ch.1 the international marketing concept

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    Topic 1The International Marketing Concept

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    Marketing

    DefinitionThe essentials: A genuine understanding of and attention to

    customers needs and wants Satisfaction of those needs and wants, while at

    the same time ensuring achievements of profits Orientation of the whole organization towards the

    customer satisfaction process

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    Marketing Management &The Marketing Mix

    Marketing management and the marketing mix

    Marketing management consists of

    planning, organization, implementationand control of marketing activities.

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    Marketing activities (marketing mix) arecontrollable. 4Ps

    The planning and development of products or

    services that customers requirePRODUCT

    The distribution of products through appropriatechannelsPLACE

    The establishments of prices that offer value to

    customers and to the supplierPRICE

    Promotion of the products or servicesPROMOTION

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    The Marketing Environment

    Marketer must take into account environmental factors:STEEPLE S: Social/cultural T: Technological E: Economic and market competition E: Education, training and employment P: Political L: Legal E: Environmental Protection

    The challenge for marketing management is: Planning marketing mix4Psthat enable the organization

    to adapt its environment in a way that profit and otherobjectives are achieved

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    The International Marketing Environment

    The uncontrollable environment factors: STEEPLE +

    Competitors

    Task: to tailor the marketing mix4Psinto the

    environment (within any nation and between nations)STEEPLE provides the base framework just as athome market.

    Aspects require in international marketing; for

    examples: licensing, joint ventures, agents, countertrade.

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    The Definition of International Marketing

    The marketing of goods, services or ideas acrossnational boundariesThe marketing operations of an organizations thatsells or produces within a country when: That organization is part of, associated with, an

    enterprise which also operates in other countries There is some degree of control, or influence on,

    from outside the country.

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    Multinational Company (MNC)

    A company which has a direct investmentbase in several countries;

    which generally gain 20% to 50 % or more ofnet profits from foreign operations;

    and the management makes policy decisionsbased on alternatives available anywhere inthe world.

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    The Major InternationalMarketing Decisions

    The international marketing decisions

    The market selections decisions

    The market entry decisions

    The marketing mix decisions

    The organization decision

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    INTL MKTDEC.

    MARKET

    SELECTION

    DEC.

    MARKET

    ENTRY

    DEC.

    MKT MIX

    DEC.

    PRODUCT

    PLACE

    PRICE

    PROMOTION

    MKT

    ORGANI-

    ZATION

    DEC.

    INFORMATION BASE

    MARKET RESEARCH

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    Thank you