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PREPARED FOR:

CenturyLink® Enterprise Portfolioand Platform CenturyLink

.

You • 05/27/2015

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CenturyLink History

• Founded in 1930

• Founder received rural communications property as wedding gift and built the company via acquisition

• CenturyLink has had only 3 CEOs in 70 years and highest shareholder return of any telecom service provider since AT&T divestiture (1984)

• Glen Post has been CEO since 1992

• $18.1B in revenue with growth focus on B2B wireline telecom and IT services

• Focused investment on helping businesses utilize cloud technologies

CenturyLink – Building a Unique Platform for IT Solutions

2008 2011-2012 2013-2014

DRIVE GROWTH BUILD SCALE$2.6B

FY 2008

Global Telecom Network,Tier 1 ISP,

Advanced MPLSNetwork and VoIP

Portfolio

#2 Global Data Center and Managed Hosting

Player

Sophisticated/Automated Cloud Platform

Analytics as a Service, Strong DRaaS Platform

IT C

apab

ilitie

s up

the

Stac

k3

4

2014 Momentum

5

Enterprise IT Transformation

Number of iPhone apps from 2008 to 2014

What drove growth in number of apps and productivity of Ecosystem:

Appstore reduced cost to distribute apps

iPhone made it much easier to consume apps

Apple provided tools that made it easy to produce apps

0

200000

400000

600000

800000

1000000

1200000

1400000

Jul-08

Nov-08

Mar

-09

Jul-09

Nov-09

Mar

-10

Jul-10

Nov-10

Mar

-11

Jul-11

Nov-11

Mar

-12

Jul-12

Nov-12

Mar

-13

Jul-13

Nov-13

Mar

-14

Jul-14

Enterprise IT Ecosystem Transformation

MaintenancePlan

IT Infrastructure Purchase/Plan

Connectivity Plan

Upfront Software Purchase

Maintenance Included

IaaS capability included

Simplified IP Connectivity

Per Seat/Use Purchase

Old Enterprise Software Deployment Model

High upfront costs

Slow decision making

New Enterprise Software Deployment Model

Low upfront costs

Decision making velocity and innovation

Mobile Ecosystem Transformation

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The “Cacophony” of the IT Executive

7

IT Evolution

CenturyLink is architecting its solution set for an IT evolution requiringa portfolio of capabilities and internal roles within the Organization.

Legacy Systems Mission Critical Nextgen

Non-Mission Critical Nextgen

3rd Party Development/Shadow IT

IT Development Approach/Role • Waterfall • Agile/DevOps • Agile/DevOps • Service Broker

Infrastructure Options

• Mid Range• Main Frame

• Dedicated Servers• Private Cloud• Public Cloud

• Public Cloud• Curated Solution

Portfolio – Bare Metal to Public Cloud

Key Issues

• Build services interface to cap ongoing investment

• Maintain Legacy knowledge

• Balance agility with security

• Establish internal Agile/DevOps Capabilities

• Establish internal Agile/DevOps capabilities

• Create service broker approach and apply internal standards

• Balance agility with controls

Why CenturyLink

Pure Players• Good toolset, but client

remains effectively DIY shop• Requires individual sourcing of

all components needed to deliver end-to-end solutions

• No accountability for end-to-end business outcomes

System Integrators• Labor and Capital integration

in the classic SI model• Focus on very large, complex

solutions

CenturyLink• Solution designs using the right

mix of automation and customization

• Extensive breadth of innovative standard building blocks (cloud, automation)

• Flexible services and outsourcing arrangements

• Managed Services, Cloud, and Network on a foundation of owned assets8

The CenturyLink Difference

4,000 IT Professionals in the U.S.

