation ■Determining incentive opportunities ■Selecting the right plan design ■Selecting the right performance measures ■

Prerequisite (preferred): Developing Wage and Salary Programs

Presenter: Jerry Bumgarner, CCP, Director of Research and Compensation Services


Date, Time, Location and CostTuesday, May 11, 20108:30am to 12noonCascade Employers Association - SalemMember Price - $90.00/Standard Price - $135.00

On-Site Training ...YOUR FACILITY - OUR EXPERTISE

Nearly any topic in Cascade’s core curriculum can be presented at your choice of location and adapted to fi t your organization’s culture and goals.

Easy to set up ■High impact ■Cost-effective ■Many programs are also available for your ■Spanish-speaking employees

For details, call 800.835.5518 or e-mail [email protected].


Human Resource and People Issues (cont.)Managing and Tracking Family Leave and AbsenteeismFree to those enrolled in HR LeadershipMany organizations struggle with the bottlenecks and frustrations that occur with employee absences. Through use of real case studies and sample tools, this program provides practical information to help manage employee absences.

We will cover:Basic and advanced family medical leave ■(OFLA and FMLA) issues including eligibility, tracking, administration, return to work and reinstatement, and other types of medical leave including WC and ADASetting and communicating attendance standards ■Chronic absenteeism and tardiness ■Recordkeeping ■



Date, Time, Location and CostWednesday, May 5, 20108:30am to 12noonCascade Employers Association - SalemMember Price - $90.00/Standard Price - $135.00

Recognition Techniques and ProgramsFree to those enrolled in HR LeadershipMost organizations make major mistakes in their recognition programs that undermine commitment and teamwork. Giving positive recognition is both a skill and an art, but most of all it is a commitment. In this workshop, we will explore what leaders and organizations do poorly and do well - the do’s and don’ts of praise and showing appreciation.

We will also:Share best experiences with spontaneous and ■organized recognitionLearn what the research says about how often ■recognition is needed and what impact it hasReceive written descriptions of both key actions ■and the top ten creative ways Oregon organizations recognize good work

Presenter: Glen Fahs, Ph.D., Training and Organization Development Consultant


Date, Time, Location and CostTuesday, June 1, 20101:00pm to 4:30pmCascade Employers Association - SalemMember Price - $90.00/Standard Price - $135.00

HR LEADERSHIPCERTIFICATE PROGRAM FOR HUMAN RESOURCE PROFESSIONALS

Next Program BeginsOctober 13-15, 2010 in Wilsonville

For more information on the program, please give us a call or visit cascadeemployers.com


Recruitment and HiringFree to those enrolled in HR LeadershipThe success of any organization starts with fi nding and hiring the right people for the right positions. This session will provide participants with key tools and resources for attracting qualifi ed applicants and best practices for a stream-lined employee selection process.

Topics include:Internal and external recruitment ■Managing and screening applications ■Interviewing ■Ensuring individual success ■Strategy development ■



Date, Time, Location and CostTuesday, May 11, 20101:00pm to 4:30pmCascade Employers Association - SalemMember Price - $90.00/Standard Price - $135.00

Training and Employee DevelopmentFree to those enrolled in HR LeadershipTraining is a long-term investment in better performance and employee commitment. This workshop will prepare participants to achieve a higher return on their training investments.

Topics include:Assessing needs ■Design and delivery ■Learning styles ■Getting top management support ■Training plans ■Evaluation ■



Date, Time, Location and CostTuesday, June 1, 20108:30am to 12noonCascade Employers Association - SalemMember Price - $90.00/Standard Price - $135.00

Wage and Hour BasicsFree to those enrolled in HR LeadershipWage and hour compliance seems pretty basic, right? Unfortunately, the wage and hour laws are fi lled with exceptions. Without a proper understanding of those laws, compliance can be a challenge, especially when you factor in your supervisors. This course is designed to provide you with the most current wage and hour laws to help keep your workplace compliant.

