chaleng 2012 - 2013

CHALENG 2012 - 2013

June 21, 2013

VETERANS HEALTH ADMINISTRATION

• Status of 2011 Report – Overview of data from the report– Use of the data

• Status of 2012 Report– Overview of the data – Changes in questions from previous years– Use of the data

• 2013 Process– Continued Electronic access– Potential for real-time reports available to NHCs and POCs

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Agenda


2011 Findings

Top 10 Unmet Needs

1. Housing for Registered Sex Offenders2. Financial Assistance for Eviction or Foreclosure3. Child Care4. Legal Assistance for Eviction or Foreclosure5. Legal Assistance for Child Support Issues6. Family Reconciliation Assistance7. Legal Assistance for warrants or fines8. Move-in assistance (security deposit)9. Goods (furniture, house wares)10. Guardianship (financial)

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2012 Findings

• Survey questions were changed:– 2011: Rate the needs of homeless Veterans in your community.– 2012: “Based on your experience as a homeless or formerly homeless Veteran,

please help us understand how well your needs are being met,” and “Based on your experience serving homeless Veterans, please help us understand how well the needs of male and female Veterans are being met”

• Scale changed from 1 (unmet) – 5 (met) to 1 (never met) to 4 (always met)

• Scores grouped by male and female, no overall score as in previous years

• Community Partnership questions changed to Accessibility questions

• Housing for Registered Sex Offenders remained the #1 highest unmet need (overall in 2011, for both male and female in 2012).

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Overview of 2012 respondents

Number of Returned Surveys: 12,091

Veterans: 6,859• (8%) Female Veterans • (92%) Male Veterans

Community Partners: 2,619 • Other Federal Agency: 5%• State or local government, or community based agency: 74%

– 33% of community based agencies indicated their agencies are faith-based• Interested member of the community: 21%

VA Staff: 2,613

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• VAMC/OPC: 92%• VISN: 3%• VBA/VARO: 2%

• Vet Center: 2%• VACO: 1%• NCA: under 1%


Age of Veteran CHALENG Participants

Age Homeless Veterans(n=6,859)

Male Veterans(n=6,297)

Female Veterans(n=562)

Less than 25 2% 1% 3%

25-34 8% 7% 20%

35-44 12% 11% 21%

45-60 64% 65% 51%

61+ 15% 16% 5%

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Race/Ethnicity of Veteran CHALENG Participants

Race/Ethnicity Homeless Veterans(n=6,859)



African American 40% 40% 42%

American Indian/Alaskan Native

2% 2% 4%

Asian/ Pacific Islander 1% 1% 2%

Hispanic 4% 4% 6%

White 50% 50% 42%

Other 3% 3% 4%

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Veteran CHALENG Participants: Chronic Homelessness

Chronically Homeless indicators

Homeless Veterans (n=6,859)



Homeless a year or more AND/OR experienced four episodes of homelessness in the past three years.

12% 12% 11%

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Housing Situation of Veteran CHALENG Participants

Where homeless Veteran CHALENG Participant was living at time of Survey

Homeless Veterans (n=6,859)



Literally Homeless (on streets, in shelter, car) 19% 19% 18%

In VA DCHV 7% 7% 8%

In VA GPD or other Transitional housing program 40% 43% 35%

In subsidized permanent housing (including Section 8 Housing)

24% 23% 38%

In unsubsidized permanent housing 8% 8% 13%

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Highest Unmet Needs of Veterans (All Participants)

Rank Male Female

1 Housing for Registered Sex Offenders Housing for Registered Sex Offenders

2 Child Care Child Care

3 Legal Assistance to prevent eviction or foreclosure Legal Assistance to prevent eviction or foreclosure

4 Legal Assistance for Child Support Issues Legal Assistance for Child Support Issues

5 Legal Assistance to restore a Drivers License Legal Assistance for warrants or fines

6 Legal Assistance for warrants or fines Family Reconciliation Assistance

7 Financial Assistance for Eviction/Foreclosure Legal Assistance to restore a Drivers License

8 Family Reconciliation Assistance Credit Counseling

9 Emergency Housing for Families Financial Assistance for Eviction/Foreclosure

10 Financial Guardianship Dental Care

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Highest Met Needs of Veterans (All Participants)

