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Certificate/Diploma/Advanced Diploma in Insurance2013 Information for candidates

Accelerating your development as

an insurance professional

A CENTURY OF PROFESSIONALISM

I consider myself a professional, but I know that for others to view me in the same way I need recognised qualifications and to participate in a respected CPD programme. CII membership delivers on both counts. And as a qualified member, my CII designation tells my employer, my colleagues and, most importantly, my customers, exactly what they need to know.

Clarissa Franks ACIIVice President, Insurance Property Placement Broker Marsh

Join the growing community of professionals who are supporting their studies and career aspirations through membership of the CII.

As a member you will enjoy the following exclusive benefits:

• Access to an online library containing a comprehensive range of insurance and financial services publications, reports and documents to support study and workplace performance

• Free access to an archive of exam guides for written exams

• Discounts on learning materials, revision courses and exam entry – typically saving around 19%

• Accessible career support through local CPD events, industry training and networking opportunities (UK, Channel Islands and Isle of Man only)

• The Journal, a member publication delivering the latest news and analysis of the full spectrum of insurance topics

And ongoing support for your career:

• Upon completion of your qualification, use of the appropriate designation – Cert CII, Dip CII, ACII, FCII and Chartered status – to demonstrate knowledge and technical capability

• Market and technical updates

• Continuing Professional Development (CPD) programme to keep your knowledge current and compliant.

Membership costs from as little as £5.87 a month by Direct Debit.UK tax-payers can claim income tax relief on membership fees.

To sign up contact us on 020 8989 8464 or visit www.cii.co.uk/join

2 Make the most of your career with CII qualifications

4 Certificate/Diploma/Advanced Diploma in Insurance

6 Selecting and entering for a qualification •Entryrequirements •Completionrequirements

8 What does each qualification involve? •Creditawardsforequivalentunits •Themechanicsofstudying •Additionalbenefits •Flexiblelearningoptions •Recognitionofpriorlearning

14 Study options and revision aids •Blendedlearningprogramme

20 Face-to-face revision courses

22 Important deadlines

24 Exam timetable

26 Costs, fees and refunds

28 Entering for a qualification: Important information

31 Application form

Asthepremierprofessionalbodyforthefinancialservicesprofession,theCIIpromoteshigherstandardsofintegrity,technicalcompetenceandbusinesscapability.

Withover100,000membersinmorethan150countries,theCIIistheworld’slargestprofessionalbodydedicatedtothissector.

SuccessinCIIqualificationsisuniversallyrecognisedasevidenceofknowledgeandunderstanding.MembershipoftheCIIsignalsadesiretodevelopbroadprofessionalcapabilityandsubscribetothestandardsassociatedwithprofessionalstatus.

TheCIIworkswithbusinessestodevelopbespoke,company-widesolutionsthatensurecompetitiveadvantagebyenhancingemployees’technicalandprofessionalcompetence.

Individually,CII’smembersareabletodrivetheirpersonaldevelopmentandmaintaintheirprofessionalstandingthroughanunrivalledrangeoflearningservicesandbyadheringtotheCII’sCodeofEthics.

www.cii.co.uk

The Chartered Insurance Institute (CII)Professionalism in practice

Contacting the CIIIfyouhaveanyqueriesregardingthequalificationsinthisbrochurepleasecontactCustomerService.

TheCIIiscommittedtodeliveringafirst-classserviceand,tothisend,wewelcomefeedbackonanyaspectofyourrelationshipwithourorganisation.

Pleaseforwardanyviewsyoumayhaveontheserviceyoureceive,whethertheyarepositiveorotherwise.

Wetakeallsuchcommentsseriously,answerthemindividually,andusethemtohelpensurethatwecontinuallyimprovetheserviceweprovide.

Customer Service42–48HighRoad,SouthWoodford,LondonE182JPtel: +44(0)2089898464fax: +44(0)2085303052email: [email protected]: www.cii.co.uk

cont

ents

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Make the most of your career with CII qualificationsPeopletakeCIIinsurancequalificationsformanyreasons.Forsomeitisabasicjobrequirement.Otherswanttoexpandtheirknowledgeandimprovetheircareerprospects.Formany,itissimplythedesiretoachieveprofessionalstatusintheirchosenfield.

WhateveryourreasonfortakingaCIIqualification,letusguideyouthroughalltheoptions.

Momentum makes it easierOnceyou’reinthehabitoflearningit’sagoodideatokeepitup.It’sbestnottoleaveittoolongbeforemovingontothenextunit,thatwayyourknowledgeremainsfreshandyourlifestyleisalreadyalignedtolearning.

Ifyouhaveanyquestionsnotansweredinthisbrochure,pleasecallCIICustomerServiceon+44(0)2089898464.

1. Choose the qualification that’s right for you

Therearethreecorequalificationstochoosefrom:Certificate,DiplomaandAdvanced Diploma–whicheversectororroleyoucurrentlyworkin,oraspireto,wehaveaqualificationthatwillhelpdevelopyourcareer.

Readmoreaboutthedifferentqualificationsonpage4.

3. Your past qualifications can countIfyouholdadegreeoraprofessionalqualificationinarelevantsubject,forexample,accounting,businessorlaw,youcouldreceivecreditsthatcounttowardscompletionofaCIIqualification.Indoingso,you’llavoidduplicatinglearningalreadycompleted,andobtainyourCIIqualificationmorequickly.

Seethe‘Recognitionofpriorlearning’sectiononpage13.

4. Combine units to match your career aimsEveryqualificationrequiresyoutocompleteanumberofdifferentunits.

Somearecompulsoryastheyprovideessentialfoundationknowledge;theremaindercoverallthecoreandmanyspecialistareasofinsurance.It’suptoyoutochooseaccordingtotherequirementsofyourcurrentrole,orofyourfuturecareerplans.

Youareawardedcreditsforpassingeachunit,asyouworktowardsthetotalrequiredtopassyourqualification.

Findoutabouttheavailableunitsonpage8.

6. Be an effective learnerFollowsomesimplestepsandyou’llstandthebestchancesofpassing:

•Formulatearealisticstudyplanandsticktoit•Don’tcram,studylittleandoften•Understandyoursubjectbyknowingtheunit

syllabusinsideout•Useablendoflearningandrevisionmaterialsto

improveunderstandingandrecall.

5. Create a programme to fit your study styleYoucanmakestudyingsimplerbyselectingthelearningandrevisionmaterialsthatbestsuityou.

Therightchoiceoflearningmaterialscanmakeabigdifference.

Forexample,attendingaCIIFace-to-Facerevisioncoursecanimproveyourchancesoffirsttimeexamsuccessbyasmuchas50%.

Gettheinsidetrack,onpage14.

7. Take exams when you’re readyThisisnotahighpressureenvironment.YousetyourowndeadlinewithCIIexams.

DiplomaandAdvancedDiplomaexamsareavailabletwiceyearly:inAprilandOctober.Ensureyou’rereadybystartingstudyatleastfourmonthsinadvance.

Certificateexamsareofferedthroughouttheyear,sopickyourchoiceoftimeandlocation.

Getthedatesonpage22inyourdiary.

Getting startedStudyingforaqualificationcanlookprettydaunting,especiallyifyou’vebeenoutofformaleducationforawhile.

Butthere’snoneedtoworryaboutmakingtherightchoice,thestudytimeortheexams.

Ifyouplanproperly,andtakeadvantageofallthesupporttheCIIhastooffer,yourjourneyshouldbeasmoothone.

CertificateDiplomaAdvanced Diploma

2. Become a member and enjoy special benefitsJoiningtheCIIgivesyouanadvantagebycreatingaplatformforyourstudy.

Italsogivesyouprivilegedaccesstotechnicalinformationincludinganarchiveofpastpapers(writtenexams),onlinetechnicaldictionariesandadditionalreferencematerialbuildingonthecorequalificationstudytexts.Youalsogetdiscountsonstudymaterialsandexamentry.

Membershipalsosupportsyouinyourworkinglife–seetheinsidefrontcoverformoredetails.

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Certificate in Insurance

Diploma in Insurance

Advanced Diploma in Insurance

over

view

Note:sectorspecificdesignationsareavailabletoCIImemberscompletingtheCertificatethathavealsocompletedspecialistunits:

–‘CertCII(LondonMarket)’–availabletothosecompletingtheCertificateandtheAwardinLondonMarketInsurance(unitsLM1andLM2).Facultymembershiprequirementsalsoapply.

–‘CertCII(Claims)’–availabletothosecompletingtheCertificateincludingatleastoneofthefollowingunits:(IF4)Insuranceclaims,(P85)Claimspractice,or(820)Advancedclaims.Facultymembershiprequirementsalsoapply.

–‘CertCII(CustomerService)’–availabletothosecompletingtheCertificateincludingunit(IF9)Customerserviceininsurance.

–‘CertCII(HealthandProtection)’–availabletothosecompletingtheCertificateviaanumberofpossibleunitcombinations–detailsareavailableatwww.cii.co.uk/cert-insurance

The Certificate in Insurance is appropriate for:•Anyonewishingtogainabroad

understandingofinsuranceprinciples,keydisciplinesandproducts.

•Employeeswhohavenoformalinsurancequalificationsbutwishtoobjectivelydemonstrateinsuranceknowledgeandunderstanding.

•Anyoneworkinginspecifictechnicalclaimshandlingorunderwritingroleswithinacallorservicecentreenvironment.

•Insurancestaffemployedinsupportfunctionssuchashumanresources,marketing,ITandfinance,wishingtodevelopanunderstandingoftheindustryinwhichtheywork.

•Staffworkingforanorganisationwhoseprimarybusinessisnotinsurance,butwhichoffersinsuranceadviceandproductsaspartofitsoverallservicetocustomers.

•StafftakinganIntermediateApprenticeshiporAdvancedApprenticeshipinProvidingFinancialServicescanusetheCII’sCertificateinInsuranceunitstomeetthetechnicalcertificaterequirement(thisincludesapathwayforthosecompletingtheAwardinLondonMarketInsurance).

meanstofunctioneffectivelyinachallengingenvironment.

Inadditiontobeingavaluablequalificationinitsownright,theDiplomacanalsobeamilestoneontheroutetocompletionoftheAdvancedDiploma.IncompletingtheDiplomayouwillhavetogainaminimumof90creditsatDiplomaleveloraboveand120creditsintotal.ThesecancounttowardstheAdvancedDiploma(forwhich290creditsarerequiredintotal).

Itisevidenceofyourpurpose,commitmentandability.Itcanbeyourpassporttoasuccessfulandfulfillingcareer.

UponcompletionCIImembersareentitledtousethedesignation‘ACII’(CIIContinuingProfessionalDevelopmentrequirementsapply)andareeligibleforCharteredstatus(seebelow).

The Advanced Diploma in Insurance is appropriate for:•Today’sinsurancemanagersand

technicalspecialists.

•Staffwithaspirationstobecomemanagersinthefuture.

•Thoseemployeeswhowishtodemonstratetheirprofessionalstanding.

•Insuranceemployeeswithoutanotherprofessionalqualificationandthosewhowishtobuilduponexistinggeneralacademicqualifications,suchasadegree,byobtaininganindustry-specificqualification.

Building knowledge, developing core competence TheCertificateinInsuranceisacorequalificationforinsurancestaffworkingacrossallsectorsoftheindustry(andthelogicalprogressionfromtheintroductory-levelFoundationInsuranceTest).Itprovidesagroundingin:•basicinsuranceprinciplesincludingthe

regulatoryenvironment;•thekeyinsurancedisciplinesof

underwritingandclaims;•popularproductsincluding:motor,

household,healthcareandpackagedcommercialinsurances;and

•Londonmarketlegislation,regulation,marketpracticeanddistributionforthosestartingworkin,orhavingdealingswith,thismarket.

Itsupportsrole-specificlearningwhichwillassistyoutodeveloptherelevantknowledge,skillsandbehavioursneededtosucceed.

Bycoveringabroadrangeofcoretopics,theCertificateallowsyoutodeveloptheknowledgeandconfidenceyouneedbeforeyoubegintofocusyoursubsequentstudiesandspecialiseaccordingtoyourambitionsandcareerrequirements.Thisqualificationisthefirststeptowardsbecomingprofessionallyqualifiedand,assuch,itsvalueiswidelyrecognisedbyemployersthroughouttheinsuranceindustry.