Topics covered:Federal and state regulations ■Travel time ■Exempt vs. non-exempt ■Overtime vs. “comp” time ■Rest and meal periods ■Deductions ■Final paychecks ■Recordkeeping ■Penalties ■



Date, Time, Location and CostWednesday, June 2, 20101:00pm to 4:30pmCascade Employers Association - SalemMember Price - $90.00/Standard Price - $135.00

Member Advisory Forum

Help us help your workforce thrive so your business prospers. We invite you to join us for this one-hour online forum:

Discuss and learn from other Members’ ■current successes and challenges

Provide input to Cascade on areas of HR ■service and training that will enhance your employment objectives

Learn about the newest Association resources ■

Date, Time, Location and CostTuesday, May 18, 2010; 10:00am to 11:00amPresented Online for Your ConvenienceMember Price - FREE


HR Compliance - A Monthly Webinar ProgramHR Compliance - A Monthly Webinar ProgramWhen you want to do the right thing in the right way for your people, rely on our people.

The most common type of question Cascade gets asked is compliance-related. Figuring out how to place an employee on family leave, properly document misconduct, or make a reasonable accommodation can be a frustrating process and if not done properly can lead to liability. This one-hour, monthly Webinar program provides in-depth information and tools for common workplace compliance issues. To make sure you get timely and relevant information, our topics vary each month. Upcoming topics include:

The Rise of Retaliation ■ No Documentation - Wednesday, May 19, 2010 - 9:00am to 10:00am Then It Didn't Happen. What Now? Workplace Boundaries: ■ Wednesday, July 21, 2010 - 9:00am to 10:00amFavoritism, Bias and Harassment Are You Asking For A Lawsuit?Wednesday, June 16, 2010 - 9:00am to 10:00am Wednesday, August 18, 2010 - 9:00am to 10:00am

And more to come, on the third Wednesday of every month. Past topics have covered: answers to your questions and common problems about drug and alcohol testing; Lilly Ledbetter, pay discrimination, and the government's agenda; your #1 employment risk factor - supervisors; exempt employees - what it really means; social networking; avoiding the pain when small things go wrong; affi rmative action trends and compliance strategies; and top ten handbook mistakes.

Presenters: Cascade Employers Association Professional Staff

Cost: Cascade Member Price - $90.00 for single Webinars / Standard Price - $135.00

Resources that giveemployers clear direction When your organization has an HR challenge or dilemma, you don’t need to fl y solo. With our extensive research and resources that cover a broad range of industries, we collaborate with employers to provide a complete range of human resource management services - from hiring well, to training for excellence, to dismissing effectively.

Call Cascade Employers Association to learn how we can help you on the HR side of business.

We deliver unsurpassed resources to develop good employers into great employers

Portland 503.224.5219 • Salem 503.585.4320 • cascadeemployers.com

Quick answers to compliance questions - ■always practical, completely reliable

Sample employment forms, policies, ■and guidelines

Project support - employee handbooks, ■affi rmative action programs, pay structures, job descriptions, and more

Training to develop and grow your ■supervisors and managers


Leadership and Supervisory DevelopmentBasics of Supervision (2-Day Workshop)

Every lead, supervisor, and manager should have The Basics. This is a key program for supervisors.

Leadership Skills – Build insight and strength in:

What it really means to be a supervisor – the ■expectations, role, and obligationsMotivation and Improving Performance ■Communication and Confl ict Resolution ■Goal Setting ■Giving Positive and Critical Feedback ■

Employment Relations – Develop an understanding of:

Basics of Employment Relations Law ■Developing Performance Standards ■Discipline and Documentation ■

Every participant who completes the program receives a personalized certifi cate.



Dates, Time, Location and CostWednesday and Thursday, June 23 & 24, 20108:30am to 4:30pmClackamas Community College - WilsonvilleMember Price - $275.00/Standard Price - $410.00

Leadperson Effectiveness

The job of leadperson is tough. It demands you strike a diffi cult balance between being a worker and being a supervisor. Getting the job done when you (and everybody else) know that you have little authority requires some complex skills.

Making the switch from co-worker to leadperson ■Clarifying your role ■Understanding other people and motivation ■Dealing with negativity in yourself and others ■Team-building skills ■Communication ■Leadership skills ( ■ when you have limited authority)Goal-setting ■Keeping track and giving recognition ■Coaching and training for better performance ■

Presenters: Kathy Hoeg, Consultant orGlen Fahs, Ph.D., Training and Organization

Development ConsultantCascade Employers Association

Dates, Time, Locations and CostThursday, May 6, 20108:30am to 4:30pmOregon Child Development Coalition - Wilsonville

Thursday, May 20, 20108:30am to 4:30pmJCI, Inc. - Eugene

Tuesday, July 20, 20108:30am to 4:30pmCascade Employers Association - Salem

Member Price - $170.00/Standard Price - $255.00

“Basics of Supervision provides not only the ‘nuts and bolts,’ but a plan to develop continuous learning for all.”

