Center for Organization & Information

Graduation procedureand projects

February 2008

General thesis projectcoordination:

Johan Versendaal (j.versendaal@cs.uu.nl)

2

Agenda

Introduction - Sjaak BrinkkemperProcedure of a final thesis project – Johan VersendaalResearch domains and projects‘Market’

3

Introduction – Sjaak Brinkkemper

4

Research GroupOrganisation and Information

Sjaak BrinkkemperRonald BatenburgLidwien van de WijngaertJohan VersendaalRemko HelmsSlinger JansenMarco SpruitKarianne VermaasInge van de WeerdHenk KoningJurriaan SouerRogier van de WeteringPascal RavesteynIlja HeitlagerGilbert SilviusMartijn van BerkumRalph FoorthuisMarlies van SteenbergenEva BaarenJurriaan van Reijsen

…

5

Research theme

Product Software:Methodology of Development,Implementation and Entrepreneurship

3 Research lines

I. Development Methodology

II. Implementation and Adoption

III. Enterpreneurship

6

Product Software Framework

Software

Requirements Management

Architecture/Design Development

Delivering ImplementationServices

Product Strategy Service Strategy

Corporate Strategy

•International organization

•Product investment

•Resource management

Mar

ket t

rend

s

Satisfied customer

• Production timing• Testing• Defect handling

• Beta and Launch • Documentation• Config. management

• Training• Installation• Customer service

• Release Planning• Marketing analysis

• Product lifecycle management• Portfolio analysis

• Service portfolio• Market strategy• Localization and customizations

Org

aniz

ation

per

spec

tive

Dev

elopm

ent

per

spec

tive

7

Society is our lab!

MBI research masterParticipation in scientific researchCollecting dataEmpirical validationExperimentation in practiceWriting scientific paper

You are our lab workers!Work under the supervision of experienced researchersEmployers will greatly appreciate scientific grounded research work!Lead research investigations

8

Procedure – Johan Versendaal

9

Graduation – Facts (1)

General thesis project coordination: Johan Versendaal (j.versendaal@cs.uu.nl)Thesis protocol for general guidelineswww.cs.uu.nl/groups/OI (Education -> Graduation) for detailed guidelines40 ECTS + 4 ECTS (MBI Colloquium) + 1 ECTS (Intro Business Informatics)1 A4 with thesis description; Scope and subject in sync with group’s research interestsThesis proposal documentDeliverables:– Thesis document– (Scientific) paper– As desired by company

10

Graduation – Facts (2)

11

Graduation – Facts (3)

Internal and external projects2 supervisors from UU; 1 or more from the companyOfficial start only after approval of thesis proposal document by all supervisorsThesis: practical AND scientific contributionThesis evaluation criteria availableThesis examination:– Thesis document, paper– Thesis defence/presentation– Based on evaluation criteria

Source: www.cs.uu.nl/groups/OI, via Education -> Graduation

12

Graduation – Topics 1RONALD

Assessing and benchmarking organizations with Business/IT-alignmentSuccess and failure in implementation

and use ERP by (multi-national) organizationsImproving e-health systems and

applicationsE-business and e-collaboration in the

Dutch retail sectorSurveying the structure and dynamics

of the IT industryCross-national/cultural analysis of e-

business and IT use in EuropeILJA

method engineering for startups and new venturesCo-evolution of software product and process.Software architecting and engineering in an ASP environment

REMKOOrganizational impact of enterprise systems (e.g. PLM and KM systems)Intra-organizational knowledge networksKnowledge Management StrategyKnowledge Governance

SLINGERWeb-based software deliveryManaging software knowledge for upgradingIntelligent software knowledge baseIT business incubator and entrepreneurship

PASCALImplementation methodologies for Business Process Management SystemsThe Business perspective on Service Oriented Architecture

13

Graduation – Topics 2JURRIAAN S (with GX)

Development and implementation of CMS-based (content management system) web applicationsQuality of web applicationsBusiness improvement through web applications.