UponcompletionCIImembersareentitledtousethedesignation‘CertCII’(CIIContinuingProfessionalDevelopmentrequirementsapply).

Enhancing technical knowledge and understanding TheDiplomainInsuranceisatechnicalandsupervisoryqualificationforinsurancestaffworkingacrossallsectorsoftheindustry(andthelogicalprogressionfromtheCertificateinInsurance).

Itwillprovideyouwithafirmgroundingininsurancefundamentalsandwillenableyoutobuildtowardsadvancedtechnicalknowledge,therebyensuringyouhavethe

Putting professionalism into practiceTheAdvancedDiplomainInsuranceisaprofessionalqualificationforinsurancestaffworkingacrossallsectorsoftheindustry(andthelogicalprogressionfromtheDiplomainInsurance).Itprovidesanenhancedunderstandingofinsurance

practice,bothintermsoftechnicalsubjectmatterandoverallapplicationskills.

TheAdvancedDiplomaisacomprehensiveassessmentofmarketknowledgeandunderstanding.InbecomingAdvancedDiplomaqualifiedyoujointhecommunityofproveninsuranceprofessionals.

Certificate/Diploma/Advanced Diploma in Insurance

Charteredstatuscementsyourprofessionalstandingandgivesyouparitywithotherprofessionalssuchasaccountantsandsolicitors.

TheCIIalsoofferscorporateCharteredstatustoqualifyingfirmsofinsurancebrokersandinsurancecompanies,furtherenhancingthevisibleprofessionalismoftheinsurancesector.TheeligibilitycriteriaforcorporateCharteredstatusincludesaspecifiednumberofdirectorsholdingindividualCharteredstatusintheirownright.Seewww.cii.co.uk/chartered-firmforfulldetails.

Asanindividual,obtainingCharteredstatuscan,therefore,delivermanyadvantagesintermsofcareerandbusinessadvancement.

Meeting market expectationsImportantly,thesequalificationshavebeendesignedtoassistyouandyouremployertocomplywithboththeexistingandfutureregulatorytrainingandcompetencerequirements.TheUKregulator,andincreasinglyregulatorsworldwide,requireyoutodemonstratethatyouarecompetentintheworkyoudo,andthereaftertomaintainthiscompetence.Thisapproachisdesignedtoensurethatyouhavetheappropriateknowledgeandskillstoperformyourjobeffectively.Qualificationscanplayanimportantroleinhelpingtomeettherequirementsbyservingasanobjectivemeasurementofyourtechnicalawarenessandunderstanding.

Office of Qualifications and Examinations Regulation (Ofqual)TheAwardinLondonMarketInsuranceandtheCertificateinInsuranceareregisteredwithOfqualatLevel3intheQualificationsandCreditFramework(QCF).TheCertificateinLondonMarketInsuranceSpecialisationisregisteredontheQCFatlevel7.

Asaguidetothelevelofdifficultythisindicates,aGCEA-Levelisatlevel3intheQCF,andaMaster’sdegreeisatlevel7.

Ofqualistheregulatorofqualifications,examsandtestsinEngland.Theyarealsotheregulatorsforrecognisedawardingbodies(suchastheCII).Forfurtherinformationpleasegoto:www.ofqual.gov.uk

Flexible and comprehensiveAsaCertificate,DiplomaorAdvancedDiplomacandidate,youcanselectunitsfromacrosstheCIIqualificationsframework.Thismeansyouhaveaccesstotheentirerangeofunitscurrentlyavailable.Theyoffersomethingforeveryone,whateversectoroftheinsuranceindustryyouworkinandwhateveryourparticularspecialisationorpreferredcareerpath.Theserangefromthefundamentalsofinsurancepracticeandlegislationthroughtopersonallinesproductfamilies,classesofcommercialinsuranceandspecialismssuchasriskmanagementandmarine.

Allqualificationsaremodularinstructure,enablingyoutoselectunitsofstudyaccordingtoyourpreferenceandcareerrequirements.

EachunithasacreditvalueandtheaccumulationofthestipulatednumberofcreditsleadstotheawardoftheCertificate,DiplomaorAdvancedDiploma.SuccessfulcompletionallowsCIImembersuseofthedesignations‘CertCII’,‘DipCII’or‘ACII’respectively(CIIContinuingProfessionalDevelopmentrequirementsapply).

FromtheAdvancedDiploma,asaCIImember,youcanapplyforCharteredstatus(subjecttohavingfiveyears’experience,notnecessarilypost-qualification),withtheCII’sthreeCharteredtitlesreflectingyourcareerspecialism:

•CharteredInsurer;

•CharteredInsuranceBroker;and

•CharteredInsurancePractitioner.

UponcompletionCIImembersareentitledtousethedesignation‘DipCII’(CIIContinuingProfessionalDevelopmentrequirementsapply).

Note:thesectorspecificdesignation‘DipCII(Claims)’isavailabletomemberscompletingtheDiplomathathavepassed(P85)Claimspracticeor(820)Advancedclaims.Facultymembershiprequirementsalsoapply.

The Diploma in Insurance is appropriate for:•Insurancetechniciansandthosewho

aspiretobetechnicians.

•Supervisors,teamleadersandthosewithlong-termambitionsofassumingmanagerialresponsibilities.

•Anyonewishingtoholdarecognised,respectedinsurancequalification.

•Insurancestaffemployedinsupportfunctionswishingtodeveloptheirknowledgeofthebusiness.

•ThosewantingtodeveloptheirknowledgeandunderstandingaspartofaprogressiontowardscompletionoftheAdvancedDiplomainInsuranceandCharteredstatus.

Enhancing the CII insurance qualifications framework

TheCIIqualificationsframeworkisregularlyreviewedtoensurethatthequalificationsremaincurrentandalignedtotheindustry’sneeds.

Toensurethisalignmenttoneeds,examunitswillbeintroduced,enhancedorwithdrawn,whennecessary.Inthecaseofwithdrawnunits,candidatesaregivenatleast12months’(ortwoexamsessions)notice.

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Now that you have read about the Certificate, Diploma and Advanced Diploma in Insurance, gained an understanding of what they offer and decided which one meets your career development plans, it is time to finalise your entry.

Thefollowingpagescontainalltheinformationyourequiretoselectthemostappropriatestudypath.Asyoureadthroughthese,youwilllearnabouttheunitsonoffer,theavailablelearningmaterials,courseandexamentrydatesanddeadlines,termsandconditionsrelatingtoentry,andthedifferentwaysyoucanenter.

YoucanalsoaccessFAQsatwww.cii.co.uk/faq

Your next stepThese qualifications can help your career in the following ways:

•Demonstratetoyouremployer,peersandcustomersyourcommitmenttopersonallearninganddevelopment.

•Canformpartofanoverallprogrammetomeettheregulator’strainingandcompetencerequirements.

•Supportslifelonglearning–priorstudyisrecognisedasyouprogressthroughthequalificationsframework,takingaccumulatedcreditswithyou.

•Supportspersonalisedlearningprogrammes–youselectthetopicsmostappropriatetoyourrole,ratherthanfollowarigidpre-setlearningpathway.

•Certificate/Diploma/AdvancedDiplomainInsuranceawardeduponcompletion.

•UponcompletionofthesequalificationsCIImembersareentitledtousethecorrespondingdesignation.Thesearerespectedthroughouttheindustryandincreasinglyacknowledgedbythepublic

Selecting and entering for a qualification

Why a CII insurance qualification?ov

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ompl

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nasdemonstratingprofessionalstanding(ContinuingProfessionalDevelopmentrequirementsapply).

•CIImembersholdingtheAdvancedDiplomacanapplytobecomeCharteredtitle-holders.

Entry requirementsTherearenoentryrequirementsinordertostudyforthesequalifications.However,wewouldrecommendthatinthecaseoftheDiplomaandAdvancedDiploma,candidatesholdthefollowingqualificationsortheirequivalent:

•Diploma–theCertificateinInsuranceor5GCSEsgradeCorequivalent.

•AdvancedDiploma–theDiplomainInsuranceor3A-levelsorequivalent.

AsidefromtherequirementssetoutoppositeyouarefreetoselectunitsfromacrossalltheCII’sinsurancequalifications:AwardfortheFoundationInsuranceTest,CertificateinInsurance,DiplomainInsuranceandAdvancedDiplomainInsurance.

Thisapproachprovidesyouwithmaximumflexibility,enablingyoutochooseunitsfromthosecurrentlyavailableacrossourqualifications.Theadvantagehereisthatsomeonestilldevelopingtheirstudyskills,orsubjecttoaparticularlydemandingworkschedule,caninitiateorcontinuetheirstudiesbytakingalargernumberoflowerlevelunits.Seethesectionheaded‘Flexiblelearningoptions’onpage12forfulldetails.

Completion requirementsUnit Credits Units Credits

(IF1)Insurance,legalandregulatory* 15 or TheAwardinLondonMarketInsurance:(LM1)London 25 marketinsuranceessentialsand(LM2)Londonmarket insuranceprinciplesandpractices

CertificateToachievetheCertificateinInsuranceyoumustaccumulateaminimumof40credits.

DiplomaToachievetheDiplomayoumustaccumulate120credits,withatleast90atDiplomalevelorabove.

WewouldrecommendthatallDiplomaentrantsalsosit(IF1)Insurance,legalandregulatoryasthiscoverstheworkingsofthemarket,includingthelegalandregulatoryframeworkandtheessentialsofinsurancepractice.

Advanced DiplomaToachievetheAdvancedDiplomayoumustaccumulateaminimumof290credits,withatleast205atDiplomaleveloraboveand90atAdvancedDiplomalevel.

Thefollowingcompulsoryunitrequirementapplies:

Note: AnyonewhohaspassedunitIF1isprecludedfromtakingunitLM1andviceversaduetothedegreeofsyllabusoverlap.

Units Credits Unit Credits

(P92)Insurancebusinessandfinance* 25 or (530)Economicsandbusiness 30 (AdvancedDiplomainInsuranceunit)

(P05)Insurancelaw* 25 – – –

Thefollowingcompulsoryunitrequirementsapply:

Units Credits Unit Credits

(P92)Insurancebusinessandfinance* 25 or (530)Economicsandbusiness 30(DiplomainInsuranceunit)

(P05)Insurancelaw*(DiplomainInsuranceunit) 25 – – –

Thefollowingcompulsoryunitrequirementsapply:

*Duetotheextentofsyllabusoverlap,youmayalreadysatisfythecompulsoryrequirementsifyouholdanother,nowwithdrawn,unit.Seepages10–11forunitstreatedasequivalent.

Important note:TobeawardedaCIIqualification,youmustobtain,byCIIexamination,dissertationorcourseworkassessment,apassinaunitfromthequalificationthatyouarelookingtocomplete,andmeetthequalificationcompletionrequirements.Theserulesapplyirrespectiveofhowmanycreditsyourexistingqualificationsmightprovidethroughrecognitionofpriorlearning(seepage13).

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Thereisnoprescribedorderinwhichunitsmustbetaken,butitisstronglyrecommendedthat,foreachqualification,yousittherequiredcompulsoryunitsfirstsincetheseprovidefoundationknowledgeuponwhichtheothersbuild.

Thisflexibleapproachallowsyoutodevelopacourseprogrammethatsuitsyourparticularneedsandrequirements.Youcantailorlearningtoyourcurrentroleand/ordevelopareaswhicharenewtoyouorwhereyouneedtogainin-depthknowledge.

DetailedoppositeisalistoftheavailableAward,Certificate,DiplomaandAdvancedDiplomaunits.ForfulldetailsoftheAwardfortheFoundationInsuranceTestseetheFoundationInsuranceTestbrochurerefICI001(11/12).

FulldetailsofallCIIqualificationsareavailableonlineatwww.cii.co.uk/qualificationsorfromCustomerService.av

aila

ble

units

What does each qualification involve?

Note: Page12–‘Flexiblelearningoptions’–detailstheabilitytousecreditsfromCIIfinancialplanningunitsforinsurancequalifications.ParticularlyrelevantmaybetheDiplomainFinancialPlanningunit(J07)Supervisioninaregulatedenvironment,whichcanbeusedtowardscompletionoftheCertificate,DiplomaandAdvancedDiplomainInsurance.Thiscoverskeyaspectsofsupervision,leadershipandcoaching,andprovides20Diplomalevelcreditsoncompletion.