Jaz Jasmine Shangri-La Corp.

C A S C A D E E M P L O Y E R S A S S O C I A T I O N 1 0 T R A I N I N G C A T A L O G

Safety and Workers’ CompensationReasonable Suspicion Training

In this 2-hour workshop participants will receive training on the signs and symptoms of drug use and the signs and symptoms of alcohol misuse. This training certifi es that supervisors have received the qualifi ed training to make conscious decisions and documentation regarding reasonable suspicion for drug and alcohol testing.

Topics covered include:Introduction to Drugs and Alcohol in the ■Workplace Pre-Test Process ■Effects of Drugs and Alcohol ■(personal, social, workplace) Observing Signs and Symptoms of ■Drug and Alcohol Use and Abuse How to Deal with Diffi cult Situations ■Approaching Workers in Cases of ■Reasonable Suspicion Post-Test Process ■



Date, Time, Location and CostThursday, June 3, 20101:30pm to 3:30pmKnife River Corporation - Central PointMember Price - $65.00/Standard Price - $95.00

Safety and Workers’ Compensation ManagementFree to those enrolled in HR LeadershipNot only are there fi nancial implications attached to improperly managing workplace accidents, but there are certain workplace safety rules that are rigorously enforced by regulatory agencies. Attend this program to gain the understanding you need to effectively manage safety at your workplace. This program also provides participants with a solid understanding of the workers’ compensation system and reviews practical steps for managing the process at your workplace.

Topics include:Developing, implementing and managing ■safety policies and programsEffective safety committees ■Management support ■Employee involvement ■Accountability/Communication ■What is workers’ compensation? ■Who are “subject workers”? ■The insurance contract ■Managing factors that infl uence costs ■

Presenter: Salvador Zamudio, ConsultantApplied Growth Transitions

Date, Time, Location and CostWednesday, June 2, 20108:30am to 12noonCascade Employers Association - SalemMember Price - $90.00/Standard Price - $135.00

Liberty Northwest and Cascade Employers Association have partnered to offer qualifying Cascade Members a comprehensive Workers’ Compensation Group Program.

To learn more about this comprehensive program, contact Cascade at [email protected].

Pricing incentives to encourage improved safety and reduced losses. ■Premium credit to policyholders who maintain a qualifying alcohol and drug free workplace program during ■policy period.Highly trained risk management team responsible for monitoring the group’s performance and providing ■assistance to employers experiencing safety problems.

T R A I N I N G C A T A L O GC A S C A D E E M P L O Y E R S A S S O C I A T I O N 1 1

Employer BriefingsNO CHARGE to Member Organizations

These Briefi ngs, only two hours in length, focus on best practices in the workplace and offer useful information for HR managers, executives, and business owners.

Engaging Employees With Surveys

Employees will rarely commit to excellence and extra effort unless they know management cares about them and cares about doing what’s best. Employee Opinion Surveys are a great way to show we care – especially if we share the results and collaboratively act on the input we get.

Research shows that when employees say, yes, “my opinions count,” organizations are more profi table and productive. Employees want to be heard and have ideas worth hearing.

Feedback is the way we grow – as individuals and as organizations, but organizations make many mistakes in the design of surveys, the way they collect data and the way they communicate after the survey is completed. If employees perceive their input is not taken seriously, they may become disengaged. A strong and sustained process will lead to engaged employees who are more understanding, dedicated and effective.

This Web-based briefi ng will give you specifi cs on how to handle each stage of the process and how to involve employees so they want to be accountable for improving the things that matter.



Date, Time, Location and CostTuesday, August 3, 201010:00am to 11:00amPresented Online for Your ConvenienceMember Price - FREE/Standard Price - $55.00

Fiduciary Responsibility Under ERISA - Am I At Risk?

