centralization of management in al-fatan
TRANSCRIPT
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Centralization of Management in Al-Roya School
And make decisions, in order to provide the direction of the company
centralized organizational structures that rely on one person. The owner,
because there is a responsibility to the company's business activities, small andmedium-sized enterprises, in many cases, use this structure. The main
organization, it can be very eective for business decisions. The owner of the
business is, usually, it has formulated the mission and vision of the company,
and set a goal to managers and employees, it does when you achieve these
goals. They have little control, since more felt directed to me, rather than the
centralized management, they operate independently, in that it is certain that it
is possible to make appropriate decisions, fewer remote employees t can help
you. !entralized management, however, the implementation of o"cial
recognition system in each of the company, you can employees help to
maintain motivation. To ensure that you follow the center of good practices
throughout the organization in doing so.
#chool bilingual Al $u'ya was founded in %&&, using the Arabic and (nglish as
the language education, it has received certi)cation from the !# in *uly +.
#ubects taught in (nglish, (nglish arts, mathematics, science, information
technology, and art / craft.
#ubects, especially Arabic Arabic to $u'ya pastoral plan, slamic studies, has
been taught in social science. Academic program, 0uwait leading to the
certi)cation of secondary school, the Arab world, the 1nited #tates and (urope.
2ocuses on student preparation of for university undergraduate, teacher
3uali)cations 4uslim Arab countries, the 1nited #tates, !anada, Australia,
1nited 0ingdom, 5hana, ndia, and has e6perienced a wide range of 7akistan,
8igeria, and the 2ar (ast. #tudents will learn in a learning environment that isbased on the Arabic 9 culture, tradition of heritage and slam.
$egistration of $:# in +&9+% has reached %,; students. #tudents from
the campus of % to %+ classes, classrooms and science laboratories specialized
)eld of &% that have been placed on the campus #egrated, consists of a
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computer lab, art and crafts galleries. Two buidlings is one of the maor media
center, < gym, we share two pools and = playground, and a specially built
theater. #chool year runs from #eptember to *une. This year, it has divided into
two semesters in the spring break of annual between them >the moon in early
month late 9?. t will start in club summer school in *une. All prospective
students, the interviews and placement, (nglish, is re3uired in order to receive
the Arabic and mathematics.
!omple6ity
(specially in decision-making, As a result of this school bilingual Al $u'ya of
concentration there is more bureaucracy has been plagued with such
comple6ity in the school. The school has a bilingual (l $u'ya multiple layers of
stretch management from the owner to the front-line operations. t can cause
the activities of the dual-language Al $u'ya and school is slow school of
responsibility for making any decision society will re3uire a lot of time in order
to perform these tasks.
4ore comple6 school bilingual Al $u'ya is a media that has been found that it is
to communicate the management decision-making di"cult management
hierarchy of dierent activity levels. @evel e6ecutives, eectively monitors all
activities of the school, not be able to control. hile managing all operations ofthe school, after the implementation of the concentration in the school bilingual
Al $u'ya, e6ecutives, will not e6ceed the roof with the authority and
responsibility. #he will not be able to spend enough time for other important
matters. This tends to reduce the e"ciency of the work of the school.
!oncentration of authority to the top level of the school of bilingual (l $u'ya
may become a cause of under-use power. To e6ercise their rights on the basis of
the top-level Al $u'ya bilingual school administrator has its own udgment. This
lead to the abuse of power, our manager, lacks the appropriate skills to
capacity.
4ore comple6 management centralized at the bilingual school of Al $u'ya is,
while performing the assigned task, is most of the employees to feel
uncomfortable. They do not have the necessary permissions in order to deal
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with the problem eectively. They show their personality, it does not get a
chance to develop. At school, it is essential to make 3uick decisions in order to
solve the problems of the related departments and o"ces. !oncentration, as
soon as practical does not have is a Be6ible is not a top-level dynamic
environment by. Administrator of bilingual school in (l $u'ya will devote
ma6imum time routine decision-making. Therefore, can not they be to spend a
lot of time in the non-program decision. This will have a long-term adverse
eects on the performance of the organization.