SeetheFinancialservicesqualificationsbrochurerefICF014(11/12)fordetails.

Certificate in Insurance units Credits

(LM1) Londonmarketinsuranceessentials 10

(LM2) Londonmarketinsuranceprinciplesandpractices 15perunit

(IF1) Insurance,legalandregulatory–Certificate compulsory unit

(IF2) Generalinsurancebusiness

(IF3) Insuranceunderwritingprocess

(IF4) Insuranceclaimshandlingprocess

(IF5) Motorinsuranceproducts

(IF6) Householdinsuranceproducts

(IF7) Healthcareinsuranceproducts

(IF8) Packagedcommercialinsurances

(IF9)NEW Customerserviceininsurance

Advanced Diploma in Insurance units Credits

(530) Economicsandbusiness 30perunit

(590) NEW PrinciplesofTakaful

(655) Riskmanagement

(820) Advancedclaims

(930) Advancedinsurancebroking

(945) Marketinginsuranceproductsandservices

(960) NEW Advancedunderwriting

(990) NEW Insurancecorporatemanagement

(991) LondonmarketinsurancespecialisationNEW 50

Diploma in Insurance units Credits

(P21) Commercialinsurancecontractwording 20perunit

(P80) Underwritingpractice

(P81) Insurancebrokingpractice

(P85) NEW Claimspractice

(P86) NEW Personalinsurances

(P05) Insurancelaw–Diploma/Advanced Diploma compulsory unit 25perunit

(P63)NEW Longterminsurancebusiness(first examination April 2013)

(P64)NEW Privatemedicalinsurancepractice(first examination April 2013)

(P90) NEW Cargoandgoodsintransitinsurances

(P92) NEW Insurancebusinessandfinance–Diploma/Advanced Diploma compulsory unit

(P93) NEW Commercialpropertyandbusinessinterruption

(P94) NEW Motorinsurance

(P96) Liabilityinsurances

(P61)NEW Life,criticalillnessanddisabilityunderwriting(first examination April 2013) 30perunit

(P62)NEW Life,criticalillnessanddisabilityclaims(first examination April 2013)

(P91) NEW Aviationandspaceinsurance

(P97) NEW Reinsurance

(P98) NEW Marinehullandassociatedliabilities

Award for the Foundation Insurance Test Credits

(FIT) FoundationInsuranceTest 6(Certificatelevel)

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Credit awards for equivalent unitsDuetotheextentofsyllabusoverlap,certaincombinationsofunitswillresultinonlyoneawardofcredits.Wheretwocomparableunitsareheld,thehigherofthetwocreditfigureswillbeaddedtoyourCIILearningAccount.

However,shouldyouwish,youmaystillchoosetositan‘overlapping’unitinordertoenhanceyourknowledge.Unitsaffectedareshownopposite.

Units treated as equivalent:

Existing unit title Credits and level Existing unit title Credits and level

(IF1) Insurance,legalandregulatory 15–Certificate (LM1)Londonmarketinsuranceessentials 10–Certificate

Withdrawn unit title Credits and level Current unit title Credits and level

(P01) Insurancepracticeandregulation 20–Diploma (LM1)Londonmarketinsuranceessentials 10–Certificate

(IF1) Insurance,legalandregulatory 15–Certificate

(IF2) Generalinsurancebusiness 15–Certificate

(P04) Businesspractice 20–Diploma (P92) Insurancebusinessandfinance 25–Diploma

(P16) Healthcareinsurance 25–Diploma (IF7) Healthcareinsuranceproducts 15–Certificate

(P03) Legalaspectsofinsurance 20–Diploma (P05)Insurancelaw 25–Diploma

(520) Companyandcontractlaw 30–AdvancedDiploma

(555)Lifeanddisabilityunderwriting 30–AdvancedDiploma (P61) Life,criticalillnessanddisabilityunderwriting 30–Diploma

(556)Lifeanddisabilityclaims 30–AdvancedDiploma (P62) Life,criticalillnessanddisabilityclaims 30–Diploma

(735)Lifeassurance 30–AdvancedDiploma (P63) Longterminsurancebusiness 25–Diploma

(770) Principlesofmarineinsurance 30–AdvancedDiploma (P98)Marinehullandassociatedliabilities 30–Diploma

(780) Aviationinsurance 30–AdvancedDiploma (P91)Aviationandspaceinsurance 30–Diploma

(790)Privatemedicalinsurance 30–AdvancedDiploma (P64) Privatemedicalinsurancepractice 25–Diploma

(815) Underwritingmanagement 30–AdvancedDiploma (960)Advancedunderwriting 30–AdvancedDiploma

The mechanics of studyingTheexamsarebasedonthepublishedsyllabuses,whichareinthemselvesimportantaidstoexampreparationandrevision.Itisessentialthatyoufamiliariseyourselfwiththesebeforecommencingstudy.

Thesesetoutthelearningoutcomesexpectedofcandidatesintheexamforeachunit.

Thesyllabusesalsoidentifypublishedmaterialdesignedtoassistyouinpreparingforexamsunderthefollowingheadings:primarytext,additionalreading,referenceworksandperiodicals.

Toobtainthesyllabusesfreeofcharge,visitwww.cii.co.uk/qualificationsCopiesmayalsobeobtainedfromCustomerService.Afullsyllabusisprovidedwithineachstudytext.

Notes: Therecommendedminimumstudyhoursareshowninthetableabove(thiswillvaryaccordingtoyourexperienceandability).

Thenominalpassmarksarealsoshown.However,theactualpassmarksmayvaryslightlyfromonesessiontoanother,dependingonthelevelofdifficulty,toensurethatthepassstandardremainsconstant.

Youmaysitasmanyexamsasdesiredatasinglesitting,althoughitisstronglyrecommendedthatnomorethantwoDiplomaorAdvancedDiplomaunitspersessionaretaken.

Units Assessment format Length of exam Nominal passmark Study hours Exam sessions

IF1/IF2/IF7 100multiplechoicequestions 2hours 70% 50

IF3/IF4/IF8 75multiplechoicequestions

IF5/IF6 50multiplechoicequestions(MCQs)and fivecasestudies,eachcomprisingMCQs

IF9 50MCQswrittento10casestudies 90mins

LM1 50multiplechoicequestions 1hour 40

LM2 55multiplechoicequestions(MCQs)andfour casestudies,eachcomprisingMCQs

P92 20compulsoryshortanswerquestions 3hours 55% April/October

14compulsoryshortanswerquestions 3hours andtwocasestudy/essayquestionsfrom achoiceofthreeorfour

P21 Eightcompulsoryshortanswerquestions 2hours andtwocasestudy/essayquestionsfrom achoiceofthreeorfour

P80/P81/P85/P86 15shortanswerquestions 2hours

590 Eightcompulsoryshortanswerquestions, 3hours onecasestudyquestionandthreeessay questionsfromachoiceoffive.

530/655/820/930/945/960/990 Onecasestudyquestionandtwoessay 3hours 50% 150 questionsfromachoiceofthree

991 10,000–11,000worddissertationonasubject N/A 50%(actualpassmark) 180 N/A relevanttotheLondonmarket

YearroundintheUK.OutsidetheUKsessionsareheldduringApr&Oct–seepage22–seewww.cii.co.uk/onlinefordetails

96

100

96

100

120

2hours 60

ThereareanumberofotherlimitationstogainingcreditsforLondonmarketqualifications.ForfulldetailsonrecognitionintheCIIframeworkforLondonmarketqualifications,includingtheLloyd’sLLMIT,visitwww.cii.co.uk/londonmarket-recognition

P05/P61/P62/P63/P64/P90/P91/P93/P94/P96/P97/P98

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Award in London Market InsuranceAspecialistqualificationforthoseworkinginorwiththeLondonmarket,theAwardinLondonMarketInsurancecomprisestwounits(LM1)Londonmarketinsuranceessentialsand(LM2)Londonmarketinsuranceprinciplesandpractices.

TogetherthetwounitsprovideabroadunderstandingofinsuranceprocessandpracticeacrosstheLondonmarketaswellasdetailedunderstandingoftechnicaltopics.

Certificate in London Market Insurance SpecialisationThisadvancedlevelqualificationhasbeendevelopedforLondonmarketspecialists,inpartnershipwiththeLloyd’sMarketAssociation(LMA).CandidatescanachievethisqualificationbycompletingoneAdvancedDiplomalevelunit(991)Londonmarketinsurancespecialisation.Theunitiscompletedthroughsuccessfulcompletionofa10,000worddissertationonatopicrelevanttotheLondoninsurancemarket.

Note: EntryontotheLondonmarketdissertationislimitedtoapproximately20candidatesperyear.Thisisbecauseoftheamountofworkinvolvedinassessingandacceptingproposalsandinmarkingandmoderatingcompleteddissertations,allofwhichareundertakenbyexperiencedLondonmarketpractitioners.

Certificate in Contract WordingContractcertaintyisamajorissuefacingtheinsuranceindustry,especiallywithinLloyd’sandtheLondonmarket.

TheFSArequirestheprovisionofclear,comprehensiveandfully-agreedpolicywordingsbeforeinceptiontoallpolicyholders.

Tohelpindividualsandorganisationsmeetthisrequirement,theCIIdevelopedtheCertificateinContractWording.Itenhancesknowledgeofthepracticalapplicationofwordingsandtheissuesassociatedwiththem.

ToacquiretheCertificate,youmuststudyandpasstwounitsfromtheDiplomainInsurance:(P05)Insurancelaw(oralreadyholdoneofthewithdrawnlegalunitsP03or520)and(P21)Commercialinsurancecontractwording.CandidatesmeetingthecompletionrequirementswillautomaticallybeawardedtheCertificateinContractWording.

Additional benefitsBysittingcertaincombinationsofunits,youcanacquireotherqualificationsonthewaytocompletingtheCertificate/Diploma/AdvancedDiploma:

Certificates and Diplomas in Life and Disability Underwriting and ClaimsTheCIIandtheAssuranceMedicalandUnderwritingSociety(AMUS)jointlydevelopedthefollowingqualifications,whichareawardedbyAMUS:

Certificate in Life and Disability Underwriting and Certificate in Life and Disability Claims – awardedtothosethatcompletetheCertificateinInsuranceincludingeithertheunit(P61)Life,criticalillnessanddisabilityunderwritingor(P62)Life,criticalillnessanddisabilityclaimsrespectively.TheAMUSalsorequireawrittenworkreferencefromyourcompany’schiefunderwriter.

Diploma in Life and Disability Underwriting and Diploma in Life and Disability Claims – awardedtothosecompletingtheDiplomainInsuranceincludingunits(P05)Insurancelaw,(P63)Longterminsurancebusinessandeither(P61)Life,criticalillnessanddisabilityunderwritingor(P62)Life,criticalillnessanddisabilityclaimsrespectively.TheAMUSalsorequireawrittenworkreferencefromyourcompany’schiefunderwriterandevidenceofcontinuingprofessionaldevelopment(CPD).

ApplicationforthesequalificationsismadedirectlythroughtheAMUS.Forinformation,contacttheAMUSon+44(0)2076366308,[email protected],orwritetothematLettsomHouse,11ChandosStreet,LondonW1G9EB.

Flexible learning optionsTheoverallCIIinsurancequalificationsframeworkisextremelyflexible,allowingyoutoselectunitsfromqualificationsotherthantheoneforwhichyouarestudying.Therefore,ifyouareworkingtowardstheCertificate,DiplomaortheAdvancedDiplomainInsuranceyouareabletoselectunitsfromtheentireinsurancequalificationsframework.

Ifyousit,orhavesat,CIIfinancialplanningexams(forexample,theFinancialPlanningCertificate,CertificateinFinancialPlanning,Diploma/AdvancedDiplomainFinancialPlanning,DiplomainRegulatedFinancialPlanning,AdvancedFinancialPlanningCertificate,orcomparableexamsfromotherprofessionalandeducationalbodies),youwillalsoreceivecreditsthatcancounttowardscompletionoftheinsurancequalifications.

Atthetimeofgoingtoprint,whenstudyingfortheCertificateyoucanclaimupto30financialplanningcredits,inthecaseoftheDiplomayouareallowedtoclaimupto60creditsandfortheAdvancedDiploma,180credits.Pleasenote:theserulesarecurrentlyunderreview–anychangeswillbepublicisedin2013.