One of the greatest concerns facing an employer sponsoring a company retirement plan is the legal responsibility and personal liability that comes with running one. This Web-based briefi ng will answer many of the basic questions employers have surrounding “fi duciary responsibility” including:

What is a fi duciary? ■Who is or can be a fi duciary? ■What is considered a breach of fi duciary duty? ■What are my risks? ■What are some best practices to protect myself and ■my employees?

Presenter: Curtis Farmer, Retirement Program Manager


Date, Time, Location and CostThursday, July 8, 201010:00am to 11:00amPresented Online for Your ConvenienceMember Price - FREE/Standard Price - $55.00

New!

Would You Like Free Training?

Here is how your organization can qualify for free registration to a Cascade public workshop:

Host at least a half-day public workshop at ■your facility, with a room that seats 15 or more participants.

Conduct an Employee Opinion Survey. ■

Refer an organization to membership. ■

For details, contact Jocelyn Billings via e-mail at [email protected] or call her at 503.585.4320.


Employer Briefings (cont.)Got Talent?

Does your organization focus on employees’ weak-nesses? Have you had a performance review where a few minutes were spent on strengths, and the majority of the time was spent on “developmental areas?”

Is it any wonder that only 12% of the U.S. workforce is fully engaged? What does “fully engaged” look like?

Use their talents every day.1. Consistent levels of high performance.2. Intentional building of supportive relationships.3. Emotionally committed to what they do.4.

Are you fully engaged? How about those who work with you or for you? The key is using your talents every day.

What is a talent? The Gallup organization spent years researching what high performance managers do differently than average performance managers. One of the distinguishing characteristics is they know the difference between knowledge, skills, and talents. A talent cannot be taught. This has huge implications.

Join us for an interactive session where we will look at the concept of talents, and how you and your people can become engaged employees, as well as raise your level of performance.

Presenter: Skip Centioli, Consultant

Date, Times, Locations and CostTuesday, June 29, 20108:30am to 10:30amCascade Employers Association - Salem

Tuesday, June 29, 20101:30pm to 3:30pmLLM Publications - Portland

Member Price - FREE/Standard Price - $55.00

Managing Your Priorities

Do you ever feel overwhelmed by pressures, wondering how you keep focused among competing forces?

This briefi ng will explore how to set limits while keeping priorities straight, appreciating external and internal customers’ needs, getting help and delegating. We will also discuss specifi c guidelines on how to eliminate timewasters.



Date, Time, Location and CostThursday, July 22, 20108:30am to 10:30amSEDCOR - SalemMember Price - FREE/Standard Price - $55.00

Maximizing Your Membership Investment

Whether you’ve been a Member of Cascade Employers Association for years or you’ve recently joined, knowing the benefi ts of membership is vital for maximizing your membership investment. Exclusively for Cascade Members, this Web-based briefi ng will review the wealth of HR business solutions available to you and how best to access them.

We will cover:Resources and tools at no charge ■Services and resources at reduced rates ■Recently introduced services and products ■A tour of Cascade’s information-rich Web site ■Members Only Area

Presenter: Gayle Klampe, Director of Member Relations


Date, Time, Location and CostTuesday, June 22, 201010:00am to 11:00amPresented Online for Your ConvenienceMember Price - FREE


Seven Deadly Sins of Wage and Salary Administration

This two-hour briefi ng will focus on pay plan basics while emphasizing the importance of a “total compensation” strategy. Against the backdrop of seven common mistakes employers make in determining employee pay, the presenter will address actions organizations must take to assure pay systems are affordable, fair, competitive and consistent with recruiting and retention goals.

Participants will learn the importance of:

Establishing a total compensation strategy1. Selecting the right market data sources2. Compiling the right market survey data 3. Maintaining a competitive pay structure4. Assigning jobs to the right pay levels5. Administering employee pay correctly6. Communicating employee pay effectively7.

Presenter: Jerry Bumgarner, CCP, Director of Research and Compensation Services


Date, Times, Locations and CostThursday, May 13, 20108:30am to 10:30amCascade Employers Association - Salem

Thursday, May 13, 20101:30pm to 3:30pmCentral Willamette Credit Union - Albany

Member Price - FREE/Standard Price - $55.00

5 Easy Ways toRegister for Training

1. Phone:Our knowledgeable staff is always ready to assist with your training questions. You can reach us at 503.585.4320 (Salem), 503.224.5219 (Portland), or toll free at 800.835.5518.