Cata collection
Through this proect, will pass through the two primary information source and
a secondary source of information. #ince operate in bilingual school of
management Al $u'ya, using the primary source of information, will now all
meet my friends and face. have some of my friends to try to meet my
manager, regarding their views of how to manage to perform the task, ask
them. The 3uestionnaire was distributed via the employees of all the
management at school, will pick him in order to see their selection.
54D in order to )nd complete information about performance management on
the concentration eect of the employee, use the secondary sources that do annternet search and directory AE1. in order to con)rm whether it is )t to our
place of looking for a ob or other solutions, check the advantages and
disadvantages of decentralization of management.
t uses the method.
The implementation of appropriate methods that suits my proect, to think long
to all the aspects of the proect has led me, )nally 've realized you need to
select the approach of ##4. #oft system method, and the international pro)t
and purpose of business opportunities situation proects can be considered to
store the dimensions of the problems that have not been structured, the various
human intervention in the case of a substantially e3ual manner, environmental ,
social, are available political problem, this will aect the progress of the proect.
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This proect is a repeat between step is a practitioner of the skills :(!4 system,
it will be considered to be more business opportunities that re3uire
understanding and improvement. #tatus of my proect, as there is human
involvement or interest in a non-structured and only high level, seems to be a
change in the application of the method. The reason for their involvement is
political goals and interests or force and occasional practice of authority,. hat
will be the )rst step in is causing the delay when the proect is a narrow risk
avoidance limit, and many scenarios that lead to the comple6ity of the
implementation level. Therefore, in this situation, we to have a system of
investigation, 3uestion what is happening, why optimal decision-making
towards a good opportunity, analyzing the state of improvement with a good
proect or some form you need to
#tage of #oft #ystems 4ethodology
#tep %F 8ot mode structure of the problem
n this step, such confusion, reason to give that has become large and comple6
within the company is to shed light on the maor cause of the confusion of thismess with a clear reason. #chool :ilingual Al $u'ya the central authority in
schools and relies on one person to make the decision making, in order to
provide directionality, faced here many comple6ities due to its dosage level t
has. #chool is considered the large ones with many branches, so the way that
has been, is it ust di"cult to adust the decision in one arm. 2ollowing the
implementation of the concentration of (l $u'ya within the school, there are
many such comple6 provocation.
2irst, the management systemD school $u'ya :illingual gives way to e6cessive
regulation and )tness strict o"cial norms and e6tra bureaucracy and delay and
delay ine3uality initiative of the decision-making in the workplace, it is a
centralized management system. >2igure %?
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#tress and 7ressure in 8ational $eal (state !ompany
2- Expressed problem through rich pictur
3- Stakeholder through CATWOE
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order to contact with the top leaders of many situations of people in the time of the
essence, you have a highly centralized authority to the !ompany's management
needs.
!entralization because it is prohibited naturally innovative ideas front line level
and creative thinking, has a concentration of the poor most of the sta of the
management Al $u'ya of school creation. n many cases, distributed enterprise, until
top management devised, has been promoting the idea of products and services for
the new permanent employees that was passed. f there is a large distance between
the centralized employee involvement of leaders of the front line of, it employees of
course, internal communication, have a little bit of motivation in order to reBect the
improvement or solution Gou. >2ig. H?
#chool bilingual Al $u'ya, only the hands of senior management, since the maority
of employees have a resistance to change, we are facing is a more comple6
authority concentration. 4ost centralized authority of ideas and policy in a certain
$u'ya is thought, is called to have been discussed in the small circle of leaders. This
interected prohibition of eective contribution viewing new way of doing things in
new blood and tissues change. 4any of the distributed approach than leadership is
to cover the company, it may lead to a broader set of perspectives on the direction
of business and operations.