Recognition of prior learningWhenyoupassexamsthroughtheCII,thecreditswillautomaticallyappearonyourlearningaccount,includingforexamsthatyoumayhavepassedunderdiscontinuedCIIqualificationroutes.Yourlearningstatementcanbeviewedonlineatwww.cii.co.uk/learningstatement

Youmayalsobeabletoreceivecreditsforrelevantqualificationsyouhavepassedthroughotherawardingbodies–todothisyoushouldsubmitanapplicationforrecognitionofpriorlearning.

Byclaimingcreditsforqualificationsyou’veattainedoutsidetheCIIframework,you’llavoidduplicatinglearningalreadyundertaken,inturnreducingtheamountofstudyandobtainingyourCIIqualificationmorequickly.

IfyouwishtoclaimcreditstorecognisenonCIIqualificationsheld,pleasevisitwww.cii.co.uk/prior-learning whereyoucanreadfullguidanceontherulesandrequirementsanddownloadanapplicationform.

Important note: To be awarded a CII qualification, you must obtain, by CII examination, dissertation or coursework assessment, a pass in a unit from the qualification that you are looking to complete, and meet the qualification completion requirements. These rules apply irrespective of how many credits your existing qualifications might provide.

CII/IATA Diploma learning route TheCIIandIATA(theinternationaltradebodywhichrepresentssome240airlines)havedevelopedadedicatedlearningrouteforstaffworkingintheairtransportsectorwhoseresponsibilitiesincludeanyaspectofinsurance.

BycompletingtheDiplomainInsuranceviaaspecifiedroute,plustheIATAairtransport‘Procurementandcontractsmanagement’module,successfulcandidateswillbeawardedtheCIIDiplomainInsurancealongwithrecognitionfromIATA.

Visitwww.cii.co.uk/iataformoreinformation.

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Study options and revision aidsBlended learning programme

Members of the CII who are studying for Certificate in Insurance units IF1–IF8 can access an exclusive package consisting of learning and revision materials, exam entry and discounted revision courses to support their studies.

Non-members can join at the point of purchase to benefit from a discount of almost 20% off the cost of buying the items included, when using the blended learning programme for the three units needed to complete the Certificate.

Thisblendedlearningprogrammedevelopsadeepandpracticalunderstandingofthecoursecontent,cateringfordifferentlearningstylesbyofferingarangeoftools.

Non-membersjoiningatthepointofpurchasealsobenefitfromawaiverofthenormalmembershipadmissionfee.

The Certificate blended learning programme is available for units IF1–IF8 and costs £300 per unit (CII membership payable separately)This means big savings in completing the Certificate:

• Existing CII members: save over £100

• New CII members: save over £230, even after the cost of membership.

Youcanbuyyourblendedlearningprogramme(andtakeoutCIImembership,ifyou’renotalreadyamember),by:

•goingtowww.cii.co.uk/cert-ins-blend

•callingCustomerService;or

•completingtheapplicationformatthebackofthisbrochure.

Develop a deep and practical understanding of the course content by accessing a range of learning tools at a reduced price.

Further details on the individual elements of the blended learning programme can be found in the following pages.

Notes:

•CurrentmembershipoftheCIIisrequired.Non-memberscanjoinatthetimeofpurchase,thenormal£37membershipadmissionfeeiswaivedfornewmembersjoiningwhenpurchasingblendedlearning

•Examentriesmustbeusedwithin12monthsofpurchase,however,youshouldbearinmindtheexpirydateofyourstudytextwhenbookingyourexam–studytextsfortheseunitsareproducedonaneditionbasis,soyoushouldaimtosittheexamwhileyourlearningmaterialisvalid

•Discountsonrevisioncourseentriesareapplicabletotheunit(s)forwhichtheblendedlearningprogrammewaspurchased•Fulldetailswillbeprovidedonpurchase.

CII membershipPracticaltoolstosupportyourstudiesincluding:referencematerials,onlinetechnicaldictionaries,factfilesandmuch,muchmore.Seeinsidefrontcoverformoredetails.

Study text with updatesCoveringtheexamsyllabusinastraightforwardanduser-friendlyformat.Includesexamples,keypointsummariesandself-testquestions.

Key fact bookletPocket-sizedbookletsummarisingmaterialfromthestudytext,greatforusewhentravelling.

LEARN interactive tutorialInteractivestudyprogrammebackedbyself-assessmenttools.

Exam guideAspecimenexamguidewithanswersandhintsandtipsonhowtopasstheexam.

Discounted revision courseAdiscountof20%onanyCIIcoursefortheunitconcerned.

Exam entryEntrytotheexamitself.

RevisionMateAnonlinestudytoolthatprovidesastudyplanner,knowledge-checkfacility,definitionsofkeyterms,specimenexaminationandaseriesofvaluablehintsandtips.

Making the most of your learning activity

RevisionMateRevisionM

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sion

Mat

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RevisionMate

CII

membership

Study textwith updates

Key fact

booklet

Exam

ent

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Exam guide

tutor

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intera

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LEAR

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Blended learning

programme

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Study options Units Cost per unit

Member Non-member

Continuous assessment

All Diploma and Advanced Diploma units except units 590, 990 and 991. P61, P62, P63, P64 available Jun 2013

£242 £269 Thisisa12monthtutorassistedlearningcourseincludingprovisionofastudytexttogetherwiththefacilitytocompleteaseriesofassignmentswhicharemarkedbyanexperttutorandcounttowardsthefinalexammark.

AssignmentsareaccessedandsubmittedonlineviaRevisionMate.Asyouworkthrougheachassignmentandgainfeedbackfromyourtutor,youwillbeabletogaugeyourprogresstowardsexamreadiness.

Candidates meeting the qualifying requirements in this course will have a fixed increase of 10% of the total marks available on the exam paper applied to their exam result. Past results have indicated significantly higher success rates for candidates who have selected this form of study.

For more information, visit www.cii.co.uk/ca

Coursework assessment

Pilot for units 930 and 990 available Jan 2013

£412 £475 Beingconductedasapilotavailableforenrolmentsuntiltheendof2013,thisoffersanalternativetoassessmentbyexamination.

Thisisaself-studycourseincludingtherelevantstudytextwithupdates.

Candidatesmustcompleteandpassthreewrittenassignments,includinganyre-sits,duringthe12monthenrolmentperiodtoachieveapassintheunit.Assignmentsareeachupto3,000wordsinlengthandcandidatesmustscoreaminimumof50%ineach.

Markingofassignmentsisincludedwiththestudytextenrolmentfee(thereisnoneedtopurchaseanexamentryforthisunit).Shouldacandidatefailanassignment,are-submissionfeeof£118member/£158non-memberapplies.

Important note:Asthisisapilotcourse,candidateswillnotbeabletore-enrolifallthreeassignmentsarenotcompletedwithinthe12monthperiod.Inthiscaseyoumayneedtocompletebyexamination,payingtheappropriateexamentryfeeasnecessary.

London market insurance specialisation dissertation enrolment

991 £1,030 £1,242 Thisoptionconsistsofan18monthenrolmenttocompleteadissertation.Enrolmentincludesassessmentofthedissertation(thereisnoneedtopurchaseanexamentryforthisunit).

Afterenrolment,candidatessubmitadissertationproposalforapproval,beforecommencingworkonthefinaldissertation.

SubmissionsarecompletedviaRevisionMate.

Study text with updates

All Diploma and Advanced Diploma units except unit 991. P61, P62, P63, P64 available Dec 2012

£132(ebook ex.VAT: £110)*

£149(ebook ex.VAT: £124.17)*

Thisisaself-studycourse,withnosupportfromatutor.

Thisoptionconsistsofthestudytextwithupdatesand,forallunitsexcept590,accesstoRevisionMate.

*MostebooksattractValueAddedTax(VAT)intheEU.Non-EUcustomersshouldpaythe‘ex.VAT’pricewhereoneisindicatedifselectingtheebookoption.

IF1–IF9 £114(ebook ex.VAT: £95)*

£136(ebook ex.VAT: £113.33)*

Bundled study package

LM1+LM2 £285 £287 ThisbundledpackageincludesallthefeaturesoftheLM1andLM2studypackagesbelow,forbothunits,givingyoueverythingyouneedtostudyfortheAwardinLondonMarketInsurance.Thecostofthebundledpackagerepresentsasignificantdiscountonbuyingthetwopackagesseparately.

Study package LM1 £140 £177 ThestudypackageincludesastudytextwithupdateswhichincludesaccesstoRevisionMate.The study package also includes your first exam entry,whichcanberedeemeduptoayearafteryoubuythepackage.Study package LM2 £205 £259

Study options and revision aids

ebooksNew for 2013 – we are rolling out CII study texts in ebook format, allowing you to study on the move and reduce your paper use. The ebook option will be available for most

insurance unit study texts by mid-2013. Please check www.cii.co.uk/ebooks for full details and current availability before ordering.

Anebookgivesyouaccesstothesamebenefitsastheprintedstudytext,withthesameenrolmentperiod,updatestocontentandaccesstoRevisionMatewhereavailable.ProvidedinformatssuitableforthemajorityofpopulardevicessuchasKindleandiPad,onceordered,you’llbegivenaccesstoavarietyofformats(fordownloadfromRevisionMate).

Thecost(inclusiveofVAT)isthesameastheequivalentprintedstudytextsowhenyouorderjustchoosewhichversionyouwant.

Enrolment guidance CII members benefit from a discount on the price of study options, revision aids and exam entry.

Thestudyoptionsandrevisionaidsavailablevaryaccordingtotheunitselected.Detailsareshownoppositeandoverleaf.

Inaddition,ifchoosingthecontinuousassessmentorstudytextwithupdatesoption,thereisastandardexamentryfee(seepages26–27fordetails).

Guidance on Certificate unit purchases

ForCertificate-levelunits,youmustpurchasethestudytextandrevisionaidsfor the period during which you plan to sit the exam.

• For2012/13,studytextsandexamsyllabusesmadeavailableinJune2011andexaminedfromSeptember2011willcontinuetobeexamineduntil31August2013.

• NewsyllabusesandrelatedstudymaterialwillbereleasedinJuly2013,forexaminationfrom01September2013,throughto31December2014.

• For2015examsyllabusesandstudymaterialwillreverttotheordinarytimetable.CIIexamperiodsordinarilyrunfrom01Januarythroughto31December,withneweditionsofstudymaterialbeingavailableintheprecedingOctober.

Guidance on Diploma/Advanced Diploma unit purchases

ForDiplomaandAdvancedDiplomaunitsthelistedstudyoptionsarebasedonanenrolmentperiodof12months,duringwhichtimeyouarerecommendedtosittheexam,whilstthesearecurrent.

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Where the terms ‘Study text’ and ‘RevisionMate’ appear in the table below, their meaning is as follows:

Study text–thisbreaksdowntheexamsyllabusintoconcisesections,witheachchaptercontainingclearlydefinedlearningoutcomesandaseries

ofself-testquestions.Italsoincludesadetailedexamsyllabusoutliningthesubjectareasthatmaybetestedintheexam.Electronicupdateswillautomaticallybemadeavailable,eitherfor12monthsinthecaseofDiplomaandAdvancedDiplomaunitsortheexaminationperiodtowhichthestudytextrelatesinthecaseofCertificateunits.

RevisionMate –anonlinestudytool,providedwithpurchaseofastudytext,givingaccesstoanunrivalledsuiteofservicestosupportyourlearning.Theseinclude:astudyplanner,studentdiscussionforums,specimenexaminationorpastpapers,electronicreferencecopyofthestudytextandhintsandtips,as

wellasextraactivitiesashighlightedinyourstudytext.Inthecaseofcontinuousassessment,courseworkassessmentandunit991dissertation,itprovidesguidancenotesandthefacilityforsubmittingyourcompletedwork.

1918


TheCIIoffersarangeofrevisionaidstosupportalllearningstylesandroutines.Eachhasbeendevelopedtoprovidepracticalassistanceinunderstandingtheunitsyllabusandachievingexamsuccess.

stud

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dsAllthestudyoptionsandrevisionaidslistedherecanbeorderedonlineatwww.cii.co.uk/qualificationsoverthephonebycallingCustomerServiceon+44(0)2089898464,orbypost/faxusingtheapplicationformatthebackofthebrochure.