2. Web site:Register online at cascadeemployers.com under “Workshops and Events.”

3. E-Mail:E-Mail us at [email protected].

4. Fax:Fax the registration form in back of this catalog to Cascade at 503.585.4322.

5. Mail:Mail registration form with payment to:

Cascade Employers Association4068 Hudson Avenue NESalem, OR 97301


Need a Speaker?

Cascade's Speakers Bureau is comprised of our own dynamic presenters, delivering cutting-edge presentations on a variety of employment-related topics. Whether you need a 45-minute luncheon presentation or an expert to speak at your next industry conference, our seasoned professionals can deliver a variety of topics, including:

Strategic + Tactical Thinking = Strengths for Success ■Regulatory and Compliance Update ■Minimizing Employment Risk ■Outsmarting the Cheaters ■How to Manage HR without an HR Manager ■Your Number One Risk Factor? Supervisors! ■Compensation Strategies for Business Success ■Paying, Engaging and Retaining the Right Employees ■Labor Shortages - Preparing Your Pay Plans for the Inevitable ■Creating a Safety Culture: Fundamentals to Get You There ■Toxic Attitudes: Clean Them Up Before They Poison the Team ■Draining the Pain from Salary Reviews ■Leading So They Know You Care ■Money is Not Enough: Creative Rewards for Employees ■The Seven Qualities of Great Supervisors ■Secrets to Effective Performance Reviews ■Becoming a Great Place to Work ■From HR Heel to HR Hero ■

For more information, contact Cascade at [email protected] or call us at 1.800.835.5518.

Dynamic Presenters Available


About the PresentersPatrice Altenhofen, PresidentCascade Employers AssociationPatrice was appointed President in the fall of 2006 and carries forward Cascade's reputation for providing collaborative, responsive, and solution-oriented services. Prior to becoming President, Patrice served as General Counsel and Director of Human Resource Development Services. As a creative and approachable human resource professional and attorney, Patrice is credited with developing innovative training programs on a variety of employment-related issues for executives, managers, and supervisors, including the Association's comprehensive HR Leadership Pogram. She routinely participates in the development of long-term human resource and compliance strategies with top-level management of organizations from diverse industries.

Jerry E. Bumgarner, CCP, Director of Research and Compensation ServicesCascade Employers AssociationJerry has devoted more than 40 years to the fi eld of human resources, specializing in the compensation area. He provides specialized compensation support to employers (e.g., market pay ranges, competitive pay assessments, incentive plans, performance management), and helps Cascade members to align pay with business results. In addition, Jerry conducts compensation surveys for numerous industry groups and serves as a participant on national survey steering committees. A regular presenter for workshops on the above topics, Jerry also serves with various local, regional and national professional HR groups.

Skip Centioli, ConsultantRalph “Skip” Centioli, MBA, Retired USAF Major, was formerly a corporate trainer at Nike and HSBC. Skip has taught at the University of Portland and was a part-time instructor at the University of Alaska. He teaches in the areas of leadership, customer service, and interpersonal skills, has been a speaker at www.professionallyspeaking.org, has spent the last several years working with the concepts of talents (Gallup studies), and has consulted with organizations on hiring for talent.

Glen Fahs, Ph.D., Training and Organization Development ConsultantCascade Employers AssociationGlen is one of Oregon's most active management trainers and consultants. He is a change agent who uses training and involvement processes as ways to build skills, commitment and team work. He teaches classes on leadership and professional transitions regularly for Portland State University and has served on the local boards of United Way, Habitat for Humanity, The Oregon Ethics Commons (as President), and The American Society for Training and Development (as Oregon Chapter President). He presents workshops on performance management, leadership and communication skills, and is certifi ed in AchieveGlobal's highly successful Learning to Lead program. Glen is particularly skilled at customizing on-site programs for employers.

Curtis Farmer, Retirement Program ManagerCascade Employers AssociationCurtis joined Cascade in March of 2008. His principal responsibilities include management and administration of the retirement plans offered to Cascade Members through the Pacifi c Northwest Employers Pension Trust and the Pacifi c Northwest Employers Profi t Sharing and 401(k) Savings Plan. Prior to joining Cascade, Curtis spent nearly 12 years in the Financial Services industry specializing in Retirement Plans, and currently consults with our members on such issues as plan design, ERISA regulations, and effective employee enrollment and education.


