ch16 role of marketing communications

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ROLE OF MARKETING COMMUNICATIONS

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Page 1: Ch16 role of marketing communications

ROLE OF MARKETINGCOMMUNICATIONS

Page 2: Ch16 role of marketing communications

The Role of MarketingCommunications

Marketing communications are the means by which firms attempt to inform, Persuade, and remind consumers (directly or indirectly) about the products and brands that they sell.

Page 3: Ch16 role of marketing communications

ChangingMarketing

Communications Environment

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Marketing Communications’

Prime Contributions

• Brand Equity• Sales

Page 9: Ch16 role of marketing communications

Brand EquityA brand is a logo, symbol, or name

associated with a product. The impact that a brand has on consumer purchases or perceptions about a product is known as brand equity.

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Brand Equity

Brand Awareness

Perceived Quality

Brand LoyaltyBrand Identity

Brand Association

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