certificate of boat management - worked example
DESCRIPTION
Cotswold Canals Trust Trip Boat Operations ManualTRANSCRIPT
1
August 2007
Cotswold Canals Trust Cotswold Canals Trust Cotswold Canals Trust Cotswold Canals Trust Trip Boat IngleshamTrip Boat IngleshamTrip Boat IngleshamTrip Boat Inglesham
Operational Best Practice & Safety Procedures
Contents
Aims & Objectives - How & Why we do it .............................. 2
An Overview of the Inglesham Operation ...............................3
Personal Safety .............................................................4
Weils Disease ................................................................5
Passenger Care ..............................................................6
Method of Operation ...................................................7 & 8
Private Charter Trips .......................................................9
Operational Safety ........................................................ 10
Operational Notes ......................................................... 11
Steerers ..................................................................12-13
Navigation Sound Signals ................................................. 14
Cabin Crew / Narrator .................................................... 15
Passenger Safety Address ............................................... 16
Bankside Crew ............................................................. 17
Commentary Pictures ............................................... 18 & 19
94 Fascinating Facts ................................................. 20 - 23
Team Leader’s Check Lists ........................................ 24 & 25
Seasonal Engineering & Maintenance Schedule ................. 26 & 27
Administration & Statistics Record ..................................... 28
Boat Handling Competencies Record ................................... 29
Using the CCT CONNECT Rostering system for Inglesham ........... 30
Recruiting Trust Members ................................................ 31
Notes & Quotes ...................................................... 32 & 33
2
August 2007
Trip Boat Operation
Aims & Objectives
Aims
− To operate the Cotswold Canals Trust Trip Boats safely, effectively and profitably
− To use the Cotswold Canals Trust Trip Boats to inform, educate & entertain the
public
− To increase the public awareness of the Cotswold Canals Trust aims & objectives
− To increase membership of The Cotswold Canals Trust
− To recruit active volunteers to further the aims of The Cotswold Canals Trust
Objectives
To achieve the aims outlined above by employing best practice in the following:
− Crew safety
− Passenger Safety
− Boat Preparation
− Boat Safety Checks
− Emergency Procedures
− Steering, Navigation & Mooring
− Rope-work - knots, coiling & handling ropes
− Route Information Commentary
− Customer Service & Membership Recruitment
3
August 2007
An Overview of the Inglesham Operation
Background
The Cotswold Canals Trust (CCT) owned boat Inglesham is operated by volunteer crews
on the River Thames at Lechlade. Pleasure trips advertise the Trust’s attract new
members and raise funds to aid the restoration of the waterway link between Inglesham
on the River Thames and Saul Junction on the Gloucester–Sharpness Canal.
The Inglesham Trip Boat Operation also assists the Environment Agency in promoting the
use of the Upper Thames.
Mooring & Storage
This view shows Inglesham at its
‘home mooring’ pontoon at
St. Johns Lock, Lechlade.
Public Trips do not operate from
this mooring.
When & How
− Boat trips at Lechlade are run between 11am and 5pm on Saturdays, Sundays &
Bank Holidays from Easter until late September
− Trips also operate on most weekdays during school holidays
− Trips run on demand unless weather or river conditions affect safety
− Trips start from the Riverside Park Operating Site on the south bank of the Thames
and depart westward towards the Inglesham Round House
− The boat is licensed for a maximum of twelve passengers. This includes children
under 2years for whom no charge is made
− Inglesham can be hired for Private Charter trips
Over Winter
Inglesham is craned out of the water at the end of the boat trip season. It is then stored
in the grounds of The Trout public house. Winter maintenance is carried out by Trust
volunteers.
4
August 2007
Personal Safety
This section addresses the personal safety of the trip boat crew.
A neat and tidy turnout is important. Not only will tidiness serve to ensure your safety
but passengers will make a judgement upon the professionalism of the operation in
general. Such a judgement may be an almost unconscious conclusion. It should establish
confidence and calm in the minds of the passenger and crew members alike.
Remembering that we are out to impress our guests and to instil confidence, here are
eleven personal safety points to consider...
1. Non slip shoes, with no trailing laces, are the order of the day
2. Top garments must avoid loose belts and lacings or other components that could
snag in the boats fittings or impede movement
3. Always portray an air of ‘calm control’
4. Move about the boat and berthing site smoothly and calmly
5. Keep ropes and equipment stowed tidily
6. There is a lifebelt & line, as well as a mud weight & anchor on board.
Take time to learn about their use
7. All Trip Boat Team members & crew should
wear an item of Cotswold Canals Trust Green
clothing. This serves to emphasise corporacy
and professionalism as well as being an aid
to safety in identifying crew members in
case of emergency
8. All Trip Boat Team members will wear their
Personal Flotation Device (PFD ) - or
lifejacket) when carrying out any waterside
procedures
9. Select your PFD before you commence
Duty. Check that the two bright green
tags are present.
10. Adjust it for fit & comfort. Report any
damage or dysfunction
11. The PFD serves as a badge of office and
provides an aid to flotation should a crew
member be in the water for any reason
12. The PFD is always worn over your top
most garment
5
August 2007
Health & Safety Weils Disease
As part of an agreement with the Environment Agency the Cotswold Canals Trust Trip Boat
organisers have undertaken to offer advice to boat crews and work party personnel
regarding the Health & Safety issues that relate to Weils Disease, (or Leptospirosis)
Unlike tap water, the water in rivers, canals and reservoirs is untreated. Micro-organisms
are naturally present.
Weil’s Disease is an infection, which can be fatal if contracted.
Nearly all rats in the wild carry the bacteria causing this illness. Other rodents (and even
pigs & cattle) can also carry it. The bacteria are excreted in the urine of the infected rat
or animal and can survive for several weeks in water or damp soil. Infection to man is
caused when the bacteria enters the body through either a cut or abrasion to the skin or
through the mucus membrane of the eyes, nose or mouth.
The risk of contracting Weil’s Disease - is extremely small.