Kathy Hoeg, ConsultantKathy Hoeg has over 20 years experience as an organization development specialist in the energy and banking industries. Her background includes leadership of company-wide performance improvement initiatives and design of leadership, teamwork, and technical skills training programs. She has an MBA from Columbia University and has taught college courses in management theory and organizational behavior. She is a certifi ed trainer for Achieve-Global, Interaction Associates, and Blessing-White and is also a lead facilitator for the City of Eugene’s outdoor challenge course.

Gayle Klampe, Director of Member RelationsCascade Employers AssociationOver 30 years at Cascade, Gayle has been involved in a variety of Association capacities. With her experience and knowledge of Association services, and her ability to communicate the value of membership, she serves as Director of Member Relations. In this role, Gayle oversees all membership activities. She instinctively assesses the needs of employers, linking them to the resources that help advance workplace success. Gayle also manages coordination and development of Association marketing and communication activities, and has a contagious sense of humor.

Lynn Morris, PHR, Human Resource and Compensation ConsultantCascade Employers AssociationLynn joined Cascade's Human Resource Development Team in 2003 as a Human Resource and Compensation Consultant. She is a graduate of the University of Oregon where she received her Master degree in Human Resource Management and Industrial Relations. Before coming to Cascade, Lynn's background includes nearly 10 years of experience in many areas of human resources, especially policy research and development, recruitment and selection, compensation analysis, and affi rmative action. As a consultant for Cascade, Lynn works in the areas of affi rmative action, handbook review and development, and compensation, and provides on-site support for specifi c projects or when an interim HR manager is needed.

Jenna Reed, JD, MBA, Director of Human Resource Development ServicesCascade Employers AssociationJenna joined Cascade’s Human Resource Development Team in 2004 as Human Resource Compliance Specialist, becoming Director of HR Development Services in fall of 2006. She works in a variety of areas with Cascade, including employment law compliance, employee handbook development, training, affi rmative action, human resource program assessments, and on-site support. Jenna integrates compliance, best practices, and practical management solutions to help Member organizations achieve positive results in workforce management. Jenna is a member of the Oregon State Bar, and received her Juris Doctor and Master of Business Administration from Willamette University where she emphasized her studies in labor and employment law, human resources, and organizational development. She is also a Board member for the NW EEO/ Affi rmative Action Association and a member of SHRM.

Jerry Richardson, Director of Group Insurance ServicesCascade Employers AssociationJerry joined Cascade in 2000 after more than ten years in the health insurance industry working directly for insurance companies. Jerry’s principal duties include all aspects of the administrative services for participants in the Association-sponsored Pacifi c Northwest Employers Life, Health Insurance Trust. He provides: ongoing service to Member companies and their employees; assistance with claims, benefi t, and coverage questions; enrollment of new groups; and, employee information meetings. He is also available to assist in designing benefi t plans and to provide rate quotes and coverage proposals for employers wanting to move from existing plans. Jerry’s background in customer service, claims administration, and marketing makes him especially qualifi ed to ensure that our Members receive the caliber of service they deserve and have come to expect.


Top Ten Reasons to Use Online Training

Learning Anytime/Anywhere - 1. Employees can learn basic offi ce skills, become better managers, or complete degrees when it’s convenient for them. No wasted commuting time, no scheduling confl icts, and no missed classes due to emergencies.

Over 3,500 Online Courses - 2. Programs cover a variety of topics: Business & Professional Skills (including PHR/SPHR certifi cation programs); Legal Compliance; Computer Skills; and Environmental Safety & Health.

Affordable Pricing - 3. Your people can attend Cascade’s online learning without breaking the budget; Cascade members receive a discount on all course purchases.

Locked In Learning - 4. Courses include assessments, discussion questions, and performance tools to help“lock in” learning.

A Complete Learning Management System - 5. Students learn at their own natural pace, revisit lessons to improve comprehension, and monitor their own success. Managers can track training progress and retrieve reports.

Customized Learning Site and Course Catalog for Your Organization - 6. Customized design services are available (free of charge) to create an online portal that looks like it’s your own.

