UNIT 1.5General Objectives :Understand the maintenance organizationSpecific Objectives :After learned this unit, you should be able to explain about :-

Worker in the Maintenance Department

Internal & External Maintenance Team An Example of

Maintenance Organization

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Organization of Maintenance

A hierarcy of order in company with one or more management institution to achieve the same work objective.

Combination among a task that are

needed to maintain, service & repair a product to get a higher level of performance.

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• One of the task that related to the maintenance is teaching the way to operate or maintain a product or an equipment.

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2 type of maintenance task

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Preventive maintenance task

Task that are responsible to prevent @ to avoid breakdown of a product.

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Corrective maintenance task Task that are responsible to a

corrective/ repair activity if any failure occur to a product.

An effective maintenance system is needed to avoid the waste of time, cost and labour. So, the schedule of maintenance can be implement.

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Staff in the maintenance department

Full time worker where the salary payment is under the company responsiility.

COMPLETE IN HOUSE STAFF

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Combination between the permanent worker & the supplier.

The company staff like a technician will do a routine service task where as the supplier will do a particular service task.

Combine In-House Staff

Normally this task need an expert person to repair @ to service the equipment.

The supplier will come only when their expertise is needed.

This kind of combination can contribute to costdown activity & to reduce staff in maintenance department.

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As example ; a company supervisor & the contract staff.

Contractor will supply a worker that have a special skill where they will work under the supervisor supervision.

This method will reduce the training cost & also the work load of the administration department.

Contract Maintenance

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Maintenance Manager

Technical Manager

Supervisor (Stock)

Supervisor (Service)

Finance Site Support(Supplier

/Contract

)Technici

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anTechnici

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a. Maintenance Manager Observe the progress and the productivity

of each unit under their supervision. The observation are base on the technical manager report.

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Function for each unit

b. Technical Manager

Give instruction to each unit base on the Maintenance Manager plan. The Technical Manager will solve any problem happened in the department before refer it to the Maintenance Manager.

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c. Supervisor & Technician (stock)

Control the flow of spare part stock for Maintenance activity. This is important to makesure the maintenance activity can be implement effectively.

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d. Supervisor & Technician (services) Do the maintenance, service and repair task to the machine or equipment. Each of them will responsible to their incharge machine. If breakdown condition occur, they will request spare part form stock unit.

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e. Finance Control the financial expenses of the

maintenance department. They will prepare the budget report to the maintenance department.

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f. Site Support (Supplier/Contracter)

Contact the supplier @ the contracter if they need a particular expertise. This unit will act to solve the problem after refer the problem to the Technical Manager and Maintenance Manager. They will makesure the supplier will follow their agreement.

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Internal Maintenance Team

As below :-

a. Maintenance managerb. Technical managerc. Supervisor dan technician (stock)d. Supervisor dan technician (service)e. Financialf. Site support (supplier and contractor)

Internal Maintenance Team

Permanent employee. Do the routine maintenance, scheduled service job and also the preventive maintenance activity. Normally, for a bigger company, they will be located at the headquarters.

External Maintenance Team

Divided to 2 groups :-

a. Out station maintenance team

For a huge organization that have many branches. They will locate their maintenance team to their operation branches.

They will do the work of maintenance, service and corrective activity at their incharge zone. This area will be determine by the headquarters.

b. Supplier @ contractor maintenance team.

Staff supplied by the supplier and the contractor. They will be inform when some particular expertise need to be done. This team are a very skillfull and expert on their work area.

They are paid by the supplier or contractor. This combination will contribute to an effective and

optimal work level if the management of both maintenance team conducted correctly and effectively.

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ExercisesExercises

1) List down 2 type of maintenance task. 2) List down types of staff in the

maintenance department.

3) State below function of unit :- i. Maintenance Managerii. Technical Manager

ExercisesExercises

3) Explain the difference between the Internal and External Maintenance team.

4) List FOUR (4) reason why external maintenance team or contractor services are still needed for an engineering plant even they has a permanent and competent worker.

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•External contractor have an Kontraktor luar mempunyai kepakaran ke atas mesin yg dibekalkan dan ia menjamin produktiviti terjamin.•Kontraktor luar ada hubungan rapat dengan pembekala asal.•Jaminan alat ganti sewaktu pemasangan oleh kontraktor luar.•Beri peluang juruteknik pelajari teknik pembaikan secara menyelia kontraktor luar.