However, sensible precautions should be taken as follows:
− Anyone participating in a work party should wear gloves and protective clothing whilst working on site
− Avoid full immersion in river water
− Cover all cuts and abrasions with waterproof dressings before contact with water
− Avoid rubbing your eyes, noise and mouth during whilst working
− Wash all exposed skin after contact with water and before eating
− Do not put wet ropes, fishing lines or other objects in your mouth
− Should illness occur within two weeks of contact, inform your doctor that you have been in contact with untreated water
6
August 2007
Passenger Care
We have already described the need to create a good impression and the
positive effect that such an approach can have upon safety, enjoyment and
profit. We have a duty of care towards our colleagues and passengers.
People boarding a trip boat will inevitably come from a wide range of
backgrounds and experience. Some may be experienced boaters or sailors who
are well used to the movement of a floating vessel, its associated characteris-
tics and areas of risk.
Others may well be first time visitors to the waterways. They may experience
extreme nervousness at the movement of the boat as they board.
They may be excited and have little or no understanding of the dangers of
running, jumping or shouting in the vicinity of, or on the boat.
When asked the question, “What is the most difficult task in relation to trip
boat passengers?”, one experienced trip boat crewmember replied…
“Getting them to sit down and sit still”
Trip boat operators, i.e. Steerers, narrators and bankside crew all have a responsibility
to care for our customers.
This can be achieved with just a little thought and the utilisation of the most useful
tool in all human transactions ...empathy.
Top Tips for good passenger care...
1. Put yourself in their place
2. Observe, listen, watch and assess. React accordingly
3. Address and direct the passengers quietly and confidently
4. Be clear and firm when the situation demands
5. Beware of patronising tones
6. Once on board, consider asking the seated group the question, “Who has been on
a river trip boat before?” The answers may well assist you in your delivery of the
safety address and the information commentary!
7. Insist that passengers keep heads, arms and legs within the profile of the boat
whilst under way
8. Insist that everyone remains seated at all times, especially when returning to the
mooring point and waiting to step off the boat. Small children may, under
supervision of their parent, guardian or carer, stand at the front of the cabin in
order to get a better view during the trip
9. Always smile and communicate with your customers, colleagues and crew in a
friendly and supportive tone
10. Remember that we are out to impress our guests and to instil confidence.
The next person to step on board might just be the wealthy benefactor the Trust
needs as a corporate member!
7
August 2007
Trip Boat Operation - Method of Operation
The Inglesham Trip Boat Team
Staffing
The Inglesham Trip Boat Team consists of a minimum of four people Team Leader,
Accredited Steerer, Cabin Crew/Narrator & Bank Side Team
The Team Leader
The overall supervisor & manager on the day with responsibility for the entire operation.
(This person may also perform any other team role)
Boat Crew
− Steerer has sole responsibility for the boat whilst at the helm
− Cabin Crew/Narrator works under the direction of the Steerer to oversee the
embarkation and disembarkation of the passengers. Provides an information
commentary appropriate to the route and passenger group
Bank Side Team
− Two persons - Required to assist with casting off and mooring under the
direction of The Steerer. They also staff the ticket & sales gazebo
Administration, Safety & Other issues
− No alcohol or drugs, other than normal medication, are to be consumed while on
any boat trip volunteer duty
− It is illegal for passengers and crew members to smoke on board
− Crew members should always wear a visible item of green CCT clothing.
Such clothing is available for purchase
− Team members scheduled to crew the boat should report to the Team Leader
to make the boat ready and to sail it to the embarkation point
− The Team Leader’s Check List must be completed re: boat & engine preparation
− Entries are made for the day in the Boat Log & Passenger Log
− Inglesham must be clean. Wet or slippery areas on floors or steps must be dried
− Inglesham carries a removable Cotswold Canals Trust flag at the stern and a
burgee at the bow. They should be mounted/dismounted from within the boat
− If it is necessary to work on the open deck, a Personal Flotation Device (PFD)
must be worn
8
August 2007
Trip Boat Operation Method of Operation (continued)
Equipment Storage
− The Canals Trust has storage facilities in the back of the Visitor Information
Centre at St. Johns Lock
− Personal Flotation Devices (PFD) are stored on hooks, and should not be left
where damp conditions may cause auto-inflation
− Mooring lines & springs are attached to Inglesham' s deck cleats. When not in use,
they are stowed near to the boarding steps where they can be readily accessed
and passed to assistants on the bank. It is seldom necessary to throw lines from
the open deck
− Mooring lines are a potential trip hazard. Ropes should be kept as close to the
ground as possible. On board they should be tied off at the entry points
− Boarding steps are moulded into Inglesham' s port and starboard hull. To improve
access headroom the overhead canopy above the steps can be rolled away and se-
cured. This is most efficiently achieved by sliding the wooden canopy support bat-
tens left or right. This allows unrestricted movement of the zips and avoids stand-
ing unsupported on the steps
− First Aid Boxes must be in position (Bow Locker and Rear Starboard Locker)
Navigating & Manoeuvring
− Current on the River Thames can be strong even several days after heavy rain
− Beware: The mooring pontoons at St Johns are slippery when wet
− Water level & flows in the Thames are variable. Heavy rainfall and the Lock
Keeper’s control of the weirs are contributory factors. When water levels are high
extra care must be taken particularly when navigating the footbridge near
Inglesham Roundhouse
− The wind significantly affects the handling of Inglesham. The boat turns more
easily INTO the wind. The boat rapidly drifts sideways with the current
− Excessive speed creates a bow wash which erodes the river bank and creates
discomfort for other river users and wildlife. The river speed limit of 5.0 mph or
8.0 kph must be observed at all times
− When manoeuvring the boat, control is maintained by a combination of forward
and reverse gears and engine speed. Rapid movement of the single lever control
between forward & reverse should be avoided. Excessive acceleration of the
engine causes the propeller to become ineffective. This is known as ‘cavitation’
− Small pleasure boats at Lechlade are often hired by people who receive little or
no boat handling instruction. Boats will be seen on the wrong side of the river, ex-
ceeding the speed limit, out of control, adrift and operated by incompetent per-
sons who may also be under the influence of alcohol
− Anglers fish in the Thames from both banks. They may be reluctant to reel in lines
when boats pass. Caution should be exercised to avoid fouling their line & tackle
9
August 2007
Trip Boat Operation Method of Operation - Charter Trips
Staffing & Routes
− Charter trips during Lock Keepers Hours may be operated by two persons
− Three members are required to crew the boat when the lock keeper is not on
duty, or after dark
− Charter Trip crews must include a Team Leader and Accredited Steerer
− Charter trips travelling east can pass through a number of locks
− Locks are operated by Inglesham' s crew when lock keepers are off duty
− The Crew Member who disembarks to operate locks must wear a PFD
− Charter trips normally start from one of the lay-bys at St. Johns Lock. This is not a
right. Permission must be obtained from the lock keeper and that person’s
instructions followed
− Charter trips may travel west (upstream), beyond the Round House at the
discretion of the crew. The Environment Agency does not guarantee navigation
beyond The Round House
− The river to Inglesham village and St. Johns Church is straightforward to navigate
but the channel beyond becomes narrow. This presents a risk of damage to
Inglesham' s side screens from bushes and low branches
− Whilst it is increasingly difficult to turn around, Inglesham has previously
navigated two miles upstream of the Round House without problems!