No-Hassle Implementation - 7. Your job is easier with no hardware or software to install, and no programming expertise is required. Track ALL of your training in one place.

Increased HR Effectiveness - 8. An online learning expert can guide you through every stage to eliminate juggling multiple online training vendors and complex scheduling. Easily blend online learning with your existing training programs.

Measure Your Training ROI - 9. Monitor and measure training with a full reporting system. Easily equate costs with outstanding results.

Demo Free Courses - 10. We have made three courses available to demo at no charge. Register yourself online to access these courses (no purchase necessary).

When you can’t fi t a public training workshop into your schedule or you don’t have enough attendees for a customized on-site session, then consider registering you and your team for an online learning class. For additional information about Cascade’s Online Learning Center, visit cascadeemployers.com or contact Jocelyn Billings at 503.585.4320.

Salvador Zamudio, ConsultantApplied Growth TransitionsSalvador Z. Zamudio has a Bachelor’s Degree in Organizational Leadership and Development and is currently working on his Executive MBA at George Fox University. Bilingual in English and Spanish, Salvador has a cumulative, progressive background in international motivational public speaking, cultural awareness, training and development, translation/interpretation, and recruiting. Salvador brings over 23 years diverse management experience and has provided training for many large commercial production companies. Salvador has acquired and delivered professional training certifi cation in many areas including Production, Logistics, DOT compliance, OSHA compliance, Safety program development, and Personnel Team development. Salvador has served in various committees strongly supporting the efforts to integrate employees through the development of bilingual training programs. Salvador is dedicated to the continuous development of management skills in the workforce across multiple industries and cultural backgrounds.


Training LocationsCascade Employers Association 4068 Hudson Avenue NE, Salem, OR 97301

From I-5, take the Market Street Exit, #256. Turn EAST onto Market Street. Travel 2-3 blocks and turn RIGHT at the second traffi c light. Proceed down Lancaster Drive about a mile and a half, then turn LEFT at Hudson Avenue. We are in the building behind the Stereo King.

Central Willamette Credit Union 7101 Supra Drive SW, Albany, OR 97321

From I-5, from the north, take the OR-99E S Exit, #234B. Keep RIGHT at the fork and continue for approxi-mately four and a half miles, then turn RIGHT onto SW Allen Lane. Continue one third of a mile, then turn LEFT onto Supra Drive. Your destination will be on your left.

Clackamas Community College 29353 SW Town Center Loop East, Wilsonville, OR 97070

From I-5, take the SW Wilsonville Road Exit, #283. Turn EAST onto SW Wilsonville Road, then LEFT onto SW Town Center Loop E.

JCI, Inc. 86470 Franklin Boulevard, Eugene, OR 97405

From I-5, from the north, take Exit #189 toward 30th Ave. After one-third of a mile, turn LEFT onto McVay Highway, then continue another third of a mile to a SLIGHT LEFT onto Franklin Boulevard.

Knife River Corporation 3959 Hamrick Road, Central Point, OR 97502

From I-5, take Exit #33 toward Central Point. Turn EAST onto E Pine Street, and continue two-thirds of a mile. Finally, turn RIGHT onto Hamrick Road.

LLM Publications 8201 SE 17th Avenue, Portland, OR 97202

We recommend you check MapQuest.com for the best directions from your location.

Oregon Child Development Coalition 9140 SW Pioneer Court #E, Wilsonville, OR 97070

From I-5, take Exit #286 toward Stafford/N. Wilsonville. From the south, turn LEFT onto SW Ellingsen Road and continue as it changes names; from the north, turn RIGHT onto SW Boones Ferry Road. Then continue ap-proximately a quarter of a mile, and fi nally turn RIGHT onto SW Pioneer Court.

Polaris, Inc. 4660 Main St. Building C, Suite 400-2, Springfi eld, OR 97478

From I-5, take Exit #194A and merge onto OR-126. After four miles, take the 42nd Street exit toward Marcola. Turn RIGHT onto 42nd Street, continue for approximately one mile, then turn LEFT onto Main Street.

SEDCOR 626 High Street, Suite 203, Salem, OR 97301

From I-5, from the north, take the Salem Parkway Exit, #260A. After three miles, turn LEFT onto Broadway Street NE. Broadway Street will become High Street NE; your destination will be on the left.

