• EDR Moderator: Paul Schiffer• Panelist:

• Dennis Firestone, CBRE

The Challenges That EPs Face Going Mobile

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• The United States is heavily invested:• Microsoft buys Skype for $8.5 billion• Google buys Motorola for $12.5 Billion• Verizon forecasts 4G for its entire 3G footprint by end of 2013• New law in February which opens National Air Space to mobile

drones for civilian, commercial and law enforcement

Mobile Technology Investments

• Will adoption of mobile data capture and sensing technology impact employees at your business? (yes / no)• 79% - Yes

• Will “virtualization” substantially improve your company’s operational efficiency? (yes / no)• 82% - Yes

• Will the adoption and use of new technologies be a burden to--or free up--your workforce?• 78% - Free up workforce

Forecast 2012: Summit Attendees

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• Project Managers

Mobile Devise Adoption Surveys

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2010 2012 Trend

Smartphones 81% 81%

IPhone 28% 54%

Android 10% 27%

Blackberry 44% 19%

Other 18% 0%

Tablets -- 21%

IPad -- 86%

Android -- 14%

• Project Managers

Application Download Surveys

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2010 2012 Trend

11 + 35% 58%

1 - 10 32% 35%

None 32% 8%

CBRE | Page 6

Going Mobile.. (Without Going Mad)

Mobilizing Change: Where Technology and Opportunity Intersect

EDR’s Annual Property Due Diligence SummitMonday, May 14 – Wednesday, May 16, 2012Fairmont Scottsdale Princess

CBRE | Page 7

CBRE’s Mobile Commitment

CBRE: 34,000+ people worldwide Culture: Mobility as competitive edge Younger employees “expect it” Doing “more with less.. (people)”

Aligning “employee’s” mobile solution v. the company Hard for Enterprise to keep pace with market Provisioning so many devices; vetting against systems Product cycles.. <3 months?

CBRE | Page 8

CBRE’s Mobile Tech Commitment

Last Year:QR CodingText-To Codes

This Year:Telepresence Near Field CommunicationCBRE brands itself as a unique data provider and service licensee of their technology. CBRE is also a participant in the AZ Discovery Triangle Project.

CBRE | Page 9

CBRE’s Mobile Tech Commitment

NFC Scenario:

• Investor or occupier specifies what they are looking for within company system (CBRE 360).

• NFC transmitters embedded in our signage (lollipops or window signage).

• User’s phone picks up the NFC device and transmits location info to application.

• Application in-turn connects the phone, its user, their preferences, and whether or not the building they are viewing has space matching their preferences.

• If so.. Application on phone notifies them, giving them details and connects them to the listing broker.

CBRE | Page 10

SECTION 2

CBRE | Page 11

1 Year Out!

Move from kludgy hardware to primal Cloudware• Microsoft 365? Google?

Live-load of data to EDR’s Parcel? Google+, iCloud, Eye-Fi?

CBRE | Page 12

3 Years Out!

“Sandboxing” of all devices• PCWorld - Sandboxing Link

True “integrated” Cloudware• Oracle Cloud/Simplification• EDR Add-Ins?

Recon with quadrotor cameras:• Structurally unsafe building?• 10,000-acre site?• Alligators and hobos?

CBRE | Page 13

5 Years Out!

EDR as your “Mapping Partner”

... not your “Mapping Peddler” LiDAR Technology

• http://www.lidarbasemaps.org/

CBRE | Page 14

5 Years Out!

Environmental Applications of Augmented Reality

Google Project: Glass • Glass - YouTube Link

“Google Contacts”• IEEE Spectrum Article• Google Contacts• Gigoam Article

CBRE | Page 15

SECTION 3

CBRE | Page 16

Reasons To Use Mobile / Cloud Solutions

“Going Mobile” is not just about buying mobile phones.

Mobile / Cloud Solutions Offer:• Save money on infrastructure• Save on setup and management• Better performance• Become more agile• More robust / fault-tolerant /

“redundant” Create “inviting” User experience:

CBRE | Page 17

Securing IT Support

Understand your company IT Policies, resources, and availability.