300+ Service Desk Resources500+ Compute Specialist, 200+ Storage Specialists, 200+ IT Architects

98% of Fortune 500

33,000 business and government clients

43% of global foreign exchange transactions daily

3rd

largest telecomm company

2nd

largest colocation company

Manage websites for the world’s top brands

8 consecutive years as a leader or visionary

in Gartner Magic Quadrants

58 Global

World-Class Data Operations

450,000Fiber Route Miles of

Global Network

2,000Personnel

Global DevOps & Apps Team

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CenturyLink Managed Solutions

NETWORK IP COMMUNICATIONS COLO CLOUD – IAAS, SAAS

- #2 Global Retail Data Center Provider

- 58 DCs in NA, EMEA, APAC

- 2.6M sq ft of space- 100% Uptime SLA

- Top 3 Globally in Managed Hosting

- Cutting edge Public and Private cloud

- #3 Domestic Communications Provider

- Tier 1 ISP- Global Fiber and MPLS

backbone

- Complete suite of SIP Trunking, Hosted VoIP, Contact Center, and 911 solutions

- VoIP capabilities built on best of breed platforms from Broadsoft, Sonus, Genesys, and CIsco

MANAGED DATA

MANAGED VOICE

MANAGED HYBRID CLOUDRemote Infrastructure Management

MANAGEDSECURITY

OPERATIONAL SCALE MANAGING DATA CENTERS, SERVERS, APPLICATIONS, AND NETWORKS AND HIGHLY EFFICIENT ON-SHORE AND OFF-SHORE MODEL

WO

RLD

CLA

SS INFR

ASTR

UC

TUR

E M

AN

AG

ED

SERVIC

ES

MANAGED OFFICE

Infrastructure Outsourcing to Desktop for Small/Mid-Sized Businesses

BIG DATA AS A SERVICE (Cognilytics)

Complete Big Data Solutions from Infrastructure Management to Analytics

PRE-PA

CK

AG

EDSO

LUTIO

NS

10

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Platform CenturyLink Delivers Automation & Integration

PLATFORM CenturyLink

AUTOMATI

ON

APPLICATION MARKETPLACE

CENTURYLINK CLOUD

NETWORK SERVICES

NETWORK ACCESS

CUSTOMER PREMISES EQUIPMENT (CPE)

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CenturyLink Marketplace

Platform CenturyLink

Programmable Services Backbone comprising Network, Systems & Back-Office Configuration & Integration

CenturyLink Cloud

Local POP

CloudInfrastructure

IP/MPLS Network• Complete Redundancy• Secure Routing• Traffic Segregation

NNIs/Peering Points

LOCAL ACCESS

VoIP

Apps Big Data

Video Dev/Ops

On-SiteInfrastructure

SDNNFV

› Dynamic Configuration of

• APIs • Infrastructure• Network • Features› Improved Speed to Market

› Operational Simplification

PRIVATE NETWORK ACCESS

PUBLIC INTERNET ACCESS

NETWORK AND VOIP PRODUCT PORTFOLIO

• CenturyLink is evolving our network infrastructure to work seamlessly with our cloud infrastructure and have “cloud-like” capabilities‒ API controllable‒ Instantly scalable‒ Designed to fully leverage Network Functions Virtualization (NFV)

• Evolving access network around PON, Ethernet, and VDSL2‒ Aggressively improving portfolio of off-net Ethernet providers

• CenturyLink invests hundreds of millions each year in continuing to upgrade its metro and long haul networks and MPLS network capabilities

• CenturyLink has built into over 200 third party data centers and has direct connectivity to all major cloud providers

• CenturyLink has invested in Best of Breed platforms to power its full portfolio of VoIP services‒ Hosted VoIP – Broadsoft and Cisco HCS‒ SIP Trunk – Broadsoft and Sonus‒ Contact Center – Genesys and Broadsoft

NETWORK: • 20% of the Worlds Internet Traffic• 99.999% Availability• Third Largest Telco Carrier in

North America• Fastest Growing Ethernet Services

VOIP: • Adopting and deploying best in class • platforms across VoIP portfolio• BroadSoft and Cisco HCS platform for • Hosted VoIP & UC• BroadSoft and Genesys platform for

Contact Center• BroadSoft and Sonus platform for SIP

Trunk• Ericsson platform for Consumer VoIP

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• 2nd Largest Global Provider with 20+ years of operating history in Data Center business

