ceo 360 degree perspective gcc healthcare df ppt oct 09 · increased private investments immediate...
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360 Degree CEO Perspective of the
GCC Healthcare Industry
© 2009 Frost & Sullivan. All rights reserved. This document contains highly confidential information and is the sole property of Frost & Sullivan.
No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Frost & Sullivan
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© 2009 Frost & Sullivan All Rights Reserved
Agenda
The GCC Healthcare Industry OutlookAOverview By AreaB
Top 10 GCC Healthcare Trends1.
The Healthcare Crisis2.
Shifting Healthcare Expectations
Convergence in Healthcare
3.
4.
Healthcare Infrastructure1.
2. Medical Technologies
Emerging Geographies5.
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The GCC
Healthcare
Industry Outlook
Shifting Healthcare Expectations
Convergence in Healthcare
The Healthcare Crisis
Top 10 GCC Healthcare Trends
GCC Introduction
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ProjectedImpact on the
GCC HealthcareIndustry
High Impact
Low Impact
Certainty
Low High
2008– 2018
Top 10 GCC Healthcare Trends
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Patient Centric Care
and Holistic Approach
2008 20182013
Power Patient
Generation
Major Trend
GCC Healthcare In Pace With The Other Developed Regions
Customized
Solutions
Personalised
Healthcare
Private
Investment
Hospitals Go
Virtual
Smarter
Drugs
Devices Become
Monitors
Innovation vs.
Knowledge
Government
Initiatives
Health
Insurance
1
2
3
4
5
6
7
8
9
10
Selective and Customized CarePatients gain access to
health quality information
Initiation Customised Adoption Process
Holistic healthcare Solutions
One Stop Solution Customised Services &
Products Complete Customization
Genetic Testing
Targeted Clinical Trials
Information based medicine
Major diseases understood at molecular level
Wellness Care Presymptomatic diagnostics
& treatments
Increased Private Investments Immediate Private Investment OptionsMore Private Companies invest in
facilities and services
All departments/buildings within
hospitals are connected
Medical communities
become interconnectedRegional/Country-wide
Connectivity
Non-invasive delivery Drug cocktails will enhance productivity, memory,
and physical performance
Disease management Remote Patient Monitoring Self-monitoring
Increasing Expatriate Medical professionals keep
up with knowledge growth.In – House
Big Pie in Healthcare services Liquidating Healthcare Equilibrium
Expansion of Domestic
Insurance SectorIncreased Adoption and
Upgrading regulatory framework Customized individual insurance plan
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� Healthcare is challenged by Five interlocking crisis that make present healthcare systems unsustainable:
� Manpower Crisis
� Less Private Investments in Healthcare
� Regional Concentration
� Health Sector Reforms
� Health Insurance
Healthcare Crisis Faced By The GCC Countries
The GCC governments currently provide the lion’s share of health-care financing today—approximately 75 percent. To lessen the government burden, all GCC countries have recently
passed, or are in the process of passing, health-care insurance legislation.
Health Insurance
Manpower Crisis
GCC counties has ~75% expatriate physicians and ~80% of
expatriate nurses population
Majority of the GCC countries require more aggressive reforms and government regulations in areas like health insurance, clinical trials, medical devices and
pharmaceuticals
Health Sector Reform
Currently government holds majority of the healthcare investments (~70% ). The total hospital bed requirement is going to be more than double by 2018
Less Private Investments in Healthcare
Most of the healthcare players are focused only in major cities / towns
Regional Concentration
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Macroeconomic Indicators Of The GCC - Improving Slowly
The GCC GDP in USD Bn
4 %
3 %
2.4 % 2.8 %
3.9%
2.9%
GDP in USD Bn
(2008)
Healthcare Spending
as % of GDP
The GCC GDP grew at ~7% per year between 2002-2008
GDP is expected to reach ~1267 USD Bn by the year end 2018
Economic integration within the
region
Government reforms
Supportive demographics
Accumulation of wealth &
financial liquidity
Drivers for Growth
The Highest GDP growth rate is expected to be achieved by Saudi Arabia, Oman and Bahrain by the year 2018
More spending need to achieve international standards
GDP Growth: The growth of GDP is expected to be grow at a CAGR of 4.8% by 2018
Gross domestic product (GDP) Expenditure on health does not exceed more that 4% in any GCC countries
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Total Healthcare Expenditure country wise USD Bn
Average 2256
GCC has the lowest per capita total
expenditure on health when
compared to most regions of the
world
Macroeconomic Indicators Of The GCC Countries –High Income But Low Healthcare Spending
The new insurance law is expected to have positive impact on healthcare expenditure
More spending on healthcare infrastructure and facilities are required in order to take the healthcare services to higher level