Steerers should only attempt this stretch of the river with paying passengers if
they have previously evaluated the trip with crew only aboard
− Charter Trips may start elsewhere by arrangement between the hirer and Steerers
Operating after dark
− Charter trips may operate after dark
− Navigation lights must be used after sunset
− If navigating after dark, navigation lights on Inglesham should be supplemented by
demountable headlights (stowed in the port aft under seat locker)
− The headlights are mounted to provide broad horizontal beams at 45° to the
direction of travel. The headlights illuminate both riverbanks.
A headlight facing straight ahead dazzles the steerer of any oncoming boat.
Additionally, the darkened river ahead has few features to be illuminated
− Note: Adventuress, a large steel trip boat operated by Cotswold River Cruises
navigates after dark and needs to stay in the centre of the river
10
August 2007
Operational Safety
It has long been held that ‘Shared responsibility often results in no responsibility.’
It is therefore the Team Leader’s sole responsibility to assess if it is safe to commence
the boat trip operation.
Red Boards
If St. Johns Lock is showing
‘Red Boards’ the boat must
not be moved.
The crew should check that
the mooring ropes are
correctly tied so that we do
not lose the craft.
If it is essential to move the
boat for safety reasons take
advice from the lock keeper.
The crew must wear PFDs.
Yellow Boards
If St. Johns Lock is
showing ‘Yellow Boards’ the
advice of the lock keeper or
the Environment Agency -
Duty Competent Officer
should be sought as to the
safety of using the boat.
High Wind
The boat is affected by winds
because of the side screens.
If the wind is strong to the
point of making the turns
difficult then trip boat
operations should be stopped and the boat returned to its mooring. Mooring up in high
winds can be difficult and should be planned with someone on shore able to receive the
mooring ropes.
If the boat is not operating notify John Wallace, the Boat Charter Manager,
on 01446 760 314 or mobile 07941 611 817
Useful Numbers
Inglesham' s on board mobile 07747 546 179
St. Johns Lock 07766 442 522 or 01367 252 309
Environment Agency Help Line 0800 807 060 - ask for the Duty Competent Officer -
Upper Thames to call back.
11
August 2007
Operational Notes
Keys
− The keys for engine & console access are stored in the black bag kept in the
Visitor Information Centre store. New Steerers will be shown where reserve keys
are stored
Switches
− Leave the 'Horn' and both 'Instruments' switches in the ON position
Canopy & Side-screens
Start of the day
− Take care with the stiffening battens in the roll-up panels above the steps.
The batten ends should be eased carefully out from under the canopy before
rolling up. When closing up, the batten ends should be replaced with their ends
between the steel frame and the canopy
− The forward and aft screens must not be rolled up in situ
End of the day
− Secure forward screen horizontally below the canopy using the three Velcro straps
− The aft screen, (when rolled along its length giving the shortest possible roll) will
stow in the seat locker just ahead of the steps
− Pull the roof zips all the way down before attaching the side-screen
Seat Lockers & Cushions
− Lift the seat cushion at its front edge before raising a locker lid. When refitting the
seat cushion it is best to drop the front edge in first then push the back down
Mud Weight Anchor
− The Mud Weight Anchor is only to be used in an emergency - e.g. to prevent the
boat from being carried into a weir by the river’s current in the case of engine or
drive failure . It should be left at the forward end of the deck with its rope coiled
neatly round it, loop outermost
− Put three turns of rope around the foredeck cleat before deploying the Mud Weight
− The rope is always secured to the forward bulkhead
− If it is dropped overboard, it may not be possible to retrieve. Therefore it should be
used only if the safety of the boat, its crew or passengers are in jeopardy
Mooring Lines
− When mooring at Riverside use the two short lines on the port side cleats
− When mooring the boat at St. Johns use the port side cleats for the springs and the
bow & stern cleats for the main mooring lines
12
August 2007
Trip Boat Operation The Steerer
Accreditation
The Inglesham Steerer must hold one of the following qualifications...
− The Royal Yachting Association’s Inland Waterways Helmsman Certificate
− The National Community Boats Association’s Complete Crew Course Certificate
− The Board of Trade’s Boat Masters Certificate
− Or, have been trained, assessed & certificated in a range of competencies by a
Trip Boat Team Member duly accredited as above. This is a requirement of
Cotswold Canals Trust insurance. (See Competencies Certificate on page 25)
Responsibilities
− The Steerer is solely responsible for, and in control of navigating the vessel
− The Steerer’s instructions & directions relating to navigating the vessel must be ad-hered to at all times. Remember... a boat has only one Steerer!
− The Steerer & Trip Boat Team will receive a briefing from the Team Leader who is in overall control of the trip boat operation on the day
Route Familiarisation Steerers must familiarise themselves with the 30 minute cruise route. Here are some tips...