*MostebooksattractValueAddedTax(VAT)intheEU.Non-EUcustomersshouldpaythe‘ex.VAT’pricewhereoneisindicatedifselectingtheebookoption.

**ExaminationguidesandLEARNattractValueAddedTax(VAT)intheEU.Non-EUcustomersshouldpaythe‘ex.VAT’pricewhenorderingthisrevisionaid.

Important notes applicable to all qualifications:

•Pleaseallow10daysfordeliverytoaUKaddressand21daystoanon-UKaddressfromreceiptofyourorder.

•FormaterialssentwithintheUK,you,orsomeoneactingonyourbehalf,willberequiredtosignforthedelivery.

Upgrade from study text with updates £110 £120 to continuous assessment (see previous page for information on units available)

Note:Youcanonlyupgradetocontinuousassessmentifyouhavenotpreviouslysubmittedassignmentsinthatunitunderacurrentorpreviouscontinuousassessmentcourse.


Member Non-member

Study text renewal Diploma and Advanced Diploma


£69(ebook ex.VAT: £57.50)*

Asthestudytextisavaluablereferencetoolinyourday-to-dayjob,weofferanoptiontoreceive(forDiplomaandAdvancedDiplomaunits)updatesforafull12monthsafteryourcoursehasexpired,or(forCertificateunits)thenexteditionofthestudytexttogetherwithelectronicupdates.Thisoptionisrenewableonanannualbasisandyouwillbesentanautomaticinvitationtoupdateyourmaterial.Certificate £50

(ebook ex.VAT: £41.66)*



Member Non-member

Examination guides

All units except 991. Free specimen papers for P61, P62, P63 and P64 available Jan 2013

£12 (inc VAT)

(ex.VAT: £10)**

£13 (inc VAT)

(ex.VAT: £10.83)**

Dependingupontheselectedunit,thesecompriseeitherapastpaperwithexaminers’commentsoncandidates’performanceandkeypointsforinclusioninyouranswersoracompletespecimenexaminationandanswers,highlightingsyllabusareascoveredandusefulhints.

Theseareavailabletopurchaseonlineatwww.cii.co.ukbeingsuppliedasPDFfilesforyoutoprintoffasandwhenrequiredforyourownuse.

The content of the latest exam guide is included FREE within the RevisionMate study tool provided with Certificate, Diploma and selected Advanced Diploma level study text purchases.

Key fact booklets IF1–IF8, LM1, LM2, P05, P80, P81, P85 and P92

£25 £27 Comprehensivepocket-sizedbookletssummarisingthekeyinformationcontainedinthestudytext.Theseareperfectforstudyingwhentravellingtoandfromworkorinsituationswhenreadingacoursebookisimpractical.

LEARN IF1–IF8 £88 (inc VAT)

(ex.VAT: £73.33)**

£93 (inc VAT)

(ex.VAT: £77.50)**

Onlinetutorialprovidinghighlyinteractivestudy,backedbyarevisionassessmenttooltocheckunderstandingasyouprogresswithyourstudies.Visitwww.cii.co.uk/elearningtoviewthecoursedemo.Notes:Minimumoperatingrequirements(unsupportedonMacOS/OSX):•Web browser:WindowsInternetExplorer7orabove.•Browser plug-ins:AdobeFlashPlayer8orabove/SunJava1.4.2orabove.

Two day revision workshops (see table on page 20)

LM2 £370 £425 Availablepriortoexaminations,thesecoursesenableyouto:

•discoverwhattheexaminerislookingfor•discussthecommonmistakesmadebycandidatesandhowtoavoidthem•learnusefulrevisionandexamtechniques•clarifyyourareasofconcerninthesyllabus.

Theworkshopsprovideyouwiththeopportunitytoexamineinmoredetailtheexamsyllabusandpast/specimenpapers.Theyprovideadditionalquestionpracticeandsupportin-depthdiscussionwiththecoursetutor.

Theeveningclassesareidealforthosecandidateswhofindthatworkcommitmentspreventthemattendingcoursesduringworkinghours.

P05, P92, P97 £405 £475

820, 930, 960, 990 £420 £490

Revision days(see table on page 20)

IF1–IF4, IF9, LM1 £210 £245

P05, P21, P63, P80, P81, P85, P86, P90, P91, P92, P93, P94, P96, P97, P98

£240 £280

530, 590, 655, 820, 945, 960, 990

£270 £310

Evening classes(see table on page 22)

Six week courseLM1 and LM2 combined, P05, P92, P97

£380 £445

Exam techniques course (see table on page 22)

£160 £180 Thisgenerichalf-daycoursehelpscandidatesstudyingfortheDiploma/AdvancedDiplomarefinetheiroverallexamapproachby:•reviewingtechniqueonbothshortandessayquestions•identifyingwhattheexaminerislookingfor•discussingthecommonmistakesmadebycandidatesandhowtoavoidthem.

2120

Face-to-face revision courses

cour

ses

Making your choice

Our2013coursetimetableisgivenoppositeandoverleaf.Beforefinalisingyourbookingwerecommendyouvisit

www.cii.co.uk/f2f todeterminecourseavailability.AlternativelyyoucancontactCustomerServiceon+44(0)2089898464.

*Source:CIIStatistics2012

In 2012 candidates who attended a CII revision course improved their chances of exam success by up to 52%*

Two day revision workshops Venue Dates

(LM2)Londonmarketinsuranceprinciplesandpractices

London 30–31Jan/25–26Mar/29–30May/09–10Jul/29–30Oct/20–21Nov

(P05)Insurancelaw London 21–22Mar/19–20Sep

Doncaster 26–27Mar/23–24Sep

(P92)Insurancebusinessandfinance London 20–21Mar/18–19Sep

(P97)Reinsurance London 20–21Mar/19–20Sep

(820)Advancedclaims London 25–26Mar/23–24Sep

(930)Advancedinsurancebroking London 21–22Mar/19–20Sep

(960)Advancedunderwriting London 27–28Mar/25–26Sep

(990)Insurancecorporatemanagement London 21–22Mar/18–19Sep

Revision days Venue Dates

(IF1)Insurance,legalandregulatory London 08Feb/12Apr/07Jun/16Aug/11Oct/06Dec

Doncaster 01Mar/06Sep

(IF2)Generalinsurancebusiness London 11Feb/15Apr/10Jun/19Aug/14Oct/09Dec

Doncaster 15Apr/14Oct

(IF3)Insuranceunderwritingprocess London 12Feb/16Apr/11Jun/20Aug/15Oct/10Dec

(IF4)Insuranceclaimshandlingprocess London 07May/05Nov

(IF9)Customerserviceininsurance London 07Mar/03Sep

(LM1)Londonmarketinsuranceessentials

London 24Jan/27Feb/27Mar/25Apr/29May/27Jun/24Jul/29Oct/21Nov

(P05)Insurancelaw London 13Mar/20Mar/27Mar/03Apr/11Sep/18Sep/25Sep/02Oct

Doncaster 26Mar/24Sep

(P21)Commercialinsurancecontractwording

London 18Mar/23Sep

(P63)Longterminsurancebusiness London 14Mar/18Sep

(P80)Underwritingpractice London 12Mar/10Sep

(P81)Insurancebrokingpractice London 13Mar/11Sep

(P85)Claimspractice London 14Mar/12Sep

(P86)Personalinsurances London 15Mar/13Sep

(P90)Cargoandgoodsintransitinsurances

London 18Mar/16Sep

(P91)Aviationandspaceinsurance London 19Mar/17Sep

(P92)Insurancebusinessandfinance London 13Mar/27Mar/11Sep/02Oct

(P93)Commercialpropertyandbusinessinterruption

London 21Mar/19Sep

(P94)Motorinsurance London 22Mar/20Sep

(P96)Liabilityinsurances London 25Mar/23Sep

(P97)Reinsurance London 26Mar/24Sep

(P98)Marinehullandassociatedliabilities

London 27Mar/25Sep

(530)Economicsandbusiness London 13Mar/11Sep

(590)PrinciplesofTakaful London 18Mar/16Sep

(655)Riskmanagement London 19Mar/17Sep

(820)Advancedclaims London 25Mar/23Sep

(945)Marketinginsuranceproductsandservices

London 21Mar/19Sep

(960)Advancedunderwriting London 21Mar/24Sep

(990)Insurancecorporatemanagement

London 20Mar/25Sep

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lines

Face-to-face revision courses

Beforefinalisingyourbookingwerecommendyouvisitwww.cii.co.uk/f2f todeterminecourse

availability.AlternativelyyoucancontactCustomerServiceon+44(0)2089898464.

ThefollowingdatesapplytoallDiplomaandAdvancedDiplomaexamentriestogetherwithallnon-UKCertificateentries.

Candidates planning to sit Certificate exams in the UK should go to www.cii.co.uk/online

Important deadlines

* PleasecontactCustomerServiceifyoudonotreceivethese.Whenyoureceiveyouradmission permit you MUST checkwhetheranychangehasbeenmadeinthedateortimesoftheexamforwhichyouhaveenteredandthattheexamshownonyourpermitistheonethatyouintendtosit.IfthereisanydiscrepancyyoushouldcontactCustomerServiceimmediately.

Exam techniques Venue Dates

Half-daycourse London 06Mar/13Sep

April 2013 exams October 2013 exams

Recommendedlastdateforcontinuous 18 Jan 13 19 Jul 13assessmentenrolment

Lastdateforcontinuousassessment 22 Mar 13 20 Sep 13 assignmentstobewithyourtutors

ClosingdateforyourexamentryandpaymenttoreachtheCII•Atnormalfee 27 Feb 13 28 Aug 13 (Changestoexamentries,etc.notaccepted

afterthesedates)

•Atlateentryfee 22 Mar 13 20 Sep 13

Examentryconfirmation* Despatchedwithinsevenworkingdaysfromreceiptofapplicationform

Receiveyourexamadmissionpermit* Despatched10daysbeforetheexamsbeginorsixweeksforinternationalapplicants

Sitexams 08–11 Apr 13 07–10 Oct 13

Examresultsreleasedonline** Resultsaresentby1stclasspostonthedateshown.Pleaseallowfivedaysfordeliverywww.cii.co.uk/resultsandposted toaUKaddressand14daysforanon-UKaddress

•Diploma/AdvancedDiplomaunits 07 Jun 13 06 Dec 13(exceptunit590)–UKexamcentres

•Unit590–UKexamcentres

•Diploma/AdvancedDiplomaunits– 14 Jun 13 13 Dec 13Internationalexamcentres

•Certificateunits– 17 May 13 15 Nov 13 Internationalexamcentres

**ToaccessyourresultsonlineyouwillneedtobeloggedintotheCIIwebsiteusingyourCIIPermanentIdentityNumber(PIN)andpassword.

Evening classes – six week courses Venue Dates

(LM1)Londonmarketinsuranceessentials&(LM2)Londonmarketinsuranceprinciplesandpracticescombinedcourse(Tuesdays17.30–19.30)

London 16Apr/23Apr/30Apr/07May/14May/21May/15Oct/22Oct/29Oct/05Nov/12Nov/19Nov

(P05)Insurancelaw(Tuesdays17.30–19.30)

London 26Feb/05Mar/12Mar/19Mar/26Mar/02Apr

London 27Aug/03Sep/10Sep/17Sep/24Sep/01Oct

(P92)Insurancebusinessandfinance(Wednesdays17.30–19.30)



(P97)Reinsurance(Wednesdays17.30–19.30)



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ThefollowingdatesapplytoallDiplomaandAdvancedDiplomaexamstogetherwithallnon-UKCertificateexams.