to match international standards
Demand of quality healthcare services are going to impact the per capita expenditure in future
Saudi Arabia and UAE are expected to account for almost 76% of the total market value
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GCC Country wise Population in MnPopulation Age Density (in %)
Age Structure in GCC Vs Other Regions (in %)
Demographic Driving Healthcare Demand
The GCC Population in MnGCC Country wise Population in Mn
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Projected Increase In Treatment Demand In The GCC By 2025(%)
Digestive diseases
Skin diseases
Nutritional deficiancy
CNS disorders
Road traffic injuries
Dental & Gum diseases
Non Infectious Respiratory diseases
Infectious diseases
Occupational diseases
Maternal & Perinatal conditions
Endocrine disorders
Congenital Anomalies
Cardiovascular Diseases
Diabetes
Sense Organ Diseases
Masculoskeletal diseases
Cancer
Other Injuries
Urogenital diseases
Mental disorders
Average Growth
Rate of Treatment
Demand = 240%
Average Growth
Rate of Treatment
Demand = 240%
Governments in the region have begun to focus on preventive care for lifestyle
diseases.
Lifestyle diseases such as diabetes, high blood pressure, heart disease, and obesity
account to 50% of deaths in the Gulf region.
The public healthcare system largely focuses on general treatment and is under equipped to
deal with affluence-related ailments.
Heart diseases related to diabetes were responsible for 31% of all deaths in 2008.
The proportion of nationals suffering from diabetes in the UAE has reached 24%, the
second highest in the world.
Rise in Lifestyle Diseases Creating Challenges
2006
2025
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A Major Boost Will Come From Mandatory Health Insurance
Welfare Model
Market Model
A shift from…..
Drivers …..
�Currently GCC approach to healthcare is less efficient and will eventually become so expensive as to be unsustainable
�High native birth rates
�A growing aging population burden
�A steep rise in the incidence of chronic illness
�Poorly controlled inflation
�Technological innovation and increasing medical complexity�Rising healthcare expenditures
Shift of more of patients from public sector to private sector healthcare
The presence of private health insurers should improve the transparency of healthcare spending and benefits
throughout the GCC.
Abu Dhabi has licensed 27 players; Saudi Arabia has licensed 11, with 14 additional players awaiting their
licenses.
Governments are moving to healthcare models that require employers to
provide some level of coverage, as well as opening up their markets to private
insurers.
An increase in private-
sector participation in healthcare
Unprecedented opportunity to design,
early on, an optimal insurance model to fit
the population
Opportunity…..
Increase in burden of private healthcare
leading to more private participation and new
players
Privatization
of public health assets as a logical next step toward equilibrium
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Consumer Experiences In Other Markets Affecting Expectations From Healthcare
Greater variety of providers, products and services e.g. expensive health plans and alternative medicine services
Power patients have increased access to computers and information through multiple channels to seek and analyse health information
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Predictive tests
Disease Management
Gene Mapping &
Functional Analysis
Tailored Treatments-
Genomic/Proteomics based
Preventative Programmes
Health Management
Bio Chips: Controlled Released
Delivery Systems
Telemedicine
Remote Patient Monitoring
Drug Delivery
IT / Digital Information Systems
Nanotechnology
Convergence In Healthcare Enables A Preventative Approach To Healthcare
Medical Devices
Medical Technologies
Life Sciences
Technology…….Enables it
Economics………………Require it
Demographics………….Demand it
Enabling personalisation, targeted medicines, new drug delivery mechanisms, virtual patient monitoring tools, and
allowing a preventative approach to healthcare
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A Modern Healthcare System Is On The Horizon Demanding
A Healthcare Paradigm Shift
Unorganised Sector Healthcare Organized Sector
...From
Partial Out of pocket payments Cost Insurer or Employer paid
Provider Centric Focus Patient Centric
Centralised – Hospital Monitor De-Centralised–Shift to Community
Curative Approach Preventive
Lager Infectious Disease BurdenLarger Infectious Disease Burden
DiseasePattern
Increase in lifestyle driven diseases
Discreet Healthcare System Comprehensive Healthcare
...To
Low Quality; Low Volume Quality High Quality ; High Volume
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GCC Emerging Geographies
Saudi ArabiaHigh oil prices supported by
non-oil sectors such as finance, construction, transport, communication and
petrochemicals;
United Arab Emirates
Growth supported by domestic credit expansion, high population
growth, infrastructure spending and the vibrant non-oil sectors
KuwaitGrowing oil sector, huge projects in
pipeline for non-oil sectors.