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Rank Male Female

1 Medical Services Medical Services

2 TB Testing and Treatment TB Testing and Treatment

3 Case Management Hepatitis C Testing and Treatment

4 Hepatitis C Testing and Treatment HIV/AIDS Testing and Treatment

5 HIV/AIDS Testing and Treatment Services for Emotional or Psychiatric Problems

6 Substance Abuse Treatment Food

7 Medication Management Case Management

8 Food Substance Abuse Treatment

9 Services for Emotional/Psychiatric Problems Clothing

10 Personal Hygiene Medication Management


Highest Unmet Needs for Men: Veterans and Providers

Rank Veterans Providers

1 Housing for Registered Sex Offenders Housing for Registered Sex Offenders

2 Legal Assistance to Prevent Eviction and Foreclosure Child Care

3 Legal Assistance for Child Support Issues Legal Assistance for Child Support Issues

4 Assisted Living for the Elderly Legal Assistance to Prevent Eviction and Foreclosure

5 Emergency Housing for Families Legal Assistance for Outstanding Warrants and Fines

6 Child Care Family Reconciliation Assistance

7 Legal Assistance to Help Restore a Driver's License Legal Assistance to Help Restore a Driver's License

8 Financial Guardianship Credit Counseling

9 Legal Assistance for Outstanding Warrants and Fines Emergency Housing for Families

10 Welfare Payments, Financial Assistance to Prevent Eviction or Foreclosure (tie)

Financial Assistance to Prevent Eviction or Foreclosure

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Highest Unmet Needs for Women: Veterans and Providers

Rank Veterans Providers

1 Legal Assistance to Prevent Eviction and Foreclosure Housing for Registered Sex Offenders

2 Child Care Child Care

3 Family and Marital Legal Assistance to Prevent Eviction and Foreclosure

4 Discharge Upgrade Legal Assistance for Child Support Issues

5 Financial Assistance to Prevent Eviction or Foreclosure

Legal Assistance for Outstanding Warrants and Fines

6 Housing for Registered Sex Offenders Family Reconciliation Assistance

7 Legal Assistance for Outstanding Warrants and Fines Legal Assistance to Help Restore a Driver's License

8 Legal Assistance to Help Restore a Driver's License Credit Counseling

9 Family Reconciliation Assistance Financial Assistance to Prevent Eviction or Foreclosure

10 Financial Guardianship Financial Guardianship

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VA Accessibility

Item Male Veteran Mean Score

Female Veteran Mean

Score

Provider Mean Score

In general, how accessible do you feel VA services are to homeless Veterans in your community? (1= not accessible … 4=very accessible)

3.44 3.28 3.52

How able is the VA to coordinate services for homeless Veterans?(1= not able … 4=very able)

3.47 3.35 3.44

How aware of Veteran’s needs and resources are community homeless agencies? (1= not aware… 4=mostly aware)

3.23 3.08 3.45

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2013 Survey

• The 2013 CHALENG survey will be completed on the web http://www.va.gov/HOMELESS/chaleng.asp.

• The 2013 CHALENG survey will be open from June 21, 2013 until December 31, 2013.

• Survey takes approximately 5 minutes to complete• Survey link can be used in all forms of communication, web

messages, facebook, blogs, e-mail blasts, hand outs, letters, and any other communication tools you wish to use.

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http://www.va.gov/HOMELESS/chaleng.asp


Step 1: Getting to the CHALENG Survey


Step 2: Providing Respondent Identification

• Fill out the initial respondent identification questions. It is important that you enter this information correctly so that you will be taken to the proper survey. When you have entered this information click ‘Next.’

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Step 3: Filling out Survey Questions (Veteran Survey)

• Veteran questions will be displayed as

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Step 3: Filling out Survey Questions (Community Partners Survey)

• VA and Community Partner questions will request both male and female response for the needs :

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Participation

• Veterans–Computer access

• VA/VBA/NCA Participation• Community Partners• Data utilization

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chaleng 2012 - 2013

Documents

needs of homeless veterans

needs of male

health care needs

legal assistance

highest unmet need unmet

community based agency

community based agencies

community partnerships