centermark brochure_feb 2016
TRANSCRIPT
Unlock Successfor Your NetworkThe
Right Things Everywhere.
centermark.yodle.com
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The Centermark StoryCentermark is the world’s first Distributed Marketing Automation platform purpose-built
for Franchise networks. Franchises are unlike any other business, comprised of a network
of peers united under the leadership of a national brand, and require tools that can foster
collaboration, consistency, and effectiveness throughout the entire network. Franchisors
need the insight and control to protect and promote a national brand, while Franchisees
need the freedom to optimize their local performance, accommodate their individual
budgets, and control their own destiny.
Only Centermark has been designed from the ground up to provide the flexibility required
by a Franchise network. Centermark provides business intelligence insight, powerful digital
marketing applications, and systematic collaboration between Franchisee and Franchisor,
enabling Franchises to do the RIGHT THINGS EVERYWHERE in the network. Applications .......................3
Collaboration .....................5
Insight .................................7
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Websites
We build brand-consistent Mobile & Desktop sites that are built to convert visitors.
Social
We create, manage & update each location’s Facebook profiles to maintain brand consistency across your network.
Directories
We get each location listed on more than 50 web directories and make automatic updates when there are business changes.
Reviews
Each location can send an email to customers requesting a review. Centermark uploads reviews to their website and social profiles.
Offers
Each location can create brand-consistent offers and promotions and apply them to their website, social listings and directories.
SEO
We provide on-page & off-page SEO techniques to help your locations gets optimal ranking across major search engines.
Photo Upload
Each location can upload photos and apply those photos directly to their website, social profiles and directory listings.
We have an email marketing solution purpose-built to accommodate the way a franchise works.
PPC (Pay-Per-Click)
Our proprietary algorithm measures and optimizes paid-search performance by leveraging billions of data points to determine the right place, price, time and copy for your ad – every time.
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Centermark’s marketing applications are uniquely built to work the way a franchise
works, and to respect the roles Franchisor and Franchisee play in choosing, funding
and managing their marketing. Every tool in our platform is built to allow the Franchisor
to drive a consistently powerful brand, while enabling the Franchisee to explore and
exploit local opportunity as needed. With these tools, you can market effectively
throughout your network to earn and retain more customers, and grow
your revenue.
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As a Franchisor, a critical component of growing your Franchise Network is increasing
the volume of customers to your locations, the repeat business of those customers,
and optimizing the amount of revenue each customer is worth to your business.
Getting and keeping more customers is never an easy task, especially in a crowded,
competitive landscape where reaching your customers through ever-changing and
more complicated marketing channels requires constant adjustment and oversight.
Of course, a Franchisor can’t do it alone. In a network business, you’re dependent on
the action, collaboration and participation of your locations; you need tools that respect
the franchise model.
Applications: Increase your revenue
Marketing Applications Include:
And more...Centermark is designed to integrate the ever growing library of Yodle and 3rd-party applications your network needs.
Franchisees essentially buy three things from a network:
1. Your brand: This sets you apart from competitors and assures a potential
Franchisee that customers will be easier to find from day one
2. Your operational playbook: This takes the guesswork out of running the business
3. Your network of support: This provides a potential Franchisee with peers,
corporate support, and even automated systems that help them leverage the
collective experience of the network
So what drives the value of your brand, operational playbook, and support?
The simplest and most critical component can be summed up in one word: Consistency.
Consistency is the key to the strength of your brand, your operational playbook,
and your Franchisee support model. The consistent quality of the ‘product’ you sell
a Prospective Franchisee, and therefore the ability for you to grow the network is
governed by your existing Franchisees; the path to location expansion runs directly
through your Franchisees.
Centermark’s collaboration engine leverages both technology and people to get the
network participants implementing winning programs, every time.
Our services include:
We also set up a dedicated web portal for your network and provide your locations with
information and ROI calculators so they can make optimal marketing decisions.
With our collaboration engine, you can drive consistency in your network’s performance,
increase the value of your brand and operations and have an easier time selling and
onboarding future Franchisees.
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Collaboration: Increase the number of locations for your network
Personalized Attention
Calling
Webinars
Sponsorship of your conference
The Centermark Business Intelligence Dashboard provides meaningful data and reporting that allows the network to make better decision about where to invest. We can measure and provide INSIGHT on who in the network is doing what and help you take action to get the best possible performance across locations. Franchisor and Franchisee have dashboards specifically designed to allow them to measure and interact with the tools that drive the business. We leverage this data to drive the right behaviors throughout all Franchise locations by illustrating with facts what works, and what doesn’t, and how to get the most from every marketing channel in your arsenal.
With Centermark’s insight, you can collect and share data that both proves and drives results for the network – increasing satisfaction, easing your workload, and making everything work better for everyone in the network.
Performance metrics include:Network Performance: Website/Product Performance: Brand Performance:
Measure the adoption of marketing applications across
your network
Gain insight into your network’s web, media and
organic performance
Learn how your brand compares to competitors online
Insight:
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Increase network satisfaction
“How do I increase Franchisee satisfaction?”
If you want people to be satisfied in the network, you have to get them to participate.
Franchisees need to feel like they are in a collaborative, communicative environment
where information is shared, decisions are informed, and there is mutual respect.
So, how do you increase Franchisee satisfaction? You need to show them results and
you need to be able to clearly illustrate what’s working and what’s not. Additionally, you
need a common language of data, and a single version of the truth that both Franchisee
and Franchisor can refer to as the impartial arbiter of facts if you hope to achieve the
collaboration and cooperation of network participants.