QatarGrowing oil and non-oil
sectors, hydrocarbon boom, billing up large
external and fiscal surpluses
Oman
Service sector, oil and gas based industry and hydrocarbon. Post
BahrainMain driver are non-oil sectors,
financial services, manufacturing and tourism. Ongoing
diversification plan
© 2009 Frost & Sullivan All Rights Reserved
Agenda
The GCC Healthcare Industry OutlookAOverview By AreaB
Top 10 GCC Healthcare Trends1.
The Healthcare Crisis2.
Shifting Healthcare Expectations
Convergence in Healthcare
3.
4.
Healthcare Infrastructure1.
2. Medical Technologies
Emerging Geographies5.
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Healthcare
InfrastructurePrivate Investment – A Major Opportunity
Expatriate Dependence
Emerging Markets
Snapshot of Infrastructure Details
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Infrastructure Details Of The GCC Countries
Private hospitals are relatively new in the region and their role in healthcare provision is limited. However, Qatar and the UAE have
made significant headway in recent times
The growth of private healthcare services in the region, especially in Saudi Arabia and Oman, has stagnated in large part because of
the availability of free public services
Private hospitals tend to profile themselves either as providers of comprehensive services or by specializing on the treatment of
complex diseases
Governments in the region are actively providing incentives to attract private sector players, although the economic rationale of
some of the measures is debatable.
Oman has the lowest private sector participation in the region
Usually Private sector runs more hospitals but the number of privately controlled hospital beds is lesser
Expatriates in the region can access government healthcare services at heavily subsidized prices
Bahrain has been a pioneer in allowing the private sector to operate hospitals as early as in 1992.
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Number of beds: Country – Wise Number of beds required up to 2018
Volume Growth
Infrastructure Details Of The GCC Countries
59%
22%
49%
9% 17%
22% 30%
Key Drivers
Growing Population
Matching Recommended
Standards
Increase in Health
Expenditure
Government Health
Reforms
Increasing Health
InsuranceIncrease in
Lifestyle Diseases
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Heavy Dependence On Expatriate Healthcare Staff
Expatriate Physicians Expatriate Nurses
Expatriate Pharmacist
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Joint Ventures
Increasing Private Initiative A Major Opportunity
Private hospitals are relatively new in the region and their role in healthcare provision is limited. However,
Qatar and the UAE have made significant headway in recent times
The growth of private healthcare services in the region, especially in Saudi Arabia and Oman, has stagnated in
large part because of the availability of free public services
Private hospitals tend to profile themselves either as providers of comprehensive services or by specializing on
the treatment of complex diseases
Governments in the region are actively providing incentives to attract private sector players, although the
economic rationale of some of the measures is debatable.