− At the Roundhouse Steerers hold the boat in position while the narrator describes
the wharf, canal, and cottage. How this is done safely depends upon wind, river flow and other traffic
− There are boulders under the water at the corner of the cottage side of the
entrance to the canal. The boat should be kept at least three metres away from this corner
− On the southern side there are shallows where cows have trodden down the bank
− Turning Inglesham at the Roundhouse may require a number of manoeuvres
13
August 2007
Trip Boat Operation The Steerer (continued)
Cotswold River Cruises
− Cotswold River Cruises trip boat Adventuress operates from The Riverside Inn,
Halfpenny Bridge. She is a large wide beam steel vessel licensed to carry sixty eight
passengers. Adventuress is considerably longer, wider and heavier than
Inglesham! Keep a lookout for Adventuress leaving her berth at The Riverside Inn
− When navigating upstream through Halfpenny Bridge Inglesham' s Crew must remain
alert for other boat traffic
− The Adventuress skipper cannot see any vessel when emerging from her berth and
will give one long blast on her horn
− The Inglesham Steerer on hearing this
must reply with a long blast.
This informs the Adventuress crew of
Inglesham' s presence
− If further away, possibly far enough for
Inglesham' s horn not to be heard by
Adventuress, then be prepared to stop
to allow Adventuress to manoeuvre
under the bridge. She is a large vessel
coming out across the stream and will need time and space to safely complete this
difficult turn amidst smaller craft
− Turning at the eastern end of the route can be affected by the wind. The bank by
the schoolhouse is shallow. Be careful to watch for other vessels before turning and
let them pass. One may turn around to port or starboard, whichever is found best
on the day. A Steerers may have to do three or even five point turns
There are other navigational challenges for the Inglesham Steerers
− Local youths have jumped from the
parapets of Halfpenny Bridge for as
long as it has spanned the River
Thames. Reduced speed, sound
signals and smiles of indulgence are
recommended!
− Navigation near the bridge is further
restricted by limited lines of vision
created by vegetation & trees
− Novice navigators of small craft can
be hazardous to navigation
− Steerers and Crew must work as a
team keeping lookout for hazards in order to take early avoiding action
14
August 2007
Trip Boat Operation Steerers (continued)
Navigation Sound Signals
Navigation Sound Signals
− There are recognised sound signals to
indicate a vessel’s intention of
turning to starboard – (the right)
or to port – (the left)
These signals are used by commercial
craft such as Adventuress
− Note: These sound signals are not al-
ways understood by all pleasure
boaters
− Therefore, under instruction from
the Steerers, having sounded such a
sound signal, a crew member can
reinforce the meaning of the sound
signal by giving a firm, clear hand
signal of their own vessel’s intended
movement! Hand signals should not
be given as an instruction to another
vessel
− The standard sound signal - five short
blasts means:
“I do not understand what you are
doing, please advise me”
(Example: A coxless four rowing
towards you on the wrong side of the
river)
I do not understand what you are doing, please
advise me.
Four short blasts - followed by…
One short blast = Turning about to starboard
Two short blasts = Turning about to port
Three short blasts = My engine is in reverse
15
August 2007
Cabin Crew - Narrators
The Cabin Crew person (Narrator) is directly accountable to the Steerer and has a range of duties to perform… Before Departure
− Check mooring ropes are secure and boat is tight to the bank
− Allow passengers onto the boat only when it is secured tight to the bank
− Assist passengers to board
− Ensure that passenger numbers do not exceed twelve
− Introduce Crew & Steerers
− Deliver the Passenger Safety Address detailed on page 16. This informs the passengers that they must… Remain seated throughout the trip Keep children under control Keep within the profile of the boat
During the Trip
− Remain on board at all times while passengers are on board
− Use ropes as directed by the Steerers (Top Tip - Avoid throwing ropes. Where practicable, passing a coiled rope from boat to bank crew, will avoid dropped or tangled ropes
− Be alert to the position of the boat and the actions of other vessels
− Be watchful of children near the steps to the exit points ensuring that they do not play with the ropes
− Provide a Trip Commentary appropriate to the passenger group.
Key attractions include:
The Roundhouse and its associated structures
The entrance to the Thames and Severn Canal, including the lock
Lechlade Port and its structures including the Agent’s house
The wharves and the warehouses
Church House (built by the wharfingers)
St. Johns Church at Inglesham
The World War II ‘pill box’
St. Johns Lock
Halfpenny Bridge
Conclusion of the Trip
− Ensure that all passengers remain seated until instructed to leave
− Under the direction of the Steerers ensure safe secure mooring of the boat
− Assist the passengers to leave the boat
− Check the passenger space for lost property
16
August 2007
Passenger Safety Address
Having welcomed your passengers and helped them on board it is essential
that all present are aware of certain rules and safety procedures.
This address must be delivered in a warm and reassuring manner.
Even at the end of a long day the safety address must sound, and appear
fresh, vital and important.
Inappropriate humour regarding ‘shipwreck’ etc. must be avoided.
Remember, there may be a nervous person aboard whose enjoyment could be
spoilt by such an ‘off the cuff’ remark.
Individual circumstances, characteristics and personalities mean that the
address can be adjusted to suit the passenger group or trip type.
Please avoid the ‘robot delivery’ typified by some airline cabin staff.
This can occur when fatigue takes effect.
Here is a list of issues to be covered. The way you deliver the message and
words used should be your own.
1. Welcome aboard the Cotswold Canals Trust Trip Boat Inglesham.
My name is……… Our Steerer’s name is………… The Steerer is in charge of the boat
2. Who has been on a River Trip Boat before?
3. Today's trip will last approximately 30 minutes. We think you will find it
enjoyable and interesting. If you have any questions or extra information do let me know
4. We have a mobile phone on board should any illness or incident occur
5. In keeping with recent legislation smoking is not permitted on board
6. For safety & environmental reasons - use the litter bin onboard.
Do not throw anything overboard
7. At all times keep your head, hands, arms and legs inside the boat
8. Please note that the steering position is at the back of the boat. Please do not
obscure the Steerer’s view when the boat is moving (also applies to the narrator!)