JOHANBusiness/IT-alignment; situational maturityProcurement and purchasingProduct management at product software companies

INGESoftware Product Management (SPM ) methodsGame production methodsSituational method engineeringKnowledge infrastructure for product software companies

LIDWIENDiffusion of innovationsAdoption and use of new technologiesResearch (meta-)methodsNetwork analysisDigital TV developmentsInternet and Web 3.0Digital infrastructure

NICO (with CAP/Gemini)IT & Business Governance, ComplianceInnovationBPM

BENNY (with HU)Workflow management: design and implementationWorkflow management and quality of labour

14

Graduation – Topics 3 JURRIAAN van R (with Andarr)

Application of social network analysis in performance managementDevelopment of social network analysis techniquesDevelopment of a social network performance management method base

FRANK (with CAP/Gemini)Globally Distributed IT ProcessesMethod Engineering

EVADigital media & society: social shaping, convergence, uses and effects

MARCOBusiness IntelligenceLanguage technology

RALPH (with CBS)Enterprise Architecture

GILBERT (with HU)Business/IT-alignment

MARLIES (with Sogeti)Enterprise Architecture practices

SJAAKApplication of Method engineering for

Product managementKnowledge infrastructuresProduct architecture

Entrepreneurship

15

Graduation – Topics (4)

And more... Source: http://www.cs.uu.nl/groups/OI(under Education->Graduation)

16

Thesis project – approach (1)

17

Research strategy Goal Approach Data-type Analysis

Qualitative Explore. What is X? What does X mean? Interpretation and Induction.

Texts, photo’s, observations, interviews. Flexible, fast.

Qualitative and quantitative data on one particular case.

Qualitative methods, group, compare, cluster.

Survey Describe, how many, how often, to what degree. Explanatory and testing.

Standardized interviews, broad, general.

Responses to variables from many respondents.

SPSS, Uni- en multivariate analysis of adatamatrix

Experimental Causal relations. Why is X. Testing and/or explanatory

Laboratory situation

Information for a limited number of variables and respondents

Analysis of differences

Design Innovation,Improve

Investigate,apply, create,invent

Models, prototype, feedback

Empirical validation

Thesis project – approach (2)

18

Sjaak Brinkkemper

I will not supervise MSc projects anymore as a 1st supervisor, but as a 2nd supervisor.

Research Interest: Product SoftwareApplication of Method engineering for:– Product management (Inge vd Weerd)– Knowledge infrastructures and Product software

engineering methods (Remko Helms)– Product Architecture (Slinger Jansen)

Entrepreneurship– Own product with related scientific subject– Software supply chains (Slinger Jansen)

Running & finished projectsAcquisitions in the sector of product software (RenatoIgnacio)

1919

Slinger Jansen

Research InterestsSoftware developmentSoftware productivity metricsSoftware product innovationSoftware supply networksSoftware licensingSoftware knowledge managementSoftware feedback processingIT business incubator and entrepreneurship

Running & finished projectsCustomer configuration updating BenchmarkWebsite for product updatersBusiness Rule Management suitability frameworkDelivery Method development at GX…

2020

Open projects Slinger JansenExternal

Stabiplan – Developing a software knowledge infrastructurePlanon – Productivity metrics for an agile development teamMany different connections

InternalLicenseFit – Developing a method to find a license and fee structure for product software vendorsPheme – Software knowledge infrastructure developmentOpen Source Web Application Release Manager –Development of an open source release management tool

21

Frank Harmsen (Capgemini)

Research InterestsGlobally Distributed IT Processes– Rightshore Assessment Study / Success of OutSourcing– Risk mitigation in offshore projects

Method Engineering

Running & finished projectsCo-ordination mechanisms for offshore ISD projectsValidation of Rightshore Assessment StudyThe IS Development Method Landscape in the NetherlandsThe Sourcing LandscapeIT Governance models

22

Open projects FrankHarmsen External (all to be executed in Capgemini / client

setting)SOS: Empirical validationSuccess of OutSourcing (SOS) is an assessment study in

which the success of an outsourcing engagement is measured along 3 dimensions: cost, agility and quality. This study needs empirical validation, for instance by doing research at our clients.

