Automated Assessment Management System

The Assessment CycleTrainee | Learner Dashboard

Trainer Dashboard

Employer Dashboard

Verifier DashboardVerifier Dashboard

Assessor Dashboard

The CertNow AMSThe CertNow Assessment Management System (AMS):

• Is a SaaS platform to assess competencies in the cloud for organisations and training organisations

• Integrates with AVETMISS systems• Delivers open and closed assessment• Delivers workplace verification online• Delivers module based learning material• Provides learner | trainer| assessor and verifier

dashboards• Provides a set of role based notifications to manage

the assessment process• Deliver to all mobile devices

Structured Assessment Framework

Trainee

CertNow delivers a structured and sequenced assessment framework.

Assessment includes online questions and verification tasks which are validated in the workplace (by a verifier).

All assessment responses and verification data is pushed to the Assessor for final adjudication.

Roles and Responsibilities

• Trainee: access all assessments, courses, notifications

• Trainer: Set tasks to support learning and assessment. Does not assess.

• Employer: Views their trainees and creates / assigns verifiers

• Verifier: Validates and provides feedback to assessor on workplace verification tasks

• Assessor: Central role to manage assessment and resubmissions of all tasks and verifications

Trainee (Learner) Dashboard

Learner Dashboard

My Dashboard menus display:1. The qualifications or accreditations achieved – button titles customised to purpose2. Assessments and certificates achieved3. Automated notifications (options to include CV builder and edit profile)

Learner DashboardMy Learning Material

This screen shows:1. My Learning Material Tab2. The content or courses is

separated from the assessment tasks

3. The learning material content is provided as a resource to support the assessment

Learner DashboardLearning Material

This screen shows:1. The Learning Material or

Course Page2. The content features

text, images, video, audio and interactive SCORM objects

3. The dashboard menu is minimized in the Learning Material view

Learner DashboardMy Assessments

1. The My Assessments Tab is the central focus of the Training Portal

2. Assessments include knowledge responses and verification questions

3. Assessment presented in modules or units

4. Visual indicators to display the progress through and assessment

5. Statement of In Progress, Complete or Not Started

Learner Dashboard My Assessments

Assessment Tasks are displayed in one screen (mobile) with dynamic status settings

Learner DashboardMy Assessments

1. When an assessment task is open, tasks are still displayed

2. Multiple tasks can be opened simultaneously

3. The learner completes the questions in fields provided

4. Learner selects ready to submit for each task

5. Status changes in the Learner, Assessor and Verifier Dashboards

Learner Dashboard My Assessments

As the Learner completes tasks the status changes – when complete the Submit to Assessor button is activated and Learner can submit

Learner dashboardmy Assessments

1. When the learner selects the Submit to Assessor button, the outcome is button status change to ‘Submitted to Assessor’

2. Notifications are automatically posted to Assessor

Learner DashboardNotifications

1. Notifications are automatically sent based on a set of actions that include:

2. Learner registered on portal3. Learner submits verification

and assessment4. Verifiers complete tasks5. Assessors complete

assessment6. Learner needs to resubmit

assessment and/or verification

Assessor Dashboard

Assessor Dashboard

Displays the name of the Assessor, the assigned Trainees, the Pending Assessments from these Trainees and workflow notifications

Assessors DashboardMy Assessments

The Assessors Dashboard shows: 1. The assigned learners, their

progress and expected completion dates

2. Shows learner photos and a filter to find learners

3. The number of assigned learners4. Shows the number of pending

assessments in the profile ribbon5. Shows notifications relating to

assessment

Assessors DashboardMy Assessments

The Assessors Dashboard shows: 1. The Pending Assessment screen2. The assessor can view the name

and the date that the assessment was submitted

3. The assessor simply selects the View Assessment button and the learners assessment tasks are displayed

Assessors DashboardMy Assessments

The Task screen shows: 1. The question and learner

response2. A model answer if added3. If response is correct, the

assessor selects Approve Answer

4. If the response is unsatisfactory, the assessor adds comments and selects Not Yet Achieved

5. Notifications are automatically posted to Learner

Assessors DashboardMy Assessments

The image shows the workflow for an assessment resubmission: 1. The Assessor select ‘Not Yet

Achieved’ 2. The learner receives a

notification advising of the need to resubmit

3. The learner opens the ‘Not Yet Achieved’ question and an addition comment box is automatically added

4. Learner submits comments in response to the assessor feedback and submits

Assessors DashboardMy Assessments

The image shows the workflow extension for an assessment resubmission: 1. After the learner makes their

comments based on the assessor’s original comments an additional assessor comment section is automatically added