9. On arrival back at the mooring please remain seated
10. Wait until the boat is tied up. You will be told when the boat is secure
and it is safe to leave
11. Towards the end of the trip we will let you know how you can help the
Cotswold Canals Trust. (See page 31 re. completing Trust Membership Forms)
17
August 2007
Bankside Team
An Overview
The Bankside Team operates on Riverside Park - the south bank of the Thames.
This beautiful waterside area is popular with ramblers, dog walkers and tourists.
It is distinctly possible that such visitors may know nothing of the area, the river or our
restoration aims. Similarly they may have no firm intention of taking a river boat trip or
joining the Cotswold Canals Trust! This is where an alert, friendly and well informed
bankside team can inform, educate and entertain those visitors whilst encouraging
them to spend some time... and money… with us!
The Bankside Crew’s primary responsibility is to staff the souvenir & ticket sales gazebo
whilst promoting the aims of the Cotswold Canals Trust in general and the Inglesham
boat trips in particular. There are many things to be done in order for this to occur...
Start of the Day
− Display the direction signs and information boards
− Move the stock, cash, equipment & documentation to the boat from the
Visitor Information Centre
− Assist the Steerers to move the boat to Riverside Park from the mooring at
St Johns Lock
− Erect the sales gazebo
− Unpack and display the sales stock
During the Day
− Sell boat trip tickets and issue boarding passes
− Record the number of passengers on each trip. Ensure maximum of twelve
passengers per trip (including children under 2 years old)
− Assist passengers when boarding
− Keep a running total of the number of passengers carried
− Sell books, guides and souvenirs as per the Trust trading guidelines
− Talk to people about the Trust’s history, aims, objectives and membership
− Keep the landing area safe & free from obstructions
− Assist with mooring the boat as directed by the Steerers
− Assist passengers to disembark
End of the Day
− Re-pack the sales stock
− Dismantle the gazebo
− Pack all the goods and equipment and return to the boat
− Assist with return of the boat to the mooring as directed by the Steerers
− Reconcile fares & stock sales takings
− Return float cash, stock and documentation
− Deliver takings & sales record sheet to No. 1 Lock House
− Take a well earned rest!
18
August 2007
Page for captioned pictures/route commentary
19
August 2007
Page for captioned pictures/route commentary
20
August 2007
94 Fascinating Facts
Lechlade & Inglesham Local History
1. Halfpenny Bridge was opened in 1792, three years after the canals opened
2. The southern arch in Halfpenny Bridge is shaped to allow a towing horse to pass
3. The Halfpenny Bridge Toll Keeper lived in the small square house attached to the bridge
4. Before the bridge was built by an independent company, the Thames was crossed by a ford
known as Tidford which was at the 'Free Wharf'. The nearest bridge crossing was St. Johns Bridge
5. St. John's Lock and St. John's Bridge are named after St. John's Priory
6. Lechlade Junior School's postal address is Wharf Lane
Coinage & Tokens
7. To make a ‘half penny’ a whole silver penny was often snipped in two
8. Half a half penny - a ‘four-thing’... gave its name to the farthing, when a ‘half penny’ was itself
snipped in two
9. King George III, monarch in 1789, would not often allow his image to be featured on a base metal
(copper) coin
10. Because there was a shortage of small denomination coins, copper tokens were made for the
Thames & Severn Canal Company
11. Some 306,000 Thames & Severn tokens were struck from three tons of copper. Four designs
include just a few silver presentation pieces
12. Tokens were generally accepted in the Thames & Severn company trading area. They could be
changed into real money at the Canal Company store at Brimscombe Port
13. A similar token was issued featuring Isaac Perrins, a famous prize fighter, who worked at the
Thames Head pump after he left the ring in 1789
Churches & Buildings
14. Inglesham Church is still consecrated, but is used only at Easter and Christmas
15. St. Lawrence's Church was once believed to have been called St. Mary's Church
16. King Henry VIII gave Lechlade Manor to Catherine of Aragon. She may have had the Church name
changed from St. Mary’s to St. Lawrence’s, after the patron saint of Aragon
17. Some of the refurbished buildings west of the Riverside Inn are among the oldest in Lechlade
18. Some of these buildings were warehouses for canal goods. Some are 17th and some 18th century
19. Shelley's Walk, named after the poet, runs from St. Lawrence's church towards St. John’s Bridge
20. William Morris founder of the Arts and Crafts Movement lived at Kelmscott Manor, near the
Thames a few miles east of Lechlade. Morris was especially fond of Inglesham Church and
protected it from being modernised
21. The wharf in front of the Riverside pub is called Park End Wharf
21
August 2007
The Thames & Severn Canal
22. The Thames and Severn Canal is 27 miles long
23. The navigable through route was opened in 1789
24. The first boat from the River Severn reached the River Thames on 19 November 1789
25. The price of coal in Lechlade fell by 50% when the canals were opened
26. Coal was delivered by canal to Lechlade from Park End Colliery in the Forest of Dean
27. The Thames and Severn Canal was abandoned in 1933, 144 years after it was opened
28. There are 28 locks, rising 241 ft in the 7 miles, between Wallbridge and Daneway
29. The summit pound at Daneway is 360' above sea level at Teddington
30. A wind pump was first used to pump water into the summit level of the canal at Thames Head
31. The first steam pump was a Boulton & Watt beam engine
32. A Cornish mine engine, pumping 3,000,000 gallons of water a day, replaced the Boulton & Watt
beam engine in 1854