Method Landscape 2008: The World is FlatIn 2005 we did a quantitative study into the usage of ISD

and PM methods in the Netherlands. Now we want to repeat that study, with special attention to distributed development.

M&I/Partners: interessegebieden

Adviesbureau in de (semi-)publieke markt: grote gemeenten, ministeries, zorginstellingen, waterschappen, woningbouwcorporaties, …

ICT domeinen: IT governance, implementatiebegeleidingen, ketenoplossingen, ICT economics, kwaliteitsmanagement, beveiliging, infrastructuren, breedband, …

Stageonderwerpen– Implementatie Elektronisch Patiënt Dossier - vergeven– Implementatie Ketensoftware in de zorg - vergeven– ERP implementaties bij gemeenten – TCO benchmarking– BPM en SOA implementatie

Contact: dr. Bert Melief (info@mxi.nl en www.mxi.nl ), via Sjaak Brinkkemper

24

Ralph Foorthuis

Research InterestsEnterprise Architecture

Running & finished projectsLocal projects conforming to Enterprise ArchitectureComparing EA artifacts

25

Open projects (RalphFoorthuis)External

CBS (Centraal Bureau voor de Statistiek): comparing EA artifacts. (Not yet certain.)

Internal-

26

Marlies van Steenbergen

Research InterestsThe effectiveness and continuity of different implementations of the architecture practice in relation to organizational characteristics

Running & finished projectsLongitudinal study into the functioning of different architectural teams in a multinational financial institutionMaturity of the architecture practice in the NetherlandsMeasuring the effectiveness of architecture

27

Open projects Marlies van Steenbergen External

The use of the Project-start architecture (PSA)– What are the objectives of the PSA– How is the PSA used in a variety of companies (interviews,

comparing PSAs)• Structure of the PSA• Processes around PSA• Stakeholders of PSA

– Defining conclusions and recommendations concerning the use of the PSA

The PSA is a translation of the general architecture principles and models toproject specific directives. The general architecture is tailored to the specific challenges of the project. This provides a concrete framework within which the project is to be executed. The objective of the PSA is to deliver a practical; relevant and well defined scope for the project so that the project deliverablesfit into the overall structure within the organization.The PSA is defined at the start of a project. It is a collaboration between thearchitects and the project team. PSA is implemented in a lot of EA-practices(30-40) in the Netherlands and abroad (ao. Sweden).

28

Ronald Batenburg

Research InterestsBusiness/IT-alignmentSuccess and failure in IT implementationE-health systems and applicationsE-business and e-collaboration in the Dutch retail sectorStructure and dynamics of the IT industryCross-national/cultural analysis of e-business in Europe

Running & finished projectsIT and business governance, incl. compliance toolsChain digitalization in the Dutch retail sectorIS/IT strategy and alignment roadmapsOpen source software strategies Optimizing network effects of website trafficERP for hospitalsIS/IT in the pharmacy sectorPatient and supply logistics in hospitalsHealth information through the InternetChain computerization in CVA chains and emergency medicineRequirements for Web 2.0 in organizationsHRM portals at the ministry of internal affairsCross-national studies on IS/IT adoption, incl. developing countries

29

Open projects Ronald Batenburg External

Cap Gemini– IT, business and corporate governance and compliance tools (with Nico

Brand)– Improving IS/IT strategy, maturity and alignment in the health care sector

(with Jorrit Spee)Dialogic– Software solutions for the Dutch retail sector: a vendor study (with Jeroen

Segers)– Barriers and opportunities of IS/IT adoption in Dutch SMEs (with Pim den

Hertog)