Privatization of Public departments
Drivers of Private Investment Growth
Encouraging Corporate and
cooperative Projects
Subsidies for private projects
Federal Health Insurance Scheme
Fair & Liberal allocation of medical
licenses
Providing technical advice to
private players
Integration of Private & public
players
Providing equitable playing fields
Incentives through land & licenses
FDI in 2007 (USD Bn)FDI in 2007 (USD Bn)
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Medical
TechnologiesKey Opportunities
Future
Key Trends
Technical Innovation
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Technical Innovations Will Shift Healthcare From An Acute “Find It And Fix It”System To A “Wellness Tracking” System In GCC
Current Healthcare Systems
Suffer from the
“RADAR” Syndrome
Electronics Health Records (EHRs)
Chronic Disease Management Systems
Clinical solutions – Decision Support
Tools, Research Tool and Reference Tools
Disease Management Program
Home monitoring devices
Personal Health Records
Web- based education and support
Patient Scan
Good Chronic
Disease care
Patient Patient
Support Support
ToolsTools
Telehealthfor virtual interactions
Sharable Sharable
PersonalPersonal
Health Health
RecordsRecords
Web portalsto EHR Systems
Provider Provider
Support Support
ToolsTools
� System oriented to acute illness
� Patient’s role not emphasised
� Follow up sporadic
� Prevention overlooked
Patient then disappears from radar screen
� Patient Appears
(falls sick)
� Patient is treated
“find it and fix it”
� Patient is discharged
Future Healthcare Systems
Must Apply a
“GPS” Logic
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20072007Volumetric Imaging SystemsWeb Based PACS
20102010Multimodality SystemsMobile/Roaming PACS
20152015Image Enabled Electronic Health Records
Medical Imaging
Medical Imaging
Interoperability Key To Adoption In An Increasingly
Patient-centric Healthcare Delivery Model
20072007
Networked Modular Systems
20102010Move from Critical Care towards Sub Acute Care
20152015
Monitoring of Patients at Home
Patient Monitoring
Patient Monitoring
20072007
Clinical Systems
20102010Next Generation Integrated Clinical & Financial Systems
20152015Personal Health Management Systems & Tools
Healthcare IT
Healthcare IT
MedicalImaging
Healthcare IT
PatientMonitoring
The 3 areas are converging driven by a reorganization of HC
delivery. From large scale hospital care with high density of
specializations and technologies to a network of competence
centres achieving high quality outcome and economies of
scale, linked with primary and long term care facilities.
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Snapshot of Potential Opportunities – GCC
Mammography
Ultrasound
CT
MRI
X-Ray
3D Imaging S/w
CAD S/w
PACS
EMR
PAS
CPOE CIS
LIS
CDSS
Primary Care IT
Anesthesia Care
Obstetrics & Neonatal
Vital Signs Monitoring
Critical & Cardiac Care
ProjectedRevenues In
2012
High Revenues
Low Revenues
Growth Rate (2007-2012)Low High
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Next Generation Clinical, Administrative And Financial IT Systems & Applications Enable Medical Error Reduction, Clinical Optimization And Evidence-Based Medicine
Mainstream Adoption by 2012
� To facilitate and standardize care delivery, investment will go into sophisticated clinical, administrative and financial systems such as the EHR, CPOE, PACS, ERP and Enterprise
Scheduling Systems.
� The use of wireless devices within hospitals will increase to the point where coverage and quality-of-service issues will almost disappear.
Mainstream Adoption by 2020
� Regulatory compliance will have a slow but steady influence, particularly in the area of disaster recovery and business continuity.
� Clinical vendors offer more-comprehensive and affordable remote-hosting and high-availability options
� Organizations that have already made the leap to “Next Generation” systems will be looking to further leverage their investments through physician and patient portals, remote access applications and mobile extensions.
20072007--20122012CardiologyPACS/CIS
PACS/RISERP for
Healthcare
CPOE
Remote Monitoring
Enterprise Scheduling
ePrescribingEHR
Physician &Patient portals
eVisits
Emergency DeptAutomation
20122012--20202020
Patient Self-Service Kiosks
Personal “Cradle to Grave”Health Records
EHR Access Through Bedside Multimedia Terminals
Tele-Pathology
Disaster Recovery & Business Continuity
Integrated Clinical/Financial Systems
ICU Telemedicine
Ambulatory EHR
Personal Health Management Tools
Critical CareIT Systems
� While “return on investment”
remains a critical factor for Health
organizations when deciding IT
investments, it will not become the
sole factor in determining the value
of IT on service quality or outcomes.
� Home healthcare could evolve from a
sporadic practice today to a
mainstream care delivery model in the
next 5-10 years.
� Services like Online Consultations,
In-home Vital Signs Monitoring and
Online Disease Management
increasingly gaining momentum.Context Management
CCOW Protocol
Speech Recognition
Electronic Data Interchange
Tablet PCs& PDAs
Enterprise MPI
Distributed Antenna Systems
20072007--20122012
Natural LanguageProcessing
VoIP
Biometrics
Business Process Management
Hand-writingRecognition
RFID
BluetoothWirelessNetworking
Grid Computing
Data Lifecycle Management
SemanticInteroperability
Semantic Web
Service OrientedArchitecture
Home HealthServices
20122012--20202020
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With The Goal Of Creating A Single View Of A Patient’s Health Information, Hospitals Are Investing In Technologies To Pull Together All Departmental Systems Into An Integrated EHR
Intensive CareCardiology
Nursing
Pharmacy
Radiology
Laboratory
EHREHR
Emergency Room
SurgeryRehabilitation
Home Care
GPs/Physicians
Billing/Finance
� Integration cost represents 15–20% of hospital IT budgets
� Main cause is lack of adequate healthcare IT standards
� Current messaging and technology standards are not universally used in all product portfolios
� interoperability between systems using all or some of these standards has not been convincingly validated, while some of the standards conflict with one and other.