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#$2 Stage 2% problem situation expressed &rich picture'
The rich picture for >work overload? can help in sorting out the basics of the
situation and a helpful tool for e6plaining the fundamentals to all interested parties.
$ich pictures >situation summaries? are used to depict complicated situations. They
are an attempt to encapsulate the real situation through a no holds barred , cartoon
representation of all the ideas covered already layout ,connections , relationships,
inBuences , cause and eect F >2igure=?
$ich 7icture (lementsF
I 7ictorial symbols
I 0eywords
I !artoons
I #ketches
I #ymbols
I Title
$esistance to
chan e
:ureaucracy
Cissatisfactio
8o creativity
Cictatorial
8o loyalty
@ow commitment
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(ich )icture% Centrali*ation inside Al-(u+a bilingual school
#$3 Stage 3% root de,nition o rele!ant sstem
(ach !ATE( can be used to the 3uestions related to human activity system, the
de)nition of each route is based on a particular view of the world.
!haotic state and is de)ned by the associated root system and to determine the
components, the system in order to improve the uni3ue perspectives and views
Kproblem, to develop a system for performing the procedures and plans by the
company As it has been advanced to, !ATE( )rst letter of each characteristic
shape
!ustomers are victims of work will be postponed. 'm saving, embassies, are faced
with immigration and labor 0uwait labor authorities, the )rst victim, but employee
Al $u'ya of school, students, working families, the 4inistry of *ustice.
7layersF They are at the top of the decision-makers in the school of (l $u'ya perform
management activities.
7rocess of changeF including the last decision of the resolution, intensive input,
option of one hand, bureaucrats, was transferred to a dissatisfaction with all of the
low-commitment, poor creativity, employee of the school of Al $u'ya.
n the division of labor between the world F>. (mployee, they give a lot of money
and a good salary in? in order to alleviate this problem, using a new method and
new ideas for increasing the e"ciency, employees !omparison with other schools to
give the amount of work that he can carry.
EwnerF They bilingual Al $u'ya and shareholders that the leaders of the school, have
the authority to stop the proect.
!onstraints on the environmentF re3uirements for you to improve the track of the
business >of new policies and strategies?, environmentally friendly technologies, and
>salary increase? social, it is economical >revenue growth and reduce the risk? .
>2igure =?
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&.$b'
7articipation in decision making
&.'
(6pand public relation by motivation employees and manager
&2'
Lelp the employees as much as p
&3'
Cividing work among the entire members company brand
&/'(mpowering employees and managers at lower subunit levels
mprove communication inside workplace
&/$2'5overnment regulations to protect employees
&/$.'
5ive the employees the chance to e6press
4otivating employees for more creativity
&.$a'
1se decentralization
.< #tage 2igure;?
!onceptual 4odelF Al-$uMya centralization authority
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This model comes from root de)nition that contains my system thinking world
>suggesting for improving the situation? Al-$uMya bilingual school should put plans
and procedures which will e6plain in the ne6t H stepsF
STE) .% Empowering emploees and managers at lower subunit le!els
(mpowering employees and managers at lower subunit levels gives the employees
greater satisfaction in their work. The authority and decision rights can free up
senior management to focus on more big picture issues as opposed to fussing over
details at the subunit level..
STE) 2% "i!ersi,cation o administration
Al-ruMya school need to appoint new sta who able to increase decentralization.
Civersi)cation activities is better managed through decentralization. Al-$uMya need
to divided decision making in many hands to reach for the right one on behave of
the operation.
STE) 3% Communicate 0oals
4ake connections, negotiations. 0eep the sta informed and avoid a situation of
circles within circles. nternal communication is paramount to a happy workforce.
STE) 1% n!ol!e in "ecisions
hen employees involved in the decision making process at the organization or
they simply told what is happening, by involving employees in the decision making
process that can aect their obs or the overall direction of the company gives your
sta a sense of empowerment and belonging.