2. This allows the assessor to request a resubmit on subsequent occasions

Assessors DashboardMy Assessments

After a learner resubmits a response to the assessor or verifier the workflow commences again with notifications and approvals

The dashboard displays – awaiting results

The assessor can set a task or question for resubmission as many times as they wish to process is complete

Verifier Dashboard

Verifier Dashboard

The Verifier is added by the Employer and is assigned Trainees by the Employer. The Verifier receives notifications and pending verifications when the Trainee checks the button that they are ready to be verified. Verifier comments are channeled back to the Assessor.

Verifier Dashboard

My VerificationThe Verifier Dashboard1. The ability to view a

Trainee2. The ability to view

the progress of all Trainees

3. View alerts for pending verifications

4. View Trainees with pending verifications

5. View the number of current learners

6. View notifications

Verifier Dashboard

Verifier DashboardMy Verification

The image shows the workflow for a verification resubmission: 1. The Verifier makes comments

and selects ‘Not Yet Achieved’ 2. The learner receives a

notification advising of the need to resubmit

3. The learner opens the ‘Not Yet Achieved’ question and submits comments in response to the verifier’s feedback and submits

Assessors Dashboardmy VERIFICATION

The Verifier Dashboard Resubmission Page1. Displays the verification task or

checklist2. If a resubmit is required. The

verifier add comments and select ‘Not Yet Achieved’

3. This is returned to learner with a notification

4. The learner opens the task and works with verifier to meet the requirement

Employer Dashboard

Employer dashboardMy Trainees

The Employer Dashboard1. The ability to add a Verifier2. The ability to view the progress

of all trainees employed by the business

3. View My Trainees4. View My Verifiers5. View alerts for pending

assessments6. View learners with pending

verifications7. View the number of current

learners

Employers can add their own verifiers (usually managers) that will assess the Trainees verification task and login and record the outcome

Workflow statesaction buttons

The platform features a series of action buttons that reflect the status of each stage

The button states change throughout the process based on stage of the assessment and verification workflow

Assessment workflow• Course writer adds assessment and

verification questions• Learner completes or resubmit

assessment tasks• Learner triggers workplace

verification to commence• Verifiers assess workplace

competency• Learner completes or resubmits

verification tasks• Assessment and Verification tasks

queue with Assessor• Assessor releases assessment results• Qualification awarded to learner

Assessment created in portal

Learner completes

assessment tasks

Learner completes

verification tasks

Verifiers review tasks and pass or set

learner to resubmit

Learner completes assessment

resubmission

Assessors review and pass or set

learner to resubmit

Learner completes verification

resubmission

Qualification awarded to

learner

Accreditation sent via API to

AVETMISS system

Trainer Dashboard

Trainer Dashboard

If enabled, the Trainer Dashboard provides a learning framework for the Trainee. The Trainer does not assess responses but can set tasks, share documents, post messages and broadcasts and manage the training calendar

Trainer Dashboard

The trainer can:

• Assign Tasks• Add tasks to the group

calendar• Send training messages• Add and share resource

documents that can be downloaded by Trainees

• View Trainee Qualifications• Add training news

Trainer Dashboard

The trainer has the authority to:

• Assign Tasks• Add tasks to the group

calendar• Send training messages• Add and share resource

documents that can be downloaded by Trainees

• View Trainee Qualifications• Add training news

Hosting and Support

Hosting Data Security and SupportThe CertNow platform is hosted on Rackspace secure server in Australia and we have the capacity to deliver your training to all countries

The CertNow platform includes a 365/24 Service Level Agreement with mandated response and resolution times

The Mediasphere team provide phone and email support from our technical; team based in Australia

Our Mediasphere team provide a production and development site for your portal include Govt standard security, data back-up and disaster recovery service

PC, Mac, iPad, iPhone, Tablet & Smartphone

Technical ServicesMediasphere provides a wide range of technical services to deliver a complete data-base, security and training services:

• Application of your SSL Certificate to your live site• API /webservice integration with your HRIS or staff database• Build of custom registration forms on the portal• Integration of LDAP (Active Directory Integration)• Integration of Single Sign-On to streamline learner login• Additional Home Pages for different user types

Contact UsMediasphereCertNow Assessment Management Platform• Ph: 1300 787 611• International: +61 7 5555 0180• Email: sales@mediasphere.com.au • Web: www.mediasphere.com.au