33. The Thames Head engine was scrapped in 1941 to aid the war effort
34. Locks on the Thames and Severn designed for Thames Barges - are all at least 12' 3" x 90'
35. The Thames and Severn Canal meets The Stroudwater Navigation at Wallbridge in Stroud
36. There are five Round Houses on the Thames and Severn - none on the Stroudwater Navigation
37. Round Houses are peculiar to the Thames and Severn Canal
38. Three Round Houses have funnel shaped roofs to collect rain water for domestic use
39. Round Houses were occupied by Lengthsmen and their families
40. Lengthsmen were responsible for the maintenance of a length of the canal
41. The Thames and Severn Canal passes through Kempsford
42. The combined lift of the Thames locks and the canal east of the summit is 360 feet
43. There are 16 locks (including 'doubles' ) on the Thames and Severn east of the summit and a
further 15 west of the summit
44. The next lock beyond Inglesham is Dudgrove Double Lock. This is the only lock in the country
constructed using dry-stone walling
22
August 2007
Sapperton Tunnel
45. Sapperton Tunnel took 5 years to build
46. The first boat passed through the Sapperton Tunnel in April 1789
47. The Tunnel is 3817 yards (2.17 miles or 3,490 metres) long
48. The Tunnel was built by sinking 25 vertical shafts
49. Tunnellers worked east and west from the bottom of the shafts to link up one with another
50. The east end of Sapperton Tunnel is dug through stone
51. The west end is lined as it is dug through Fullers Earth
52. The Tunnel House Inn & The Daneway, east and west of the Sapperton Tunnel respectively,
were built to accommodate tunnel diggers
53. Parts of the tunnel are as much as 200ft below ground
54. King's Reach, east of the Sapperton Tunnel is so called because King George III visited in 1788
55. King's Reach is lined with concrete
The Stroudwater Navigation
56. The Stroudwater Navigation was opened in 1779, 10 years before the Thames & Severn Canal
57. The Stroudwater Navigation is 9 miles long
58. The Stroudwater Navigation intersected the Gloucester Sharpness Canal at Saul Junction
59. The Stroudwater Navigation was closed in 1954, but never officially abandoned
60. The last trip through the entire system was in 1911
61. The section of the Stroudwater Navigation west of Saul Junction joined the river Severn at Framilode. This section is not scheduled for restoration
62. Locks on the Stroudwater Navigation designed for Severn Trows are all at least 16' x 70'
63. Goods were transferred between Severn Trows and Thames Barges at Brimscombe Port
64. Severn Trows were too broad to enter Thames and Severn locks
65. There are 40 locks west of the summit level, (41 including Framilode)
66. The combined lift of the locks on the canals west of the summit is 330 feet
67. The difference of 30 feet is accounted for by the tidal rise and fall of the River Severn
68. Yellow tennis balls, billiard cloth and the red material for town crier's and Beefeater's uniforms are still made in Stroud
69. The restoration of the Cotswold Canals will create 500 new permanent jobs and 1,400 temporary (construction) jobs
70. Prince Charles, a keen patron, held a reception at Highgrove in June 2003 to promote the Cotswold Canals
71. The Gloucester - Sharpness canal is 16 miles long, 16 feet wide and 16 feet deep
72. British Waterways have purchased Brimscombe Port and Inglesham Roundhouse
23
August 2007
The River Thames
73. The Environment Agency maintains the Thames navigation
74. Lock No 1 on the River Thames is at Teddington. St. John's Lock is Lock No 44
75. The distance between St. John's Lock and Teddington Lock is 125 miles horizontally - 232 ft
vertically
76. Inglesham is the practical limit of navigation for larger powered craft
77. The stone bridge at Inglesham is bridge no 57
78. The North Wiltshire Canal joined the Thames and Severn Canal at Latton
79. Thames Barges were too long to enter The Stroudwater Navigation locks
80. While digging out the Lechlade Marina, excavators unearthed an abandoned Thames Barge
81. Pill Boxes were constructed every half mile along the North bank of the river Thames
82. The WW-2 Pill Box east of Lechlade is officially F34/22 SP (SP means Shell Proof)
83. Moorings between St. John’s and Halfpenny Bridge are free but the farmer has the right to
charge if he chooses
84. Riverside Park is in Wiltshire. The boundary with Gloucestershire follows the stream alongside
the park
85. The depth of the river where we sail Inglesham is approximately 2 metres
86. The footbridge at Inglesham was privately financed by an owner of the Inglesham Cottage
87. The River Coln joins the River Thames at Inglesham
88. Small craft frequently sail further up the Thames, often as far as Hannington Bridge
89. The statue of Father Thames at St. John's Lock was once located at the source of the River
Thames, Thames Head near Kemble. The statue was originally sculpted from concrete by
Raphael Monti for the Crystal Palace Exhibition (an external water feature depicting the Great
Rivers of the Empire)
Wildlife & Nature
90. Swans mate for life, are highly territorial and defend their territory viciously
91. The collective term for the swans on water is fleet, but when on land they’re a flock, and in
the air they are a flight
92. Coots have white bill shields. Moorhens have red ones
93. Kingfishers have been seen west of Lechlade and are believed to have a nest near a group of
willows on the north bank of the Thames
94. During the 1963 big freeze a Mini car was driven along the frozen Thames from Lechlade to St.
John's lock
24
August 2007
Team Leader’s Check Lists
Remembering the assertion that ‘shared responsibility equals no responsibility’ it will
be clear that at the start of every day Inglesham is used the Team Leader on that
occasion has the sole responsibility for ensuring that following operational checks have
been carried out. There are three check lists to assist the Team Leader in this
important duty.