Candidates planning to sit Certificate exams in the UK should go to www.cii.co.uk/online

Exam unit Dates Time

Non-UK Certificate exams(IF1) Insurance,legalandregulatory 08Apr/07Oct 10.00(IF2) Generalinsurancebusiness 09Apr/08Oct 10.00(IF3) Insuranceunderwritingprocess 10Apr/09Oct 10.00(IF4) Insuranceclaimshandlingprocess 11Apr/10Oct 10.00(IF5) Motorinsuranceproducts 08Apr/07Oct 10.00(IF6) Householdinsuranceproducts 09Apr/08Oct 10.00(IF7) Healthcareinsuranceproducts 10Apr/09Oct 10.00(IF8) Packagedcommercialinsurances 11Apr/10Oct 10.00(IF9) Customerserviceininsurance 08Apr/07Oct 10.00(LM1)Londonmarketinsurance 09Apr/08Oct 10.00

essentials(LM2)Londonmarketinsurance 10Apr/09Oct 10.00

principlesandpractices

Diploma exams(P05)Insurancelaw 11Apr/10Oct 13.30(P21)Commercialinsurance 10Apr/09Oct 10.00

contractwording (P61) Life,criticalillnessand 08Apr/07Oct 13.30

disabilityunderwriting(P62) Life,criticalillnessand 09Apr/08Oct 13.30

disabilityclaims(P63)Longterminsurancebusiness 10Apr/09Oct 13.30(P64)Privatemedicalinsurancepractice 11Apr/10Oct 13.30(P80)Underwritingpractice 09Apr/08Oct 10.00(P81)Insurancebrokingpractice 11Apr/10Oct 10.00(P85)Claimspractice 11Apr/10Oct 10.00(P86)Personalinsurances 09Apr/08Oct 10.00(P90)Cargoandgoodsintransit 09Apr/08Oct 13.30

insurances

(P91)Aviationandspaceinsurance 11Apr/10Oct 13.30(P92)Insurancebusinessandfinance 09Apr/08Oct 13.30(P93) Commercialproperty 11Apr/10Oct 13.30

andbusinessinterruption (P94)Motorinsurance 11Apr/10Oct 13.30(P96)Liabilityinsurances 10Apr/09Oct 13.30(P97)Reinsurance 08Apr/07Oct 13.30(P98)Marinehullandassociated 08Apr/07Oct 13.30

liabilities

Advanced Diploma exams(530)Economicsandbusiness 10Apr/09Oct 13.30(590)PrinciplesofTakaful 10Apr/09Oct 13.30(655)Riskmanagement 09Apr/08Oct 13.30(820) Advancedclaims 08Apr/07Oct 13.30(930) Advancedinsurancebroking 08Apr/07Oct 13.30

(945) Marketinginsuranceproducts 11Apr/10Oct 13.30andservices

(960) Advancedunderwriting 09Apr/08Oct 13.30

(990) Insurancecorporatemanagement 10Apr/09Oct 13.30

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Costs, fees and refunds

All fees apply 01 Jan 2013–31 Dec 2013.co

sts

CII membershipForthosecandidateswishingtobecomeCIImembers,oneofthesubscriptionfeesshownoppositearepayable,inadditiontoaone-off£37admissionfee.

IfyoupaythesubscriptionfeebymonthlyDirectDebit,wewillspreadthecostoftheadmissionfeeacrossyour12monthlypayments.*Adiscountedmembershipfeeisavailablefor

individualsresidinginthefollowingcountries.Thesehavebeencategorisedas‘low’or‘lowermiddleincome’byTheWorldBankCountryIncomeClassificationList(asofJuly2010):

AfeeispayableforeachcreditawardedforpriorlearningthatyouhaveundertakenoutsideofCIIqualifications.

Recognition of prior learning

Certificate units (UK) Changesmustberequestedatleast21daysbeforethedateoftheexamforwhichyouhaveentered.Multiplechangeswillbecoveredbyasinglefeeprovidedtheyaresubmittedtogether.

Change of session, unit or centre fee

Notes:•Residentsofthelowandlowermiddleincomecountrieslistedabovebenefitfroma50%discountonthe‘studytextwithupdates’,aswellasallrevisionaidsavailablefortheirselectedunit.


ForDiplomaandAdvancedDiplomaunitsthefeesshownareforentriesreceivedbeforenormalclosingdates.Forexamentriesreceivedafterthe

Exam entry fees – applicable to exams sat in 2013

Post-results review of marking (Diploma/Advanced Diploma units only)

RefundsCertificate units (UK)

Certificate (non-UK)/Diploma/ Advanced Diploma units

All units

Member Non-member

Fee per credit £3 £4

Thisispayableonceyoureligibilityhasbeenconfirmed.Seepage13fordetailsonrecognitionofpriorlearning.

Change after entry £41Certificate units (non-UK)/Diploma/ Advanced Diploma units Changesmustberequestedbeforetherelevantclosingdateforexamentryatnormalfee.Multiplechangeswillbecoveredbyasinglefeeprovidedtheyaresubmittedtogether.Note:Inrespectofallunitsnochanges,apartfromyouraddressorname(whichmustbesupportedbyoriginalorcertifiedevidence),canbemadetoyourexamentryafterthespecifieddeadlinessetoutabove.Aftertherelevantdeadlinehaspassedshouldyouwishtowithdrawyouwillnotreceivearefundexceptinthecaseofillness.

•CandidateswhoaremembersofanoverseasassociatedoraffiliatedinstitutemaypurchasestudymaterialsandenterforCIIexamsatthesamepriceasthatchargedtoCIImembers(seepage28forafulllistoftheseinstitutes).

Refer to page 14 for a full listing of study options and revision aids

Member Non-member

Unit LM1 re-sit (thefirstexamentry £76 £99isincludedwithyourstudypackage)

Unit LM2 re-sit (thefirstexamentry £97 £132isincludedwithyourstudypackage)

All other Certificate units £97 £132

Diploma units £116 £155

Advanced Diploma units £122 £164

normalclosingdate,uptotwoweeksbeforethesession,thenormalfeeispayabletogetherwithalateentryfeeof£79perunit.Thisissubjecttospacebeingavailableattheexamcentre.

Furtherdetailsincludinganyfeespayablecanbefoundatwww.cii.co.uk/exampolicies

Cancellationofanexamentryatleast21daysbeforethedateoftheexamforwhichyouhaveentered:

Cancellationofanexamentrybeforethefinalclosingdateatnormalfee:

Absencefromexamwithmedicalevidence(tobereceivedwithintwomonthsofthedateoftheexam):

50% of exam entry fee

50% of exam entry fee or free entry

IfyouholdanyCIIqualificationsyoumustjointheCIIattheappropriatemembershiplevel.

Ordinary member (noCIIqualificationsheld)

Cert CII

Dip CII IncludingDipCII(Claims)

UK subscription (Monthly fee)

£5.87

£9.49

£12.12

UK subscription (Annual fee)

£70

£113

£145

International subscription (Annual fee)

£50

£72

£85

Low GDP* subscription (Annual fee)

£35

£45

£57

IncludingallCertCIIsectorspecificdesignations

Afghanistan,Angola,Armenia,Azerbaijan,Bangladesh,Belize,Benin,Bhutan,Bolivia,BurkinaFaso,Burundi,Cambodia,Cameroon,CapeVerde,CentralAfricanRepublic,Chad,China,Comoros,Congo(Dem.Republicof),Coted’Ivoire,Djibouti,Ecuador,Egypt,ElSalvador,Eritrea,Ethiopia,Gambia,Georgia,Ghana,Guatemala,Guinea,Guinea-Bissau,Guyana,Haiti,Honduras,India,Indonesia,Iraq,Jordan,Kenya,Kiribati,Korea(Dem.Peo.Rep.of),Kosovo,Kyrgyzstan,LaoPeople’sDemocraticRep.,Lesotho,Liberia,Madagascar,Malawi,Maldives,Mali,MarshallIslands,Mauritania,Micronesia,Mongolia,Morocco,Mozambique,Myanmar,Nepal,Nicaragua,Niger,Nigeria,Pakistan,PapuaNewGuinea,Paraguay,Philippines,RepublicofMoldova,Rwanda,Samoa,SaoTomeandPrincipe,Senegal,SierraLeone,SolomonIslands,Somalia,SriLanka,Sudan,Swaziland,SyrianArabRepublic,Tajikistan,Tanzania(UnitedRep.of),Thailand,TimorLeste,Togo,Tonga,Tunisia,Turkmenistan,Tuvalu,Uganda,Ukraine,Uzbekistan,Vanuatu,Vietnam,WestBankandGaza,Yemen,Zambia,Zimbabwe.

2928

Entering for a qualification:Important information

CII membership

1.IfyouarenotalreadyaCIImember,youcanbecomeamemberwhenyouapplyfortheCertificate/Diploma/AdvancedDiploma.MembershipoftheCIIisopentoanyonewholly/mainlyemployedorengagedinworkconnectedwithinsurance.Ifyouwishtoapplyformembershipanditisnotclearfromyourapplicationformthatyouworkininsurance,pleaseprovidebriefdetailsofthenatureofyourworkandtheproportionofyourtimespentoninsurancemattersonaseparatesheetofpaper.

Local institutes

2.IfyouareaCIImemberlivingintheUK,theChannelIslandsortheIsleofManyouwillautomaticallybecomeamemberofalocalinstitute.Localinstitutemembershipisessentialfornetworking,localseminarsandrevisionstudygroupstoaidyourprogression.Pleaseensurethatyouselectyourpreferredlocationfromthelistprovidedbelowandentertherelevantnameinthespaceprovidedontheapplicationform.

List of local institutes:

Aberdeen;Bedford&MiltonKeynes;Belfast;Birmingham;Blackburn&Burnley;Bolton;Bournemouth;Bradford;Brighton;Bristol;Cambridge;Cardiff;Carlisle;Chelmsford&SEssex;Cheltenham&Gloucester;Chester&NorthWales;Coventry;Croydon;Edinburgh;Exeter;Folkestone,Canterbury&EKent;Glasgow;Guernsey;Guildford;Halifax;Harrow&Ealing;Hull;Inverness,theHighlands&Islands;Ipswich,Suffolk&NEssex;IsleofMan;Jersey;Kendal;Leeds;Leicester;Lincoln;Liverpool;London;Luton&StAlbans;Manchester;MidKent;Middlesbrough;Newcastle-upon-Tyne;Northampton;Norwich;Nottingham;Perth&Dundee;Peterborough;Plymouth&Cornwall;Preston&Blackpool;Reading;RoyalTunbridgeWells;Sheffield;Shropshire&MidWales;Southampton;Stoke-on-Trent;Stratford-upon-Avon;Swansea&WestWales;Swindon;Watford;York.

TheareacoveredbytheInsuranceInstituteofLondon(IIL)isdefinedasallLondonpostaldistrictsexceptthefollowing:N9,N11,N14,N21,NW9,E4,E6,E7,E10,E11,E12,E13,E15,E16,E17,E18,W3,W4,W5,W6,W7,W12,W13,SW20,SE20,SE25.ThereisanadditionalsubscriptionfeeforIILmembersof£3.

Associated or affiliated institutes

3.Ifyouliveinanareawhereanassociatedoraffiliatedinstituteisestablished(seebelow)youshouldapplytothesecretaryoftheinstituteconcernedfordetailsoflocalmembership.Contactdetailscanbefoundatwww.cii.co.uk/affiliated-institutes

IndividualslivingoutsidetheUKwhoaremembersofanassociatedoraffiliatedinstitutemayentertheCIIexamsandpurchasestudymaterialsatthesamepricesasthosechargedtomembersoftheCII.

Associated institutes:

Ireland(Cork,Dublin,Dundalk,Galway,Limerick,Sligo).

Overseas affiliated institutes:

Australia&NewZealand(AustralianCapitalTerritory;NewZealand{Auckland};NewSouthWales;NorthernTerritory;Queensland;SouthAustralia;Tasmania;Victoria;WesternAustralia);Bahamas;Barbados;Bermuda;Botswana;Canada(Ontario;Quebec);RepublicofChina;Cyprus;Egypt;UnitedArabEmirates;Fiji;France(Bordeaux);Germany;Ghana;Guyana;HongKong;India(Mumbai;Hyderabad);Indonesia;Jamaica;Kenya;Malawi(Blantyre;Lilongwe);Malaysia;Mauritius;Namibia;Netherlands(Rotterdam;Utrecht);Nigeria;Pakistan;PapuaNewGuinea;Philippines;Poland(Warsaw);SaudiArabia(Riyadh);StLucia;Singapore;SouthAfrica(CapeofGoodHope;Drakensberg;EastRand;EasternCape;FreeState;Gauteng{Johannesburg};Natal;NorthernGauteng{Pretoria};NorthernProvince{Pietersburg};TheBorder{EastLondon},TheLowveld);SriLanka;Tanzania;Trinidad&Tobago;Turks&Caicos;Uganda;WestAfrica(TheGambia);Zambia(Copperbelt{Ndola};Kitwe;Lusaka);Zimbabwe(Bulawayo;Harare).