InternalBusiness/IT-alignment assessment in US and NL (with Jerry Luftman)Technical isomorphism in design and implementation of ERP systems (with Jos Benders, Universities of Nijmegen and Tilburg)Cross-nation case studies of adoption, implementations and benefits of IS/IT in Europe (with Hannes Sellhofer, Empirica, Bonn)Business Process Management in municipalities (with Joost Reedijk)Innovation and IT in health careMaturity and alignment of HR solutions in public organizations

30

Rogier van de Wetering / Deloitte

Research Interests (organization perspectives)Business/IT-alignment, Corporate performance management,Healthcare IT (Picture Archiving & Communication Systems and ePR),Hospital workflowOperational excellence (finance, process effectiveness, cost efficiency) in healthcare (care & cure)

Running & finished projectsMaster research: Evaluating the impacts of a PACS on hospital workflow. A qualitative study using a Balanced Scorecard;Ph.D. research (starting): Successfully aligning PACS into the hospital enterprise;

31

Other projects @ Deloitte

Tim van Ee – Performance Management, IT Portfolio Management

Naser Bahkshi – XBRL, semantic web

32

Pascal Ravesteyn

Research InterestsImplementation methodologies for Business Process Management SystemsThe Business perspective on Service Oriented Architecture

Running & finished projectsDefining Enterprise Services (Deloitte)The use of SOA in e-Learning (Educator)Identifying Added Value of BPM (Centric)Development of a BPM Maturity Assessment methodology (Capgemini)

33

Gilbert Silvius

Research InterestsBusiness IT Alignment (BIA):What processes, mechanisms and strategies do companies deploy to ensure IT and business are aligned?What is theory? What is business practice? How can theory be extended to be more practical?

Running & finished projectsBIA literature reviewBIA maturity assessments in several organizationsResearch into the differences in perception of BIA of IT professionals and Business professionalsBIA in a multi-business companyBIA in a multinational company

34

Open projects Gilbert SilviusInternal

A. Analyse the second wave of IT planningmethodologiesIs there something like ‘modern IT planning’? What defines it? What are the characteristics?Domain: Business IT Alignment (Organisation perspective)

B. What are the specific issues with BIA in a multinational company. A multinational company logically faces three specificissues in BIA:1. The effect of localisation of products, services andprocesses2. The role of the corporate center in BIA versus therole of the country organisations3. The effect of national cultures.This study aims to specifically address this last issue. The study will be done in cooperation with an externalmultinational company

35

Johan Versendaal

Research InterestsProduct Management and Requirements EngineeringProcurementBusiness/IT-alignment

Running & finished projectsProcurement/IT Alignment at BerenschotPost-merger IT integration and business/IT-alignmentRequirements for Web 2.0 in organizations

36

Open projects Johan Versendaal External

Oce – impact of more focus on software developmentBerenschot – procurementAccenture – severalNegoMetrix – procurementCorgwell – procurementPromundo - procurement

InternalWith Jerry Luftman – Comparison business/IT-alignment assessment results in US and NLWith Platform for Product SoftwareRelated to the work of Inge van de WeerdOn Procurement

37

Jurriaan Souer

Research InterestsWeb Engineering(Web) Content Management

Running projects“Formal Analyses of the Jackrabbit Architecture” (Jantien Sessink – RUN)“Conceptual Design Modeling of WCMS” (Lutzen Luijnenburg - UU)“Handling user input in a clustered JCR repository” (Steven Heytel – VU)

Finished projects

“Migrating Content Management Systems” (Thom Urlings – UU)“Management of WCMS projects” (Paul Honders – UU)“Engineering design phase of GX WebEngineering Method” (Li Xiang – UU)“UI Design for CMS” (Ronald Bos – UU)“A Design Method for WCMS Implementations”(Inge vd Weerd – UU)

38

Open projects Jurriaan Souer

External

Integrating PaaS (Project as a Service) within CMS-productsoftware

Quantifying the complexity of CMS Implementation

Dynamically translating Customer Requirements into a Configured CMS product

Internal SupervisorsJohan VersendaalInge van de WeerdSjaak Brinkkemper

39

Lidwien van de Wijngaert

Research InterestsDiffusion of Innovations in IT and New Media– Media (DTV, HDTV, Cross Media)– Internet Applications, Mobile Application– Other new technologies– ….in households or in organizations