Daily Start Up Check - Weekly Start Up Check - End of Day Check
Daily Start Up
1. Examine the Maintenance Log for entries relating to equipment or safety issues
2. Check the bilge beneath the Steerer's seat
3. Switch both battery isolators to the ON position
4. Check that all other switches are in the appropriate position for operation
5. Check the battery power. The volt meter should read 12 Volts or more
6. Raise the engine cover; start the engine and run it at approx 1,000 rpm - check
for oil and coolant leaks
7. Check that cooling water is visibly flowing through the filter and issuing from the
exhaust outlet
8. Put the Trust flag and Burgee in position. (Stern & Bow respectively)
9. Ensure the equipment detailed below is properly stowed, fit & ready for use
Weekly Start Up - Saturdays
1. Check engine oil level. Use a tissue (in port locker) to wipe up any drips
2. Ensure coolant level is approximately 1" (2.5 cm) below filler cap
3. Check that the drive belt is not slack
4. Check that the cooling water strainer is clear. If weed or debris are present
unscrew cap and remove. When the filter is clean replace the cap ensuring it is
airtight. Do not over tighten
5. Check the drive shaft Stern Gland. An occasional water drip is acceptable
6. Ensure the Weed Hatch wing nuts are secure but not over tightened
7. Ensure the skin-fittings are water tight. (Found aft of the fuel tank)
8. Test the manual bilge pump
Fire Extinguishers First Aid Kits Waterless Hand Cleanser
Lifebelt Mud Weight Six Personal Flotation Devices
Boat Hook Paddle Air Horn
Safety Gloves
25
August 2007
Team Leader’s Check Lists
Team Leader’s Check Lists (continued)
End of Day
1. Switch off both battery isolators. Ensure switches are not lit
2. Make an entry in the Attention/Maintenance Log of any part of the boat or
equipment that is unserviceable or needs attention / replenishment
3. Inform the Bosun, David Robinson, of any significant new entry as soon as
possible - 01628 482 505 / 07785 761 267 or David Beamont 07885 486 996
4. Stow CCT Flag & Burgee
5. Remove surplus mud from the hull & fenders – especially the port side
6. Leave the inside of the boat clean & tidy
7. Count the day's takings, reconcile the ticket takings to the green trip book, place
all funds, except floats, in the envelope provided and complete the record for the
day, on the envelope
8. Deliver the envelope to No. 1 Lock Cottage
26
August 2007
Seasonal Engineering & Maintenance Schedule
Seasonal Engineering & Maintenance is carried out, or commissioned by, the boat committee. The work is recorded in the Attention/Maintenance Log.
MECHANICAL activities are in BLACK
SAFETY checks are in RED
COSMETIC actions are in BLUE
Spring
Approximately a quarter of the way through the season - e.g. at the end of May
♦ Check gearbox oil level
♦ Inspect propeller for fouling and damage, via the weedhatch
♦ Check all deck fittings are secure, fenders are usable and at correct heights
♦ Check floorboards for unevenness
♦ Check lighting circuits are all working and cables are not chafed or loose
Mid Season
Approximately every 250 hours - e.g. late July
♦ Change engine oil & filter - see table at foot of page
♦ Change gearbox oil - see table at foot of page
♦ Check air filter element - see table at foot of page
♦ Check sea water pump impeller and change if worn
♦ Check battery fluid levels
♦ Spray the key switch with WD40 or equivalent to lubricate the barrel
♦ Inspect propeller for fouling and damage, via the weedhatch
♦ Check all deck fittings are secure, fenders are usable and at correct heights
♦ Check floorboards for unevenness
♦ Check lighting circuits are all working and cables are not chafed or loose
♦ Clean and treat floor with teak-oil.
Autumn
Approximately three quarters through the season - e.g. end of August
♦ Check gearbox oil level - see table at foot of page
♦ Inspect propeller for fouling and damage, via the weedhatch
♦ Check all deck fittings are secure, fenders are usable and at correct heights
♦ Check floorboards for unevenness
♦ Check lighting circuits are all working and cables are not chafed or loose
Oil & Filter Table
♦ Engine Oil Multigrade SAE 15W/40 Oil should be MIL- L- 2104C or have properties of API classification CC/ CD/CE grades - Do not use 'Turbo Diesel Oil' or additives
♦ Gearbox Oil Also Multigrade SAE 15W/40 to API classification CD
♦ Filters Fuel: 211 - 60210
Oil: 211 - 60390
Air: 211 - 61831
27
August 2007
Seasonal Engineering & Maintenance Schedule (continued)
Laying Up
Before the boat is craned out of the water
♦ Top up fuel tank
♦ Change engine oil & filter
♦ Change gearbox oil
♦ Replace air cleaner element
♦ Drain off any water in fuel/water separator. Replace fuel filter
♦ Change antifreeze
When the boat is on the hard standing
♦ Check sacrificial anode condition in engine compartment -replace if
necessary
♦ Lubricate the key barrel - spray the switch with WD40 or equivalent
♦ Check electrical equipment, condition of hoses & belts - replace as necessary
♦ Remove batteries from boat and maintain fully charged
♦ Replace covers and side-screens with winter cover. Secure all round
Recommissioning Prior to launch
♦ Clean and replace covers and side-screens
♦ Replace batteries, suitably charged up and with electrolyte levels checked
♦ Fit new impeller & gasket. (An impeller puller will be needed)
♦ Check intakes & outlets are not blocked
♦ Open fuel valve and seacock, check these are fully operational
♦ Check all external nuts, bolts and fastenings are tight (Refer to Beta Marine
manual for torque settings). Special attention should be paid to the flexible
mount lock nuts These should be checked for tightness, start with lower nut
first in each case
♦ Inspect floorboards for unevenness
♦ Verify that fire extinguishers do not need replacing or servicing
♦ Check the expiry dates on consumables in the first-aid kit - restock
♦ Check all deck fittings secure, fenders usable, at correct heights
♦ Inspect ropes for damage. Consider washing ropes if dirty
♦ Check lighting circuits are all working and cables are not chafed or loose
♦ Clean and treat floor with teak-oil
When the boat is back in the water
♦ Check oil & water levels
♦ Check for leaks!
28
August 2007
Cotswold Canals Trust - Inglesham Boat Trips
Trip Boat Team Attendance Record
Please Book In & Out
Day & Date Trips
or Charter?
Team Leader
& Crew
Print Names
Arrival Time Signature Departure
Time Signature
1
2
3
4
5
7
6
Inglesham Boat Trips - Start of Day Checks
General Safety Mechanical
Hull OK/Clean Review Attn. List Bilges Checked
Deck Fittings Secure Horn working Water Strainer Clear
Fenders Secure Air Horn working Switches Lit
Flag & Burgee Nav. Lights working V meter 12v
Mobile on charge Fire Extinguishers Drive Belt checked
Boat Hook First Aid Kit Engine run / leaks
Paddle Lifebelt Exhaust water
Lantern (on charge) Mud Weight Saturday Only
Six Lifejackets Engine Oil Checked
Safety Gloves Coolant Checked
End of Day Checks
Engine Hours finish Fuel Level Attn. List updated
Battery isolators off Phone & lantern stowed Flag & burgee stowed
Trips Statistics
Number of Trips Number of Passengers Trips Cash
Comments Adults @ £3.00 pp =
Child 2-16yrs @ £3.00 pp =
Children under 2yrs f.o.c.