Exam centres – UK and International

4.Placesareallocatedonafirst-come,first-servedbasis.

Everyeffortismadetoensureyoureceiveyourpreferredchoice,however,ifacentreyouchooseisnotavailableforaparticularsittingyouwillbeallocatedtoyoursecondchoiceoranotherconvenientcentre.

Itisplannedthatallcentres,includinginternational,willbeavailableinAprilandOctober.

impo

rtant

info

rmat

ion

Copyright

5.AllCIIstudymaterialsarecopyrighted.Byplacinganorderyouundertaketousethematerialsforyourownpurposesonlyandnottosell,lendorgivethemtoanyoneelse.Anyformofcopyingofmaterialsisprohibited.

Delivery

6. FromthedateofreceiptbytheCIIofyourorderpleaseallow10dayswithintheUKor21daysoutsidetheUKfordeliveryofmaterials.

MaterialssentwithintheUKrequireasignature;pleaseensurethattherewillbesomeonetoacceptdeliveryattheaddressshownontheform.

Your right to cancel

7.InaccordancewithTheConsumerProtection(DistanceSelling)Regulations2000youhavearightofcancellationinrespectoftheProductsandServices,listedinthisbrochure,whichrightshall(subjecttotheRegulations)expiresevenworkingdaysfromthedayafterthedateonwhicheithertheproductsarereceivedbyyouoryourorderforservicesisacceptedbytheCII.

Note: NorightofcancellationorrefundisavailableinrespectofebooksoranyotherelectronicdownloadoftheProductsandServicesoncetheyhavebeenreceivedbyyou.

Shouldyouwishtocancel,noticeshouldbesenttoCustomerService.Whereproductshavebeensuppliedtoyoupriortosuchcancellationtheymustbereturnedtous,intheconditioninwhichtheyweresuppliedtoyou,atyourexpense.Reimbursementforanymoniespaidbyyouwhichrelatetothecancellationwillbesenttoyouwithin30daysofreceivingthenoticeofcancellationorifproductsaretobereturnedtous,within30daysoftheirreceipt.Intheeventoflessthansevendays,noticeofcancellationbeinggiveninrespectofaCertificateexamentryandif,whereapplicable,theCIIisunabletorecovercostssufferedasaresultofsuchshortnoticecancellationthentheCIIcanrecoverthesecostsfromyou.

Additional terms and conditions

8.PleasenotethereareadditionaltermsandconditionswhichapplytoallpurchasesofgoodsorservicesfromtheCIIwhichyouagreetobeboundbyuponcompletionofyourorder.Fulldetailscanbefoundatwww.cii.co.uk/exampoliciesandwww.cii.co.uk/tandc

Fairness, integrity and the CII appeals procedure

9.TheCIIiscommittedtogivingallcandidatesanequalopportunityofachievingitsqualificationsinlinewithcurrentUKandEUDirectives.Itisalsocommittedtoopenandfairprocessesandaspartofthisprocessrunsatransparentappealspolicy.Furtherdetailsontheappealspolicycanbefoundatwww.cii.co.uk/exampolicies

UK, Channel Islands, Isle of Man & Ireland

Centre Code

Aberdeen 010Belfast 015Birmingham 005Bolton 080Bournemouth 018Brighton 020Bristol 021Cambridge 022Cardiff 024Carlisle 025Chelmsford 026Chester 028Coventry 029Croydon 030Douglas,IoM 091Dublin 301Dundee 034Ealing 088Edinburgh 009Exeter 035Folkestone 087Glasgow 004Gloucester 036Guernsey 090Guildford 038Horsham 082Hull 041Inverness 043Ipswich 044

Jersey 081Leeds 006Leicester 046Limerick 303Lincoln 047Liverpool 002London 001Luton/Stevenage049Manchester 003Middlesbrough 051MidKent 050Newcastle-upon-Tyne 008Northampton 052Norwich 007Nottingham 053Peterborough 056Plymouth 057Preston 059Reading 060StAustell 092Sheffield 062Shrewsbury 063Southampton 064Southend-on-Sea 086Stoke-on-Trent 065Stratford-upon-Avon 066Swansea 067TunbridgeWells 071Watford 072York 075

International Centres

Centre Code

North AmericaChicago(USA) 435Philadelphia 704Toronto(Canada)531Vancouver(Canada) 536CaribbeanBridgetown(Barbados) 423Castries(StLucia)595Freeport(Bahamas) 570GeorgeTown(GrandCayman) 597GrandTurk(Turks&CaicosIslands) 702Kingston(Jamaica) 471Nassau(Bahamas) 498PortofSpain(Trinidad) 511

StJohn’s(Antigua) 605Central AmericaBelizeCity(Belize) 577MexicoCity(Mexico) 488South AmericaBuenosAires(Argentina) 685Bogota(Colombia) 421Georgetown(Guyana) 451Lima(Peru) 542RiodeJaneiro(Brazil) 514Santiago(Chile) 730

EuropeAthens(Greece) 411Barcelona(Spain) 557Berne/Basel(Switzerland) 568Bucharest(Romania) 706Cologne(Germany) 448Copenhagen(Denmark) 438Gibraltar 452Helsinki(Finland)705Kiev(Ukraine) 405Lisbon(Portugal) 563Madrid(Spain) 482Milan(Italy) 489Moscow(Russia)649Munich(Germany) 594Nicosia(Cyprus) 501Oslo(Norway) 502Paris(France) 503Riga(Latvia) 701Sofia(Bulgaria) 417Valetta(Malta) 535Vilnius(Lithuania)729Warsaw(Poland) 700Istanbul(Turkey) 461Central AsiaAlmaty(Kazakhstan) 712Baku(Azerbaijan) 608West & Central AfricaAccra(Ghana) 401Freetown(SierraLeone) 449Lagos(Nigeria) 476Horn and East Africa AddisAbaba(Ethiopia) 402DarEsSalaam(Tanzania) 441Asmara(Eritrea) 710Kampala(Uganda)465Khartoum(Sudan)469Mombasa(Kenya)490Nairobi(Kenya) 497Southern AfricaBlantyre(Malawi)548Gaborone(Botswana) 618Harare(Zimbabwe) 517Johannesburg(SouthAfrica) 463Lilongwe(Malawi)615Lusaka(Zambia) 480Ndola(Zambia) 499

North Africa, Middle East & Gulf AbuDhabi(UAE) 609Amman(Jordan) 408Manama(Bahrain)414Beirut(Lebanon) 675Cairo(Egypt) 427Dammam(SaudiArabia) 407Doha(Qatar) 617Dubai(UAE) 547Jeddah(SaudiArabia) 553Safat(Kuwait) 475Muscat(Oman) 587Riyadh(SaudiArabia) 572Tehran(Iran) 560South Asia Ahmedabad(India) 659Bangalore(India)661Chennai(India) 481Colombo(SriLanka) 437Delhi(India) 442Dhaka(Bangladesh) 440Hyderabad(India) 724Islamabad(Pakistan) 718Jaipur(India) 662Karachi(Pakistan) 468Kolkata(India) 727Lahore(Pakistan)477Mumbai(India) 422Pune(India) 731East Asia Beijing(China) 670Changsha(China) 636HongKong 457Seoul(Korea) 627Shanghai(China) 671Shenzhen(China)726Taipei(Taiwan) 527Tokyo(Japan) 546South East Asia Bangkok(Thailand) 416HoChiMinhCity(Vietnam) 711Jakarta(Indonesia) 443KualaLumpur(Malaysia) 472PhnomPenh(Cambodia) 728Singapore 521AustralasiaSydney(Australia) 526Indian OceanPortLouis(Mauritius) 510Mahe(Seychelles) 607Atlantic Hamilton(Bermuda) 456

Note:Occasionally,examinationsmayhavetobeheldatlocationsotherthanthoseshown.Pleaseremembertocheckyouradmissionpermittoconfirmalldetailsofyourexamination.

CII qualifications are key to our training and development strategy. Enhanced technical skills and capability improve business performance. This is why we worked with the CII to gain accreditation for our Underwriting Academy and Excellence in Claims programmes, so that our people can earn credits in the CII qualifications framework through their learning at work.

As well as enhancing our technical prowess, our commitment to quality employee development makes us an employer of choice for talented individuals. Having secured Chartered Insurers status, we can offer potential recruits the opportunity to join a genuine profession.

Most importantly, our maintenance of the highest technical and ethical standards and our pursuit of continuous improvement is clear evidence of our determination to provide our customers with an exceptional experience.

Philip GennoyHR DirectorAllianz UK

Certificate/Diploma/Advanced Diploma in Insurance

Application formICI005 (11/12)

Once you have read the notes on completing your application, you can either:

• complete and submit your application online at www.cii.co.uk/qualifications

• phone through your order to Customer Service on +44 (0)20 8989 8464 ensuring that you have your credit/debit card details ready

• complete the form below and post or fax +44 (0)20 8530 3052 to Customer Service.

Important note: To ensure that your application is processed correctly please enter your name at the top of each page in the space provided.

Section A – Personal details (Please complete all fields. Your name should be entered as you wish it to appear on all official CII documents.)

Have you ever had previous contact with the CII? Yes No (Please tick)

Please give your CII/PFS permanent identity number (PIN) if known PIN

Mr/Mrs/Miss/ Surname Ms/Other

Forenames

Gender Male Female (Please tick) Date of birth

Employer’s name

Tel Ext Mobile

email*

Work address

Postcode Country

Home address

Postcode Country

* Please take care when providing your email address as most correspondence will be sent electronically. Email address must be included when ordering ebooks or LEARN.

Tick address to be used for postal correspondence Home Work

Please turn over

Study pathWhere you are studying in order to complete a qualification please indicate by ticking the appropriate box:

Award in London Market Insurance Certificate in Insurance Diploma in Insurance Advanced Diploma in Insurance

Please tick one box per categoryType of organisation

Bank/Building Society Broker/Intermediary Consultancy

Insurance company Legal

Lloyd’s Loss adjuster/Loss assessor Reinsurance company/broker Other

Area of work

Administration/Processing Broking Claims/Loss adjusting Compliance Finance

HR/Training Risk management/Surveying Sales/Marketing Underwriting Other

Job category

Board member (CEO, Director) Business owner

Middle management (Branch, Office, Dept)

Senior management (General, Head of) Supervisory/Controller

Technician/Co-ordinator Trainee Other

Area(s) of specialism (Commercial)

Accident and health Aviation Construction Engineering Liability

Marine Motor Property Travel Other

(Personal)

Accident and health Home Motor Pecuniary loss Travel

Other

Certificate/Diploma/Advanced Diploma in Insurance application form – ICI005 (11/12)

Enter your name

Section B – Associated or affiliated institute membershipCurrent members of an associated or affiliated institute may enter CII exams and purchase study materials at the same prices as those charged to members of the CII. If you wish to benefit from this discount, please provide details of your institute membership here. Please note: this discount is only available to current associated or affiliated institute members. False applications may result in being barred from future CII exams.

Name of institute

Current membership no

Section C – CII membershipRemember, membership not only gives you useful discounts on learning material and exam entry, you’ll also receive exclusive benefits to help you in your studies and working life. And once qualified, you may be able to use an industry recognised designation.

(Please ONLY complete this section if you are applying for membership. Go to Section C if you are already a member.)

I wish to apply for membership of the CII Yes No

I wish to join the following local institute – UK only (See page 28)

By becoming a member of the CII, I agree to be bound by the CII’s Charter, Bye-laws, Code of Ethics, rules, regulations and requirements of membership. I also agree to be bound by the constitution and Bye-laws of any local institute of which I become a member. Full details of these obligations of membership can be found online at www.cii.co.uk/memberobligations

Please tick the relevant box to confirm whether you have:

– Been made bankrupt or been subject to an individual voluntary arrangement (or similar procedure) or any judgement debt. Yes No

– Been convicted for (or have you been charged but not yet tried with) any offence other than a monetary fixed penalty for a motoring offence. Please note, if the conviction is considered spent under the Rehabilitation of Offenders Act you should select ‘no’. Yes No

– Been subject to any disciplinary sanctions (or are currently the subject of any investigation) by the CII/PFS or any other professional and/or membership body or regulatory authority. Yes No

If you have answered ‘yes’ to any of these questions, please also provide any relevant details on a separate sheet of paper.