STE) /% oti!ating emploees or more creati!it
(mployee satisfaction is often measured by anonymous surveys
administered periodically that gauge employee satisfaction in areas such as
management and teamwork. As centralization limit employees creativity, so
Al-ruMya rule now is to motivate its employees to participate in decision and
become more creativity to increase the school accuracy of operation.
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STE) 4% (ecogni*e )erormance
The manager should apply the (mployee satisfaction surveys which help employers
measure and understand their employees' attitude, opinions, motivation, and
satisfaction. Through this Al-$uMya school can know their suering and their
troubles.
STE) 5% participation in operation
Al-$uMya bilingual school has a good deal of e"ciency in time and resources
because a high degree of coordination is possible with decision-makers at the top
coordinating all activities of the organization. This coordination prevents
unnecessary duplication of eorts and permits the decision-makers to allocate tasks
among various components of the organization in an e"cient manner.
$/ Stage /% Comparison o stage 1 with stage +
!onceptual models are compared to the real world with the obective of having a
well structured for the situation to improve it.
ny
lterna
veJ
5ood
or
:ad
#upport
hoJ
>by whom?
Low is it doneJ
>the way ?
(6ist
>s it in real lifeJ?
Activity on model
>new ideas?
E 5ood Al-$uyMa
school
forcing
The organization
should provide
this kind of
service for all
employees
e3ually and for
many dierentareas.
GesD Ebserve the
employees e"ciency at
work if you did not give
them work overload.
mprove the
relationship
between the
manager and
employee based on
respect and
applying theprinciple of e3uality
E 5ood Al-$uMya
school
8ew rules for the
e6tra working
GesD Al-$uMya school
starting the time of
Civersi)cation in
the school
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hours working as immediately
as possible to increase
revenue and avoid late.
administration
o 5ood Al-$uya
board of
director think that Al-
$uMya school as
a result of
decentralizing its
authority,
employees will
able to innovate
and increase
accuracy of
operation
t is happened in real
situation but with the
instance on
centralization
4otivating
employees for more
creativity
E 5ood Al-$uMya
4anageme
nt
(mployee
awareness of the
bad eect ofdecentralization
in work.
There are many
responsible refuse to
recognize because theyconsider it as increase
e6pense.
The school must
recognize the good
performance
o 5ood Al-$uMya
top
manageme
nt
!entralisation
creates loss of
man-hours and
delay in
performance of
work because of
transmission of
records from and
to the central
control room.
8ot in real situation
because of
centralization
Time plane for
achieving of duties
o 5ood Al-$uMya :ecause of 8ot in real situation 4ake good
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manageme
nt
centralization,
employees has
control access to
deal with other
teamworks
relationship with
employees.
Stage 4% "ebate and determine on sstemicall desirable and easible
changes
To implement all of the changes if .A8C changes to make this change in terms of the
system are possible and must be felt to determine whether changes. 8egotiations
between all stakeholders comes with the bene)t of the school. #enior 4anagement
#chool of (l $u'y, all decisions and actions less important level of interest of senior
management approval, will argue that all the problems of low-level action, and.
The importance of concentration, invitation to decision-making power of a top-level,
there is likely to be a low-level commissioning of the action direction of
administrators and top-level invitation middle level of operation authority. orking
in the school of (l ru'ya, due to a delay of concentration is determined, but argues
that it is aecting its debt, poor commitment to school, but concentrated on,
through the implementation of decentralization again, the innovation limits the
creativity and se6, it will have a space for them to participate in decision-making,
and has the ability to increase their competition, the ability to promote a change in
their skills and abilities. >2ig.
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authority to make decisions to employees, and has been known to give the
authority to the employee.
Administrators can have a say in what happens, cultural school through open
decentralization al $u'ya can rely on involved in the eective implementation of
strategies of the school administrators t has the Be6ibility to make decisions.