• Aggressive bundling of Broad Global Data Center Footprint and Bandwidth Interconnectivity

• 58 Data Centers globally with 2.6+ Million square feet raised floor

• Multi-tiered security, physical and logical with 24/7/365 Operations, Security, and Support

• CenturyLink fiber connectivity between all 58 Centers and to 200 additional Data Centers

• Multi-carrier approach with 3+ carriers connected to most Data Centers

• All Tier III compliant centers with 6 Tier III certified and Tier IV certified

• Value Added-services including migration services, remote hands, and structured cabling

COLOCATION

Among TopNorth American

Colocation Providers*

100% Uptime SLA Commitment

SSAE 16 Compliant

Financial Exchange Ecosystem

*Source: Synergy Research and Frost & Sullivan

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CenturyLink North American Network + Data Centers

• Connected to 48 North American data centers• Plus another 200+ third party data centers• Own and operate ~240,000 U.S. fiber route miles

DATA CENTERS

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CenturyLink International Network + Data Centers

• Connected to 10 international data centers• Plus another 200+ third party data centers• Own or lease over 280,000 international fiber route miles

DATA CENTERS

CenturyLink Data Center, Servers, and Network(Highly Efficient Infrastructure Layer)

CenturyLink Orchestration (Control, Management, Automation, Integration)

CenturyLink Cloud Architecture

CUSTOMER SELF ADMINISTERED SERVICE MANAGEMENT (IT)

DEVELOPERS FINANCE PRODUCT HR SALES MARKETING

Policy Setting and Cost Management/ControlFull Real-time, Automated Cloud Functionality (Public, Private)

Customer CenturyLink

(INDUSTRY STANDARD COMPONENTS)

• Policy Management – by group or individual• Real time cost transparency• Blueprint operational automation

• Public Cloud and Bare Metal (2Q15)• CTL Proprietary and OpenStack APIs

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CenturyLink Managed Hybrid Cloud Solutions

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Managed Hosting

Bare Metal

Public Cloud

Customer CenturyLink

INFRASTRUCTURE, APPLICATION, OS MANAGEMENTComplete range of On-shore and Off-shore options

CustomerInfrastructure

You are here

Big Data eCom ERP CRM

EXAMPLES

Customization

CenturyLink can manage and integrate existing customer environments into solutions.

CenturyLink can migrate from or add to an existing customer environment leveraging a combination of scaled public cloud, scaled private cloud, and customized Managed Hosting to provide the optimal mix of technologies for a solution.

CenturyLink can manage the solution and reduce costs through scaled, multi-tenant managed services.

CenturyLink Hybrid Cloud solutions allow customers to leverage the latest technologies to deploy workloads quickly and at reduced costs.

MANAGEDDATA

Network

Routers

Mobility (WLAN)

Switches

MANAGEDVOICE

Handsets

Unified Communications

IP-PBX

Contact Center

Conferencing Services

MANAGED SECURITY

DDoS Mitigation

Managed Firewall

Network-Based Security

Network Access Control

Hosting

Cloud

Colocation

Video and Telepresence

Server Mgmt & Monitoring

Storage Mgmt& Monitoring

Application Management

Service Desk (ITIL Based)

Designated or Dedicated Support, Transition and On-Boarding Services, Consulting Services

Comprehensive, end-to-end management for data, voice, security, and infrastructure & applications.

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MANAGED INFRASTRUCTURE & APPLICATIONS

CLICK ANY GREEN ICON ABOVE FOR MORE INFORMATION

Breadth of CenturyLink Managed Services

The CenturyLink Managed Services Difference

MORE THAN

100,000 Managed IP Endpoints

MORE THAN

30,000

Servers Under Management

Centralized Managed Network Operations

Centers

- WITH-

CERTIFIED RESOURCES Comprising CMMI Level 4 & 5

Certified, TOGAF certified architects, PMP certified

project managers

OVER

5,000Security Installations Under Management

Follow the Sun Threat Monitoring &

Support

IT SERVICES › CYBERSECURITY ›VIEW CENTURYLINK EXPERTISE ›

CenturyLink Managed Services Capabilities

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704 145 97 7712273

585 Global

Employees

3,100Business Service Delivery & Operations Employees

1,241Operations

Center Employees

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14 Security Operations Center Employees