� Integration cost represents 15–20% of hospital IT budgets
� Main cause is lack of adequate healthcare IT standards
� Current messaging and technology standards are not universally used in all product portfolios
� interoperability between systems using all or some of these standards has not been convincingly validated, while some of the standards conflict with one and other.
StandardisationStandardisationLegislationLegislation
Regulations Governing Healthcare Stakeholders Regulations Governing Healthcare Stakeholders Regulations Governing Healthcare Stakeholders
InitiativesInitiatives Business ComplianceBusiness Compliance
95/46/EC95/46/EC
HIPAAHIPAA
Single Market RegulationsSingle Market Regulations
Messaging StandardsMessaging Standards
Terminology StandardsTerminology Standards
Integration InterfacesIntegration Interfaces
JCAHO & NCQAJCAHO & NCQA
CEN TC 251CEN TC 251
21 CFR 11 21 CFR 11
Corporate ComplianceCorporate Compliance
Business ContinuityBusiness Continuity
IT SecurityIT Security
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Strong Foundations Required to Foster Widespread Adaptation of eHealth Models Medical Technologies Industry Has The Opportunity To Build & Shape The Future
eHealth
Ensure ClinicianBuy-in
Encourage LargeScale Pilots
Use InternationallyAccepted Interoperability Standards
Enable Policies
Personalized
Health Care
Add Value for
Patients & Providers
High Quality, Safe
Health Care
Individuals Self-
Manage their Health
Improved Public
Health
Lower Cost
Health Care
Security &
Fraud Detection
Foster Adoption
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The Magnitude Of Growth, The Need For Fast Retrieval, 24/7 Availability And Improved Record Management Is Forcing A New Look At Operational Data Management
2020
2015
2010
2005
Integration Images forContext Based Medicine
3D – 4D ImagesVideo Images
Digital Cardiology
Digital X Rays
Exa Bytes
Tera Bytes
Giga Bytes
2020
2015
2010
2005
On the MoveData Access
Enterprise-wide PACS
Cardiology PACS
Radiology PACS
Data Generation Data Access and Communication
Data Storage
� No other industry in the past has
required such a phenomenal amount
of data to be stored for such long
periods of time.
� Enterprise-wide databases are
expected to grow 30-fold during the
next decade.
� The amount of data generated, used and stored in the modern healthcare environment is increasing
dramatically every year.
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PACS & Software Services To Drive Growth In Medical Imaging Market
� Modality markets not
likely to show
considerable growth
� Image management
tools and services to
contribute to greater
market share.
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Move From Critical Care To Sub-Acute Care EvidentRussia & China High Growth Markets For Patient Monitoring Equipment
• © 2009 Frost & Sullivan. All rights reserved. This document contains highly confidential information and is the sole property of Frost & Sullivan
• No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Frost & Sullivan
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3
Dorman Followwill, Partner & VP Healthcare, Europe,
Israel & Africa
Dorman Followwill is Partner, Executive committee director and Vice President Healthcare Practice for Frost & Sullivan Europe, Israel and Africa (EIA). He works closely with companies in the healthcare space supporting several key new business development initiatives in EIA.
Followwill is instrumental in Driving the Chairman’s Series on Growth for the EIA region. Followwill headed sales as member of the Executive Committee for EIA, and drove record margins in 2008 for the region; he also manages Presentation and Sales Training initiatives.
Followwill has driven several Consulting Business Development Successes in Europe including PlasmaSelect Healthcare, Merck Chemicals and Montagu, a leading private equity firmHe earlier worked with Frost & Sullivan’s Healthcare Practice in North America, as Global Vice President, moving onto becoming a partner. In his North American stint, Followwill, was responsible for generating total of $6.8M in margin over the period 2002-2005.
Followwill has spoken at numerous industry events and conferences and has been featured in leading healthcare media
Dorman FollowwillPartner, Executive Committee Director & VP HealthcareEurope, Israel & Africa
BA, The Management of Organizations - Stanford University