Certificate for Module inDesign Thinking for Social Innovation單元「應用設計思維於社會創新」證書

Course Code：211-50400

Who should attend?

Supervisory sta� and frontline sta� of social service organisation

Persons who are interested in pursuing career as an innovation practitioner

Benefits / Special Features Learning materials are designed by DesignThinkers Academy

(DTA), which is one of the leading Design Thinking training institutes in the world. DTA represents in 25 countries and has developed over 75,000 Design Thinkers for hundreds of top-notch companies.

InnoEdge is a market leader in consulting on Design Thinking with a proven track record. DTA partners with InnoEdge to provide a world-class innovation model with localized practices in Hong Kong & Mainland China.

Students may opt to obtain a Design Thinking Fundamentals (1-day) Certi�ate from DesignThinkers Academy Hong Kong (DTA HK)

Site visit to an international NGO with valuable experience sharing session by social innovation leaders and design thinking facilitators

Sharing from special guest(s) of social welfare sector on successful case of adopting Design Thinking Methodologies in social services for Social Innovation Fund application

Duration and Mode of Study30 hours, 1 session per week (Thursday), 7-10 pm

Commencement Date: Tentatively 26 June 2021 (Saturday)

Site visit will be arranged on Saturday

The real work of social innovation is to fix our broken human systems

Cheryl HellerCheryl Heller

The real work of social innovation is to fix our broken human systems

Enable social services sta� to build creative con�dence and be ready to

start using Design Thinking on social innovation projects

60 - 80% CEF reimbursable

This course has been included in the list of reimbursable courses under the Continuing Education Fund. This course is recognised under the Quali�cations Framework (QF Level 4)

Certi�cate for Module in Design Thinking for Social Innovation is recognized under the QFQF level: QF level 4; QF credits: 9 QF creditsQR registration number: 20/000779/L4Validity period: On-going since 13 Nov 2020

Learning materials includes Design Thinking Casebook

covered with successful cases

Learn how to manage every phase of the Design Thinking methodology and

implement in the process of developing innovative solutions

to enhance social services

Enquiries

SCO

PE/1

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3442 7423 / 3442 7275 oskarlam@cityu.edu.hk www.cityu.edu.hk/ce/dtsi

Total Contact Hours 30 hours

1. Discovering in-depth demands of bene�ciaries and stakeholders of NGOs 9 hours Explore the critical factual information about bene�ciaries’ challenges Identify the di�erent levels of stakeholders for bene�ciaries’ challenges Prepare a series of empathic questions for conducting design researches Discover the bene�ciaries’ pain points, desires, and aspirations through empathy interviews

2. De�ning critical bene�ciaries’ demand in the social world 3 hours Cluster the critical factors of the challenge through qualitative data mapping Sketch the appearance, behavior and attitude of selected bene�ciaries’ segment(s)

3. De�ning social innovation opportunities in the real social world 3 hours Analyze the bene�ciaries’ experiences & challenges and expectations through bene�ciaries’ journey mapping Identify the major root cause and social innovation opportunities of bene�ciaries’ challenge(s)

4. Developing breakthrough and disruptive ideas 3 hours Develop di�erent levels of breakthrough ideas through vertical thinking approaches Develop di�erent dimensions of disruptive ideas through lateral thinking approaches

5. Prioritizing breakthrough and disruptive ideas 3 hours Rank their developed ideas with the considerations of return-on-investment Prioritize their developed ideas with di�erent angles of bene�ciaries’ or social perspectives

6. Turning innovative ideas to innovative solutions 3 hours Transform ideas to visualized and actionable solution(s) with key execution stages Build the qualitative, touchable and experienceable prototypes of selected solutions

7. Delivering innovative solutions to real social world 6 hours Present �nalized solution with predictable social bene�ts and bene�ciaries’ feedback Site visit to International NGO (3-hour) Develop the implementation plan of �nalized solutions with social risk analysis

Course Structure

Application Deadline1 week before course commencement

Assessment and Award1) Passing Mark: score at least 40% for each assessment

component in addition to an overall pass mark of 50%

2) Overall attendance requirement of 70% or above

Course Fee : HK$12,800 (60%-80% CEF reimbursement)

Certi�cation Fee for : HK$100 (Payable to InnoEdge, soleDesign Thinking business partner of DTA HK)Fundamentals# # Students may opt to obtain a Design Thinking Fundamentals

(1-day) Certi�cate from DTA HK

Online Application : www.scope.edu/eapp/DTSInnovation

Fees and Online ApplicationAdmission Requirements Have obtained level 2 or above in �ve subjects in HKDSE

Examination, including Chinese Language and English Language; or equivalent, PLUS at least one year of relevant work experience in supervisory capacities in social service organisations; OR

HKCEE level 2/ Grade E or above in �ve subjects including Chinese and English language with at least 2 years relevant work experience; OR

Mature students of at least 21 years of age with 3 years relevant work experience

Medium of InstructionEnglish supplemented with Cantonese, assessments will be conducted in English

CityU SCOPE Learning Centre in Tsim Sha Tsui East(Classes may be conducted online in response to the development of the COVID-19 pandemic)

Venue