Passengers Total= Trips Cash Total =
29
August 2007
Cotswold Canals Trust - Inglesham Boat Trips
Boat Handling Competency Assessment Record
Areas of Competency Performed & Assessed Trainer & Trainee’s
Signatures
1
Starting Out on a Trip ♦ Decide on direction of departure ♦ Lookout to check clear of other boats ♦ Passengers to stay seated ♦ Give instructions to release ropes & push off ♦ Ensure ropes stowed tidily & ready for use
Date …… /…… /…… /
2
Rules of Navigation ♦ Maintain a good Lookout ♦ Travel on the correct side of the river ♦ Give way to non-powered boats & swimmers ♦ Turn to Starboard if in danger of a collision ♦ Hand & Horn Signals
Date …… /…… /…… /
3
Turning to Return ♦ Check that channel is clear to turn about ♦ Navigation Sound Signals & Hand Signal confirmation ♦ Successfully turn the boat about
Date …… /…… /…… /
4
Emergencies ♦ Emergency stop ♦ Loss of drive, engine failure, plastic on prop ♦ Set mud weight ♦ Fire on board - Locate/describe use of extinguishers ♦ Steer to upwind bank, disembark passengers
Date …… /…… /…… /
5
Recovering Person from the water ♦ Appoint someone to be responsible for the person ♦ Appointee points to the person in the water ensuring
person is kept clear of propeller
♦ Boat to windward of the casualty to enable recovery Date …… /…… /…… /
6 First Aid ♦ A-B-C = Airways, Breathing, Circulation
♦ Awareness of emergency procedures
Date …… /…… /…… /
7
Mooring at the End of a Trip ♦ Set fenders ♦ Judge Distance & Speed to come alongside ♦ Ensure ropes are properly tied off ♦ Disembark passengers when boat properly secured
Date …… /…… /…… /
8
Knots ♦ Round Turn & two half hitches ♦ Bowline ♦ Clove Hitch for fenders ♦ Tugman’s Hitch
Date …… /…… /…… /
30
August 2007
Inglesham Online Crewing Roster
Using Connect The Cotswold Canals Trust’s Volunteer Management System www.
cct.teamconnect.co.uk
The Connect website has easy to follow instructions describing how to register for the first
time and how to login subsequently. It has been designed to consolidate existing volunteer
records into one location. It also provides a centralised up-to-date summary of the Trust's
activities where Volunteer input is required. In most cases these activities include a
Roster covering the various duties to be undertaken at the specified event.
Connect enables:-
− Activity Leaders to publicise events online to the wider membership
− Roster Managers to compile Rosters in an easily understood format
− Members to record their own areas of interest and to browse the current and
planned activities and... to get involved!
How to view the Inglesham Roster using this system
Please note. The following applies to the formation of Rosters for Inglesham and is
not necessarily relevant to other CCT Rosters. On most others the volunteers’ details
are inserted by the Activity Leader/Roster Manager only.
− Go to the website www.cct.teamconnect.co.uk
− If you are not already registered follow the “Register Me Now” link, making sure
you check the ‘Trip Boats – Lechlade’ box on the registration page
− Once details are completed you are returned to the “Welcome” page
− Subsequently… Login – Remember! your Username & Password are case sensitive
− Follow the “Activities” link in the menu
− Identify the Inglesham Roster from those shown
− To add yourself to the Roster check a vacant (red) box for the duty you wish to
perform. To remove yourself from the Roster check your initials. Check the
‘expand’ button for details of who has been rostered already; this is useful to
clarify when two people possess the same initials
− Initials appearing in lower case refer to volunteers without internet access and
are inserted by the Activity Leader/Roster Manager only
− If you are rostered for duty and cannot undertake this, contact the Inglesham
Roster Manager/Activity Leader at the earliest opportunity
Troubleshooting
If you encounter any difficulties or wish to seek clarification of any aspect of the
Connect system please email [email protected]
31
August 2007
Recruiting Trust Mem-bers
First Name (s) & Surname please
To appear in the ‘New Members’
listing in the next Trow
With an email address you will
receive breaking news on the
restoration & other Trust
matters through CCT ENews
Do you pay tax?
Tick here & the Trust can reclaim
money from the government.
If you don't pay tax…
Please put n/a next to the box
Don’t know your bank address?
Don’t worry our Membership
Secretary can look it up using your
sort code
Please don’t pay immediately!
Pick a date a month ahead from
today for your bankers order.
(But please do not nominate the last
day of the month.)
Don’t know your Account Number?
No problem… Your account number
& sort code are on the front of your
cash-point card
Helping people to complete a Membership Form
Mike and Carol WilliamsMike and Carol WilliamsMike and Carol WilliamsMike and Carol Williams 85 North Street85 North Street85 North Street85 North Street SwindonSwindonSwindonSwindon
01793 556 78901793 556 78901793 556 78901793 556 789 Wiltshire SN4 5HYWiltshire SN4 5HYWiltshire SN4 5HYWiltshire SN4 5HY
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10.0010.0010.0010.00 15 10 15 10 15 10 15 10
M.P. M.P. M.P. M.P. & C Williams C Williams C Williams C Williams 85 North Street85 North Street85 North Street85 North Street SwindonSwindonSwindonSwindon
Michael. P. WilliamsMichael. P. WilliamsMichael. P. WilliamsMichael. P. Williams
Wiltshire SN4 5HYWiltshire SN4 5HYWiltshire SN4 5HYWiltshire SN4 5HY
201278201278201278201278 1 1 1 1 30 30 30 30 ---- 93 93 93 93 ---- 48 48 48 48
Lloyds TSBLloyds TSBLloyds TSBLloyds TSB SwindonSwindonSwindonSwindon
32
August 2007
Notes & Quotes
33
August 2007
Notes & Quotes