4anager with direct subordinates, 4anager in direct reporting a large number of,
have a number of narrow span of control has a wide range of control. A wider, more
control of the span that has been granted to any of the directors of a Bat
organizational structure. n turn, narrow span of control result of the high
organizational structure.
##4 implementation &. Everview
think the implementation of the decentralization of the bilingual school (l $u'ya
can occur when dispersed the authority of decision-making to the lower
organizational levels. Cistributed with the authority of, important decisions will be
given a room for our creative and are made by the intermediate level and
monitoring the level of management. #ince a small number of hierarchy for
navigating present, the structure of this type, in order to allow adustment, the
lowest level of the problem, and to a rapid response to more 3uali)ed workers t
helps. Lowever, organizational changes, can become very di"cult in this systemwill be uniformly applied.
%. declaration (thicality
n a statement, someone set the ethicality of ethical aspirations of eager value
work. Although the statement indicates a reBection on the individual values, to me
it is important, in fact, everyone but is that is occasionally e6perienced the
workload, you can get it back . t is to address this comple6 situation, enough to get,
respectable proect, is to trust the classmates and the university of my fellow.
!omprehensive and overall view is not a part, the practitioner about :(!4 : ball
things that refer to all of the problems, you should be aware of the professional and
ethical point of view. t means that you understand the comple6 situation and
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looking for a way to any understanding spanD wise. Gourself 9 Gou want to conscious
processing does not involve herself in a complicated situation. Le 9 she is, but
o"cials can be very important in this situation. Low to get used to the background,
deals, his 9 her tacit knowledge, e6perience, relies preudice that therapist. Le 9 she
should not be criticized.
!ustomer $eport
2i6tureF
ToF Al-senior management $u'ya bilingual schood
TopicF it will reduce the concentration of deletion or government authorities
TodayF
!oncentrated workplace chose to talk about conBict of pressure and working
conditions of working in school $u'ya in bilingual school Al $uya workers, e6cessive
stress is a maority of workers to interfere with their productivity, complain to give
physical and emotional health impact, because it is important for concentration. t
also depends on the administrator of the debt to communicate with its mainline
most standardized way. :ecause the administrator can interpret them in thereservation of dierent ways, this is what can small business owner is not
generated.
There are many reasons for the dissatisfaction of the concentration of workers in
employment as such )rst of Al $u'ya. (mployment of delay. !oncentration in the
:oard of (ducation that was created by the delay in performing the work for the loss
and the record of the transfer and the central control room of man-hours, its
implementation through. The results 3uick determination that it can not be delayed
in your desk.
#econd composite material facing the Al ru'ya school as a result of intensive is the
remote control. Cirectors will not be able to monitor the :tter name so that it is
under great pressure of work. #lack has been developed in the absence of a
command, you better control. Tertiary. There is no anything of loyalty. 4ost of the
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employees of the school (l $u'ya, site the work that they are re3uired to perform
these obs, which was hoping is not dependent, is not satis)ed with their work to a
centralized work initiative . (mployees in a $u'ya functions like a machine, there is
nothing the lack of work involvement and enthusiasm as a result. All of these
factors will be set as a failure of development of mutual work.
ednesdayD orders and decisions Bow here % a secret that has been transferred
from the all impossible, secret it to a centralized workplace is not Al N $u'ya.
ThursdayD work is not attention is given a special work in e6actly the home (l $u'ya
special attention as is done in one place. 2inallyD Al is up in the workplace, and ru'ya
the structure centralized which can limit the 3uality of hierarchy communication
below. This, through the media, such as e-mail, is less e6pensive to communicate
with employees in the central o"ce. The transparency will be created to share withemployees through this kind of e-mail. 7revious state of 8 concentration, o"ce work
which is located in the center of everything, it later, but to set the scattering people
in the platoon level, the control has been carried out from the center point.
