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Challenges and Opportunities in a Global Knowledge Sharing Practice: The Case of Annual Impact Reflection (AIR) Bridget Leigh Snell and Yukika Awazu Oxfam America

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Challenges and Opportunities in a Global Knowledge Sharing Practice: The Case of

Annual Impact Reflection (AIR)

Bridget Leigh Snell and Yukika AwazuOxfam America

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Agenda

1. Oxfam America’s Knowledge and Learning Practice2. Case 1: The Program-level Knowledge Practice – The Annual Impact Reflection (AIR)

3. Case 2: The Enterprise Level Knowledge Sharing Practice– Knowledge Strategy 1: Technology-enabled Knowledge

Sharing (AIR Share Webinar)– Knowledge Strategy 2: The Knowledge Assessment Tools

4. Challenges and Opportunities5. Two Wicked Questions!

World Bank Conference -Mobilizing Knowledge Networks for Development June 19-20, 2012

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Building a systematic approach for Oxfam’s Knowledge and Learning Practice

World Bank Conference -Mobilizing Knowledge Networks for Development June 19-20, 2012

Relational Ontology

Practice-based Research

4World Bank Conference -Mobilizing Knowledge Networks for Development June 19-20, 2012

The Annual Impact Reflection (AIR) Program-level Knowledge Practice

AIR as an International Development Knowledge Practice

Mobilizing knowledge

and learning

processes

Making use and making sense of

data

Creating equal space

World Bank Conference -Mobilizing Knowledge Networks for Development June 19-20, 2012

3-Year Impact

EvaluationAnnual Impact

ReflectionYr. 1 - 3

Annual ReviewYr. 1 - 3

International Development Programminga knowledge & learning system

Year 1 Year 3

10 – 15 year

Program Strategy

Paper

3 – year.Program

Implement

Joint Planning

Coordinated Action

Public Retrospection

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Managed by a Program Working Group

Shared Meaning

World Bank Conference -Mobilizing Knowledge Networks for Development June 19-20, 2012

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• Knowledge Strategy 1: Technology-enabled knowledge sharing (AIR Webinar)

An Enterprise-Wide Knowledge Practice

Explicit and Tacit Knowledge Sharing

Shared Experience

Multi-lingual Commitment to Act

Multi-geographyMultiple time zones

Shared Understanding

Knowledge Strategy 2: The Knowledge Assessment Tools

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Readiness Usability Effectiveness

Are we ready?

• Environment Preparedness

• Contents preparedness

How are we doing?

• Practice-based Scenarios

• Sociomaterial View of Technology

So what?

• Project Outcome

• Knowledge Process Outcome

World Bank Conference -Mobilizing Knowledge Networks for Development June 19-20, 2012

The Holistic Approach

World Bank Conference -Mobilizing Knowledge Networks for Development June 19-20, 2012

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Key Challenges and Opportunities

Challenges• Engaging complex, diverse,

distributed, and situated nature of multi-stakeholders

• Practicing sustainable knowledge-based relationships and networks

• Implementing systematic practices for repeatable processes

Opportunities• Building partner and

regional capacities for learning

• Building collaborative extended network relationships

• Developing a model for sustainable co-participatory learning practice

World Bank Conference -Mobilizing Knowledge Networks for Development June 19-20, 2012

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Wicked Questions

1. How can we build organizational appreciation and investment for knowledge sharing practice that values various sources of knowledge in international development practice - not just expert or indigenous/local knowledge?

2. What is the secret recipe to design truly interactive spaces for knowledge sharing, across language, geography and time?

World Bank Conference -Mobilizing Knowledge Networks for Development June 19-20, 2012

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Please contact @Bridget Leigh Snell ([email protected])

Yukika Awazu ([email protected])

Thank you!