CBRE | Page 18

Securing IT Support

Commerce doesn’t sleep. Have a good after-hours

support solution in place. Be wary of “free” on-line IT

diagnostic services. … “solving” your problem

may infect with another.

CBRE | Page 19

File Hosting & File Transfer

Know your employer’s Policy! Many free/low-cost solutions:

• Dropbox• SugarSync• youSENDit

CBRE | Page 20

Mobile Hardware

Tips for Mobile Device Management• Security Policy (“rules”)• Create Own App Store• Passwords• Back it up!• Security Software• Lock it• Label it • Track it!• http://cobratag.com/

CBRE | Page 21

Leap, Then Look?

Align yourself with (or hire..) your IT strategist Identify your initial “remote solution”

• Citrix GoToMyPC (subscription)• TeamViewer (cheap) • Join.Me (free)

Establish operational certainty Backup the data!! (2 places!) Assure everyone does “their” part.

CBRE | Page 22

Time to Collaborate!

Dennis P. Firestone MBL: 602.790.4444

CBRE | Page 23

Appendix - Resources

Most e-mail servers have gateway limits of 10MB.

Server speed and time-out.

Have options! …

Pitfalls: File Hosting & Vectoring Large Files

CBRE | Page 24

Be careful with 3rd-party “free” hosting.

Banner ad content may change at night.

Customers may be shocked (e.g., Viagra).

Pitfalls: File Hosting & Vectoring Large Files

Appendix - Resources

CBRE | Page 25

Appendix - Resources

Know the strengths and weaknesses of your OS.

Pitfalls: Viruses & Exploits - Software

CBRE | Page 26

Appendix - Resources

Microsoft Patches Released – 2nd Tuesday of Month New Viruses Released – 2nd Wednesday of Month! Set To Run: Auto-Updates Run Additional Patches - Express and Custom

Pitfalls: Viruses & Exploits - Software

CBRE | Page 27

Appendix - Resources

Special Attention: Adobe Reader and Adobe Flash.• Do not install both Adobe Reader and Full Versions.

Virus scans may not detect zipped / compressed files, or archived files (check your settings!).

Pitfalls: Viruses & Exploits - Microsoft

CBRE | Page 28

Appendix - Resources

Mac exploits are now a reality Remove Java if not needed

Pitfalls: Viruses & Exploits – Mac

CBRE | Page 29

Appendix - Resources

Router with minimum of: WPA or WPA-2 with TKIP Run Antivirus program (only one, and not a “suite”);

See $20 Root Kit, Zero-Day Exploits for sale!., .. Windows MRT (Malicious Software Removal Tool),

Defender, and Firewall Settings InPrivate Browsing

Pitfalls: Viruses & Exploits - Computer

CBRE | Page 30

Appendix - ResourcesPitfalls: Viruses & Exploits – Mobile Devices

CBRE | Page 31

Appendix - Resources

Favorite Power Banks• Enercell AA • Enercell 2400 mAh

Favorite Bluetooth

DPF’s Picks: Hardware “Must Haves”

CBRE | Page 32

Appendix - Resources

Total system meltdown, and can’t get computer to boot?

IDE-USB or SATA-USB adapter can temporarily turn a PC’s hard drive into an external one.

If PC’s fan won’t start or if it dies after staring – likely the power supply.

DFP’s Picks: An “AED” for your Hard Drive

CBRE | Page 33

Appendix - Resources

Education:• iTunes U• www.TED.com• office.microsoft.com/• appsfortheenvironment.challenge.gov• http://www.wesolveforx.com/• www.YouTube.com (.. but careful)• www.cisco.com (Networking Academy)

Technology Commentary/Blog:• www.engadget.com/• www.lifehacker.com/

DPF’s Picks: “Free” Technology Resources

CBRE | Page 34

Appendix - Resources

Magazines:• PC World• WIRED

Audio/Video Podcasts:• Leo Laporte (“The Tech Guy” and “TWiT”)• CNET (several)• WIRED’s Gadget Lab

DPF’s Picks: “Free” Technology Resources