!entralization of authority, was not in the pure sense. 4i6ture of centralization and
decentralization, is the practice of today.
According to illustrate 3uestionnaire answer comes, the Al $u'ya, found that there
are many ways to resolve the comple6ity of rights concentration in the workplace.
O ensuring good communication with colleagues and principal.
O 2ellows, by providing appropriate information support by sharing case knowledge
and resources appropriate.
O have been engaged in discussion of action with their performance of feedback.
O f you raise the issue of concern at an early stage, and then seek a constructive
solution.
O support resources and will use the available training.
O f the early di"cult to appropriate support and advice has occurred.
O correspond to the problem of recognition or immediately concern, to seek
constructive solutions.
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O support resources and will use the available training.
O 4ake sure that has been providing training and development opportunities for
sta that are meaningful.
O recognize the signs of problem, for bereavement or separation of the e6ample,
you e6perience the stress outside of work, and oers additional support sta.
7roect !onnect
#ummary of the week
The )rst three weeks
Ce)nitely we are beginning to think from the beginning of the early course for the
proect, but, to me that was still confused about the selection of the proects of the
theme in the )rst week in three, two of interesting topics, the )nancial crisis, t was
the inBuence of stress in the workplace. :ut when discussed, the problem with my
teacher, it is because it is di"cult to )nd information about the problem of the
impact of the )nancial crisis, we have advised me to take the second option. #o
made up my mind about the tension and pressure of the bilingual school Al $uya.
hen noticed that it has encouraged me to think in order to understand the
conBict and bottlenecks of the region are applied to deals pills through the )gure of
: about my proect of the application, it is also, block is worth mentioning is working
on H, also, we have developed my understanding of the proect.
H weeks +
#o 'll certainly interviewed another stock, these are related to one of the )rst three
weeks of the end, communication skills speci)cally three blocks can be useful for
my proect speci)c of the >understanding of the development in order to engage in
activities, working conditions and then get me.
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At this point, by identifying the mission, began to plan their proects, it was a good
opportunity to think more deeply about issues related to the shareholder, the source
of the information, ... as necessary, etc. Epinion will therefore, in the method that
has been proposed drafting the outline of my proect at this stage, started looking
for the title of the proect, seriously began to seek the necessary information from
sources such as various personnel of C(7 was, will include suggested application.
And, 've interviewed some of the workers. , comple6 systems, with reference to
people's relationship, by doing this, believe that to deal with the comple6ity.
H weeks 7arty
Cetermines the practitioner to speci)c learning outcomes for the parties, the
determined, each situation is determined by the method that re3uires dierent
skills, and generates. 2igure < >b? holding the status of the cases in this new
systemic concepts obtained from, and understand it is possible to develop my
understanding of my proect. The new concept, this is me to help improve the
positions and their problems will help you to understand how to describe my
decision.
After it, have is worth mentioning that it was not the timetable have most
appropriate, time that has to plan the time re3uired to run any part of the three-
week ne6t to the report, was able to show the ability to adapt it to grip access and>conte6tual approach is selected? conte6t, the )nal selection methods and tools
submit tma= of T4A >for time limit 1se it to have? to know not to, was drafting an
o"cial report of my proect.
Lowever, it changed my mind about the use of the approach at the end of this
period, therefore, because decided to use one of the methods >##4?, or two to be
able to deliver the proect on time , , because have announced a new cut of the
date of the proect >transfer in a week?.
Again H weeks
Ence these choices report presents the customer to persuade them to take those
actions in their summary of bene)t to them, in order to )nd alternative measures to
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improve it, my form soft system e6ecution of comple6 coherent analysis of the
situation of the chosen through the report in a way, we have proected a time
management and presentation.