Research Methods– Literature Research through Meta analysis – Survey research, Qualitative research– Network analysis

Eva Baaren– Digital media & society– Social shaping, convergence, uses and effects– Specific request: the role of social influence in new media

adoptionRunning & finished projects– RFID in the warehouse – Adoption and use of AlbumPrinter Software– Comparison of Project Management Maturity Models

40

Open projects LvdW

External– Lociga CMG: When to use Maturity Models– A comparative case study of three m-commerce

services in Latin America and the Caribbean. – A vignette study on the factors that influence media

choice in relation to the sending and receiving of greetings

– Hogeschool Utrecht: HDTV standards & the emergence of new TV formats & uses

– Hogeschool Utrecht: HDTV & changes in the making of news images

Internal– A qualitative analysis of factors influencing

household adoption of HDTV– Technical/ financial implications of TV, Internet and

Mobile phone convergence for the television chain.

41

Remko HelmsResearch Interests

Intra-organizational Knowledge Networks (network analysis)Knowledge Management StrategyKnowledge GovernanceImplementation (methods) of KM systems

Running & finished projectsRedesigning Communities of Practice based on knowledge network analysis (Several case studies: Arcadis, Cehave, Unit4Agresso)Measuring the success of Communities of Practice: framework and tools (Case study; DHV) Validation of McElroy’s theory on New Knowledge Management (Empirical research; n=30)Exploration of the maturity of PLM application in supply chains (Empirical research; n=20)

42

Open projects Remko Helms External

DHV: Several projects in the area of KMOracle: KM infrastructure in a distributed psw company (fall 2008)Andarr (see Jurriaan van Reijsen)

InternalSurvey/case studies concerning the use of social software (wikis, blogs, friends networks) in organizations to support KMStructures of knowledge exchange networks in communities of interest (network analysis)Suitability of e-mail data as a source for knowledge network analysis and available tools (literature study/prototyping)Simulation of knowledge networks (completed Simulation course required)

43

Jurriaan van Reijsen MSc.

Research InterestsApplication of Collaboration Network Analysis in Performance ManagementDevelopment of Collaboration Network Analysis TechniquesDevelopment of a Collaboration Network Performance ManagementMethod Base

Running & finished projectsAnalysis of performance in a collaborative network @ Unit4 AgressoDevelopment of collaborative network analysis techniques @ AndarrDevelopment of a collaborative network performance managementmethod base @ Andarr

44

Marco Spruit

Research InterestsLanguage Technology– Linguistic Engineering– Business applications of speech and parsing

technologiesBusiness Intelligence

Running thesis projectsWeb 2.0 in business models – Peter KnolWeb 2.0 strategic framework – Senoaji WijayaRisk quantification: the cost of security - Wouterde BruijnReturn on Investment (ROI) model for data quality projects – Vincent van der LindenImplications of moving enterprise applicationsfrom private corporate networks to public network- Justin Nieuwerth

45

Inge van de Weerd

Research InterestsSoftware Product Management (SPM ) methodsGame production methodsSituational method engineeringKnowledge infrastructure for product software companies

Running & finished projectsDevelopment of the Product Managers WorkbenchImplementing SPM in a product software companyCreation of a maturity model for the SPM functionDevelopment of a reference method for gameproduction

46

Open projects Inge van deWeerd External

Implementation of SPM processes at various companiesCase studies at various game production companies to test and improve the ‘Reference method for game production’

InternalRealization of a knowledge infrastructure to store method knowledgeDevelopment of an assessment tool for an SPM assessment, using Root Cause Analysis

47

Market

Find your way informally…

48

Final remarks

The Center’s website: www.cs.uu.nl/groups/OI–News–Education -> Graduation information

General thesis project coordination: Johan Versendaal (j.versendaal@cs.uu.nl)