Please note that, as a member of the CII, you are required to let us know if and when, at any point in the future, your circumstances are such that you would have to answer ‘yes’ to any of the above.

FacultiesPlease choose below which faculty you would like to join. These are forums of the CII which provide a range of services in support of individuals working in specific industry sectors – further information can be found at www.cii.co.uk/faculties

In applying for CII membership you can join one faculty for free. If you wish to join additional faculties please contact CII Customer Service on +44 (0)20 8989 8464.

(select one)

Insurance Broking Claims London Market Underwriting Life & Pensions (For insurance company employees)Membership fees1. An admission fee of £37 is payable by ALL applicants except those buying a blended learning package at the point of joining.

2(a). Please then select the appropriate member fee.

CII membership level UK subscription (Monthly fee)

UK subscription (Annual fee)

International subscription (Annual fee)

Low GDP† subscription (Annual fee)

Ordinary member £5.87 £70 £50 £35

Cert CII* £9.49 £113 £72 £45

Dip CII ** £12.12 £145 £85 £57

* Same fee applies to Cert CII (Claims), (London Market), (Customer Service) and (Health and Protection)** Same fee applies to Dip CII (Claims)† A discounted membership fee is available for individuals resident in countries categorised as ‘low income’ or ‘lower middle income’. See page 26 for details.

Important note: An additional £3 subscription fee is payable for membership of the Insurance Institute of London.

2(b). Choose the method of payment. This can either be:

i) by monthly Direct Debit. If you choose this option do not complete the sub total box, but fill out the Direct Debit form at the back of this application form. The admission fee will be spread across your 12 monthly payments

ii) by cheque or debit/credit card. If you choose this option please enter the correct amount in the sub total box, including the admission fee.

Sub total £

Please choose from one of the following membership levels. If you hold any CII qualifications you must join the CII at the correct member level:

Ordinary – I do not currently hold a CII insurance qualification.

Cert CII – I have passed the Certificate in Insurance or equivalent.

Cert CII (Claims) – I have passed the Certificate in Insurance including one of: (IF4) Insurance claims handling process, (P85) Claims practice or (820) Advanced claims, and I also wish to join the Claims Faculty.

Cert CII (London Market) – I have passed the Certificate in Insurance, including the Award in London Market Insurance (or LLMIT prior to 01 July 2010) and I also wish to join the London Market Faculty.

Cert CII (Customer Service) – I have passed the Certificate in Insurance including the subject (IF9) Customer service in insurance

Cert CII (Health and Protection) – I hold the Certificate in Insurance, including the compulsory unit IF1 and two of the specified health and protection units. I am also employed in the health and protection market.

Dip CII – I have passed the Diploma in Insurance or equivalent.

Dip CII (Claims) – I have passed the Diploma in Insurance, including subjects either (P85) Claims practice or (820) Advanced claims; and I also wish to join the Claims Faculty.

(to include the £37 admission fee)

Please turn over

Section D – Study options and revision aidsPlease indicate when you will be sitting the exam(s) as this will determine which version of study/option(s)/revision aids we send you:

Pre 01 Sep 2013 Post 01 Sep 2013

I wish to order the following learning materials:


Enter your name

Study packages (exam entry included) CII use

Member Non-member Unit codes and ebook requirement Total

code e code e code eCertificate in Insurance blended learning programme (units IF1–IF8) (See pg 14)

LP£300

(membership payable separately)

Member only £

Award in London Market Insurance • LM1+ LM2

UD£285 £287 + £

• LM1 only £140 £177 £

• LM2 only £205 £259 £ Sub total £

Study options CII use

Member Non-member Unit codes and ebook requirement Total

code e code e code eContinuous assessment (See pg 16 for information on units available) CA £242 £269 £

Coursework assessment (pilot – units 930 and 990) UD £412 £475 £

991 Dissertation enrolment and assessment £1,030 £1,242 £

Study text with updates • Diploma/Advanced Diploma units

UD

£132 £149 £

• units IF1–IF9 £114 £136 £

Study text renewal • Diploma/Advanced Diploma units £54 £69

£

• Certificate units £50 £66 £

Upgrade to continuous assessment (See pg 16 for information on units available) £110 £120 £ Sub total £

Non-EU candidates: Where applicable, an ex.VAT price is listed on p.16–19. When ordering outside the EU, include the ex.VAT price below.

To order your study text as an ebook put a tick in the box showing the ‘e’ icon. If left unticked, you will receive a printed book. Please check www.cii.co.uk/ebooks for availability before ordering.

Revision aids CII use

Member Non-member Unit code Total

Specimen/past examination guides available online at www.cii.co.uk /qualifications

Key fact booklets (See pg 18) KF £25 £27 £

LEARN (See pg 18) • online tutorial EL £88 £93 £

Revision workshops (See pg 20)• (LM2)

WS£370 £425 £

• (P05, P92, P97) £405 £475 £

• (820, 930, 960, 990) £420 £490 £

Date Venue £

Revision days (See pg 20)• (IF1–IF4, IF9, LM1)

R

£210 £245 £

• (P05, P21, P63, P80, P81, P85, P86, P90, P91, P92, P93, P94, P96, P97, P98) £240 £280 £

• (530, 590, 655, 820, 945, 960, 990) £270 £310 £

Date Venue £

Evening classes (See pg 22)

• Six week course (LM1+LM2, P05, P92, P97)

EC £380 £445 £

Date

Exam techniques course (See pg 22) ET £160 £180 £

Date Sub total £


Enter your name

Section F – DeclarationsI declare that all information provided by me on this form is true and correct to the best of my knowledge.

Data protection and privacy The CII will ensure that your personal data is processed in line with Data Protection legislation and the CII Data Protection and Privacy Statement (available on the CII’s website). To process this application, I am deemed to have consented to the CII processing my data.

Sharing information with your employer The CII will, upon request, provide your employer with details of your examination record and accreditation, including all attempts and future entries, along with your CII Personal Identification Number, unless you tick the following box.

Sharing your data with third parties The CII Group will never sell your data to third parties for commercial gain. We may, however, share your data with third parties who provide products and services that complement those offered by the CII. The CII will assume that you consent to us using your data in this way, unless you tick the following box.

Privacy and electronic communications regulations The CII and, where relevant, your Local Institute (LI) may from time to time wish to draw your attention to other CII or LI products and services electronically which are likely to be of interest to you. The CII and your LI will assume you consent to us using your data in this way, unless you tick the following box.

Application for study materials I undertake to use them for my own purposes and not to sell, copy, lend or give them to anyone else.

Terms, conditions and cancellation I have read and agree to the terms and conditions contained in this brochure, including my right of cancellation.

Signed Date

Please allow 10 days for delivery in the UK and 21 days outside the UK from receipt of your correctly completed application form.

Materials sent within the UK require a signature; please ensure there will be someone to accept delivery at the specified address shown on the form.

Study options and revision aids are provided by the Education and Training Trust of the Chartered Insurance Institute (a company limited by guarantee) Registered office: 20 Aldermanbury, London EC2V 7HY. Registered Charity no. 1021017

Section E – Exam entryI wish to enter the following exams in April/October 2012 (delete session which is not applicable) at the centre in:

First choice Centre code

Second choice Centre code

Unit codes Member Non-member No of units Entry fee

Certificate: • Only complete this section if you are planning to sit Certificate exams outside of the UK.

To sit an exam in the UK, you must enter online at www.cii.co.uk/online or by calling Customer Service

• If you have bought the blended learning programme or an Award in London Market Insurance study package do not include the exam fee

£97 £132 £

Diploma

£116 £155 £

Advanced Diploma

£122 £164 £ Sub total £

Additional late entry fee (See pg 26) £

Section D – Study options and revision aids (cont)Postage fee (not applicable to ebooks, 991 dissertation enrolment, training courses, upgrade to continuous assessment or LEARN):• £7 per order: UK, Channel Islands, Isle of Man, Republic of Ireland, Malta and Gibraltar.• £15 per order: All other countries.

Please note: These postage rates are flat fees applicable to orders from individual candidates (orders may contain more than one item). Separate fees apply to corporate bulk orders – please contact Customer Service.

Sub total £


Enter your name

Section G – Total payable and method of paymentInsert the total value of all items ordered in Sections C to E.

Note: Unless stated otherwise, all prices quoted are inclusive of VAT, where appropriate, at the current rates. Prices are subject to change without notice. Please ensure that where applicable you have included the appropriate postage fee – see Section D.

If you would like to receive a payment receipt, please tick one of the following delivery options (if selecting email be sure to provide your email address on the first page of the form): Email Post

Tick method of payment and, if applicable, complete the card details.

Cash/cheque payable to The Chartered Insurance Institute (please write CII PIN number if known on the back of the cheque).

Note: All remittances must be in Sterling. Cash should only be sent by recorded delivery. No liability can be accepted by the CII for cash sent via post. Payment from countries outside the UK must be made by banker’s draft, payable in Sterling to the CII drawn on a UK bank, or by credit/debit card (Visa, Mastercard, Maestro, Solo or Delta).

Credit/debit card: Please debit my/our account with the total cost of the goods and services ordered on this form.

Type of card (please tick) VISA MASTERCARD DELTA MAESTRO SOLO

Valid from* Expiry date* Issue number* (Solo/Maestro only)

Card number*

*Please complete according to the information on your credit/debit card.

Cardholder’s name and address if different from those at the beginning of this application

Cardholder’s signature Date

Please fax the completed form if paying by credit/debit card on +44 (0)20 8530 3052 or send with your cheque toCustomer Service, CII, 42–48 High Road, South Woodford, London E18 2JP

If you have a UK bank account you can spread the cost of membership by paying via monthly Direct Debit at no extra charge. Please call CII Customer Service on +44 (0)20 8989 8464 to set up a monthly Direct Debit over the phone or complete the Direct Debit mandate below, complete and sign the declarations in Sections C and F and return to CII Customer Service.

Instructions to your Bank or Building Society to pay by Direct Debit (Please complete all fields)

1. Name and full postal address of your Bank or Building Society branch

To: The Manager (Bank/Building Society)

Address

Postcode

Please complete this Direct Debit instruction if you have a UK Bank account. Post only to: CII, Customer Service, 42–48 High Road, South Woodford, London E18 2JP

Originator’s identification no.

9 9 6 6 4 5

2. Name(s) of account holder(s)

3. Bank or Building Society account number 4. Branch sort code 5. Reference number (CII PIN)

I wish to pay my subscription by monthly Direct Debit payments

Signature Date

Banks and Building Societies may decline to accept instructions to pay Direct Debits from some types of accounts.The Direct Debit Guarantee: The Guarantee is offered by all Banks and Building Societies that take part in the Direct Debit Scheme. The efficiency and security of the Scheme is monitored and protected by your own Bank or Building Society. If the amounts to be paid or the payment dates change The CII will notify you 10 working days in advance of your account being debited or as otherwise agreed. If an error is made by The CII or your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount paid. You can cancel a Direct Debit at any time by writing to your Bank or Building Society. Please also send a copy of your letter to The CII.

Total payable £

The successful completion of the Advanced Diploma in Insurance is a core requirement of all underwriting, claims and operational roles within Hiscox, and is firmly embedded within our functional learning and development frameworks.

We view the professional learning available through the CII as integral to the technical development of our people and a valuable enhancement to the career options available to them within our business.

If you work in our sector, you need the relevant professional qualification to have credibility with clients and the Advanced Diploma is it.

“

Des Bishop Aifs, MCIPDGroup Head of People DevelopmentHiscox

Ref: CII – ICI005 (11/12)C12J_7326

The Chartered Insurance Institute 42–48 High Road, South Woodford, London E18 2JPtel: +44 (0)20 8989 8464 fax: +44 (0)20 8530 3052 email: [email protected] website: www.cii.co.uk

© The Chartered Insurance Institute 2012

CHARTERED INSURER, CHARTERED INSURANCE BROKER, CHARTERED INSURANCE PRACTITIONER, FCII, ACII, Dip CII and Cert CII are registered collective marks and THE CHARTERED INSURANCE INSTITUTE, CII and the CII logo are registered trade marks of The Chartered Insurance Institute.

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