At the end of this phase, can reBect the e6perience to deal with the comple6ity of
the system and can recognize that the learned throughout the year, and , we
practice tools and techni3ues was faced with constraints, procedures and practices
of the system is to think how to use these systems in the real world.
have started their studies to gather information from a number of sources related
to the topic of the mine in workload?, impact on the 0uwait market data collection
was from the nternet, press releases, Ether resources, after my studies, it is
possible to provide some ideas, (nterprise began to improve the problem of
government and society can help its is the authority and the most important
players, one e have a right to decide. After my research, have to build my strong
relationship between the manager and the sta, improve the salary of the
employee, training through the program and innovation, and enhance employee
satisfaction, improve this problem t was strongly to present some ideas to it,
tension in very important work to reduce the number of constraints on the
operations such as pressing. >2igure&?
Everview, including the last weeks
At the end of % weeks working on my proect, since it as had good grades and
doing my )rst T+= proect, it was my second time doing such a proect, other
people To be able to place itself in relation to was important to deal with the
situation
begin to search the nternet and press releases related to my proect in order to
understand the captain of more data than the situation of until you get the
necessary information to have a lot of knowledge in such a situation :ecause, after showed in every week and chose three research 'm doing the same thing the
teacher and , proposed some and point of view was doing a survey, my
organization tried to talk with many of the employees who work in have helped to
improve my friend's problem, , all the information in a special folder on my 7! in
the name of each mode was started in order to collect, you can not do it.
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(6cessive amount of care workers work certainly has e6perienced workplace stress
to have be able to contribute to your number. 4ost of the tension is rooted in issues,
it will include management ob number. This is probably, it is the largest cause of
some stress for, and heavy workload and re3uire the amount of long time of
operation. Therefore, immediate stress relief will not be able to do it. nstead, to )nd
a long-term stress relief, you have to organize the transaction, will now manage.
!onfusion of analysis >workload? thought the systemic confusion, you learned how
to analyze. top of the confusion, the boundary line, stakeholders, set the
perspective and view of the world, we discussed how to. learned some new ways
to analyze the problem. learned how to design my report on the speci)c elements
and rough timetable. , collects information from a variety of sources, to collect
them, learned how to display them correctly. also communicate with the o"cials,they has learned how to participate in any decision-making problems and other
processes.
t is have developed a description of the course TH. situation as has been
recognized today. Cescription, please make sure that you do not try to e6plain the
situation from the point of view of possible solutions. There has multiple
perspectives, but also, to e6plain the situation. Gou can become a some help in
understanding how to write that Kto formulate the 3uestion.K The course teaching
materials, events, and is a pattern of results behavior of these events, and more
importantly, it is suitable for modeling approach to promoting an understanding of
the structure that is under the responsibility of their actions. :y understanding the
basic structure, in order to cope with this particular situation, it would be able to
identify appropriate leverage points for changing the system
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6uestioner
78ame%999999999999 7 arital Status%999999999
7Occupation%999999999$ 7 A0E %999999999999
7Education le!el%9999999$$ 7 &Optional or writing'$
:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
n our opinion%
o Emploees moti!ated because o centrali*ation in managment$
strongly
agree
agree disagree don't
know
8o
commento can decide when to take a break an time$
strongly
agree
agree disagree don't know 8o comment
o nside Al-(u;a
