ch 4 - job analysis

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Job Analysis By: Group 1 Akshat Ankita Dipak Harish Hitesh Sriram

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Ch 4 - Job Analysis

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Job AnalysisBy: Group 1

Akshat Ankita DipakHarishHiteshSriram

The Basics of Job AnalysisJob analysis

The procedure for determining the duties and skill requirements of a job and the kind of person who should be hired for it

Job descriptionA list of what the job entails

Job specificationsA list of what human traits are required for

doing the job well

Types of Information CollectedWork activitiesHuman behaviorsMachines, tools, equipment, and work aidsPerformance standardsJob contextHuman requirements

Uses of Job Analysis Information

Steps in Job AnalysisStep 1: Deciding use of the analysis

information.Step 2: Review relevant background

information.Step 3: Select representative positions.Step 4: Actually analyze the job.Step 5: Verify the job analysis information.Step 6: Develop a job description and job

specification.

Methods of Collecting Job Analysis Information:The Interview Information sources - Individual employees, Groups of employees, Supervisors with knowledge of the jobAdvantages - Quick, direct way to find overlooked information.Disadvantages - Distorted informationQuestionnairesInformation source- Have employees fill out questionnaires to describe their job-related duties and responsibilities.Advantages - Quick and efficient way to gather information from large numbers of employeesDisadvantages - Expense and time consumed in preparing and testing the questionnaire

Methods of Collecting Job Analysis Information:

ObservationInformation source - Observing and noting the physical activities of employees as they go about their jobsAdvantages- Provides first-hand information, Reduces distortion of informationDisadvantages - Time consuming, Difficulty in capturing entire job cycle, Of little use if job involves a high level of mental activityParticipant Diary/LogsInformation source - Workers keep a chronological diary/ log of what they do and the time spent in each activityAdvantages - Produces a more complete picture of the job, Employee participationDisadvantages - Distortion of information, Depends upon employees to accurately recall their activities

Quantitative Job Analysis TechniquesTo compare jobs for pay purposes Position analysis questionnaire (PAQ)

A questionnaire used to collect quantifiable data concerning the duties and responsibilities of various jobs

To compare jobs for pay purposes 194 items each belong to 5 PAQ basic activities:• Decision making• Performing skilled activities• Being physically active• Operating equipments • Processing information

Department of Labor (DOL) procedure Internet based job analysis

Writing Job DescriptionsA job description

A written statement of what the worker actually does, how he or she does it, and what the job’s working conditions are.

Sections of a typical job descriptionJob identificationJob summaryResponsibilities and dutiesAuthority of incumbentStandards of performanceWorking conditionsJob specifications[Many employers us internet sources such as job

description.comto facilitate writing job description]

Writing Job SpecificationsSpecifications for trained personnel

Focus on traits like length of previous service, quality of relevant training, and previous job performance

Specifications for untrained personnelFocus on physical traits, personality, interests, or

sensory skills that imply some potential for performing or for being trained to do the job

Specifications Based on JudgmentSelf-created judgments (common sense), mostly by

supervisorsSpecifications Based on Statistical Analysis

To identify human traits that are related to success of the job

Writing Job Specifications (cont’d)Steps in the Statistical Approach

Analyze the job and decide how to measure job performance.

Select personal traits that you believe should predict successful performance.

Test candidates for these traits.Measure the candidates’ subsequent job

performance.Statistically analyze the relationship between the

human trait and job performance.

Job Analysis in a Worker Empowered WorldJob

More or less unchanging specific set of duties that one carries out for pay

However concept is changing – eg: Google

From Specialized to Enriched JobsJob enlargement

Assigning workers additional same level activities, thus increasing the number of activities they perform

Job rotationSystematically moving workers from one job to

another to enhance work team performance.Job enrichment

Redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition.

Competency-Based Job AnalysisEmployers are moving towards competency based job analysisCompetencies

Demonstrable characteristics of a person that enable performance of a job.

Competency-based job analysisDescribing a job in terms of the measurable,

observable, behavioral competencies (knowledge, skills, and/or behaviors) an employee must exhibit to do a job well.

Why Use Competency Analysis?To support HPWS

Traditional job descriptions (with their lists of specific duties) may actually breed ‘that’s not my attitude job’.

thus it is important to ensure that each worker has skills that are needed to move among the jobs

Maintain a strategic focusDescribing the job in terms of the skills,

knowledge, and competencies can help company to support its strategic aim