From I-5, from the south, take the Market Street Exit, #256. Turn LEFT onto Market Street and continue for approximately two miles, then turn LEFT onto Broadway Street. Broadway Street will become High Street NE; your destination will be on the left.

Please note: Prior to each program, registrants will receive detailed driving directions to training locations.

T R A I N I N G C A T A L O GC A S C A D E E M P L O Y E R S A S S O C I A T I O N

Registration FormProgram Title _________________________________________________________________________Date(s) ______________________________________________________________________________Time(s) ______________________________________________________________________________Location _______________________________________________Cost __________________________

Organization Name: ____________________________________________________________________Mailing Address: ______________________________________________________________________City: __________________________State: _______________________________Zip: ______________Telephone: _____________________________________________Fax: __________________________Contact Person: _________________________________________E-mail: ________________________

Please make the following reservation(s):Name: ________________________________________________Title: __________________________E-mail: ______________________________________________________________________________

Name: ________________________________________________Title: __________________________E-mail: ______________________________________________________________________________

Multiple Registrants Register two or more people for the same program and receive a 10% discount on total registration fee.

Payment Options Check (Make payable to Cascade Employers Association) Bill My Company (For nonmember billing, please provide a P.O.#_________________________) Charge My: MasterCard Visa American Express Card # __________________________

Expiration Date: Month____ Year_____ Customer Code # ________Signature____________________________________________________ Print Name (as shown on card)____________________________________________________Email Address for Credit Card Receipt: _____________________________________________

Billing address, if different from above: _______________________________________

Cascade Employers Association will make every effort to meet a request for disability accommodation. If you require accommodation, please contact us at Salem 503.585.4320 or Portland 503.224.5219

Cancellation PolicyCancellations received up to fi ve business days prior to a training program are fully refundable. Cancellations received less than fi ve days prior to a program, or no-shows, are non-refundable; however, fees may be applied to a future training session.

How to RegisterMail To Phone E-MailCascade Employers Association Salem 503.585.4320 [email protected] Hudson Avenue N.E. Portland 503.224.5219 Web siteSalem, OR 97301 Fax To 503.585.4322 cascadeemployers.com

Training Tip: Hidden Costs of Inadequate TrainingBy Glen Fahs, Training & Organization Development ConsultantCascade Employers Association

If your organization isn’t committed to training, it is just like not being committed to effi ciency, planning, quality, teamwork and communication. They all take time, but productive and profi table organizations fi nd the time.

In determining the 12 statements that employees most frequently agree to in productive and profi table organizations, the Gallup Organization, in a very comprehensive study, reported that two of the 12 were related to training and mentoring:

“My supervisor encourages my development.” ■“In the last year, I have had opportunities to learn and grow.” ■

So why would anyone give training short shrift? When business is slow, managers commonly rationalize, “I love training, but this is just not the time.” Then when business picks up, they may say, “I love training, but we are too busy meeting customer needs to pull people off the fl oor.”

So if managers are so concerned with costs, what are the costs of not training?

Here are a few areas which require formal training:

Orientation/On-Boarding ■ : Well-oriented employees are more confi dent, committed and wise in approaching their jobs. They make fewer mistakes. Instead of focusing just on the isolated, technical parts of their jobs, they consider how what they do affects co-workers, the environment and customers.

Risk Management ■ : If employees are not trained on how to prevent and respond to risks as well as accidents, they realize too late what they should have done. Accidents, harassment, negative confl icts and lawsuits don’t happen randomly. They are integrally related to who we hire, how we treat them and how well they are trained.

Technology ■ : Unless we use technology effectively, great investments are wasted.

Leadership ■ : Most organizations give top priority to developing their professionals and managers – for good reason! Leaders need to be excellent models and coaches. If they aren't, everyone becomes more negative and ineffective. Leaders must collaborate to form a common vision and use excellent communication skills to maximize performance and results.

Those who participate in in-house leadership training series develop more rapport, ambition and confi dence by exploring challenges/issues and setting goals with their peers and top management. They focus on the mission, values and priorities of the whole organization and plan how they will contribute to something meaningful.

Top managers can demonstrate their commitment to learning and collaboration by participating in training themselves.

cascadeemployers.com

cea training calendar, spring/summer 2010

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