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agree know commento Al-(u;a cient breaks$
strongly
agree
agree disagree don't know 8o comment
)lease? express our opinion? whether Al-(u;a
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agree know commento (el on line manager to help me out with a work problem
strongly
agree
agree disagree don't
know
8o
commento @a!e to work !er ast$
strongly
agree
agree disagree don't know 8o comment
o 0ood place or training programs$
strongly
agree
agree disagree don't
know
8o
commento Working time can be exible$
strongly
agree
agree disagree don't
know
8o
commento working location can be exible &$
strongly
agree
agree disagree don't
know
8o
commento Supported through emotionall demanding work$
strongly
agree
agree disagree don't know 8o comment
o (elationships at work are strained
strongly
agree
agree disagree don't know 8o comment
o Exciting atmosphere
strongly
agree
agree disagree don't know 8o comment
Appendixes
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Authorit in one handAl-(u+a Centrali*ation
ncrease stress and presser
(educe in perormance
reduce social mobilit
Top management
Bow inno!ationBess creati!it
ncrease burden
(educe the school perormance
Cause incon!enience
Cause bad household
reduce economical impact
Bow commitment and loalt
(educe emploee bene,ts
"issatisaction
reduce house expense
arket will be bad
disatisaction and producti!it
Fig2: System Map: Al-Ruya centralization management
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uwait go!ernment polic
Emploees lea!e
o!ernment regulation
)urpose o problem
Sstemic description
@uman rights
anaged strategicall
uwait go!ernment
A!ailable inormation
)ublic and pri!ate sectorsDoreign Embassies
role
Situation Stakeholders Situation sub-sstem
)lanning and acti
arious perspecti!es
anagement
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4inistr of !ommu
0uwait 7arliament
Fig 3: Multiple cause Diagram: Al-Ruya centralization management
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!ommunication
promotion#ave time, eorts
(mployees engagementPuickly response
0o!ernment
@abor unio
!ompetitors
Amerian school
Arab school
Top manage
!ontrol
Celay in decision
Ether :ritish school
#ervice security
development
!ustomer protection
!ourt cases#atisfy employees
government
orld trade
7rivate sector
Fig : Spry Diagram: Al-Ruya centralization management
Centrali*ation
The human rights
4inistry of *ustice
8ew legislation
(mployee
protection
0o!ernmental
polices nvestigati
on
#cienti)c
#tudies
7articipate in decision
making
(mployee satisfaction
$educe the work
overload
Achieve the
e3uality
4inistry ofcommerce and
industr
#etting of @aws
7olicies plans
4inistry of
labor force
0eeping /
observe
inistr o
social a=airs
and work
:ad eects Q such as
pressure and stress
am
$espect
Stakeholder+s
participants#ecretary
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eltanschauung or world view
2le6ibilityTransformation process
("ciency
Transformation process
!ATE( for using Al-$uMya !hecklist
!ustomer
#hareholder
!(E4anager
(mployee
Top management (nvironment constrains
!ompetition
#imilar system
Rolatility
!ustomer changingdemand
Ciscrimi- nation
EwnerA@-$1MGA branches
Achieve goal
Cecentralization
Fig !: CA"#$%: Al-Ruya centralization management
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(eerences Armson, $. >%&&&?, S4etaphors for #ystemic interventionM in !astell, A.
4., %&&&, S#ynergy 4attersF orking with #ystems in the +%st !enturyM,
0luwer Academic97lenum 7ublishers, 8ew Gork. !heckland, 7. >%&&&? S#oft #ystems 4ethodologyF a H-year
retrospectiveM, in !heckland, 7. and #choles, *. >%&&&? Soft Systems
Methodology in Action, !hichester, *ohn iley / #ons. !heckland, 7. >++? SThe role of the practitioner in a soft systems
studyM, notes of a talk given to Eu#y# and 10##, #aturday th
Cecember +%, in Quarterly Newletter of the Open University
Systems Society (OUSyS), Epen 1niversity, 4ilton 0eynes, 8o. +;,
4arch ++, pp. #=-#%%.
!heckland, 7. and #choles, *. >%&&&? Soft Systems Methodology in
Action, !hichester, *ohn iley / #ons. Laynes, 4. >%&&=? S#oft systems methodology. 4odes of practiceM, in
0. (llis et al, >eds.? ritical !ssues in Systems "heory and #ractice, 8ew
Gork, 7lenum 7ress.
Epen 1niversity >%&&;? T $nvironmental %ecision Ma&ing' a
systems approach :lock + $ploring the contet of environmental
issues and formulating prolems and opportunities, 4ilton 0eynes, The
Epen 1niversity.