71Hosting Network & Managed Security Services Employees

UNITED STATES UNITED KINGDOM SINGAPORE POLANDCANADAINDIA JAPAN

1,326 Total Employees for Operations Centers, Security Operations Center, Hosting Network & Managed Security Services

C A S E S T U D I E S

Managed Enterprise

CLICK CASE STUDIES ABOVE FOR INFORMATION

Coller Capital

Robinson & Henry, P.C.

Procserve

Q U E S T I O N S ?

Appendix

100% Uptime

I T C H A L L E N G E SPrioritizing budgets, people, systems

B U S I N E S S D E M A N D SNeed more of everything, faster

Cost containment

Accelerating Business Demands really Challenge IT

VIEW CUSTOMER NEEDS › BUSINESS › IT ›

Profitability

Increased productivity

Mobile & Social

eCommerce

Resource acquisition, retention, skills, and training

Complexity

Compliance

Shorter implementation cycles

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Optimized for Next Wave of Cloud Adoption

Fast Time To Value

Hybrid IT Ready

Enterprise Class

Developer Friendly

ENTERPRISE CLOUD PLATFORM

Visibility, control, and governance

IaaS, PaaS, DevOps- ReadyCloud-Optimized

Tools

Highly Automated, Integrated

Management, Intuitive Interface

Public, Private,Dedicated, Colo, and Secure Networking

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The CenturyLink Opportunity

Tightly-integrated parts/services all

functioning in concert on a unified platform

SINGLE-SOURCE PROVIDER

Automated access and streamlined, fast

onboarding

Solving across many industries’ and sectors’

needs (universal remedy)

Secure access that complies with regulation

and need to protect sensitive data

GLOBAL AVAILABILITY

PRIVATE CONNECTIONS

UNIFIED MARKETPLACE

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CenturyLink IT Journey to the Cloud

CAP AND GROW STRATEGY BENEFITS

• Cap legacy platforms that are not dependent to run the business

• Waterfall to agile development

• Eliminated 7 internal data centers

• All new application development in the cloud

• Test server set up:• 6 weeks to• 6 seconds

• Talent acquisition• Reduced cap ex

expenses• Accelerated IT

contribution

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Access Platform Evolution

• Eliminating boundaries between business and consumer access to provide best price/performance to business customers with no loss of business class capability

• Migrating from TDM and Point to Point Ethernet to GPON, VDSL2, and Ethernet/Wave‒ Planned deployment of EPON (10Gbps symmetric) & NGPON2 (40-

80Gbps symmetric)

• Providing access to MPLS network via GPON and VDSL2• Expanding portfolio of off-net providers with a focus on

expanding Ethernet capabilities

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IP Platform Evolution

• Continuing to invest in IQ network capabilities with the expected launch of IQ+ later this year‒ Pre-built into all CenturyLink data centers and assessing

3rd party data centers‒ Key new features include:

• Ability to build multiple logical networks over single physical connection with aggregated QoS

• Virtual CPE in the data centers• Fully managed end to end service with SLAs down to CPE

• Continue to upgrade network with ALU 7750 routers and Infinera ULH optronics• Build a programmable services backbone leveraging SDN and NFV with both

centralized and edge cloud capabilities‒ First service launched in December 2013: Fortinet-based security

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VoIP Platform Evolution

• Adopting and deploying best in class platforms across VoIP portfolio

• BroadSoft and Cisco HCS platform for Hosted VoIP & UC

• BroadSoft and Genesys platform for Contact Center• BroadSoft and Sonus platform for SIP Trunk• Ericsson platform for Consumer VoIP

IT Strategy & Management

Planning & IT Requirements

Architecture & Design

DevelopmentApplications &

Systems

Testing

Deployment Maintenance

Operations

Our Capabilities ›VIEW CENTURYLINK IT SERVICES ›

Hands-on Services Throughout the Entire IT Lifecycle